I needed an oil change and my fluids checked immediately as my car was acting odd and Harris Boyz…read moreauto was able to get me in right away. They did an amazing job checking my car for issues, and the service was pretty fast. Everyone there was extremely nice, I recommend going there for your car's repairs!

Heres the deal. I originally left a good review but oh that was a mistake…read more You see, we bought a Mini from them and within the day of getting it home it was blowing blue smoke out the exhaust after it stopped at every stop sign and took off. Thinking it was a oil change issue as they claimed "oh it was in great shape we even replaced parts and put new tires on it before the sale" we put it off for two days. It never stopped blowing smoke and we had check engine lights including the oil symbol blaring on the dash. It used a quart of oil on before the second day was over. That continued and now its in the shop. With a bad oil pump and other issues to the tune of $7,000 dollars. And we have not even had the title transfered yet. They fed us a bunch of bull and we took the bait. Yeh they sold it as is...but come on people is there no pride in this country anymore. BUYER BEWARE OF THESE PEOPLE

*****I have purchased 4 cars from Star Motors over 17 years, and very happy with each-3 Volvos and…read morea BMW I've driven for 10 years! *****Gary chooses pre-owned cars better than anyone I've known in 50 years! *****He has kindly answered difficult 'layperson' questions on the phone, sharing my concern about being on the road 1000's of miles from home and hearing a new noise or feeling a new vibration! *****The peace of mind I have enjoyed, from knowing the vehicles I buy from Star Motors are QUALITY, has been worth 100 times what I've paid! *****Gary is FAIR, TRUTHFUL, and HONEST! How many car sales people can you say that about? He's been my hero multiple times! Sandra J McLaughlin, Attorney, rtd. Solon

From the owner: Our mission has been to provide top quality, honest service to our customers. We distinguish…read moreourselves from the big dealerships by offering quality vehicles at great prices, and a more personal feel for service.

Really good mechanics may seem like geniuses to us mere mortals, but Raffy most definitely is an…read moreabsolute genius. That's reason enough to bring him your most troubling automotive puzzles. But if that's no enough for you, I can personally attest to this man truly being a genuinely caring individual who actually wants to help his customers. Raffy will solve your vehicle problems in a way that will make you feel very glad you met him, and really smart you chose his shop out of the dozen or so good ones in Iowa City. He's completely honest and open about your issues and what it will take to fix them, and the price he will charge you is verifiably fair. He works fast, his repairs are accurate, and if you're a DIY'er who normally does your own work, he will take the time to educate you and show you what you missed, and how to do it better the next time. And on top of all that, Raffy is seriously a nice man who will treat you with kindness and respect, while doing his very best to get you back on the road. I would highly recommend you make his shop your first and only choice for any and all automotive repairs, whether you live in Iowa City Iowa, Fort Worth Texas, or anywhere else in between. Thank you So Much Raffy!

Police intervention was required…read more I had an extremely upsetting experience at #1 Auto Repair while traveling from out of town with my 9-year-old son. I got a flat tire and went to the nearest repair shop, as I have run-flat tires. After agreeing to a price for four tires, I left the shop and spoke with family, who thought the price seemed very high. I later contacted two other area businesses, and they quoted $800 less for the same tires and a fully completed job. When I asked the owner, Raffy, if I had been accidentally charged for the wrong tires, he shouted, used profanity in front of my child, called me "you people," and threatened that he knew where I lived. My son was traumatized -- he had never seen anyone speak to me like that. He also refused to release my car unless I paid in cash, despite advertising credit cards, Venmo, and other payment options, so I had to call the police. I was initially refunded the full amount by my credit card company after questioning the fees. However, I ended up paying the shop directly because of a small claims dispute. In court, it was confirmed that the hazardous materials and shop supply fees he charged were not actually used or standard practice, and he had to refund those fees to me. Many other reviews report similar behavior overcharging, shouting, and blaming the customer.

Very disappointing experience with the service department, particularly my interaction with Rob…read moreBower. I came in with a legitimate concern regarding my vehicle and instead of receiving a professional inspection, I was met with dismissive attitudes, unnecessary comments, and a surprising lack of professionalism. Rather than properly diagnosing the issue or involving experienced technicians, the concern was minimized with unprofessional remarks and weak explanations that showed little technical understanding of the actual problem. It honestly felt like there was more effort spent avoiding responsibility than trying to identify the cause or provide a real solution. What made the experience worse was the complete lack of seriousness regarding possible safety and water intrusion concerns. Customers bring vehicles to a dealership expecting trained professionals, accurate diagnostics, and respectful communication -- not sarcastic comments and assumptions without inspection. I hope management seriously reviews the professionalism and technical standards within the service department.

Worked with Ben Howard, the new salesman, and he was awesome! Super nice, transparent, and…read moregenuinely dedicated. Even though he's only 19 and just getting started in car sales (about 6 weeks in). He just transferred to Iowa City from Billion Auto in Clinton and is still getting the hang of things, but already gives great service and isn't the type to "push" or screw you over. He also makes hilarious car videos on Facebook (@thatcarguyben). You can tell he really cares about helping people and is just trying to have fun! If you're looking to buy, definitely ask for Ben or call him at 563-244-1241. Highly recommend!

Took my VW to Carousel for service when a warning lamp came on, and they did an outstanding job…read more The shuttle ride home was a nice touch, the coffee was great, and the waiting area was comfortable. My service rep was excellent -- attentive and easy to work with. Highly recommend Carousel for VW service.

Typical dealership. What can you expect. I'm sure no better or worse that Billion or the others…read more But tried to charge me $100-200 for a diagnostic even though Audi sent me a letter saying I was eligible for a sensor recall. Take your car to Maxwell auto on dolphin. Same audi techs . Half the cost. Also $100 ish oil changes. Opposed to $180.

I highly do not recommend their service department. My Apple CarPlay and my 2021 Jeep renegade…read morestopped working. I tried a couple of different cables that I had on hand and none of them worked. So I took it into the dealership and asked them to look into it. They came back with a recommendation to replace the entire radio for about $2500. I've always suspected these guys to be a little fishy with their service department, their quotes come in unusually high and always recommend extra work that isn't necessary. I purchased a $15 USB cable that was rated for charging as well as data transmission and what do you know, it started working! I would imagine a dealership has high-quality USB cables when testing their automobiles and this would be a standard part of the diagnostic procedure. Pretty shady and unethical treatment of customers

If I could give 0 stars I would , my experience at Deery Iowa City Jeep Chrysler has been the most…read morefrustrating car buying ordeal of my life , I am writing this as a WARNING to anyone even thinking about walking onto their lot My son purchased his 2023 Jeep Compass from them , this was his first dealership experience and boy they knew it and totally ran with it ! Within 24 hrs of driving it home we discovered the light assembly was broken. Pretty straight forward , Right ? Take it back, get it fixed and move on. Instead of them owning up to it ,the dealership flat out said it's not their problem . They gaslit us , blamed us for the damage that was clearly there when my son bought the car and treated us like we were the problem . The whole thing has been a nightmare of runarounds , excuses ,and delays .It has now been 3 WEEKS and still trying to get this resolved 3 WEEKS of my time , my patience and energy drained because they refuse to take responsibility for selling us a vehicle that wasn't in the condition they had promised. Save yourself the headache. Save your money. Save your time .Go literally anywhere else .A dealership that won't stand behind the cars it sells - and then has the audacity to blame the customer -does not deserve your business ! Will update if this ever gets resolved , but I am not holding my breath .

During negotiations they blocked my car in with two vans that had no business being parked behind…read moremy car. The little boys gave it away as they were clearly looking to see if I noticed. I did! My front and rear dash camera has it recorded as well. I'll be reporting this to district attorney as well as going after their business license. Funny how it happen after Josh went in to get his card. Shady shady. Typical stealership. I talked with locals and they all said stay away from this place. Now I know why!! Lucky for them I didn't get to show them the torque power of a diesel engine as I could have pushed their junk out of the way.

Took my 2019 vehicle in to determine cause of a sweet smell through my vent (this facility did a…read morecoolant system service on my vehicle in February) and get a routine oil change oil change. First, they wanted $160 just to diagnose the smell, which is outrageous. During the routine oil change, the tech marked the engine and cabin air filters as caution items and recommended I change them despite the fact they were brand new OEM parts that I changed a couple of days prior. When I asked for the service manager and tech to pull the filters and explain this, the tech said the rec was based on the look and lack of info in their system about prior changes. The service manager said they'd "only recommended change not that I had to do it." I told her I will never agsin visit this dealer for service or new vehicles. I can't trust them and don't think you should either.

Before I decided to go to Deery Brothers Ford Dealership, my journey to find a decent price and…read morequality service lead to a dead end disappointment. You'd think an oil change these days wouldn't take that much shopping around, but from the deceiptful advertising starting at $20 to $60, then when I'd talk to a real person, which ended up me being taken hostage by the script of BS they'd read to you, and right before you fall asleep I wake up with a three digit quote. I had had it after Firestone had done that to me and it was 3 in the afternoon. I started my day doing only to find a place I could afford and trusted. My late mom's voice in my head, the whole time, repeating, take it to the dealership. So I did, thinking that they would be the most expensive of all. I WAS WRONG. I walked in, thinking the worst. In walks Blake. I told him all that I'd went through, and HE LISTENED. He took less than 5 minutes to quote me around $70 and asked me if I could come back at 3 that day. I'm sixty one, but I felt like 16 and wanted to jump, but didn't. LOL I would have broke a hip or something. Anywayz, I finally got my oil change, and all the extra stuff that they do and the invoice at the bottom was $69.75! It took less than an hour and a half and I was out the door. I will be back and if you think that just because it's the dealership, they hike the prices like I did, think again. This family owned franchise is Iowa nice.

I'm not sure anyone's favorite spot to frequent is a car dealership? (If so, DM me. I want to know…read moreyour reasons or how I can make it more enjoyable for myself.) It's stressful buying a car and even more so to have to get one repaired but Deery Brothers Ford Lincoln came through for me. I have a Ford Explorer that one day decided it'd continuously tell me my front passenger door was ajar-- even when it was in fact tightly closed. It was sure it was open and let me know that by constantly flashing an annoying icon on my dash. The interior lights seemed to never turn off and it was unable to lock from the inside. Ugh. Making the appointment was easy. I dropped it off and they determined what was needed. I was informed of the cost and the time frame; the part was to be delivered a week later. We waited for a call to let us know when the part was there but after almost two weeks without a call--made it ourself to inquire. It indeed had arrived. The car was ready that day! Easy peasy. (And quite expensive. We were quoted two different prices during this experience. Initially over the phone what we now know to be the price of the part itself. And then again over the phone, after checking out my vehicle, the part with labor with tax. Eek.) The staff was pleasant and location was super convenient. Overall- I'd come here again and most likely will!

My wife and I came in to Toyota of Iowa City after my car had broken down unexpectedly and was…read moreunlikely to become road-worthy again. Before looking at Toyota, we had tried another dealership in the area, but were unimpressed with what we were shown in our price range for the type of car we wanted. We found a car we wanted to see online, and made an appointment to take a look at it soon after. We met with Troy, discussed some of the details of the car, then got to test drive it shortly thereafter. Working with Troy was easy, and honestly kind of fun. Troy was personable and professional, and I felt like I was talking with someone who wasn't just trying to sell me something. I didn't feel like I was being gouged on the price, and I think we both came to an agreement that both sides were happy about. I've never had a pleasant experience in a dealership before; every other time I've felt pushed or guilted into making a purchase. My wife and I both agreed it was the most positive experience we had had at a dealership. We knew what we wanted, and we knew what we were willing to pay for it, and we were comfortable with where we ended up.

My experience with Toyota IC ranks at the bottom from the time I purchased my car in 2017…read more Recently, I had to visit TIC for a new key for my vehicle. Unable to use another service like ACE because the key had the block element installed. The service person treated me with disrespect and the fee exceeded the quote given prior to the service by $100 dollars. I game him my cell phone number and went to the wait area. However, when the key was ready 45 minutes later, he called my wife's phone at home, and she had to call me to tell me the car was ready. PK

Pat has always been honest and taken great care of our cars. His prices are better than the car…read moredealers and he doesn't try to up sell you.

These are the local guys I trust. Period…read more Straight shooters, quality work, fair pricing. had several jobs done there on different cars.