Update: I wanted to update my original review because Easter Lock made things right. Management…read morereached out, issued me a refund, and corrected the installation issue--the lock is now properly aligned. I appreciate that they addressed my concerns and stood behind their work. Good customer service is often measured by how a company responds when something doesn't go as planned, and I appreciate their efforts to make things right. Thank you!

I'm not sure I can call myself a customer, because I was never given an invoice, but I had a very…read moregood experience with Easter's and thought I should share. I had an emergency with my front door where it is old, had broken, and was a major security risk as I could not secure the door from the outside. I was desperate to have someone look at it, hoping to get any help possible, and had called 3 local lock & key operations. I had a visit from another outfit who left me with a $200 bill and no actual resolve, because the lock was busted beyond what they could fix on the spot. Easter's had given me a window prior to the other guy coming out. So, when he left, I called Easter's to see if I should still have them come out, or if the guy that came from another company had done everything that they would have done. The lady from Easter's who helped me (I feel so badly that I've forgotten her name) was so incredibly nice and helpful. We were back-and-forth via phone and email for over an hour, at which point she agreed that her technician would likely run into the same problem of the lock being so badly broken, it wasn't something they could fix on the spot. Even though they never actually came out, I felt as though they were so willing to help, thorough, and really made me feel like they went the extra mile for me, without even coming here to do the work. I'd recommend Easter's any day, and will definitely be back in the future if I need anything. Thank you so much, Easter's!

We are a property management team and have been using Randallstown Lock and Key regularly for our…read morelocksmith needs. Elise in the office is always a pleasure to work with--she's responsive, organized, and ensures everything runs smoothly. Bruce, the locksmith, is highly skilled, professional, and always gets the job done efficiently. Their team is reliable, knowledgeable, and consistently provides top-notch service. We highly recommend them for any locksmith needs!

Have used RLK for years. Good service and nice people. They are very busy but try to squeeze you in.read more

Michael is truly an expert! He's been to our home several times this year, and we specifically…read morerequested him because we trust his knowledge and advice. When we discovered water leaking through a recessed light, I was convinced the roof was leaking. Michael immediately diagnosed the real problem in less then five minutes, which was a leak in our water line. He fixed it quickly with his assistant who knew every tool Micheal needed ahead of time, and the price was reasonable. He neatly cut out 2 - 14x14 pieces in our ceiling and told us to purchase access panels until we could replace ceiling. He's incredibly knowledgeable, honest, kind, and professional! We highly recommend Michael to anyone looking for an outstanding Master Plumber!

I've been using Honest Abe for years and they're one of the few home services companies I would…read morerecommend wholeheartedly. Their prices are reasonable, the service and communication exceptional, and their timeliness unimpeachable. You owe it to yourself to at least get a quote from them for your plumbing needs.

If I could give less than 1 star I would. Our heat stopped working in the middle of a cold spell…read more Tech came out and said it was blower motor. It was covered under warranty so the company was in no rush to come out and do the install, told us a week till install could be done. They were also charging over $700 for just labor. My husband he wanted to see if he could find company to do it sooner which he couldn't. So he went to call them back later that day to approve install and his call would not go through, called from my phone and it went through, they had blocked his number. He told office manager his phone was blocked and he was calling from his wifes phone, she said oh what is her number so I can add to your account in case we can't get in touch with you. Was told by office manager that she would get us estimate to approve and pay deposit by 4:00. At 3:50 still nothing so my husband called them back to find out they had blocked both our phones now.

All-Air Systems is the best company we have ever used for our household. They make honest…read moreassessments and never upsell. They have kept our existing A/C and furnace systems up and running for many years now. When we renovated our kitchen they designed and installed a system that worked with our existing radiator. When the time comes to replace our units, they are the only company I will trust with the job. When we need help they always get to us quickly and are a very friendly and reliable group of guys.

I needed to troubleshoot why the water pump in a fountain kept tripping the GFCI. I called Clinton…read moreElectric, who sent out an electrician, who spent about an hour diagnosing the problem. He suggested that I improve the hose connection to prevent water leakage. After I did so, the problem remained. I called back the electrician, who said that evidently the problem was in the pump itself and that it should be replaced. The electrician was friendly and courteous. I understood that they needed to charge an inspection fee, but what seemed excessive and unfair was the categorization of diagnostic levels that raised the cost of the service call beyond what I considered a reasonable expense for the type of repair needed. For this reason, I cannot recommend this company. It would have been better to work with a company that charges an hourly rate. I will never use this company again - the fees they charge for the service rendered, despite their politeness and friendliness, are simply too costly. The determination that a pump servicing a fountain needed to be replaced cost me $500 plus their inspection fee. Outrageous!

I HATE LEAVING BAD REVIEWS, BUT ITS MY DUTY TO WARN OTHERS ABOUT SITUATIONS LIKE THIS!!…read moreNeeded to get a Generac generator installed. The company I went through, used Clinton Electric for the install. Appointment was set. Estimator from Clinton Electric came out. Did the walk through, told me what I would need,(Some things sounded questionable), he claimed some things needed to be "up to code" and he stated that "A whole house generator is a LUXURY." Recieved the estimate by email..a whopping $18,000 plus. Now I understand that it cost to install a whole house generator, but what I DIDN'T understand, is HOW is it that The Generator cost about $7,600 plus, for a 24,000KW unit...and that meant the INSTALL ALONE, would be OVER $11,000, which I thought was RIDICULOUSLY OVERPRICED!!! Contacted Clinton Electric via email, was informed that the Estimator would call back the same day, because I requested a copy of the breakdown in prices. Here it is OVER a week later, and NO ONE called. I will be getting the Generator one way or the other, but I will NOT be paying $11,000 just for the install that I was being charged by Clinton Electric Company. I WILL NOT BE USING THEM. Total rip off!! GO ELSEWHERE!! After reading many other reviews, I have noticed the same pattern, where others said that this company was "OVERPRICED." That have also been my experience.

tl;dr - Stay away at all costs. They are not worth your sanity…read more Apparently, they are the same company as Universal Windows Direct (and a couple other names). Be sure to check out their awful reviews as well. I would not wish this experience on anyone. When we were designing our bathroom the reps told us we couldn't get an itemized bill, so we could get something in our budget or pick more affordable parts. They also told us that they could give us a discount but only if we signed right then. Expect high pressure sales tactics. If you try and cancel your project after you sign, you're responsible for 75% of the cost NO MATTER WHAT. If that's not a predatory contract I don't know what is. The bath authority ended up subcontracting out our project and after months of trying to get our bathroom installed, the subcontractor arrived not knowing the scope of the work. Parts were missing, they broke our toilet, tried to double charge us for our deposit, and left a mess on our lawn. They replaced our glorious porcelain throne with a short kindergarten-sized toilet and tried to force us to sign the work complete doc. We had to call SO MANY times to ask them to fix their mistakes and it took another 3 months of being dodged and ghosted to get our toilet replaced and missing pieces of our original order installed. Full account of our hellish experience here: https://bit.ly/4x2ed3o

Erik P is the best design consultant. He was knowledgeable about the products, he helped us create…read morea custom for our bathrooms and worked with us on price. He is simply a nice guy who never gave us the impression that he was haggling us, like I experienced at other companies like Long Bath. I'm a very happy customer, so far.

Top-notch service from Mike at Tricoastal Restoration. They are honest, punctual, and do…read morehigh-quality work. I really appreciated that they didn't try to upsell me on things I didn't need.. hey just focused on getting the job done right. If you're looking for a roofing company you can actually trust, this is the one.

We hired Tri-Coastal to replace our existing siding with vinyl…read more The job was done on time and we love the final look. They went above and beyond what was called for and the new look of the framed windows is amazing. We would recommend them highly.

Super nice and easy customer service people. They were able to come out and give me an consult on…read moremy new home and secured my house within less then a week. Have this new nice panel they gave me and that new adt doorbell. I would recommend them to anyone looking for an alarm system. They are amazing.