Since moving into this wooded areas of the OTP, I have discovered that Georgia has a lot more…read morecritters than I was ever aware of. I woke up one night to the sound of something thrashing in our attic (which is right over my bed). Convinced it was a mouse, I woke my DH (Darling Husband) and we sat there listening for it to stop. Once the same came up he found critter stuck to a glue trap left by our pest control. Upon further inspection, it was decided that flying squirrel had come into our builders gap. Because of the amount of trees around the property our attic was currently being used as a pathway, den and gathering place for the squirrels. My skeptical DH does not like anyone else working in his home, but this was outside his scope. I found Cristian on Yelp; although he had few reviews, his website was very informative and his demeanor was very professional. We left a message and he called us back at the end of the day. He was puntual, professional, communicated and answered all the questions he was asked. He went above and beyond the job. He not only perform the exclusion job we hired him for, he cleaned our gutters, changed the lightbulbs in the flood lights and covered all the vents for us. We asked him to put a small screen on a bathroom window we could not reach and he was so kind to do that for us as well. It's a shame that 5 stars is all we could give him, he certainly deserves more.

Things started out well, but have ended horribly. We hired Christian based on a referral and he was…read moreable to come out to address our pest issue quickly. He recommended sealing the roof, showed the material he would use, and said he would disinfect the attic as well as pick up the traps when everything was done in a few weeks. While he was sealing a space around our AC unit, he accidentally punctured the AC pipe! We then had to find an AC tech to come out immediately. He was very picky about who we selected because of the price he would have to pay for fixing the issue, and he did pay for the repair by removing that cost from his service. After the roof was sealed, he told us he placed the traps and told us to check them every few days to see if anything was caught. Once we confirmed there was nothing he said he would come out and disinfect the attic and remove the traps, as apart of his service. After a few weeks we did not see any new activity and called him to come pick up the traps as well as disinfect, as promised. He refused to come unless we paid him to do it, but it was initially included in the price we already paid him. We sucked it up because we didn't want to pay more but we're upset that we would still have to deal with pest feces in our attic space. Now, 2 years later, we have new activity, which was confirmed by another company. They took pictures of the shoddy work that was done and showed where he left some gaps in the roof. The metal he used to seal is also much smaller than what this company was suggesting. I am beyond upset! Finally, when I messaged him about this, he immediately got defensive and said the other company was lying And his work is great! All in all, the proof is in the fact that the pests are back, there are gaps in our roof, and he never came back to finish the initial job that he promised to do, even considering the extra damage and inconvenience he did to our home via the hole in our AC unit. Do not hire him, this is bad business.

This happens to be the most knowledgeable Pest Control person, I had met in my life. (Age:67)…read moreWhat you want in this profession is to notice the things that the pests see that the average person does not see. THEY DO THAT. ScottB Stone Mtn

I meant to update this a while back. Jeff and Wyatt are great they did get in contact with me…read moreprobably the same day as my original post. They explained to me that the office manager had taken ill. But since then it has been great! They are really a great company and anyone who is having pest issues or any bug related, rodent related issues I would definitely say reach out to this company they definitely treat you right.

I highly recommend Vinny and his team. From the moment of contact they were professional,…read morecourteous, fair and professional. They treat each job as if it's there own home. They go to the next level to ensure your problem is handled and eliminated. The customer service is first class staying in constant communication, educating their customers on the process. It's the kind of service you hope not to use but when you do, you want a Company like Critter Stoppers to handle your job.

I had such a great experience with Vinny. He was totally dependable, came right out and made sure…read moreto check on a possible raccoon situation in our attic frequently. He is super friendly and nice to talk to and made sure to communicate with us regularly; he's been checking our traps many times throughout the past couple weeks and told us he is available quickly whenever we hear commotion. He made sure we didn't patch up the hole too early to prevent the animal from scratching it's way back in and sealed up many smaller holes around the property. I live overseas, but I went with the one year guarantee for this property and I definitely feel comfortable now, as I fully trust he will come right out if needed. I will definitely contact him for any other pest issues in the future, highly highly recommended!

Alpha came out a couple of years ago and fixed our squirrel problem in the attic. Randy closed up…read morethe holes along our gutter line and the problem was solved. A couple of weeks ago, we again heard squirrels in the attic. True to his promise of lifetime warranty, he came out quickly and got rid of the squirrel problem again at no extra charge. In addition, he closed up all the other possible avenues of entry so that we don't have any problems in the future. I would highly recommend Randy and Alpha Rodent and Critter Control.

Ridiculous prices and weird business practices…read more Had a squirrel problem...asked them to come out and take a look. Said it would cost 3200. Told him I would think about it and get back to him. Requested formal quote Had another business come out. Quoted 500 bucks. Got the job done! Alpha proceeded to call and leave messages regarding being flexible on the price. Dropped it to 2400 eventually which lets me know the first price was nothing more than greed. Then things get weird. Im leaving my home one day and Rany from Alpha pulls into my driveway asking me if I had received his handwritten note that he placed in my mailbox. Told him yes and we decided to go with another service. Ridiculous prices and 0 professionalism. Will call cops if they ever come back on my property.

$2,500 for "Full Exclusion" and zero support when it failed…read moreShinya and his team performed an exclusion service for my home last summer. Despite paying $2,500 for what was contracted as a "Full Exclusion" with a 2-year warranty, the work failed. Within four weeks, I had wildlife back in my attic. I sent video evidence of the breach immediately, but I have been met with total radio silence. Every call and message is ignored. They were quick to take the money but have completely abandoned their warranty obligations. Avoid this company unless you want to pay thousands for zero accountability.

Wildlife Evictors came out last year and did a full exclusion for me and included a 2 year warranty…read morein my contract. Unfortunately a year later almost to the date, I am seeing signs of rodents again and have not been able to get back in contact with them. Not sure if they've gone out of business or what but they have not proven themselves to be reliable and I find myself needing to consider additional out of pocket costs after being assured I would be covered moving forward.

John is always there to help. No matter what time of day or week, he's a caring, knowledge, skilled…read moreprofessional that we always enjoy seeing. We Highly recommend this business!

The review about the owner being unprofessional is 100% accurate. I called because he was driving…read morevery aggressively, weaving in and out of traffic, cutting people off including myself and not using turning signals. When I got him on the phone he was very rude and disrespectful before hanging up on me. There are so many good companies out there, why would you ever give a penny to someone like this.

This is the first place I called and I'm glad I did. Mike and his son are a blessing…read more I called them on an emergency pest problem. They came just in time to help take care of it. Their rates are reasonable and fair. On top of that , they took care of my wasp nest problem that I didn't ask them to do. If you need to make a call to someone this is the place. Plus they're a local business which I love.

When we moved to Cartersville, Brandon PC was the company used by our previous home owners. We…read moresigned a one year contract with a quarterly treatment for insects. They told us they would call & schedule our treatments every 3 months. That never happened. We had to call them, wait days for a return call, & work our schedule around the owner's son, who liked to sleep in & got upset, whining to his dad, when I mentioned something about the efficiency of the pest control. We are selling our home, still have one treatment left on our contract, & we called to ask if we could get a termite letter for closing. The owner said it would cost 1400--no credit for not using our last treatment, no concession that we have used them, though reluctantly, for 2 years. He was rude & totally unhelpful. This company is on its last leg. Give them no business!

I just used their service for the first time, and they did a great job removing a bird's nest from…read morethe attic and covering the bathroom air vent and laundry's dryer air vent to keep the birds from going back in. Very happy with their service, price for service and advise.

We've been customers of Lanier Exterminating for years and have been so impressed with the level of…read morecustomer service we consistently receive from them. The technicians are always extremely fast, efficient, helpful and professional. We just called recently for a very pesky and persistent yellow jacket problem and Seth came out the same day we called to to take care of it. We are currently having some painting and repairs done to the house and the company we hired said if we couldn't fix the yellow jacket problem it would delay our project by several days but Lanier Exterminating came out and saved the day! We are so grateful for the quick service. Also because nothing we'd done on our own to that point (including numerous trips to Home Depot for various sprays) had made any difference and several were even finding their way into the house. Happy to say that after one visit, the problem is solved. That is just one example. But they also helped this summer with an ant problem as well. We are very happy customers and highly recommend Lanier Exterminating.