I didn't know what to expect when I called Critter Control...I'd read some of the reviews and although many seemed very good, this IS South Florida and many companies just do not provide excellent service. We had a very bad raccoon problem in our attic. A family of raccoons had moved in. At first, they just made little noises. We thought they'd leave. They did NOT leave. Over time (unbeknownst to us) they had eaten/shredded duct work and the electrical wiring and made a home in the attic ruining a large area. We finally called Critter Control for help. I cannot remember EVER encountering a corporation that was as professional as Critter Control. From the first phone call to the last visit this company conducted itself with the professionalism of a top notch high end company. They attacked the problem in phases and gave us choices along the way. First they got rid of the critters. Thomas was super thorough (very polite) and called before every visit. He took the time to explain what he was doing and why. He made sure to let us know that he was available for us 24/7 (and he was!). He had a team seal off the entry points and then gave an estimate for clean up. He continued to check on us even after his part of the job was done. He was the wildlife specialist so, he removed the the wildlife but he also kept in touch to be sure the attic clean up was done on time. I wasn't sure that the attic clean up was even necessary until the guys that replaced our duct work (completely separate company!) said that it was a nasty mess up in that area and they would highly recommend doing something to clean up the smelly mess. Critter Control's, Edgar and his team (attic clean up) called before they arrived. They arrived on time and they were all very professional and polite. Edgar's team vacuumed out the damaged insulation and debris from the attic, sanitized the attic space and put in new, clean insulation. They took "before" and "after" pictures which were really helpful for me to see exactly what was going on up in the attic (old house, small attic space). Edgar's team was very careful with furniture and all of our personal belongings. They covered everything with plastic and gently moved whatever needed moving. They worked efficiently and were VERY professional and polite the entire time! Afterward, Edgar answered all questions, showed me everything that was done and made sure that I was completely satisfied with the work done before they began to clean up. They did a fantastic job cleaning up after themselves as well. If I'd know that Critter Control was this fantastic and professional and efficient of a company I wouldn't have hesitated to call them at the first sign of those raccoons. These people know their stuff!! Well worth the money spent to fix the problem. Great job guys!! Thank you. read more

Beware of Unscrupulous Wildlife Control Services - My Recent Experience with Critter Control. I recently began hearing a persistent thumping noise emanating from my attic. Concerned that an animal may have gained entry, I contacted Critter Control of South Florida, a company I believed to be reputable. An inspector arrived, conducted a brief inspection, and informed us that a large male raccoon, or possibly a pregnant female--was residing in the attic, along with a significant rat infestation. He pointed to alleged urine stains and droppings throughout the space. The presentation alarmed my wife considerably. That evening, I received a quote for $5,183.06 for an annual service plan. Seeking a second opinion, I scheduled a free inspection with another local wildlife removal company the following day. Their technician immediately noted that the noise occurred at precise 15-second intervals--far too regular to be caused by wildlife. A thorough attic inspection revealed no droppings, no animals, and no signs of infestation. The true cause? A faulty electrical wire. When the main power was switched off, the thumping ceased instantly. No raccoons. No rats. No rodents. I strongly advise homeowners to exercise caution when dealing with Critter Control of South Florida. Their representatives appear to have attempted to exploit our concerns for a costly, unnecessary service. Always obtain multiple professional opinions before committing to expensive pest or wildlife removal contracts. #HomeownerAlert #ConsumerProtection #WildlifeControl #SouthFlorida read more

I recently purchased a new home in parkland, a few months after moving in I had gotten back from a long business trip to find rats in my new kitchen.. needless to say I was not pleased. I called critter Control just because of the name, and they came and had said my attic needed to be professionally cleaned and new insulation put in..... it had a very large price tag on it to. (which I thought was nuts). The inspector didn't pressure me into anything and said price it out if you'd like, and call me back if you want to move forward. (Also was strange not being pushed into a deal). So I shopped it around and come to find out most companies can't handle the work critter Control does, and none of them can do it with out subcontractors.. so I bit the bullet, and called them back. It was a lot of money as I do have a large house, but the professionalism of every person that came to my house was mind blowing, these guys really do care about your problem and your property. I own a lot of real estate and if any issues ever arise I will be calling these guys without hesitation. Outstanding company! -I switched all my pest control to these guys as well, such a breeze to work with! read more

One evening while I was quietly reading in my living room, I heard something walking around up in my attic. I tip-toed close to where I heard the noise, and then heard SCRATCHING. NOT GOOD! First thing in the morning I called Critter Control. Their Wildlife Specialist, Edward Ashton, came right out, climbed up in the attic and gave me his diagnosis: "You have fruit rats"! YIKES! He set the traps, and came back the next day to find a VERY big fruit rat. He called me the following day to see if I smelled anything (thank goodness, NO!). A couple days later he caught another. By then he had sealed up my house (they had chewed through wood to gain access to the attic). We waited a couple more days to be sure we didn't catch any more, and then he came back to disinfect the attic. With each visit Edward was professional and diligent. His enthusiasm for his job radiates in everything he does. Critter Control of Ft. Lauderdale has a top-notch employee in Edward. Thank you! read more

My neighbor recommended Critter Control when in conversation she heard how we were tired of the excuses with who has now become our previous pest-control company. I understand that in Florida we have a saturated market of pest company's out there. I have always believed that the cream rises to the top. We had some noise in our attic and the wildlife specialist who came out "Shawn" was awesome!!!!! He was extremely polite to both me and my wife very clean cut and professional. He sat down and actually took the time to help us understand the problem, and what the correct method would be to rectify it. I did my homework, I was extremely pleased to see that everything he told us was 100% true "THANK YOU". That's not something you see every day! I can tell you it's now been three weeks and we are exceptionally happy with both the remediation that took place and the fact that we now have one company to handle our pest control needs as well. P/S We hate rats ;) read more

I can't say enough when it comes to the excellence in service provided by Critter Control. I had an ongoing rodent problem in my attic, after several failed attempts and expense with other pest control companies to address and fix the problem, we got in touch with Critter Control who finally rid my home of unwanted pests. Critter Control was responsive, professional and thorough. They assessed the problem provided a recommended course of action and executed the plan with precision. The team that worked on our house truly exampled customer service excellence. Everything was done on time and at quality standards. The team was incredibly professional in all aspects of the job. I would recommend this company without exception for anyone who wants a pest control job done right! You may pay a bit more for their service, but it is well worth it. If you have pests Critter Control is the best! read more

We had a problem with rats in our attic. We called Critter Control and they set traps. In a 2 week period they caught 7 rats. Critter Control then inspected our roof and found 2 sections where animals could gain entry. These sections were repaired and we have had no evidence of animal entry since. Our home is 28 years old and the Critter Control representative showed us photos of our attic where they was no insulation and photos with animal droppings. They recommended that the insulation be removed, the floor sanitized, and new insulation installed. They installed Cellulose insulation that they blew in. We are very satisfied with the work that they did and decided to use them for our monthly pest control also. Their work was very professional and their cleanup after the installation was excellent. I would recommend Critter Control without hesitation. Bruce C. read more

As a longtime business owner, I have used SEVERAL local pest control companies and no a single one can come close to the service that I have received from Critter Control. Sometimes pest control seems like such an afterthought type of service until theres a problem. Prevention is a huge part of the success of our program and these guys were there until all problems were resolved. The entire crew has been amazing to work with. They all answer their phones when you call and they ACTUALLY care about our issues. I've received calls directly from the owner and he and his head technician, Ivan showed up the next day at 8pm. It's been 3 month since using Critter Control and it's now been 3 straight months of ZERO problems. I would recommend them in a HEARTBEAT! read more

The people at Critter Control are very knowledgeable, friendly, and empathetic to those of us who go out of our mind regarding bugs of any kind. I highly recommend them. The manager, Heidi who sets the appointments is extremely kind and a pleasure to talk to. Rudy is my technician; he is thorough and communicative and always calls a day in advance to ask if there are any issues that need to be specifically addressed. I had a major spider infestation in my enclosed pool area which I alerted him to. He took care of it and validated that indeed there was. He advised me to remove my dogs from the area to keep them safe which I highly appreciated. I give them the highest rating possible! Natalie Lamphere read more

The service was excellent, and everyone I dealt with was caring and extremely professional. The cost was higher than I had planned on paying to get rid of rats, but I do have to say that the company's thoroughness was impressive, and they delivered -- so far -- on everything they promised to do. We're now following up with a plumber, because it seems our rodent problem may be linked to pipes. I do wish I'd been given the option of having a smoke test first (to indicate the presence of pipe leaks and breaks), as now I'll have to pay the plumbing company to perform the same test again to confirm, and fix any problems. So, one small quibble in what is otherwise a rave review for Critter Control. read more

The man came out to my house to spray for a few roaches I was seeing in my home. He asked me to write a review for him and the company if he was happy with the service. I believed a review should be the choice of the customer and not the request of the company. My opinion has changed on that. When you find a company that provides such a high level of customer service and results you expect the right thing to do is write a review for them. Make sure to give your business to the people that deserve it! Call Critter Control. When Robert arrived at my house he said right away that he was here to help. He did just that. Great company. read more

When I first bought my house it came complete with some extra guests in the attic. I hired Critter Control to come out and they did an amazing job. They called ahead to confirm the appointment and showed up on time. Not only did they catch the unwelcome guests but they sealed up the entry points to my house and I haven't had any troubles since. I liked the service so much i switched my regular pest control services to them as well. My regular tech Charlie is great - always calls to schedule and talk about any issues and is willing to work with my schedule and meet me at lunch or after work. I can't recommend them enough! read more

I lost count with the amount of money I spent with other companies that couldn't get the rodent issue solved in my new home, 1 call to critter control was all that needed to happen. From the customer service reps, to the final repair team, everyone was pleasant, professional, and efficient. Well worth the money! Dave and Sean had the rats gone and holes sealed up quickly, the damage response team had my attic cleaned out, disinfected, and installed brand new insulation all in one day! You really can't put a price on piece of mind, and I'm so happy I was able to work with this company. Keep up the great work guys! read more

Critter Control did an amazing job on my attic restoration!! After a horrible experience with rats invading our attic, Critter Control came out the same day that I called and my attic was being repaired and reinsulated by the end of the week. They were very careful to explain the entire process to me and made me feel completely at ease. They were clean and efficient...I cannot say enough good things about this company. Worth every penny!!! I am now using them for all of my Pest Control needs and will not hesitate to call them for any issues in the future! A++++++ company!!! read more

While not the cheapest, the service I received from Critter Control was one of the best in my more than 40 years as a homeowner. Tom D the service tech was most courteous, conscientious and most of all always prompt. He is an important asset to the company. Likewise, Edgar and his crew were punctual and very efficient with securing my home from future critters and, they cleaned up after themselves. I do give them all a 5 Star rating. They do business the old fashioned way! Wish there were more out there like them!! read more

Edger Estrada and his crew were amazing! They took the time and effort to make sure that all corners on walls were protected, and floors covered. They were fast and very efficient. All of his men as well as Edger were very respectful and friendly. On a very hot and humid day they had to go into the attic and remove all of the old insulation, vaccuum up all droppings, disinfect the attic, and then blow in new insulation. Great Job Edger and crew!! Will recommend you to to everyone. Great company to work with. read more

These guys are the real deal. We had a huge job done at our house, where they ended up removing two opossums from our attic, removing all the old damaged insulation, replacing it with more efficient blown-in insulation, and sealing the entire house at any possible entry points. I knew I was dealing with professional from the moment Micah came and gave me a no hassle estimate to the time Edgar and his crew came and completely tackled the job in a timely and neatly matter. Would recommend any day. read more

Smelly Problem Critter Control came and saved the day! A opossum decided to make his home in our attic and didn't make it out alive. Noticing a very unpleasant smell we needed the help of a professional. I called Critter Control and they promptly sent a Wildlife Technician to remove the little house guest. Tom Dobrzanski was very polite and professional, and had our problem resolved very quickly. Hopefully we won't have this problem again, but if we do, we'll call Critter Control. read more

Saw a raccoon in backyard during daytime. Called Critter Control and Edward was out the next day to start the bait and trap. He called everyday and was very responsive. When the animal was caught on a weekend he came out and took her to be released humanely. Edgar and his seal up and repair crew were also extremely professional. They did their work quickly and were very cautious of my property inside and out. I would definitely recommend this Ft Lauderdale Team! read more