I am completely confident that I reviewed the correct business. My original review is accurate,…read morehonest, and still reflects my experience. I have not received any messages from your business through Yelp. If you do not recall this interaction, that is concerning. Original review: This salon butchered my hair for $60-80 and then banned me from ever receiving my promised "fix". In the salon chair I began coming down with a flu, and it was really horrible and hit me hard and fast. I couldn't really tell how bad my hair really was until 2 or 3 days later when I felt human again. I called the salon after looking at my hair from all angles clearly for the first time, trying not to cry because I was so upset at what I was seeing. I had originally asked for an A-line cut. This is what I received. The owner asked me to email a photo showing my haircut, so l did. She then told me she DIDN'T SEE ANYTHING WRONG WITH MY HAIR..... I can laugh about it now but l sure was devastated when it happened. So after being dismissed I decided to open up a case with the BBB to try and rectify the problem since the owner wouldn't help me and was quite rude to me for no real reason I could see, considering this was not my fault. She tried blaming me since I was sick and didn't call them immediately. The salon owner told the BBB they would give me a free haircut to fix the problem. Ok, I accept that from another stylist, sure. I'm not looking to rip them off, I just want normal looking hair like I paid for. When I tried calling the salon to make an appointment for a fix a while later (brave, looking back) the person on the phone said I wasn't allowed there and nobody there would cut my hair! I didn't curse at these people, yell at them, or do anything disrespectful just to be clear. This was some time ago but I still want people to know how this business operates and I've never forgotten how horribly they treated me for no reason.

I've never had so many complements on my haircut. Meghan does a great job. She added a gloss to my…read morehair and it shines nicely

I've been a loyal client at Appel Nouveau for over a decade, and it's been a joy to watch this…read moreplace thrive. There is something so special about seeing stylists start as interns and blossom into incredible pros with their own chairs--it tells you everything you need to know about the talent and heart here. I can just sit down and enjoy my glass of wine while Ally works her magic with color and balayage. I wouldn't trust my curls just to anybody. I always feel so beautiful when I walk out of the salon every time. I wouldn't go anywhere else!

Janette is pure magic, ya'll!!!! My stylist for the last 15…read moreyears recently moved to Europe - and I was terrified at the thought of re-establishing a hairstylist. I cannot believe how lucky I got finding Janette. She gave me THE most perfect layered cut (and my hair is quite difficult to layer). I have been getting compliments on my hair all weekend, and that hadn't happened in years. She's a great listener and was able to perfectly interpret what I wanted & needed for my lifestyle. VASTLY skilled, friendly, upbeat, and so gentle.

Fatemeh is outstanding. She changed my long messy hair into a beautiful short style. She took time…read moreto determine what color would be best for my hair. A gorgeous light auburn. She knows what she is doing. Very talented. I recommend going to her if you need a new look or to improve what you have. She has a lovely salon that is welcoming.

I'm 69 years old. In all my years, Fatemeh is the only stylist I have ever had that knows exactly…read morehow my hair cut would look best. She always gives me a great cut and is consistent. Thank you!

I want to take a moment to share my extensions install experience at Thairapy PDX (Vancouver)…read morebecause it has genuinely been transformative for me, both physically and emotionally. First, Lyndsay, the owner, is truly something special. I came to her in real pain from poorly sized/placed bonds done elsewhere, feeling discouraged and honestly afraid to trust anyone with my hair again. Lyndsay stepped in with so much compassion, care, and expertise. She listened, validated my concerns, and fixed the issue with an incredible level of skill. The end result was the most comfortable and stunning set of Great Lengths extensions I've ever had. I have very challenging hair: texture issues, thin density at the ends, and persistent frizz. Lyndsay handled it with confidence and precision. She is a true expert, but what sets her apart even more is her heart. She's a woman's woman in the best way: deeply compassionate, invested in her clients, and clearly someone who treats her stylists with respect and care. Because of that trust, she thoughtfully transitioned me to Makayla, and I couldn't be more grateful. Makayla is an absolute gem. She has taken the time to really learn my hair, understand its challenges, and ensure that every appointment leaves me comfortable, pain-free, and happy. I come in for continuous blowouts (at least bi-weekly) and regular move-ups, and the consistency and professionalism I experience every single time speaks volumes. Makayla has an incredible way of making me feel seen and pretty. I don't fit the conventional beauty mold by any means, but I leave her chair feeling confident, cared for, and genuinely uplifted. That kind of experience doesn't happen by accident--it's clearly the result of strong mentorship, encouragement, and a healthy salon culture fostered by Lyndsay. I also want to gently address some of the mixed reviews I've seen online. As someone who frequents the salon regularly, I find many of those statements confusing and contradictory to everything I've personally witnessed. This is a dynamic, professional team that tackles challenges head-on and fixes issues when they arise. There is accountability here, and most importantly, a clear commitment to clients. Though I am in no means discrediting what someone else has experienced or felt, my experience has been nothing less than exemplary. If you're someone who has difficult hair, doesn't "fit the mold," or has been burned before and is scared to try again, I cannot encourage you enough to book a consultation. This salon is a place of support, trust, and real expertise. I love being here, I love these women, and I'm so grateful to have found a team that truly cares.

Abby is very professional and fun! She listened well and with high level technical skill was able…read moreto get some gray blended out. Thanks Abby!

I had a really great experience with Shandi. First, the communication was great to coordinate an…read moreappointment. The salon is super cute, in this little converted house, with multiple services. Shandi was super helpful discussing my hair goals and the pros and cons of coloring. I never felt pressured to make a choice on a service, and felt like she was really listening to my lifestyle and energy for hair care while also assessing what would look best for me. I left feeling beautiful and confident which is he best way to leave a salon. Shandi was also really friendly. I'm new to town and she talked a lot about her experiences, places she likes to go, and how she spends time with friends. I felt really welcomed and excited about my new home. 5 starts all the way, I can't wait to go back for my next service!

Always leave Shadi's chair looking amazing! Her station is a calm oasis for a quiet calm vibe. I…read moreoften bring a book to keep me occupied while my hair color is in.

Jini's the best! Went in for a haircut and perm, and not only did she do an amazing job with curl…read moresize and cutting/styling my hair, but she was also quick and super nice and genuine. Great conversation and great vibes, felt like I was getting my hair done by a relative or a close family friend. If you need someone who can do Asian haircuts and perms, Jini will take great care of you!

Great haircut! Jinj is super sweet, she really took her time!…read more Asian textured hair will get great cuts here. Trust the process. The price was very reasonable and it's a small little shop so it's not overwhelming and loud. Just you and your hair and Jini! Will be coming back as needed for my cuts!

Oksana is literally AMAZING. I went from blonde to a bronde-ish shade and I am SO obsessed with my…read morehair She absolutely nailed the tone -- it's dimensional, soft, and somehow even better than what I pictured. She really listened to what I wanted, explained everything, and made the whole appointment feel so comfortable and easy. My hair feels healthy, shiny, and the color is blended perfectly. If you're thinking about making a change, go to Oksana. She gets it. I'm in loveeeee.

Haircut and Style by the beautiful Sierra Ray! My daughter loves coming to Sierra for all her hair…read moreneeds. She's very knowledgeable & efficient. And always has the best advice for my daughter. We love coming back to Sierra!

I got exactly what I asked for. Excellent customer service and nothing lacking. The…read morepractitioners are very skilled and I've not experienced the same service anywhere else when it comes to hair services.

This salon was so cute walking in. They have a bunch of hair things to look at and drinks readily…read moreavailable. It makes me wish that I needed my hair taken care of everyday haha. I saw Kira and she was WONDERFUL. She pegged my hair perfectly which is not easy to do. Gave my a really great cut that made my hair healthy and gorgeous again and had some great conversation while we were at it. She then styled my hair that showed me I could actually like having a beach wave in it when I've never liked that before. Highly recommend them and her specifically for your hair needs.