If you're considering Drycore Roofing, please read this first…read more
Our clay tile roof project started in March 2026 with a contracted April completion date. As of July 21, 2026, it is still not finished. This has been the worst experience we've had with a construction company.
We chose Drycore based on their five-star reviews. Mike, the project manager, was patient and persistent, and showed us photos/videos of a similar job in Saratoga. We interviewed three companies, and while we were prepared to pay a premium for quality and reliability, Mike's consistent follow-up and confidence gave us the impression Drycore could deliver -- his price ended up being comparable to the others, so cost was never the deciding factor for us. During sales, he texted that the job would only take 1-2 weeks, saying the one-month contract timeline was just a precaution.
That was the start of our nightmare.
Almost nothing Mike promised held up. After demolition began, we were suddenly told certain customizations we'd specifically discussed couldn't be done, likely leaving us with excess tiles.
One of Mike's supervisors then showed up demanding our second payment. When we raised concerns about the work, he shouted at us on our own property: "You can cancel the contract now" -- after our entire roof had already been torn off.
From there, it only got worse:
Work was slow and sloppy.
Nails left on the ground daily damaged our car tires -- all four needed replacing.
A neighbor filed a complaint with the state.
Dirty handprints left on our newly painted walls.
Crews were chronically late or no-shows (9am meant 1pm; noon meant 4pm or nothing).
Wrong materials used on ridges, hips, valleys, and rakes -- painted bright red, making our home an eyesore.
Tiles installed visibly crooked.
Midway through, Mike was terminated -- the owner told us he'd been failing to follow through on multiple projects, which became our problem.
The owner took over and agreed to redo the ridges, causing more demolition, delays, and waiting on tile orders. We learned he actually lives in Southern California, despite the company advertising as South Bay-based. He said he'd personally finish the job, but progress stayed inconsistent. At one point our roof was left exposed with debris covering both the roof and front of our home, followed by more delays from insufficient tile stock.
Despite the incomplete work and damage to our property, the owner threatened to place a lien on our home over final payment.
As of today:
The roof is still unfinished
Our home has sustained damage
We've repeatedly rearranged work schedules for crews that don't show
We were told they'd arrive at 8am today -- no one came
This has dragged on over four months and caused real physical and emotional stress -- I needed medical treatment one night in April because of it. Since then, my husband has handled most of this alone.
We now consider this project abandoned. Drycore never had the capability to properly complete a clay tile roof, despite their promises. We'll have to hire another company to fix the damage they caused.
We reserve the right to pursue legal action.