Seann helped with our squirrel problem in Williamsburg. He was friendly and professional and very…read moreresponsive! Great job!

We has squirrels in our attic, driving us crazy. Jacob came first to see what needed to be done,…read morethen in a couple of days the crew was here, on time, ready to fix the problem. They went above and beyond to cover the side wall, where the squirrels found their entrance, they closed up the entire wall. Now we feel confident that our attic is secure. Thank you!! Great value as well.

So it has been a while since we signed up and we are very happy we did…read more Our technician Dennis has always been and continues to be courteous, friendly and professional. We are so happy he is our tech and because of him and the wonderful customer service, I have spread the news of your company to family and friends. Keep up the great work and please give Dennis a raise!! He deserves it!!

I signed up with Fox Pest Control last month after a route manager came to my door and sold me on…read moretheir general pest plan. During that pitch, he specifically brought up mosquito fogging and mentioned including it in the $49/month price he quoted me as a bundled deal, since my neighbor already received this service. When the technician showed up for the first visit, it turned out mosquito treatment was never actually part of what I'd signed up for. What I'd been told verbally and what was actually in the contract didn't match. The rep either didn't know the difference or told me what I wanted to hear to close the sale, using my neighbors' service as a selling point. Instead of owning the mistake, I got two email responses from two different reps that read like AI-drafted templates with no one actually reading what I'd written. Both leaned on the same generic phrasing about understanding my frustration, but neither addressed the real issue: their own employee misrepresented the plan to make a sale. When I said I wasn't paying extra for something I was told was already included, the reply wasn't an apology or a fix. It was an attempt to upsell me to their pricier Yard Enjoyment Plan, followed by an offer to knock $10 off my current, wrong plan just to keep me signed on. If your employee misrepresents a service to close a sale, the right move is to admit it and either honor what was promised or cancel the account, not offer a discount to paper over the mistake. Every reply felt like it was pulled from a script rather than written by someone who'd actually read my complaint, which made the whole thing feel worse than if they'd just said nothing. I've since asked to cancel my service outright. For a company with such good ratings, this experience, a misleading door-to-door pitch followed by canned customer service, was a letdown. If you're considering signing up, get every promised service in writing before the rep leaves your driveway, because the verbal pitch clearly doesn't hold once you're in their system.

Nice guy and so far we have seen less bugs and he has 2 more service treatments to go. Right…read morechoice!!

I did want to update my review and add an extra star. They did reach back out apologizing and…read moretaking ownership for not responding. That was not necessary but greatly appreciated.

Vinx Pest Control has been incredible to work with. We've been using them for several months now,…read moreand the difference is night and day. We used to deal with ants in the kitchen, spiders in the garage, and the occasional mouse--but not anymore. The technicians are always on time, super friendly, and they explain everything they're doing. I really appreciate how thorough they are during each visit. They even took extra time to inspect our attic when we had concerns about scratching noises--and sure enough, they found signs of rodents and set up traps right away.

I contacted them on a Saturday, and they didn't contact me back until Monday. Despite their website…read morestating that they are available 24/7. Then when they contacted me we go throw the back and forth, they I was informed that they considered Townhomes and Apartments. And they don't do Apartments. I looked on their website and didn't see that they only do single family homes or something similar. They need to make it clear to potential clients what their limitations are before wasting time.

I've been using Back Bay Pest for several years. They are so organized always on time and let me…read moreknow when they're coming. Matthew came this week because I had called him about an issue and he told me I could call him anytime I had a pest problem, he would be right here..... such a honest dependable company.

Had termite and borate treatment by Kenny and Steven April 28, 2026 and they did very professional…read morework. They were on time and understood what areas were needed to treat. They went in the crawl space and did sunroom treatment. Everything was looking good when they finished. Very happy it was done !

Absolutely perfect service, very kind, very professional. Highly recommend! I'll never use anyone…read moreelse.

I had an issue with a possum in our yard and Joe came out very quickly to take a look and assess…read morethe situation. He is terrific and, while he could have easily convinced me to spend money to trap the critter, he did not, and explained what was going on and why trapping probably would be a waste of time. He took a thorough look around the outside of the house and also went into the attic to make sure that the possum was not in the house and that there were no other issues with rodents, etc. I will definitely call him should the need arise in the future and am very comfortable giving him my highest rating!!

Of all the things to review, Wildlife Removal Services would be the furthest from my mind. However,…read morewhen something strange happens and you call for help and that service gives you that 'been there, done that', feeling, you have to write about it, right? Well, I awoke to a frantic bird scratching in the fireplace flue and I called ZooPro Inc. (757) 333-3391. Joanna was so helpful in breaking down scenarios with procedure and prices which I appreciate very much. She notified Matt, who called when he was on his way and arrived timely with equipment in hand. He heard my little chimney friend, opened the flue and put him in a cage to be released elsewhere. So fast and a relief for both the bird and me. I paid my bill to Matt and was offered a discount should I require their services again. Thanks Matt! I recommend ZooPro Inc. to anyone who needs a critter check or removal in your home attic or fireplace flue! Bye bye blackbird and thank you ZooPro!!

I'd look elsewhere This place didn't do a good job, didn't…read moreanswer texts timely and the charged out the ass for crap work that I had to go in and fix

I recently purchased a home that was neglected in too many ways to mention. The area I live in is…read morein case proximity to the water and there was a significant amount of activity from various critters. Global Green has done an amazing job curtailing the issue. In a time where the art of customer service has been lost they shine bright. There hasn't been a single question or request that hasn't been address in a timely manner. From the second you call to the punctual arrival of tech, you are treated with a high level of customer service and care.

NEWS FLASH: Yelling and screaming at your (former) customer is NEVER OK!!…read more We hired Global Green to spray our home against ants, silverfish and centipedes. Every time Karieem was in our home, he was the very model of courtesy and professionalism. We were told that the product was safe to pets and animals, and there was a three-month guarantee against re-infestation. A week or so later, we noticed that the bugs were still in our home. My wife called back to let him know. He came and sprayed again. A few weeks later, same problem - ants and silverfish. He came and sprayed yet again, telling us that our problem was due to pet food being present in the kitchen. Yesterday, we found our bathroom infested with ants. So . . . we called yet again. At first Karieem was very cordial and seemingly sympathetic, as we had known him to be thus far. He even offered a full refund (we did not ask for a refund! We just wanted the bugs gone!). In the next sentence, he said we would be getting only a half-price refund, since he had "bent the rules and came out several times". After a pause, his whole demeanor changed he yelled, "You know what? You're not getting a refund, and I can't believe you asked me!" He then went on a 15 minute rambling, screaming fit, accusing us of trying to take advantage him, and calling us "classless", "pitiful" (I have a digital recording of the last three minutes of the "conversation" to verify this.) Whatever product was used for insect control; at our house did not work for 3 weeks, let alone 3 months, and Mr. Koon was vehemently opposed to hearing about its poor quality. Guarantee be damned! If a product doesn't work, it doesn't work. It shouldn't be a personal matter, as he made it to be. When a business owner decides not to issue a refund to a customer, or decides to not continue doing business with a particular customer for whatever reason, there are more professional ways to go about severing a business relationship than screaming, ranting, and insulting. The incongruent and aggressive actions of Karieem, to me, indicate that he is a potential danger to his customers.