1. Crossroads Apartments

    1. Crossroads Apartments

    0

    Van Nuys, CA

    Cancel

    Open app

    Search

    Crossroads Apartments

    4.9 (14 reviews)

    Crossroads Apartments Photos

    You might also consider

    Recommended Reviews - Crossroads Apartments

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Nau T.
    331
    12
    1

    5 years ago

    Business owner information

    Photo of Hamlet D.

    Hamlet D.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Hamlet D.

    Hamlet D.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Hamlet D.

    Hamlet D.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Hamlet D.

    Hamlet D.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sam K.
    41
    9
    0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Hamlet D.

    Hamlet D.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    Ask the Community - Crossroads Apartments

    Review Highlights - Crossroads Apartments

    Manager Vanessa was very helpful with my application and understanding with the situation, I moved from San Diego.

    Mentioned in 7 reviews

    Read more highlights

    You might also consider

    IMT 5700

    IMT 5700

    (48 reviews)

    Van Nuys

    Alright, I'm going to give one of the most honest reviews I've ever written…read more I've lived here for the past year, and overall, it has been the best apartment living experience I've had. The apartment has in-unit washer and dryer, central AC, good security, responsive maintenance, and all the amenities I was looking for. If you're searching for a quality apartment, I would absolutely recommend this place. In fact, I would have renewed my lease if I wasn't relocating for work. No apartment complex is perfect, so I'll mention a few areas that could be improved. None of these issues were deal-breakers for me, and they never significantly impacted my quality of life, but they are the reason I'm giving 4 stars instead of 5. First, the back elevator that's primarily used for moving can be extremely slow and occasionally unreliable. When I first moved in, the elevator was having issues and was moving so slowly that my movers ended up charging me for additional time. Throughout the year, it also seemed to go down for maintenance every few months. Second, the AC setup in my bedroom wasn't ideal. I have the bedroom with the attached bathroom, and the air vent was positioned in a way that directed airflow more toward the bathroom than the bedroom itself. Since the main AC unit is located on the opposite side of the apartment, it was difficult to feel strong airflow in my room during hotter months. Maintenance was responsive and provided a vent cover that redirected the airflow, which helped significantly. I also want to give credit where it's due: the maintenance team here is excellent. Anytime I submitted a request, they were quick, professional, and helpful. As for pests, which can be a concern in Los Angeles apartments, I never experienced any roach problems during my entire stay. i didn't have some ants in january however they were able to stop them from coming. My biggest concern was the parking garage. While the property is generally very secure and has security on-site, the garage gate was frequently left open for extended periods while repairs were being completed. I never personally heard of any vehicle break-ins, but having the garage wide open for days at a time was concerning. Package security was another area that could be improved. I had one package delivered to the wrong location and another stolen from the mailroom. That said, whenever I used the Parcel Pending lockers, I never had any issues, and I would highly recommend using that service. Overall, my experience here was excellent. The staff, especially Brenda and Isabella, were phenomenal throughout my entire lease and always went above and beyond when I needed assistance. I even referred a friend to move here, and they've had a great experience as well. The only reason I'm giving this property 4 out of 5 stars instead of 5 is because of the recurring garage gate issues, occasional elevator problems, and package theft concerns. Aside from those issues, living here was genuinely a great experience, and I would absolutely recommend it to anyone looking for an apartment in the area.

    I recently moved to IMT and am really happy I did. I love my apartment. Brenda, Perla, and…read moreIsabella at the leasing office are awesome. They all provided the most friendly and effective customer service and made my move in a breeze. The grounds are very clean and quiet. All of the amenities are in working order. Maintenance usually comes the next day after requesting their services and all those guys are awesome too.

    Crossroads Apartments - apartments - Updated September 2026

    Loading...
    Loading...
    Loading...