Very impressed, had a scheduled appointment and they were on time and professional, they were very informative when I had questions about how to help keep the ants away and they went above and beyond spraying all kinds nooks and crannies, and even helping me move things that I should have moved prior to them coming, do to my busy schedule. I would recommend them to anyone and definitely would use their services again A++ service thanks again On Demand Pest Control. read more

I had a great experience with On Demand Pest Control. We called them out because we were hearing noises in our ceiling which we assumed were rats. When the technician showed up he did a walk around the house, popped up on the roof and also had a look in our attic to see what was going on. He found droppings and confirmed that we did indeed have a rat issue. They left traps and trail cams to video the rodent activity in the attic and sealed up all the places where the rats could be getting in from. It's been a few weeks since the service and we haven't heard anything in our ceiling since On Demand finished up. I put a trail cam with some bait in the attic to lure any stragglers but I haven't seen any evidence of activity so it looks like they got them all!! Thank you to On Demand Pest Control for doing a great job!! read more

I bought their service contract, which covers me for all future rodent problems...John was very professional - I'm pleased with the company and their "Better Mouse Trap" business.... They come back after a week -go into attic and check to be sure they are gone -Dead or alive ! I highly recommend this company - read more

Extremely Disappointed - Proceed with Caution I had a terrible experience with On Demand Pest Control. Their service was unprofessional and careless. During the installation of a termite tarp, they damaged my roof tiles and showed no accountability. When I brought it up, they dismissively claimed it was "normal" for tiles to break and made it clear they had no intention of taking responsibility. They were rude and unapologetic, even pointing to a legal disclaimer in their paperwork, essentially saying the damage was my problem. Because of their negligence, I now need to replace my roof. This company is more interested in protecting themselves and taking your money than actually caring for your property. Be very cautious before hiring them. read more

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Be ware!! Con Artists ! Was at my house for 10 minutes, did not do for bug service . I should have stayed with my previous company . 1/2 the price for full bug treatment. Click bait! read more

new beware ! stay away from this company if you dont want to repair your own broken tiles caused by the employees they use, i was in front of them while they broke them and pleaded with them to becareful, i wish i knew to ask the right questions if they had insurance before hand and if they covered broken tiles they break. i pleaded to the company after there service that i was present while they broke them but they still denied to help fix broken tiles . hopefully i save the next victim from this company called on demand pest control. this company will not cover your tiles if they break them and trust me they will because the employees they use dont care how they walk on your tile. i told them safe practices should be employed on how to walk on your roof with 200lbs tarps plus an additional over 200 lbs person while carrying tarp on there shoulder. they should roll tarp instead to desired loaction instead of walking with it . they did it to save time but didnt care if they broke them because there not liable in there paperwork , i wish i knew that beforehand . these people were the most blunt people walking on the roof. now i have a total of 15 broken tiles !! now my roof will get water intrusion!!! now, i'm s*** out of luck because they don't cover as they don't provide insurance. i wish i knew i would never have used this company!! now i have to deal with the repairs out of my own pocket. save yourself the headache and use some other company that will have insurance and take responsibilty for there employees they employers. . ill provide pictures for future homeowners on what this company did to my roof as proof of there service you will get if you use them . also forgot to mention because i was so upset that i still had ants , spiders and other creepy crawlies still in the house after tenting. read more

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We had a great experience with On Demand Pest Control. The service was professional, prompt, and easy to schedule. Both Bill and Jon were incredibly nice, friendly, and professional, which made the whole process stress-free. They were knowledgeable, took the time to explain the treatment, and answered all my questions. The quality of the work was excellent, and we noticed a big improvement with our rodent problem. For the level of service provided, the pricing felt fair and offered great value. I would highly recommend On Demand Pest Control to anyone looking for a reliable and effective pest control. read more

Find another pest control company. This company does not want to provide services for return visits. I saw roach activity after my home was exterminated and asked that they respray but because I did not see a roach in the last 2 days they refuse. I guess I should set a camera up to film all bug activity in my home. I paid $175 for literally 10 minutes of service and they do not stand by their contract to return. Save yourself the aggravation and use a more reputable company. read more

I had every other month ant spraying from this company in Deerfield Beach. Someone did the work. But then the lady on the phone decided not to call at the usual interval for the appointment. Her phone number was disconnected for several days, and it looked like permanently. I thought the business was closed. So I hired some other company. Right afterwards, she called for an appointment. read more

I provided a 5 star review on google 5months ago , Service was good for my 12 month agreement period. The money came out of my account like clock work in the dates provided In the agreement and a professional representative always came to my home to provide the service solicited. Also no ants returned . (I deleted the detailed story of the below story since once the issue got to the owner he swiftly and kindly handled it.) I had a brief headache of an experience with information provided to me (in regards to a refund for services not rendered or scheduled) by two separate customer service reps. This was a headache and stressful for me, as it lasted several emails, over several days, a phone call, and money was involved. HOWEVER Vincent , the owner called me within two hrs (impressive) of speaking with the customer rep and shortly after my original post and he took care of the refund issue no problem ! So Yes I would recommend their services they were professional and always on time through out my agreement and NO MORE ANTS . Just set a reminder in your phone to reach out to the business when your service agreement ends if you no longer need the service to avoid any miscommunication and headaches. read more

I just had On Demand come back again. The attention to detail is amazing. The Tech, Johnny, was terrific. He sprayed the inside of my house, then wiped off all of my outer window frames with a sponge before treating them and the rest of the yard. I have lived in Florida for ten years and this is the best pest control company I have ever used. This company is top shelf. read more

I hired the service, and when they finished, several damages and dents were found on the roof. I called the company that had installed the metal roof to see what had happened, and they confirmed that it was due to the fumigation. I contacted the company that did the fumigation, and they refused to pay any amount for the repair of the roof that they themselves damaged. Attached are the photos of the roof before and after the fumigation, where the damages can be clearly seen. I do not recommend them. read more

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Called them to handle bug problem in my home. Tech was nice, professional, and helpful. Wasn't able to coordinate second visit because if my work schedule. Woman in the office named Jessica was not very kind or accommodating. Basically told me my warranty expired and that for the tech to come out there again it would be an additional fee. Rude tone and didn't appreciate them debiting the extra fee without my permission. Will not use them again nor would I recommend them to anyone smh. Only reason they get 3 stars is because of the great job and customer service the technician provided. read more

Thanks to On Demand! Great friendly and professional service! Patrick explained exactly what the problem is and offered suggestions to prevent a different pest from spreading from the neighbor's house. Very pleased. read more

We've had problems with ants and tiny roaches on demand came out and beat everyone else's estimates. They were very helpful with everything and even scheduled additional service and dates for no extra charge. Would definitely recommend their prices are unbeatable thank you again guys read more

Professional, prompt, effective service. They saved me from a German roach infestion (and a world of sadness and digust).

This company was highly recommended, unfortunately they didn't deliver. They claim to have a 100% satisfaction and the work is warranty for life. These are not true statements. They were hired for rodent removal, they came a couple of times to the property and the problem was not solved. After several conversations with management they wanted to charge me for extra services after paying more than $1,000 for the original job. The sales representative stated he would have a word with the owner and come up with a solution. it has now been 3 weeks without an answer and the rat problem is now out of control. Don't waste your time or money with this company read more

I had 3 on-site estimate coming to my house and they all had different pricing and even different solutions to my termites issue, but it was clear from the beginning who is the professional!!!!! It's all about customer service and professional service by Jaime and his crew! Everything he promised happened, he even follow up monthly basis to make sure I am getting the service on time . The bottom line is NO TERMITES!!!!!! We treated the entire attic for 6-7hrs as promised, my entire facility was treated every cycle and the office is following up with me every month to check if anything needed. I was charged the same as the estimate, No surprises No delays , No stories.......... Definitely recommended!!!!!!!! read more

These guys were horrible! Total scam! We had them come because we had a rat problem, their technician showed up drunk!!!! He left traps 3 times with NO bait and when we called to complain they said they would have to charge for more "treatments" because they only included 4 treatments in the over $1000 they charged! Stay away! The next company we hired found and killed 3 rats the first visit and they gave us double for the same price! We're not done... our attorney is going to be following up!!!! read more

customer service was unsatisfactor! Found roaches in the home after their service and instead of being apologetic and demonstrate empathy they were blaming me and what we could be doing wrong regarding the problem when I am paying them to service our home to prevent these issues. Very disappointed! would not recommend this company to anyone again. read more

I hired them once using a groupon. I wanted to see if I was happy with their service. I electronically signed what I thought was an acknowledgment of their service for that day only. When I signed I was not told I was signing a contract for a year and was unable to read it when I signed it because I was only shown the area to sign. They didn't get rid of my roach problem so I didn't want to hire them again. Months later they charge my credit card without contacting me first, for a treatment I didn't receive nor want. Then they called to make an appointment to treat my home. I told the woman who called I didn't want to hire them again. She told me I had signed a year long contract and sent me a copy. I will be takng legal action. read more

I have always had good service (on a quarterly plan) from this company. The technician who came today, Nick, was just so professional, and went over and beyond on service. He was so personable and thorough. It means a lot. Good Comany. Good Employee Nick. Worth asking for specifically. read more

Don't consider their subscription services. I was one day late and they refused to let me subscribe again! You have to renew every year but there is no autopay, you have to call them and let them know. Who is going to remember 1 year later exactly to the day? They will do whatever they can to get out of their subscription to you. I wasted a lot of money upfront to have continual coverage. It sounds tempting but don't fall for it! read more

Used this service for nearly 2 years and the yard is filled with weeds! They would come back out and do additional treatments, but every time there was someone new and they would tell you something different. Finally got a great pest/weed control company and they know what they're doing. They said the yard was a mess and they promise it will be looking great in a month. It's looking GREAT now. read more

Thanks to Chris the owner, we were able to get rid of a rodent that was starting to decompose in the attic and leaving a horrible odor in the whole house. He did not give up until he found the animal in a very inaccessible area in between the Sheetrock. Good work and thank you read more

After a little wrinkle in my initial service, Matthew Klein came out to evaluate the ant problem I was having. He was thorough and precise in addressing the issue I was having. He showed us pictures and explained the treatment which would be necessary. I received a call immediately after his visit from Chris who scheduled an appointment the next morning to have technician to come out and do what is necessary to eradicate the issue. I have renewed confidence that our infestation will finally be addressed in a satisfactory manner. Nice to work with a company who delivers service based on concern and integrity. read more

This company if totally professional,friendly, and on time. Very responsible . They answer all questions patiently and fully. Cannot be happier with the service. Chris and Matt are a pleasure to deal with. read more

As you can see from many of the other reviews this is the absolute worst pest control company and a total scam. They keep allegedly showing up to my house claiming to refill the bait stations when both gates to get to the location where the bait boxes are, are clearly locked from the inside. So what do they tell me - MAYBE THE TECHNICIAN JUMPED THE FENCE. So you're telling me you broke into my backyard to refill the bait stations. So I can't wait for the next time they come and "jump the fence" so I can catch it on my ring AND CALL THE POLICE FOR BREAKING INTO MY BACKYARD WITHOUT CONSENT. So if you want to hire a pest company that thinks breaking and entering is allowed and charges you $2,000 to do a half ass job these are the guys for you! BEWARE DO NOT USE THIS COMPANY. read more

do not trust them..... they don't guarantee anything. when their treatment falls short... they claim it's your fault for not following instructions. they lie... when after 2 treatments still had german roaches... wouldn't follow up.... asked for an additional $95. very sweet and polite to get your money.... then.... it's your fault???? wait. it gets worse..... claim they were sending owner to do 3rd treatment.... seemed like he was using a totally different chemical....used a 2ft long metal cylinder with a pressurization pump.... bitched that should never have accepted job due to the clutter. pretended to spray around....but not a single roach died over the next 2 days.... it was probably just water!! also. 3 visits never sprayed above my kitchens drop ceiling. final indignity. bastard filed a bogus complaint with child protective services, claiming my home was unfit for my "12" year old to live in......ps. my youngest is 17.5yo read more

The owner responded to my concerns thank you for listening and your help. Appreciate

Christoper came for the treatment the first time, he is truly AWESOME. They seem to be through and very efficient when I found a bug in between my servicing schedule. I now have someone named Adam and he is the kindest and very knowledgable. Had a problem with Vincent the owner, he is not the nicest Guy on the block, but the company is good and they show up which is EVERYTHING in South Florida. I RECOMMEND THEM read more

On Demand was the only company that gave us a fair quote. Explained to Christopher that we were selling the house and the buyer was requesting termite treatment after inspection report showed signs of No live termites (House tented 2 years ago). When we contacted the company in Plantation that tented the house previously they just gave us one option "re-tent " and they stated that it will cost us more money this time! On Demand gave a fair price and the peace of mind to the buyer. We are very happy with the service they provided. Company you can trust! read more

The best I moved to Florida last year and immediately hired the first pest control company who I googled. I can not tell you how i learned my lesson. My two year old's room was infested with ants. I was referred to On demand and the NEXT day Seth came over and walked my house. He quickly showed me what the issue was just outside my daughters room. Now fast forward 3 months, no ants, no sugar bugs, no water bugs no nothing.... I love this company because they even call when they are on the way and follow up afterwards. read more

WOULD NOT RECOMMEND! Horrible communication and customer service. Requested a call when they would be heading to house, told not possible. Zero information was made once service was completed. Received email that service was complete, went to house only to find poison signs still on house and not to enter. When asked when we could get back in, text response was we don't know so that is why we don't give a time frame. Not even the courtesy of returning our calls, any messages were responded to by text messages. read more

My original request to this company was not fulfilled. I requested a report on the status of an unit I'm renting to be presented to the association and I have never received the report. The work they did in the unit seems fine. But as my original request was to get a certified report from them and that was no completed, I am not satisfied. read more

Christopher came out 2 times to my new home because I had large palmetto bugs. He is thorough and professional and knows a lot about pest control. Great job. read more

I've never had to deal with pest control before because I've always rented. But I'm so happy being a first time home buyer that I called On demand. They truly are on demand I called and on the same day I was able to get an estimate. Christopher was amazing! Very knowledgeable about his work. I will always call them back read more

Had a rodent problem. They come out and set up 6 tiny traps that you can buy at Homedepot, Walmart or any other store. Waste of time calling this bs inspection. For $350 for them to spend an hour looking around taking a couple photos and then tell you they will followup to look at the traps. read more

adam was my technician he was professional, friendly and explained everything. my issue was a huge bee hive in my roof. he diagnosed and treated the problem at a very reasonable price, half of what other company quoted.would recommend this company to anyone read more

We called on demand early one morning and they were at our house same day! They worked around our schedule, they are super thorough and went through everything they were doing with my husband! We were so happy with them we decided to sign up for their yearly service and I'm glad I did! Although they were just here at the end of last month they are coming back tomorrow no questions asked to spray again because I spotted a bug! Highly recommend this company! Living in south Florida having a good reliable pest control company is a must! read more