Emma (my pittie) loves this place!! Every month she looks forward to going! Been going there for almost 3 years now. It's a bit of a drive, but I don't mind it. Wouldn't you go that extra mile for your fur baby? Every time I pick Emma up, she's happy, her fur is smooth and silky, she smells like puppy Chanel, her nails are filed; her teeth, ears, and paw pads are clean. Melissa and her staff are amazing!! Pet grooming isn't just a job for them. It's something they're really passionate about!! And it really shows through every time Emma smiles when I pick her up! Huge thank you as always!! read more

Pupscale Pet Salon - Pet Groomers Near Me - Montclair, California

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Melissa, I would appreciate it if you could be honest with me. As far as I can recall, there have not been any miscommunications between us about our appointments over the years. The only miscommunication other than the one we had 5 months ago, not 3 months ago, was about how the dogs' hair should be cut. Regarding the situation 5 months ago, we were still able to make our appointment on time despite the issue. However, regarding the current situation, I was disappointed that Pupscale scheduled an appointment that was off rhythm for our dogs' schedule, offering a date that was 3 weeks earlier or 3 weeks after their last grooming. I feel that their inability to see this and help us reschedule the appointment was disappointing. I understand that we may not have left a review before, but we have always tipped after every single service, and we have been loyal customers who come in 8-9 times a year based on our 45 day/6 week schedule. I hope that you can acknowledge our loyalty and the fact that we have always been appreciative of your services. read more

I love Melissa! She takes the best care of Parker and Penny. Parker is a Westie so finding a good groomer is difficult. I feel very fortunate to have Pupscale close by. read more

Pupscale Pet Salon - Pet Groomers Near Me - Montclair, California

W O W WOW WOW Please let me know if I can hire you (roxylara.com 949.306.3773) for my yorkie pet grooming needs (3 yorkies; 2 are 3 yrs old and 1 is a 3 month old puppy ... same mommy)puppy read more

I have been going to Melissa with my small poodle mix, Luna, for about two years now. I go about every 2-3 months for the regular grooming services. The pricing is competitive with other groomers but the quality is far greater! I have been to other places in Claremont but they have never done as good a job as Melissa. It takes about 3 hours for the full groom. Luna always comes back smiling with a flower and a bandana! I would advise booking in advance because her schedule fills up quickly! read more

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Thank you Melissa for taking care of Remi! It was her first time to the groomers and she came back looking so cute, smelling so nice and well taken cared by you and your staff. I was looking for a safe and loving place for my 5 1/2 month Remi to be comfortable to stay for a few hours without me there. Melissa, reassured me that she will take good care of her and that if Remi was afraid of something during her grooming, she would stop and let me know and she did. Remi, was afraid of the the filing of her nails so Melissa did not force it. I knew I picked the right place when I saw a dog na Carbon quickly walked across the street with his owner straight to the door. Once he saw Melissa, Carbon was so exited and walked right in Love this place and so so happy I found the perfect place for Remi and for her cousin Michi read more

Pupscale Pet Salon - Before her first grooming with Melissa - Pet Groomers Near Me - Montclair, California

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Our puppy had her very first grooming experience here, and we were beyond satisfied with the service! Communication was fluid. We dropped our puppy off since we weren't allowed to come inside due to the covid19 pandemic, and though we were anxious to leave her in the hands of someone we don't know, we could tell upon picking her up that she had a lot of fun! So grateful and will definitely be coming back soon. read more

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This was Zeus and Lu's second visit to Pupscale Pet Salon. I'm very happy with the service I am given from start to finish. My dogs come out happy, stress free, clean, and look beautiful! Thanks to Melissa, Michael and the rest of the Pupscale team. We'll be back! read more

Pupscale Pet Salon - Zeus & Lu - Pet Groomers Near Me - Montclair, California

We are very picky when it comes to our pups and Melissa is the BEST! She really pays attention to details and treats our dogs like her own. The office is great at communicating appointments and answering questions. She is in high demand so it might take a while to get on her schedule at first, but it is well worth the wait. She takes her time with them so they take a bit longer to groom, but she is the best groomer we have ever had. Thank you Melissa for taking care of our Bo & Lo! read more

Thank you, Melissa! Bear looks awesome with his little mohawk and fresh-cut coat (so shiny). And Koda and Bear both smell fantastic after their grooming appointment yesterday. Thrilled that they were good for you on their second visit. Thank you, Claudia! Really appreciate your help and kindness. Thank you Pupscale for taking such great care of my two boys! read more

Let me tell you, this groomer knows how to take care of our boyz and treat them with care and respect. She always has their best interests at heart and does everything to keep their stress level down during the grooming process. We suggest you book all future appointments in advance, we book a year out, it's the only way to ensure our boyz will get in read more

Followed Melissa to three different locations, she's just that good and loves our pups. If I could just get her to move to Texas I'd be thrilled. Thanks Melissa, we will miss you! Love Desi and Scout read more

I've been taking my Coco to Pupscale for about 2 years or so and I have NEVER been disappointed with Melissa's service. Mel is easy to communicate with and she ALWAYS does exactly what I ask for when it comes down to my dogs look. Won't be changing groomer anytime soon. read more

Pupscale Pet Salon - Coco after a visit to pupscale - Pet Groomers Near Me - Montclair, California

Just had my 2lb teacup poodle for her first grooming with Melissa she took her time with me and Chloe we are so grateful and she just looks so cute. Thank you for answering all my questions read more

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Buddy (my dog) absolutely loves the owner and so do I! you can tell she truly loves her job and working with dogs. There is nowhere else I'd take my dog. The staff is kind and professional and Buddy always looks, feels, and smells amazing. Highly recommend! read more

If Michaelangelo and Jane Goodall had a love child who became a dog groomer, it would be Melissa at Pupscale. She is insanely sweet and patient with my dogs, especially with our little mutt who can be quite skittish and fearful sometimes. Our standard poodle is always returned to us looking great with a meticulously sculpted top-knot and ears. I'm amazed at how she can make his top-knot a perfect sphere. Our dogs are always excited to see Melissa, too; they literally cry when we pull up to her shop. We were initially referred to Melissa by another dog at the dog park. We won't go anywhere else. read more

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Excellent service. Grooming salon is nicely decorated, and clean . Smells great too. This was our first time here and I am highly impressed with their services. My dogs were groomed perfectly, loved their attention to details. This will be our new go to place. Friendly staff highly recommend this place. read more

I'm so happy I found pupscale. My Edith May always looks great and feels great when she's all done. I love her bandanas and adorable flowers. Melissa is super friendly and she truly cares and listens to what I have to say. She's books up fast but she's worth the wait! read more

Pupscale Pet Salon - Pet Groomers Near Me - Montclair, California

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Let me start off by saying how amazing Melissa is from start to finish. I reached out to her via yelp for quote it was already 8pm and she responded right away communicated to me her experience with Airedale terrier and expressed the cost right off the back on what it would be for such a breed. She place me on her list if there were going to be any cancellations. All weekend I was hoping she'd call and what do you know Saturday she had 2:30 cancellation. So I took Bear and myself to meet Melissa for the first time. Right off the back Bear loved Melissa instantly and off he went. Melissa text me the whole time Bear was with her letting me know he was doing great and felt like he was in great care. When I picked Bear up he was new handsome boy looked exactly like his breed. Melissa is now apart of our family and will be seeing her forever :) read more

Pupscale Pet Salon - Pet Groomers Near Me - Montclair, California

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I highly recommend this place! The entire staff is so friendly and they are great with my pet. Her haircut is perfect and she always seems so happy when I come to pick her up. I also love the bandanas (she got a Halloween themed one in Oct and a Valentines themed one this month). It's also a nice, quiet location so it's not stressful for your pet at all! Make sure to book your appointments ahead of time, but they are well worth the wait. read more

Melissa is really great. She listens to what you want. She's patient with fussy dogs. And her prices are affordable. But what I appreciate about her the most is just her overall caring personality. She's the epitome of what great customer service is! And my Hamlet looks and smells great as always after he gets groomed here. +Wash prices start at $35 +Wash and groom prices start at $55 She books up really fast so I'd plan ahead, but she's also willing to work with your schedule. read more

Melissa, I can not believe you have the audacity to still lie just to save face on yelp. You NEVER told me I could no longer bring my dogs to your shop. THIS IS A BLATANT LIE! I decided NEVER to return to your shop because of what my dogs went through in your care. I did NOT fabricate a story to slander you or your shop. Why would I do that? I'm not an evil person Melissa. I wrote a review on what happened to my dogs and how they reacted after being groomed by you. I have evidence of the post you deleted of Indy from your facebook page. I checked and this picture is NOT on your shop's instagram account. My question to you is why delete this post when I was inquiring if any new products were used on my dogs? I know why, because it was a NEW product you picked up at the trade show and tested on your client's dog! I wrote the review for both of my dogs because they both reacted the same way after bringing them to you. They were groomed a few days apart from each other and this was right after you attended the trade show and picked up new products. Melissa, if you say I remarked how happy Penny was then why would you have told me I could no longer bring my dogs to your shop? I'll tell you why, because these events NEVER happened. They are lies YOU fabricated. I have no idea what you are talking about when you say you bent over backwards to accommodate me. If anything, I have accommodated you! I remember when you called asking if I could bring Penny in a little later because you were running behind and I said that was okay. I will admit that I did ask you to redo her face area ONE time because it was too long and I specifically told you to make it short during the consultation. But to say that you stayed hours after closing even doing complete re-grooms is ANOTHER BLATANT LIE! This NEVER occurred. Also, what are you talking about when you wrote you gave your time off to answer my many questions? What questions? I honestly laughed when I read this lie. I have no more words but to say that it is very upsetting to see that you continue to lie Melissa. Good luck to you and your shop. P.S. To Indy's owner: To get rid of a yeast infection naturally, try a white vinegar and water rinse during the summer months. One gallon of water mixed with a cup of white vinegar. Do not pour on the head or get it near the eyes. Pour from the collar back, rubbing into the coat and skin especially getting the most yeasty parts which are armpits, feet, groin, around the tail. Towel dry without rinsing. read more

A million thanks ... Definitely will bring back Bear for his next cut. You girls are awesome and love the way you handle the pets. Best choice ever :) read more

Pupscale Pet Salon - Took my sister pup Bear and wow ... Look at the transformation ... Ghetto to fabulous handsome looking pup. Thank you, Melissa. - Pet Groomers Near Me - Montclair, California

I don't usually go onto Yelp and do reviews, but when a company provides great service I have to take the time and write this up. I was referred to All About Paws by a veterinarian in Rancho Cucamonga. I have struggled to find a good groomer for my dog because she is a Chow mix and many groomers have handled her once and then refused to provide service, or have required that I hold her while they shave her down. This place completely surprised me: they are very friendly, well-priced, and they put the animal first. Melissa is my contact here and she was great with Leia, even giving her treats! She took her time to walk her back and get her comfortable with the environment. There was no rush or stress in grooming my girl. I've no scheduled regularly monthly grooming appointments. I highly recommend contacting Melissa and working with her!!! read more

First time taking our new pet to a groomer, first time ever using a groomer. We are all happy. The place was clean yet busy with pets, owners and employees, cool vibe to the place. Melissa was friendly and attentive with our little boy. Good service, good price and right on time. Melissa was kind enough to alert us to a skin condition our vet had neglected to mention and provided Info on how to address it.We will be back!! read more

Pupscale Pet Salon - After his hair cut. He was in rough shape before - Pet Groomers Near Me - Montclair, California

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Excellent groomer!!! I have a wired hair terrier that I take here. He LOVES it! Very excited when he knows where we're going. He always comes home so nice and clean. She's very thorough and even makes notice of things that might be wrong. While she was grooming, she noticed his ears were inflamed. She recommended we take him to the vet and sure enough, both ears were infected. She advised we check into getting him allergy tested as well to figure out what's causing the infections. Now we are putting him on a diet that avoids what he's allergic to, so hopefully he'll be much healthier. Would not have known we could get him tested for allergies, if not for their advise. Better than Petsmart for sure! Definitely the place to bring your fur kiddos! read more

Pupscale Pet Salon - Pet Groomers Near Me - Montclair, California

Brought my yorkie here for a nail trim since she lets me do anything to her EXCEPT for her nails. Melissa got me in and out in 10 minutes and my dog was completely calm and comfortable the entire time amazingly. Very happy with Melissa and her dog magic powers haha read more

Pupscale Pet Salon - Mani/pedi - Pet Groomers Near Me - Montclair, California

This is the first time my baby boy BonBon gets his salon and some shop wont accept him because he is only 3 months old.. until I saw this shop that had a good review and want to give it a try so i called and Melissa answered and entertained us.. she told us what they will do to BonBkn beforehand and because of his age she will introduce everything to and give him a good haircut on his next visit - shes really nice and very accommodating. BonBon was so nervous when we went to the shop but Melissa really had a good sense of touch with dogs that i feel like BonBon felt so at home and safe with her. When we cane back to get him.. BonBon was so excited and he even had a bow which made hin super handsome! We already booked another appointment for BonBon and this will preferably his new grooming salon from now on thank you so much Melissa for being patient and for your warm welcome with BonBon and us! This is BonBon's before and after shots! read more

Pupscale Pet Salon - BonBon's before and after picture - Pet Groomers Near Me - Montclair, California

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Absolutely AWESOME!!!! I cannot thank Melissa and her team enough! From the initial fall on the phone I could feel love and passion Melissa has in her work. She took AMAZING care of our baby boy; 15 mo. Golden Doodle- Bodie this was Bodie's first professional grooming. (mommy did semi so-so with the at home grooming attempts ) Melissa was very reassuring and attentive, ensuring all my concerns and questions were answered. She even goes the extra mile with text message updates and informational grooming and care for my lil Bud. We will most certainly be back. I highly suggest you take your fur babies here!! read more

My Tina has been to other groomers but no one knows how to groom her like Melissa. I love that she is very knowledgeable about Westies and knows how to properly groom her. Tina loves her too, she is always so happy when I pick her up but always leaves with giving kisses to Melissa. I rated 5 stars but there are not enough stars for the wonderful treatment we get. I highly recommend Melissa! read more

Pupscale Pet Salon - Tina loves to come home and play in the yard after she gets groomed. - Pet Groomers Near Me - Montclair, California

Melissa is the absolute BEST! She goes above and beyond to get to know her clients and their owners personally. She works with your pet to keep him/her calm while being groomed. My dog loves going to see her, and so do I! read more

Melissa has been grooming my two dogs, Ollie the corgi and Suki the husky, for several months now and I just love the way they look, smell, and feel when she's done with them. They are so well taken care of, they are happy to be there, and the attention to detail is impeccable. They get bathed, nails trimmed, fur trimmed, ears cleaned, and cute little bandanas at the end of each appointment. You can really tell that Melissa loves dogs. read more

Pupscale Pet Salon - Just look at that clean cut booty! Ollie is a happy dog! Thanks Melissa! - Pet Groomers Near Me - Montclair, California

Melissa is by far the most kind and honest groomer my husband and I have come across. We brought in our Briard and she was very straightforward and extremely helpful on what would need to be done in regards to having him groomed. She even gave us suggestions on what tools to use and what to do to keep his hair maintained. Again... by far the best groomer we have met. We will definitely be taking Ezra to get groomed again as well as our puppy Briard Zoey! Thank you Melissa so so very much!!!! Our big boy has never looked so good! read more

Pupscale Pet Salon - Pet Groomers Near Me - Montclair, California

I took my husky here for her first nail trimming and Melissa was great with her! Melissa was very patient and made sure my dog was comfortable. My dog did very well for her first time and even received treats! Will be definitely coming back here for future nail visits! read more

Thank you Melissa for making our puppy handsome! Melissa was flexible with scheduling, making it ways to get Copper in when it was convenient for me. I was please to have Melissa give me an estimate of how long it would take and a phone call when he was ready - no wondering how long it would take. Melissa's attention to detail was unmatched, and she made recommendations for better grooming based on his breed. I could see Melissa's love for dogs the entire time. I knew Copper was being loved on while he was being groomed. All this great care at a great price! Thanks again Melissa! read more

Pupscale Pet Salon - A before and after of Copper. Thanks Melissa for your attention to detail! - Pet Groomers Near Me - Montclair, California

I don't usually write reviews, but I have to say how much I adored Melissa and my experience with PupScale Grooming! I brought my very excitable 6 month old golden retriever puppy, Arlo, in to be groomed yesterday and he came home looking gorgeous! His coat is shiny, soft to the touch, and he smells great! Melissa works magic! Ultimately however, what really impressed me was how loving and kind Melissa was to Arlo. I felt safe leaving him her, knowing he would be treated nicely. And when I picked him up he didn't want to leave, he loved Melissa so much! I'm so happy I found PupScale and can't wait to bring Arlo back again. Thank you Melissa!! read more

My previous groomer closed down her shop and I was searching for a new groomer. I read all the greats reviews about this place and took a chance. I am so glad that I did, Melissa was great! I wanted my princess (maltipoo) shaved down so we can start fresh with her hair. Melissa took the time to explain what "shaved down" meant to her and made sure I was okay with what she was planning on doing. She was very kind to my little princesses and I loved the way she looked. Definitely coming back read more

I brought my shedding lab to Pupscale and they did such an amazing job! He smells great! His coat came out so soft and shiny! My pup was excited to go in and happy when he left! I'm so happy we have found our groomer. Thank you Melissa! read more

Honestly, I wouldn't take my dog anywhere else... EVER. I have a Jack Russell that I've brought to Pupscale numerous times and the professionalism and care is unmatched. The pricing is really competitive, but honestly I'd pay double for the amount of attention provided for my pup. Plus, the head groomer, Mel, is hot. read more

It's one thing to be a great groomer, but to be gentle and compassionate while having a consistently cheerful personality? That's a bit harder to achieve. Melissa is kind, friendly and just the type of person I want working on my standard poodle! You never have to worry about your beloved pet when they're in Mel's hands and I can say with confidence that she has never given my boy Eli a bad groom! In fact people compliment me all the time on how beautiful he is! I highly recommend this groomer! read more