I cannot recommend this place enough. The entire staff and experience from entering,exam, and…read morecompletion of appointment they are professional, friendly and just make you feel comfortable. They also do not rush you and listen to any concerns you have. If you are looking for a place for your eye care needs look no further!

This is definitely a hidden gem!! The doctor and his staff were just wonderful. My diabetic father…read moreneeded a check up and boy did he get one! Everything was thoroughly explained, from what they were going to do, the process of the exam and even what they found after said exam was done. I HIGHLY recommend Family Eye Care for all your vision needs. Did I mention they are open late until 7pm on Monday and Thursday?! Again definitely worth giving this wonderful and talented staff a chance!!

Unfortunately, we never got the chance to schedule an appointment because of the poor customer…read moreservice we experienced from the store manager, Josh. I called with a simple question regarding whether their office requires contact lens trials for patients who have previously worn contacts, and each response I received felt increasingly dismissive and condescending rather than helpful. In the end, I never got a straight answer & the interaction left such a negative impression that I ultimately decided to cancel my appointment altogether. Professionalism and basic courtesy matter, especially in healthcare-related settings, and this experience fell far below expectations.

I've been using Target Optical for two years now, and although I've only had two annual eye exams…read morehere, both experiences have been outstanding. Every time I've come in, I've been greeted warmly, helped quickly, and treated with genuine kindness. Cameron (sorry if I'm misspelling your name!) at the front desk (the one with the moon and sun necklace and curly brown hair) was so funny and welcoming! Josh, the store manager, was especially wonderful. I had called about a week before my appointment because, unfortunately, it somehow wasn't on the schedule. Glitches happen! I rescheduled, and when I came in for my appointment, he remembered me by name from that phone call. Dr. Wilson was also incredibly kind and personable. Our conversation never felt forced, and it was obvious how passionate she is about her career. Every interaction I had with the staff felt genuine, and as someone with severe social anxiety, I felt completely comfortable talking with all of them. If you're looking for eye care in a welcoming environment with genuinely wonderful people, I highly recommend Target Optical at Hampton Village. Five stars, Ten out of ten, 100% on Rotten Tomatoes!

My grandmother comes to this place for her eye care. Most of the staff here is friendly and they…read moredon't typically have you waiting for long periods of time. Her appointment was at 9am and we arrive around 8:30ish and she was seen right away after waiting briefly for 5 minutes. I have been here previously just to get an eye exam but I would only recommend this place if you are someone who suffers from eye problems and need some sort of corrective surgery to help with your vision. It is more so for older people who have had issues with their eyes due to aging. I personally will stick to other places just got to get a normal eye exam but recommend this for anyone who needs expert care and/or surgery. Dr. Galanis is a good doctor and has been in business for quite sometime. As always until next time...

Dr. Galanis mismanaged my elderly mother's eye care. He removed her cataracts ($$$) but failed to…read moreaddress her normal-tension glaucoma which has resulted in optic nerve damage in both eyes. A family member (who is an ophthalmologist) intervened when my mother was still complaining about not being able to see.

I walked in on a random Wednesday evening needing the nose piece on my glasses fixed, and America's…read moreBest did it so quick and at no charge. I didn't even get the glasses from America's Best, but after looking at their prices and selection, I'm going there for my next pair! The staff were so kind and welcoming. Shout out to John for fixing my glasses!

Rodney was so kind and helpful! I was not a customer of this establishment but absolutely will be…read morenow! I have a pair of beautiful Versace sunglasses and accidentally sat on them and they were all messed up. I stopped in and he immediately fixed them for me, free of charge even though I did not buy them here! The staff is so kind and really helpful, I will absolutely be back when I need new glasses!

Worst experience I've ever encountered with Optical medical procedures. It's taken 3 prescriptions…read moreto finally get it right. I use my eyes professionally everyday as a commercial photographer/videographer. My father & great grandfather were both optometrists & sadly this staff & doctor fail extremely on delivering excellent or professional service. Save $ & time & frustration. Seek out a qualified professional. Run! Find an independent doctor. This is a scam along with LensCrafters.

Hands down worst customer/client service I've experienced recently…read more I'm running late to my appointment at 2p. Called at 2.07p, to let them know I'm running late, b/c i desperately need a script so I can order lenses. Woman who answers kindly says 'oh i see you here, yes that's fine come on in' I come in at 2.14p after racing down Brentwood. Guy who booked my appt says 'i'm sorry, but we have a 10 min grace period' Me: "She literally just told me to come in?!?" Front desk guy: "She's new, I'm sorry. That's our policy" So who trained her? You? So effectively you are responsible. This is a dumpster fire of a business. Horrible customer service. A dying industry and with a bit of research (I'll post a follow-up this week), one can see just how much $ is being extracted from 'patients' when the assistant is on auto-pilot b/c the tech does all of the heavy lifting. Buy inexpensive glasses at Zenni Optical. Go to Erker's for a prescription. Do not go to Antoine Eye Car in the Galleria Mall in St. Louis Missouri.

DO NOT GO HERE!!!!!! Horrible experience every time I go but tried to go back again because I need…read moreto order contacts. They refused to extend my prescription and made my come in to get it renewed. I have a have a 4 month old baby and got a babysitter for my appointment at 2:30. I arrived 15 minutes early and they told me my appointment was actually at 2. It was not! They then tell me that they can not see me because the Dr. is seeing another patient. The patient ended up being someone the WORKED THERE. They could have easily seen me. The Dr. was standing there doing NOTHING. Instead she offered me contacts THAT AREN'T EVEN MY PERSCRIPTION. How is that better than just extending my prescription so I can order new contacts?! ALSO I had to call multiple times to make this apppointment and was hung up on twice. WILL NEVER RETURN!!!!!

I strongly advise others to avoid the Pearle Vision store at 1758 S Hanley Rd, St. Louis, MO 63144…read morebased on my extremely poor experience over the past three months. In December 2024, I ordered a pair of progressive prescription lenses, using my own frame. I paid $571 out of pocket after applying my EyeMed insurance benefit, and to this day, I have not received a single usable pair of glasses. The first set of lenses caused double vision and had to be remade--Pearle Vision's own doctor confirmed that my prescription was accurate and suspected incorrect optical measurements. I received the remade lenses sometime in February, but they still didn't work. After another eye exam in early March, I was again told it was likely a lens or measurement issue. I completed a remeasurement on March 6, and was told the lenses would be remade again. When I followed up on March 28, I was shocked to learn that nothing had been done--the staff member who helped me had left the store, and my case had simply been dropped. I also later found out that the original store manager had left, which may explain the disorganization--but it does not excuse the failure to properly hand over customer cases or communicate with me. To make things worse, when I returned to the store to ask for a refund, the new manager told me it was store policy not to give refunds--a policy I was never informed of at the time of purchase. When I asked her to speak with her supervisor, she told me she couldn't make the call because the supervisor was located "in another part of the country." This was at 12pm noon, during business hours across all U.S. time zones, so the explanation made no sense to me. She told me I'd have to wait three business days, despite the fact that I was standing there in the store--having taken time off work and come out in the rain to try to resolve this issue. Rather than showing any willingness to help, the manager simply said, "We're done here," and asked me to leave the store. I did not feel she took my situation seriously or made any sincere effort to resolve the problem. I have already returned the non-working lenses to the store, but I am now out $571, have no working glasses, and have also lost my EyeMed vision benefit. I will be contacting Pearle Vision corporate, EyeMed, my credit card company, and consumer protection agencies to report this experience and request a full refund and insurance benefit reinstatement. If you care about your vision, your time, or being treated with basic respect as a customer, I strongly recommend avoiding this store.

Exam: Eye exam, contact exam, retinal imaging…read more Contacts: Precision 1 (Alcon) one a day contacts Pros: exam was great! doctor was very knowledgeable and gave me suggestions to help with allergies and dry eyes. Also, my last doctor, not at this location, said I wasnt a great candidate for contacts. However, this doctor actually did the exam and gave me some great alternatives in contacts. Loved that he had suggestions and listened to my wants while also giving his professional opinion. I ws in and out of the place. Dr. Was masked and gloved when doing my exam!!!! Cons: there was an older white woman working at the front who came from behind the counter to watch a Black couple look at glasses. She was literally staring at them. The other person at the desk had to call her to help another customer who was trying to get her attention. The couple did not steal. Overall though, the experience was really pleasant I would come back!

As I stated on other reviews, I don't like eye wear shopping. But since I do need to see, alas, I…read moremust. Moseyed into Visionworks before Christmas. Tried on several pairs that either I liked, my daughter didn't or vice versa. The salesperson assisting me suggested the pair I ultimately purchased. She was patient and explained why this pair suited my face shape and size. She asked if I belonged to various groups and I was able to take advantage of an unadvertised discount. They were still pricey though! Glasses arrived and they look and fit great. I get lots of compliments on them. Customer service during and after the sale has been excellent. I've gone by another time since receiving my glasses. Don't "overlook" Visionworks when looking for eyewear.

I stopped in here on recommendation from my boyfriend's family - and let me tell you, after going…read morehere, you will never want to go to those mall-type eye doctors ever again! Dr. Bier was super friendly, and very, very thorough. You should expect to be here a while, and not rushed through like the drive-through Walmart places. He makes you feel super comfortable about asking questions, and explains them so you feel as if you know exactly what he's talking about. The staff was also super friendly, and chatted with me while I was waiting. If you're in the market for a new eye doctor, or haven't been in years, definitely try to get in to see Dr. Bier. They will also price match your contacts - so if you see them cheaper on 1-800-Contacts or another website, they will usually honor that price, and you can pick up your contacts there. Stop ignoring your eyes and come here!

I have never had an eye care center pay as much attention to me as Bier Eye Care does…read more Their eye exam is detailed - it lasted one hour. And I was very pleased with my new prescription. Definitely 5 stars.