I am so grateful for Aki and her home. I feel so relieved to leave my pup in a comfortable homey…read morespace, as opposed to a cold kennel building. He is anxiously attached with major separation anxiety and I can see he is relaxed and comfortable staying with her and her pups. She also offers extra services (walks/hikes) and provides daily pictures. Thank you Aki, appreciate you!

We had Aki watch our 4 year old American Bully overnight in preparation for a vacation where we…read morewould need dog boarding for several days. Did research on Yelp and went with Aki and Sky's the Limit. Couldn't be more happy with the results. The initial consultation visit gave us confidence we were choosing the right place. During our stay, we got consistent updates and pictures. Aki is fantastic in communicating with us and we look forward to using her again.

Always a pleasure to drop off my dog for daycare. Staff is super friendly. My dog likes going here.read more

Our babies love their play or vacation stays. Staff are always so kind and helpful. We would not…read moretrust anywhere else to keep our kids. They love their playtime while mom and dad date or travel. Thank you Pet Resort for all the great services and attention given to our fur babies.

I can not express how much of an amazing trainer Ian is!…read more I have a dog, Deku, who had behavioral issues. Deku has been through a previous board and train, but I feel like that board and train mainly tackled his obedience, not his behavior issues. I let Ian know about all of this prior to boarding Deku and he made sure to explain his process with me. He also made me write down goals for Deku so that he can focus on them and make sure he tackled through them. I boarded Deku with Ian for 3 weeks and Ian made sure to send over progress pictures/videos every single day! I appreciated the content of Deku because that is basically my baby lol. There was a mid session where Ian taught me how to properly use the ecollar and showcasing what Deku has been up to the time he was with Ian. Deku was pretty much a different dog by the mid session, so it excited me to have him back after the 3rd week. The day I got Deku back, Ian showed me all of the progress and work Deku did and he was completely different. Deku stopped reacting towards people/other dogs and he was very obedient with following all commands! It's been almost a week now and Ian has checked in on Deku while he's been at home for the week and I also have follow-up sessions included in my service! I have been so happy with Deku is at! Before, I would be too scared to bring Deku out in public due to his reactivity/behavior, but I truly believe he is a completely different dog now, for the better! Overall, I would HIGHLY recommend Ian to EVERYONE. He is the real deal. I do feel like Ian knows how to connect with these dogs and emphasizes about how important relationships + communicating with your dog. Ian id the BEST!

Ian is an incredible trainer. What really sets him apart is that he focuses on real world training,…read morenot just practicing commands at home but actually working through situations you'll face in everyday life. That made a huge difference for us and for Ponyo. She's an anxious dog, and Ian has been so patient and intentional with her. You can tell he genuinely cares about the dogs he works with and wants them to succeed in a way that builds confidence, not fear. He doesn't rush the process and really takes the time to understand each dog. We've seen such a big improvement in Ponyo, especially in how she handles situations that used to overwhelm her. We're beyond grateful for Ian and would recommend him to anyone looking for thoughtful, effective, real world training.

We have left reviews before on Chino's Caring Kennels grooming and Vet service and there's not any…read morechange. They still do the best of any other groomers in Chino. The Vetinarian service is also great. 'Caring' is the key word in their name as they are very compassionate with our Yorkies.

I boarded my Pomeranian here from April 2-6 while I was out of town. Overall, my dog seemed happy…read morewhen I picked him up around 11:30 AM and had minimal signs of anxiety, which I really appreciated. One downside was that the facility was closed on Easter Sunday. I wish there had been an option to pick him up that day when I returned from my trip. During pickup, my experience at the front desk wasn't great. The staff member was speaking very loudly the entire time (possibly due to the barking in the background), but it came across as dismissive. There wasn't much eye contact or friendliness, which made the interaction feel impersonal. I also would have appreciated a quick update or report on how my dog did during his stay, as that would have added peace of mind. Overall, my dog seemed well cared for, but the customer service and communication could definitely be improved.

Was visiting from the Bay Area for NYE and needed a place to board my pup as I'd be out and about…read morevisiting friends and relatives. Spoke with Leah who was so friendly and professional to set everything up. We decided to do a complimentary practice run with my doodle for a half day. He LOVED it and came back so pumped (and tired) from all the new friends he made. The PSS team made sure to send photo updates of Otis while in their care. We then had him do an overnight stay on NYE and picked him up in the morning. Can't wait for my pup to visit the IE again, knowing he has a safe place to visit. Thank you PSS.

First let me say that we have used PSS quite a few times in the past and they have taken good care…read moreof our dogs, but I have noticed a recent decline in the care our dog has received. Not to mention the foul stench that hits you as you walk in the door. This last time the way our dog was taken care of way beyond comprehension. We left him on a Weds and picked him up Sunday and I noticed right away something was not right with our dog. He was very skittish, head and tail down and trembling. He smelled very strongly of urine and feces, when I asked about it The girl explained that he had a a few accidents in his crate and they wiped him down. Whatever that meant? I asked why they couldn't have bathed the poor dog rather than let him languish in this urine, her answer was that he wasn't eligible for a free bath until the 5th day. Really! We would have payed to have him bathed!! Also, per usual, they sent pictures of him supposedly having fun but never any mention of him having accidents. This will be the last time we will use this business as phone calls and email to talk to management yielded no response, so I guess they have enough clientele that loosing us will not be a big deal. Oh, and perhaps you should check other negative reviews from 2026, some have expressed the same concerns. Are you listening Amber S.?

We love London Ridge Pet Resort!…read more I've reached out to Adriana multiple times over the last few years to see if they could accommodate our Maltipoo for several days at a time while we were away on vacation. Every time, they responded quickly, communicated clearly, and made the entire process easy and stress-free. On one occasion, they were even able to accommodate us on very short notice when a family member was unexpectedly unable to care for our pup. We've always had a great experience with London Ridge. We love receiving pictures of our dog while we're away, and it's clear he enjoys the socialization and interaction with the other dogs. They take wonderful care of him, and Adriana has even been flexible with pickup times when needed, which we truly appreciate. Fees are very reasonable as well. Many thanks to Adriana and the team for consistently providing such loving and reliable care. We would absolutely reach out again for any future pet sitting needs!

We have taken our Frenchie puppy to London Ridge for daycare and overnight boarding and they are…read morefantastic. They are so loving and their home and yard are beautiful and clean, and have all the amenities our dog needs. They send pics and provide updates, and have fun extras like pup cups, yummy snacks, and even will do fun arts and crafts! We highly recommend London Ridge.

Had my Lab Retriever (at the time was a year old) back in June of 2025. They tour you around the…read moreresort initially, allow you to see the spaces where your dog will sleep and fun areas your dog can participate in. The person that helped me initially was so kind and answered all of my questions - no judgment. It can be scary leaving your pet at a resort for the first time. My vet hospital recommended this place - as their dogs stay here. We were out of state for a few days and they posted our girl on Instagram, and man the joy in her face! It was great to see her while we were away. She was a happy girl here, and a happy girl back at home. Been meaning to make a review to thank the lovely people here for taking such great care of her. Also a plus - the price for the space and even swimming and grooming was super reasonable. In this economy, this did not hurt my wallet. Would 100/10 recommend this place to anyone.

Great service and care was given to my dog Coco for pet boarding the two times I have needed to…read moreleave for a long trip. Thank you!

Evaluation: 2-4 hours completely free day care. They give a report afterwards and tell you how your…read morepet did. Overnight boarding: you get a full webcam access to their suite whenever your pet is in there. The big dog area looks very spacious and the staff told me my dog LOVED the bath they gave afterwards. My dog is currently struggling to keep her eyes open after picking her up from boarding, so that's a great sign. My only gripe is the option for a bath doesn't come with a brush out or anything. Not even as an add on service. It's literally just a bath and they dry your dog in a kennel dryer. But for $30 on top of boarding, I'll take that bath option any day of the week and brush my dog at home.

After a previous negative experience, my fiancé and I waited several months before bringing our…read moredog, Posie, back to daycare. We decided to give this facility another chance because she genuinely loves playing with other dogs, and daycare seemed very different from overnight boarding. Before returning, we made it very clear to staff that because of our previous experience, we wanted to be contacted immediately about any issues involving Posie, no matter how minor. Staff assured us they would communicate with us, and based on those conversations, we felt comfortable trying daycare again. We had a few uneventful visits, but our most recent experience raised serious concerns and brought back many of the same issues we experienced before. We dropped Posie off around 2:30 PM for Day Camp. Around 3:55 PM, I checked the daycare cameras and noticed that she was nowhere to be found in the large playgroup area that we had paid for. Concerned, we contacted the facility to ask where she was. Initially, we were told that Posie had been placed in a holding area while staff handled transfers and departures. Later, a supervisor called us and explained that because Posie is "rambunctious," she had been separated into holding crates while staff completed other responsibilities. During the conversation, he stated that she had been there since arrival. This was frustrating because it meant our dog had spent a significant portion of her daycare visit separated from the group without our knowledge. Had this been communicated to us, we could have made an informed decision about whether daycare was the right fit that day. What was particularly concerning was that it appeared Posie's situation was only addressed after we noticed she was missing from the cameras and contacted the facility ourselves. While we were still on the phone with staff, we observed Posie being brought back into the play area on a leash. This left us wondering whether she would have remained in the holding area even longer had we not checked the cameras and called. When I expressed concern about how long Posie had been confined, the supervisor focused on correcting my estimate, explaining that because her drop-off was at 2:30 PM, she had "technically" only been there for about 90 minutes. The issue was never whether it was 90 minutes or two hours. The issue was that our dog had spent a significant portion of the daycare session separated from the activities we were paying for without any communication to us. What made the explanation confusing was that Posie has attended daycare here multiple times, and staff had always given us positive feedback about her interactions with other dogs. We had never been told she was disruptive, difficult to manage, or unable to participate in daycare. The first time her behavior was presented as a concern was after we discovered she had been separated from group play, which left us confused by the sudden change in messaging. Another part of the conversation that left me frustrated was when the supervisor told us that it seemed the facility was unable to meet our needs and suggested that perhaps this was not the right place for our dog. We had not yet spoken with management, nor had anyone attempted to address the concerns we were raising before suggesting that we take our business elsewhere. This also brought back concerns from a previous daycare visit. On that occasion, Posie came home with a wound on her leg that our veterinarian indicated was consistent with a bite or tooth abrasion from another dog. Thankfully it was not severe, but the skin was punctured and required monitoring. We were never contacted about the injury, and when we asked staff about it afterward, we were told there was no report of any incident occurring. That previous experience was one of the main reasons we stopped bringing Posie here for several months. We eventually decided to give the facility another chance because she enjoys socializing with other dogs and hoped the prior incident was isolated. Unfortunately, after this most recent experience, many of the same concerns resurfaced. Another concern is the overall level of supervision during busy periods. During our recent phone call, staff repeatedly described the environment as chaotic and explained that they were managing multiple responsibilities at once. As a customer, that left me wondering whether there are enough staff members available to supervise the number of dogs present while simultaneously handling transfers, cleaning, pickups, and other duties. Finally, during the last two daycare visits, Posie was returned to us completely soaked and smelling strongly of urine. We were told that staff regularly clean and mop the play areas, but both times we felt the need to bathe her immediately upon arriving home because of the odor. I am currently waiting to speak with management and hope these concerns are taken seriously.

First time using Barkhaus and all I can say it that I had a great experience with them. Z and the…read moreteam took care of my cat for 9 days and did an excellent job. I really appreciated the regular updates. they kept me informed with messages and photos, which gave me peace of mind while I was away. Not only was my cat well cared for and happy, but I also came home to a clean and well maintained house. It's like no one even stepped foot in our house. It's clear they are both responsible and attentive. I would definitely recommend them to anyone looking for a reliable and caring pet sitter, and I would happily book them again in the future. :) Thank you very much, Barkhaus!!!

it was hard to convince my husband to use a service for our dog. But Zenia quickly showed she was…read moreperfect. She is dependable, but also flexible. She adjusts to the needs of the dog. Our dog likes a routine and Zenia was able to read her wishes. She closely watches and picks up on clues. Zenia also followed instructions without judgment. Everyday we had videos and pictures while we were gone, reassuring us that Zenia understood what our dog needed and that our dog was happy. She worked well with our anxious big dog and her nervous parents.

great as usual treating our dog Wrigley!!! We love the service provide and always walk out with a…read morehappy dog!

I have been taking my dog to Chino Hills Animal Hospital for the past 5 years…read more Everyone here is always nice and attentive the vets, nurses and reception. Highly recommend this hospital if you have any pets!