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    Critters Hotail

    5.0 (9 reviews)
    Open Open 24 hours

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    Response time

    8 hours

    Response rate

    100%

    Services - Critters Hotail

    Pet boarding

    Critters Hotail Pet Sitting Photos

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    Recommended Reviews - Critters Hotail

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    2 months ago

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    3 months ago

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    3 years ago

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    2 years ago

    Thank you for taking care of Jaxson, Critters Hotail is a great place to have your pet cared for while out of town.

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    3 years ago

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    2 years ago

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    Dog On Fun is amazing! They took such great care of my dogs. They sent pictures every day so I…read moreknew they were having a great time. All of my questions were answered very quickly when I was making my reservations. WE WILL BE BACK!!

    I can not express how much of an amazing trainer Ian is!…read more I have a dog, Deku, who had behavioral issues. Deku has been through a previous board and train, but I feel like that board and train mainly tackled his obedience, not his behavior issues. I let Ian know about all of this prior to boarding Deku and he made sure to explain his process with me. He also made me write down goals for Deku so that he can focus on them and make sure he tackled through them. I boarded Deku with Ian for 3 weeks and Ian made sure to send over progress pictures/videos every single day! I appreciated the content of Deku because that is basically my baby lol. There was a mid session where Ian taught me how to properly use the ecollar and showcasing what Deku has been up to the time he was with Ian. Deku was pretty much a different dog by the mid session, so it excited me to have him back after the 3rd week. The day I got Deku back, Ian showed me all of the progress and work Deku did and he was completely different. Deku stopped reacting towards people/other dogs and he was very obedient with following all commands! It's been almost a week now and Ian has checked in on Deku while he's been at home for the week and I also have follow-up sessions included in my service! I have been so happy with Deku is at! Before, I would be too scared to bring Deku out in public due to his reactivity/behavior, but I truly believe he is a completely different dog now, for the better! Overall, I would HIGHLY recommend Ian to EVERYONE. He is the real deal. I do feel like Ian knows how to connect with these dogs and emphasizes about how important relationships + communicating with your dog. Ian id the BEST!

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    So glad I put my Miso (cat) at this pet resort! From start to finish, Adriana was incredibly kind,…read moreattentive, and cared for other pets too!She texted us a pic saying he's going great and was calm, mellow, and a joy to have during his stay, which truly meant so much knowing we have a place to drop Miso off if we're ever away! It was so reassuring knowing he was comfortable and relaxed here! I'm beyond grateful for the love and care they showed to my Miso. Highly recommend to anyone looking for a safe, caring, and professional place for their pets!

    We love London Ridge Pet Resort!…read more I've reached out to Adriana multiple times over the last few years to see if they could accommodate our Maltipoo for several days at a time while we were away on vacation. Every time, they responded quickly, communicated clearly, and made the entire process easy and stress-free. On one occasion, they were even able to accommodate us on very short notice when a family member was unexpectedly unable to care for our pup. We've always had a great experience with London Ridge. We love receiving pictures of our dog while we're away, and it's clear he enjoys the socialization and interaction with the other dogs. They take wonderful care of him, and Adriana has even been flexible with pickup times when needed, which we truly appreciate. Fees are very reasonable as well. Many thanks to Adriana and the team for consistently providing such loving and reliable care. We would absolutely reach out again for any future pet sitting needs!

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    Smarte Parke has been such an amazing experience so far. I have taken my 8 year old Great Pyrenees…read moretwice to the one in Brea and once to the one in Corona. Nova isn't a huge player, but she loves to observe and get attention from the humans. I love watching her on the webcam hang out with dogs that are her same temperament. She was having really bad separation anxiety when I went to work ever since her older sister passed. Taking her to Smarte Parke while I am at work has helped so much with both of our peace of mind. We drive up and she is so excited to go see all her doggo friends (and human ones too!) Thank you for being so caring to all the dogs! Also side note thank you for keeping the day care area so clean and being so attentive! You guys are great!

    I've been bringing my dog here for daycare and boarding, and overall I've had a really positive…read moreexperience. To be transparent, my very first visit had a few hiccups. I was thankful that they accepted my county vaccination paperwork and that I was able to board my dog privately until she was spayed (which I did complete). There were some initial issues related to camera access and paperwork that were a bit frustrating at the time. The camera issue itself ultimately appeared to be more of a technical problem, but the initial communication at the front desk left me feeling like my concerns weren't fully heard. Looking back, it seems like something that could have been easily clarified with better communication. That said, coming from a customer service background, I believe it's important to give businesses the opportunity to address concerns before forming a final opinion. What really stood out to me was how the management team handled everything. They reached out, listened, and took my concerns seriously. They made the effort to explain, correct, and improve the experience, and followed up in a way that felt genuine and accountable. The issue was addressed quickly, and I truly believe they used the feedback as an opportunity to improve, which I really respect. Since then, I've continued bringing my dog here regularly - including overnight stays - and the difference has been clear. The staff is attentive, kind, and very in tune with the dogs. They recognize her, look forward to seeing her, and consistently keep me informed about how she's doing, including any concerns. She is treated with patience and care. They've also gone above and beyond in ways that meant a lot to me. They honored a daycare promotion I had missed when I first enrolled, and during a recent visit when my dog had been sprayed by a skunk, the team was incredibly attentive and helped clean her thoroughly and thoughtfully. That level of care made a stressful situation so much easier. The facility itself is clean and well-maintained, and the team members who work directly with the dogs genuinely seem to enjoy what they do. I have no doubt that they have the dogs' best interests in mind, even knowing how challenging it can be to manage so many different personalities. No place is perfect, and dogs can be unpredictable, but what matters most to me is how a business responds when something doesn't go as planned. In this case, they made it right, and that's why they've become my go-to for daycare and boarding. I'm very thankful to have found them, and my dog clearly feels comfortable there, which says everything.

    Critters Hotail - petboarding - Updated May 2026

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