The Crew in Crossroads Optometry are Very friendly, knowledgeable and courtesy. I would Definitely Recommend them for any Eye issues. Plenty of parking Russ D read more

This is my 1st time to this optometry and will also be my last time. I came here becos of the 4.5 stars review and honestly dont know how/why did they get such high reviews or am I just jinxed? Dr. Aguero is good though I think she had a problem with getting my prescription correct due to the fact I have one eye with nearsightedness and other with farsightedness. She reinspected my eyes and had to get the prescription from my old optometrist when I had to return my sunglasses becos I could not read road signs until I'm 3 car lengths away. She also wanted me to try progressive lens for reading/computer/night driving but those failed for me. So instead of ordering separate pairs, I just ordered one pair for reading/computer. When I went to pick those up, found that Jasmine sent in the wrong order and got me driving glasses instead. We are now 2 months into this fiasco. No apology. Told me she will put a rush order in which turned out to be 15 days. Just got the reading/computer glasses and they still dont work well ... but I dont want to waste any more of my time. Done with this place .. so utterly disgusted. read more

I highly recommend this office. I always feel genuinely cared for, and I truly appreciate the clear communication and thorough explanations.

I had both the doctors and they are the best at what they do. They are both patient and very helpful. The front staff is so lively and nice. I love when they give recommendations. read more

As a medical professional myself I appreciate the time and detailed oriented exam Dr Scolinos provides his patients. He sees my entire family and you can tell, he genuinely cares and his entire team does as well. My family and I highly recommend Dr Scolinos and his office. read more

This was my first time having an eye exam. Now that I'm in my 40s I've noticed I have trouble reading certain things and Struggling with being on my computer for hours at a time. Dr Scolinos did an amazing job explaining to me what was going on with my eyes and how things change with age. And the girls up front were super helpful when it came to finding the right glasses for me. I highly recommend this practice! read more

Front staff is really nice & so is Doctor! Major plus. Shoutout to Betty for helping me find the perfect frames! The sweetest and will tell you what looks good & what doesn't! Lol. Overall 10/10 office! read more

As someone who has to pay to see clearly, it's not hard to see how amazing this practice is! Jazmyne and Betty at the desk were so helpful during my visit. Jazmyne was extremely knowledgeable and answered every question i had regarding my prescription, frames, contacts, and even those pesky insurance related questions! The retinal eye scan service she offered was pretty cool. Betty was also able to answer any questions I had, and offered her opinions on what frames looked best on me (thank you Betty!). The doctor I seen, Dr. Aguaero, was super sweet as well. When I came in the ask a question, Jazmyne noticed an emblem missing from my Versace glasses and was quick to follow up with my warranty and get me new frames. Overall, 10/10 would recommend. I will continue to use Crossroads Optometry as my choice optometrist. read more

I had been seeing Dr. Ng from the time he was at Incredible Eye Care at a different location 10 years ago. I loved him so much that I followed him all the way to this location. Apparently he started doing something else at Crossroads Optometry and I was reassigned to Dr. Scolinos. I saw him for a few years and he has been exceptional also. I made my annual eye examination from the beginning of the year and was supposed to see Carolina Aguero. I scheduled the appointment to see her; However, my appointment time had to rescheduled several times to fit in her schedule. My new appointment was 12:00 on Saturday and I left in enough time to make my appointment. However, due to traffic, beyond my control, I knew I was going to be late, so I called the office to let them know. While I was holding to get the approval from the doctor, I arrived in front of the office at 12:15. The staff returned to the phone and told me that the doctor refused to see me and that I had to reschedule. I drove 20 miles to this appointment, but the doctor refused to extend any sort of grace period. Except for this appointment, I have always arrived on time and I patiently wait when they are unable to see me at my appointed time due to them running behind, etc. It would have been nice if they could extend a little professional courtesy. read more

Best office ever! The staff is friendly and super patient. There's never a long wait with appointments. They are very professional and super helpful. Dr. Aguero is the best! And her friendly staff is great. Jazmyne is helpful and very knowledgeable about different plans. Betty and Reyna lis awesome too. They are very family oriented and always knows you by name. I have referred so many of my friends and family here! read more

They had great customers service from the front desk to the optometrist. Mrs. Betty helped me choose out my glasses and I really appreciated her help. Thank you all at crossroads! read more

They asked for $175 just for eye sight testing. Not sure every place around here asks for this much i guess they have something special. I found one in gardena for $20 just to get my eye tested and another one for $50. read more

Just had to drop by and write a review for the wonderful service my father and I had at Crossroads. The staff is sooooo welcoming (shoutout to Betty, Jasmine, and Sara!), and they were so patient. If you want a great experience going to an optometrist, this is your place! read more

My family (and extended family and a couple friends we've referred) has been coming to Dr. Aguero for 20+ years and are very happy with her patience and professionalism. She's very thorough and never makes us feel rushed. She truly cares about her patients and wants the best for each. The staff are always kind as well. read more

Not sure what the great reviews are about. I had my exam on June 16th and was given trials for daily lenses even though I said I never wore them and didn't want them. They said if I try it and don't like it, I can call back for monthlies. So I call back a week later to say I want the monthlies. I get a trial pair. I call back again and say I want the monthlies, they say I'll need to pay for them through a text message. I never get the text. I call back again saying that I'd rather go through insurance (I was initially going to use my insurance for eye glasses). They say fine and that they will put in an order and that I would have them in one week. It's now been 3 weeks. No lenses (they just found out one is on backorder). And they also sent the wrong info to my insurance so my claim was denied. I spent 30 minutes on the phone with insurance just for them to tell me it was Crossroad Optometry's error. I call the optometrist back and the front desk girl who is incredibly incompetent (and supposedly also "the manager") has now put me on hold for 10 minutes just to see if they have an additional trial pair to hold me over until my contacts come in. NEVER AGAIN. read more

The Optometrist always explains what is happening with my eyes after her exam, and tells me about the key points about my retina, macula and optic nerve health. The staff are always helpful, and really appreciate Betty picking the right frames for my face! read more

Betty and jasmine were great! Excellent customer service and very friendly. Thank you again!

i was a new patient for CrossRoad optometry there office was so professional and helpful didnt wait to long in the lobby , they helped me choose out my pair of glasses the quickest app I've been too excited to get my new pair of shades thank you :) read more

Not recommended. Ordered glasses and tried to modify the order to include coating later that day. I had to go in to make the change the following week. The person at the desk called to let me know there was a delay (5 days) with the order. A MONTH later I called to check on the order and after 2 emails and a call, she said the order still was not processed. I am disappointed that they were not proactive in placing my order or contacting me that the glasses were still not being processed. They weren't apologetic and said I needed to come in to process the refund. Huge waste of time read more

My son and I stepped into the office because we wanted to quickly browse their selection of frames. Just as we walked in, we were immediately asked if we had an appointment by the two staff behind the counter. I explained we were passing by and noticed they took our insurance and what our intentions were. They immediately responded that they were going to lunch soon. We felt unwelcome and unwanted. By their excellent Yelp ratings and comments, I'm suspecting business must be so good they don't need any new patients. I hope the doctor feels the same way. read more

Had to go in and get some new glasses and I am very happy I came here. Betty is extremely kind and helpful.

I appreciate Dr Carolina Arguero as she is kind and patient. I don't feel rushed and know that she hears me and my concerns. Her staff including Betty and Karen are fantastic and helped me select glasses and contacts. I didn't feel rushed and felt that they cared. read more

Highly recommend, the entire staff is friendly. My husband's family has been coming to see Dr. Agüero for many many years now, and i understand why. Thank you Betty, for helping me choose my first pair of glasses. She was very helpful narrowing down my options for a perfect fit! read more

I dislike this place very much. Unprofessional and I feel scammed. I felt I overplayed for my glasses. I feel they took advantage me because they knew first time at an eye doctor. They did not want it give me refund. Even after I was told a certain day I would get glasses. I was misled by this place e. And the lady who seems of have been there a while, an assistant or whatever her role was hung up on me. I left an email and they never responded. I would never go to this place again and hope everyone can save their money by going somewhere else. Scam is. Wht I feel this place is. read more

I've been a patient of Dr. Aguero since I was 14 years old. It's now been 17 years of seeing her. I've followed her from Inglewood to Crossroads Optometry. I've been coming here for the last 3 years. I have never had issues with the staff. They're all so friendly and welcoming. Today I received great service from everyone but choosing a new frame today was very different. Betty made a fun experience out of it! She listened to what I liked. She was straight up to tell me if a frame was not my kind of fit or if the color would wash me out. Betty is a delight! We chose a very fun and cute frame. She eased the anxiety of having to stare at the walls of selections and focused on all that would look good. Thanks for you help Betty! read more

Highly reccomend Crossroads Optometry! Been going for the last 3 years for my personal glasses and safety glasses for work. Always very professional and feel like I always get personal and individual care where as other places seem to try to help everyone all at once. Got a lot of help with Betty on dialing in the perfect new pair for me. Always a pleasure getting help with these guys! read more

Just walked in for an adjustment. Jazmine took me right in Betty fixed my frames at no charge. She spend a while on them ! Crossroads is now my new place And no charge My new place for my eyes !!! Great selection of frames read more

This is my first time going to Crossroads Optometry. Dr Aguero was very kind and informative. Betty was great and super helpful. I've never had anyone assist me in selecting frames. I feel like every pair she pulled out fit me well. This process was always something I had to do on my own which was very frustrating. Betty made the process easy for me and I left a happy customer. read more

I've been seeing Dr Scolinos for 10 years now. He is the best optometrist I have ever seen. His office staff are very friendly and kind. I really love this place and highly recommend!!! read more

The Crossroads Optometry staff was very polite and friendly. Betty was such a help in finding my new frames. She helped me look at multiple styles and narrow it down to my perfect pair! I am a very indecisive person so this process alone would've overwhelmed me. read more

Just went in on a busy Saturday. Betty was super helpful. Giving us honest opinions about frames that fit our faces and complement our features the best. She was very clear on explaining the pricing and different features of the glasses we could have. She went above and beyond to give a more personalized experience. All of the office is very professional, I would highly recommend going. read more

Truly awful optometrist. They prescribed me something higher than I'm used to even though I commented about it several times. I've now experienced nausea and dizziness for over a week. Their advice is to just keep wearing them. The receptionist also has a terrible attitude. I would not recommend. read more

Great costumer service from staff. Super friendly and straightforward. Shoutout to Betty for helping me pick out the frames that best fit my face and match my style! read more

Just left the optometry, all they lady plus the doctors where all helpful. I didn't have an appointment but they still managed to squeeze me in . Betty was a great help finding glasses that look great on me & she's very friendly read more

Both my husband and I were seen here for quick appointments. Both optometrists were very knowledgeable and efficient, and provided printed prescriptions for both glasses and contacts. Great service, easy to get an appointment and glasses/contacts were ordered and ready to pick up in a timely manner. Only drawback is that I wanted to stick to my preferred brand of contacts but these seem to be working out okay for the time being. Front desk staff are also very friendly and on the ball. read more

Do not go here! I was previously going to Incredible Eye Care Optometry in Torrance, but they were bought out by Crossroads Optometry and now they won't abide by the warranty that I paid for on both of my glasses. I was told very clearly by Incredible Eye Care that they would ship me my replacement lenses to Raleigh NC when I asked them about the warranty and receiving replacements after my move. I wouldn't trust them with my money or eyes at this point. Reply back to this when your business is ready to take care of my lenses and abide by the warranty that I paid for. If you have any questions about my review, ask Dr. Ng about it since I contacted him directly at his personal cell number, he didn't even have the decency to call me back with the answer. read more

I've had several exams here with Dr. Scolinas , they do a great job helping you find frames, fixing your glasses, tightening up frames in between visits. They have very convenient hours including Saturdays. when I've had emergencies, I've also visited his other office in Inglewood/Lawndale area and been very pleased with the care I've received there. Office staff is friendly and its easy to make appointments. Strangly enough I met this eye Doctor through Ebay about 10 years ago. He has an ebay store where he sells discontinued and past season frames. read more

Dr. Aguero and the optician are very patient and totally recommend this optometry clinic. The optician is nice guy who helped me pick my glasses that are best for me. Sometimes you need help choosing your type but you need feedback and he was a good resource. Rarely my eyes get worsen so this were will be like my third time I get glasses and I am 22. Totally this place is recommendable haha read more

I literally love this Optometry!!! Dr. Mae Lae Louie is absolutely amazing. She was nice and sweet and did an amazing job. She's great at having great conversations and answers any questions needed. Betty also did an incredible job as well helping me find new glasses. She had me laughing the whole time and was very helpful. If your looking for a great optometry, crossroads is the way to go ;). read more

This was our first time visit to the Crossroads Optometry and was very impressed. Primarily because the staff is very friendly and supportive!! They were flexible in allowing us to come in and purchase frames with an instant appointment. Also, in the store the entire staff was caring and friendly to our family and helped us to pick the correct frame. We are definitely going here again for our follow-up visits. read more