A rare fiver. Jason at CritterRidder owned the rat that was terrorizing my kitchen and bathrooms. He showed up, inspected everything, told funny stories and said, "all looks pretty good except for - I think - there's one spot over here by the front door they might be getting in". He grabbed a basic spring trap, and placed it in the area that day and didn't charge me a dime. Totally cool. That evening while watching some tv - WA-POW! - suck on that you rat bastard. Haven't had a problem since. Word. read more

Critter Tech is the best service in the Valley. We have had Scott as our tech guy for years. He is very friendly and does a great job to insure the bugs are gone ,all this for a reasonable price. He will check to see if you have any bug problems and then he fixes it. Love the guy! He is a great example for your company. I highly recommend this company for pest control. read more

I was chatting with a friend recently and recommended that she give Critter Tech a call. We had their service for a number of years, until we moved and they did a fantastic job keeping the house free of pests. Every few weeks, they came out and sprayed the house and yard. There was never any chemical odor, just the results of having no crawling things that the desert climate is known for. Anyway, I recommend this company for their good service, and having a house that didn't have pests. They sprayed for fleas, scorpions, sewer roaches and spiders and we had none of them. I'm happy to recommend this company to my friends, they do what you hire them to do. read more

Critter Tech is without a doubt, the very best service in Arizona! We live in Scottsdale and California and I am petrified of scorpions and snakes. I let Scott know my fears from the get go and he has made sure my fears would not be enhanced by seeing those horrific creatures in my home. A few weeks ago, we had an issue with a squirrel getting into the house through the pipes and once again, Scott to the rescue. He is always so thorough and positive. Above all he is very patient with my overwhelming fear of any type of critter. He is truly the best! Don't waste your time going to anyone else. Critter Tech is simply the very best! read more

Critter Ridder did a great job in helping us solve a tough problem with roof rats. The rats initially got into the attic, then a crawl space, and eventually the house. I set a bunch of traps myself, but the problem wasn't getting solved. Critter Ridder quickly and accurately diagnosed the problem and found how the rats were getting into the house. They were also very prompt and great to work with. My significant other said "I've never met anyone who knows so much about rats!" They placed the traps in the right places and sealed everything up. It's now been nearly a month with no rats, and we are very happy about that. read more

Awesome company. I'm always amazed and surprised to meet small businesses who are honest with integrity these days. I had a dead something trapped in my master closet (I have experience from previous house) but before I had it done, Critter Ridder did a comprehensive attic and exterior inspection to find the problem. He was professional, punctual, knowledgeable and honest. I've dealt with so many shady "technicians" who are just salesmen in dirty uniforms; but not Critter Ridder. He wrote up his estimate, explained it in detail and gave me to option to either proceed with the house proofing or take my time and decide on my own time. Zero pressure. Zero gimmick. I told him I need to think before making a decision and he said "alright!". None of those "but if you sign up TODAY you save $ sale pitches.". I will most likely go ahead with them but couldn't' wait to write a review to praise the good honest work this company does. I will followup with an update once we're done with the proofing process. read more

Although all reviews are for rodent exclusion, and business description states they do rodent work, they apparently no longer do this type of work. read more

I just called the number on the Critter Ridder corporate website (1-866-921-1391) after being referred to them for ground squirrel removal. --my call was connected to a so-called wildlife specialist (call center?). The person who took my first call hung up on me without even listening to the reason for my call; I called back again and got a second person - this time I once again was disconnected before I could complete a single sentence. Why such extreme rudeness in dealing with a potential customer?? DYK: Word of mouth and online reviews are powerful in the business world. This company doesn't seem to get that. read more

I called and requested Critter Tech to come out and help me seal up my house to keep mice out. Within a week Jason came ON TIME and walked inside and out searching for entrances. He was very knowledgeable and completely honest on what needed to be done. I really appreciated his tips and tutorial on the safe way to set a trap. I will absolutely call on Critter Tech when the need arises. read more

Ok so I hesitated posting this due to the somewhat embarrassing subject matter. But I decided to do so not only for fellow Yelpers but also for the guys at Critter Tech. We had rats in our yard. :( First time since we've lived here in the past 10 years. I'm guessing they made their way from our neighbors roof as I know they've had issues. Whatever the case, we ended up with rats! First I dumped a couple hundred bucks into various rat extermination products from Home Depot. None worked. So after a lot of research and checking reviews, I decided to give CT a shot. They've been awesome and their service works!! Whatever they use in those boxes, the rats love it and the few times we've seen rats, they're short lived. Literally. Thank you Critter Tech! read more

I have to downgrade my previous rating. They are largely ineffective. Have had service with them for six months now. They come and treat the house, and we still have a growing population of insects. The company still has good customer skills, and behavior. We bought into all that they have to offer: spraying, sealing the attic, setting traps. Somehow, we still have a growing bug presence in the house. And now, we have a couple of scorpions!! I am going back to the other company. They weren't as friendly. But, I lived in the house for a year and never saw a bug with them! read more

Absolutely Fantastic, worth every penny. I would not hesitate to hire this company again! We had been dealing with a vermin problem in the wall of our bathroom for about 6 months and had gone through 3 different exterminators trying to get rid of them. We've endured the sounds of them at night, the smell of them rotting in the wall (we were told the poison prevented them from smelling as the decomposed-wrong). The plague of flies that comes after there death. etc... Scott came out and walked the property, the day after making the initial call, looking for evidence of where they were entering. Within 30 minutes he had diagnosed the problem and stated you have a hole in your vent pipe in the bathroom wall. Before tearing out the wall he suggested doing a "smoke test." Two days latter his team was at the house doing the smoke test and verified there was a hole in the vent pipe. They then began to open up the wall and did so in such a way that every bit of trim/decorative board could be reused. And there it was, the hole in the pipe they were coming through. Cleaned out the dead rats in the wall. The nest they had made and got rid of the odor. Absolutely fantastic and my only complaint was I wish I had found them earlier. read more

I don't know why it has taken me so long to write a review on these guys. Have had them out to my historic home for sewer roaches (gross) and they are outstanding! I've had incredible customer service from the booking to the tech. Latest tech (Scott) was awesome!! Would highly recommend. read more

I was battling rats in my attic since we bought this house, almost 2 years ago. Arcadia is roof rat central in Phoenix, so I was about accept our cohabitants forever. After an unsuccessful attempt from those guys that drive the mouse car (you know who you are), I finally called Critter Ridder. After 10 minutes of the free inspection, they knew what the problem was. The 'other guys' quoted me $1200 with NO guaranty, but Critter Ridder fixed my attic rat problem with one visit, for $200. If you have roof rats in Phoenix, don't call anyone but Critter Ridder. read more

I've been using these guys for over a year to deal with continual squirrel problems. They ALWAYS call me back and setup an appointment at a reasonable time. The techs are professional, courteous, knowledgeable, and thorough. It has been a battle dealing with this issue but they definitely stay committed to doing what it takes. I really couldn't ask more from a company. Thank you Critter Tech. read more

I hired Critter Tech, and did not get the standard of service others received. We were left with three holes in the wall, which did not address the actual problem. That said, they contacted me to fix the wall and have made a sincere effort to rectify the situation. They'll be by shortly to finish up painting. I appreciate the efforts they've made to make things right. read more

I wish there were more stars, because Scott and the rest of the Critter Ridder staff are absolutely the best at what they do. I was terrified and repulsed to find what I thought to be 2 small (live) mice in my garage. I set mouse traps and got nothing, and a few days later opened the door from my house to my garage, turned on the light and saw a RAT running over the top of my garage door. I will not even go into the terror I had at seeing that rat and not being able to chase it out the open door. Scott immediately put my mind at some rest- not an easy thing at that point, and assured me that they would come out and handle it. Jason came out with the most enthusiastic "This is gonna be fun!" (!!) attitude and assured me that they would take care of it. Checking my attic and pronouncing it rat-free, and putting traps in my garage as much out of view as possible. There were signs (claw marks) that they had been under the hood of my car, but thankfully no damage, so I opted to park at my curb for the duration. During the process, I had visits (besides Jason) from Tony and Joe, both extremely efficient and friendly. Scott remained in contact with me and I cannot tell you in words how highly I respect and recommend this company. I urge you if you need any kind of pest control- especially rodents- do not look further than Critter Ridders. They are simply THE BEST, hands down. I promise you won't be disappointed!! read more

I had a problem with gophers in my yard. (Gophers leave piles of dirt with no visible hole. They eat the roots of plants, which often kills the plants.) It took two visits by a technician, but the gophers are now history. The tech was on time and seemed knowledgeable about this sort of problem. Based on this experience, I definitely recommend Critter Tech. read more

Excellent service from the minute you call them until the job is completed. The staff are professional, competent and willing to go the extra mile. Having used other companies I can compare and the quality of their service is superior, in addition their work is guaranteed. read more

Had a great experience with Scott and Jason from Critter Ridder. I have had previous problems with rats in both my attics. I heard noises in my bedroom. I called Scott the next day. He sent Jason out to inspect my house. He found no signs of rodent activity. He explaned everything in a easy to understand way. Jason did not charge me for the inspection. As a business owner for over 30 years. I can appreciate Scott and Jasons professionalism. I would definitely recomend Critter Ridder. read more

So I thought I rented the perfect house. A very cute/old farm house in the historical district. Then I discovered the place had roaches/ratts.....Big time, and the land lord wasn't willing to do anything about it. I thought I was gonna have to back out. Then a neighbor recommended Critter Ridder of AZ. I now sleep better for it. They were on time, very professional, and half the price I expected to pay. This house is livable again thanks to these guys. No BS, No up selling. Awesome. read more

There was a misunderstanding re: inspection and billing policy i spoke with them and they were very fair and reasonable. Jason was quite thorough and excellent when he came to inspect our pack rat problem i highly recommend Critter Tech! Martha G. read more

We have been using Critter Tech for YEARS. Initially we hired them to trap disgusting roof rats. They solved that problem like champs! Then we had a wood pecker. Critter Tech to the rescue! When we started chatting further they told me about their pest control! I left Sexton after being a regular for 10 years and I wouldn't look back! I have had Critter Tech treat my houses for over 7 years and never ONCE have I regretted it! They are honest, professional, on time, friendly, efficient and AFFORDABLE! Pests of any kind are no issue for them! (And NO I wasn't solicited to write this review. I was looking up their contact info for another friend and noticed I haven't shared my honest feedback to the people!!! Just CALL THEM, you will NOT be disappointed!) read more

Ran in to a couple of there techs on the road. I was given some cards to call in for service. I called in for service and the customer service rep stated he could not service me due to my location. I live probably 25 mins from there shop. Craziest thing I ever heard. My zip is 85302 and there 85032 read more

Emailed them because we have heard scratching noises in a wall in our house. They called back, asked for my zip code, then told me that they don't come out for rats. I asked him how he knew they were rats without looking. He attempted to make assumptions. I clarified that they would not come out to look, even though I have seen their trucks in my neighborhood. He stated that they only come out for gophers. What an intellectual conversation! read more

I had noises in my attic and thought they were rats or something. I had another company before which did nothing so this time I called CritterTech of AZ - 602-274-8837. Can't recommend them enough!! It turned out to be raccoons, a mother with babies. They were tearing the attic up and making all kinds of noise. CritterTech not only covered all my open spots that the critters could come into (the other company had said that they had done that but they did not) but got the raccoons out. Wonderful tech that was very knowledgeable, professional and showed up. Gave me pictures of openings, showed me where things were getting up into the attic and set a trap to catch the raccoons. I would absolutely use and recommend them again. read more

We have used this family owned company for monthly indoor and outdoor services since we moved into our home in Scottsdale years ago to battle a scorpion issue. The staff and services they provide exceed all expectations we had. They go above and beyond to accommodate for our needs. Many times we needed to reschedule our service dates and they were always happy to reschedule. They are incredibly professional, take their time, are respectful of our home and personal space, and the cost is very fair. They boot up before they come inside and always inquire about any insect issues we have experienced (if any) so they can address them. Scott, Jessie and Vickie have been a pleasure to work with. I recommend this company without reservations to everyone I know! Working with them provides our family peace of mind and we are grateful to have found such a great company! read more

CritterTech is an amazing company! We called one day for a roof rat problem and Jason showed up the next morning at 7:30 am. (He showed up when he said he would which is uncommon in today's service world!) Within 20 minutes, he had identified the source of the problem and set away to remediate the source. Within one hour of his arrival, Jason reviewed the work that had been done, found the source, repaired the open pipe, located and removed the decaying rat, and cleaned up the work area. Unbelievable!! And the price he charged was incredibly reasonable. He is extremely knowledgeable about roof rats and very logical and efficient in his problem solving. Hats off to Critter Tech and Jason! read more

We recently moved into an old home last winter and have been battling a roof rat problem since day one. (We could also see that previous owners had traps and equipment they left us, so who knows how long this has really been going on.) Originally, we were working with a previous company who did fantastic work, but we were ultimately stumped at how they were still getting into the wall in one part of the house. That company referred us to Critter Tech and they were able to come out to the house only a few days later. They sent Jason out to look at the house and upon further inspection he was able to locate the exact problem. He was quick, efficient and cleaned up is work space after. Needless to say he solved our roof rat mystery in about 20 minutes and we couldn't be more thrilled. These guys really are pro's and I would recommend them to anyone!! read more

Wow. these people Ty and Destine saved a bird trapped 20 feet in my chimney. They worked for over an hour and delivered a live bird and then secured the opening so it never happens again. Can not say enough about critter Tech. read more

I have a flat roof, therefore, no attic space. I heard activity in my master bathroom around the vents; it worked it's way around to the front of the house and decided it liked it there best. I had recommended this company to a neighbor of mine, who was completely satisfied with them. I would have used them initially as well except the cost he told me they ended up spending was around $650!! WHOA!! And double WHOA!! That included, I understand, trapping, smoking ($250), eradicating, repairing the drywall that had to be cut and painting. So I went with another company initially. That company set bait stations, which to me meant the animal could eat the poison and go somewhere to die. UGHHH!! if that "somewhere to die" location happened to be in my ceiling area. (Remember the flat roof??) I had a problem a few years ago where a couple of dead rats fell down my dryer vent. I covered all of the vents on my roof -- except one that was hard to get the hood off; therefore, I didn't cover it. Fast forward a couple of years and I hear the activity mentioned above. I did the bait stations a few days and decided it was for the birds and I bit the bullet and called CritterTech. Jason, one of the owners came out. Looked at my vents. Set a few traps around the vents at no cost. He told me I could check the traps myself and reset them or the company could do it, which I gather they only come out once or twice a week. Maybe once? I figured I was going to check them once or twice a day so I'd do it myself. I did that for a couple of weeks and I could still hear something. I called and had them do the smoke test. Scott, the co-owner, and his sidekick came out. Luckily, there were no breaches so it was a matter of resetting the traps and being patient. I was patient and my patience paid off. I hear nothing now -- knock on wood big time!!! -- so I covered the one remaining uncovered vent and hope never to have that problem again. And, yes, I caught a total of five or six rats, but who's counting. Being a Realtor, I am called on to refer vendors. Will I be recommending CritterTech again? You betcha. In fact, I had referred them to check on a house I had listed where I could hear activity in the ceiling. read more

We were lucky enough to have Chad Little come out and get to work. This isn't a padded review..I don't know these guys.. and don't post a ton of reviews.. in fact this might be my first. Being from the East coast... I've got this thing about scorpions. For whatever reason I think of them like burglars... because if you've ever had someone break into your house you'll know that it jacks up your comfort from then on .. for a while. Same with me and the scorps. So these guys had a nice web site.. I gave them points for their playful business name...and they seemed to have everything I needed in terms of services. Chad came out.. for a blacklight service..where they hunt the little jerks with a blacklight... and make them go away. Scheduled for 8:30 he called me at 7:30 hoping to come and get started on treating the place. My questions was "won't that scare them all off and not let you catch them all when it DOES get dark" he answers.. no actually its better this way because the pesticides make them uncomfortable where they lay and even if they weren't in the mood to come out and play, they would be now. He talked about using 5 different pesticides..time released and from what I know about laying chemicals he did everything right. He found a couple dead scorpions.. a couple of black widows.. and then in the final hour (big property) he found one alive and kept it in a glass collection jar. He came and showed it to me, like it was no big deal and his body language towards the things taught me that my nervousness about them and around them isn't all that warranted. He collects them (in a non creepy/nerdy way; thinks their bad ass looking etc) All things said and done, he gave me tonsss of insider trader info on how to keep them away in the future with bug lights, and why and when they'd stick around. I think a couple hundred bux for peace of mind and more importantly, being able to view scorpions in a different way.. not as malicious pests but as bad ass little independent creatures just trying to survive, is well well worth it. Critter Ridders, confirmed a bunch, gave a nice invoice at the time of the service, a digital copy after. They are excellent and I will be using them for monthly treatments moving forward. read more

I had the unfortunate experience of seeing a rat disappear behind my refrigerator so I started setting traps back there myself.. Over the next few days, I realized I needed professional extermination. These rats were primarily in my outside laundry room but had worked their way into my kitchen. Gross. I called a few exterminators and even got a quote from a large local chain. They wanted a small fortune. So I turned to Yelp for help... That's where I found Critter Ridder. I am so glad I did. Jason came out to the house immediately and looked at what I had done so far and helped me set some traps. HE DID NOT CHARGE ME FOR HIS VISIT. After a few days of watching - and emptying - the traps, I realized I needed to bring Jason's guys out to the house again to do a smoke test on my pipes and have them professionally seal my home. Jake and his crew came out a few days later, did the smoke test and set some more traps. They were nice enough to let me check the traps myself, rather than sending their guys out, and gave me a huge discount for taking care of that part of the extermination myself. After a few weeks of rat catching, the traps remained empty. Then Jake and his guys came out again a sealed up my house so no more rats could get in. I really liked working with this company. They were professional, on time, and did a great job helping me with my infestation. Everyone from the first visit with Jason, to the subsequent visits from Jake, phone time with Scott or Jennifer was always a pleasant experience. When I got the final invoice along with a two year warranty, I noticed that CR had given me another discount. These guys are GREAT. I will use them from now on for all my extermination needs. read more

I heard squirrels in my attic and had Jason take a look. He recommended that we trap the squirrels and then seal all entry points. I actually did the trapping myself using a trap I purchased on Amazon. I found all contact points with Critter Tech to be very friendly, professional, and efficient. read more

Critter Ridder did an excellent job for us on a tough problem. A squirrel had gotten into one of our interiror walls and died there, causing an awful smell in the house. We called Critter Ridder and they came out within hours. They found the squirrel using a tiny video camera attached to a long scope and removed it quickly. The smell immediately went away. Critter Ridder then came back out and sealed up the house so that no more rodents could get in the walls. They were fast, professional and very reasonably priced. Critter Ridder is a great company. read more

Jason was punctual, extremely knowledgable, and nailed our long standing problem in one visit. Very pleasant and fair to work with. If you have roof rat issues, this is who you want to deal with ! read more

This guy is amazing. We figured we had a rat when we saw chewed plastic crates in our garage. Jason came out (at the agreed-upon time), looked all around and told us it was probably just a single rat who got into our garage and couldn't get out. Even pointed out the little rat footprints in dust in the garage. He put down 2 traps baited with peanut butter and told us to keep checking them. A few days later we found our huge gangster rat dead in one of the traps. 6 months later and Jason was correct, it seems to have been just the one rat (knock on wood). Jason didn't even charge us for the service. I've recommended Critter Tech to everyone who mentions they might have roof rats, top notch business. read more

Critter Tech provides consistent and high quality service every visit! Jessie is our technician and he is always professional, courteous, and does a thorough job! Would definitely recommend this company!! read more

Jason from critter tech came out this morning to help us with a roof rat problem. He was on time and extremely nice and personable, explained everything so I could understand. He did a very thorough inspection of our home, and found an entry point that we were unaware of and had not expected. Since my husband is a plumbing contractor, there are certain things he can do himself without having to call a professional, and Jason was very forthcoming about this, giving us advice and not trying to "upsell" us services we did not need. We were very grateful for this and would absolutely recommend them and use them again. Thanks Jason and critter tech! read more

Having a rat show up in your house is an unnerving and upsetting experience. After some investigation, including on Yelp, we chose CritterTech and we are SO GLAD we did. They are an amazing company in every way. They are totally professional; their knowledge of rats and rat behavior is impressive; they are punctual at every turn, and perhaps most important, they are thorough and thoroughly dedicated to ridding the house of the infestation. When one sees what they do, how they go about doing it, and the extensiveness of their efforts and concern, it is surprising how reasonable their fees are. The whole undertaking (of getting rid of the rat, sealing the house, and determining points of egress and ingress) cost far less than what we had imagined. We thoroughly recommend them. read more