Seriously cannot say more about Cody at West family auto. He totally helped me out when I was in a…read moresuper tough predicament, got me on my way and got my car rolling again and did a great job. Thank you again Cody, I appreciate all you did to help out, awesome place to do business! You rock, would totally recommend to anyone!!!

I had a good experience working with the guys down there, they were very friendly and…read moreaccommodating, but I was mislead about the inspection of the car. I was informed the car had been inspected thoroughly and that there were no major issues with the car. While getting my transmission fluid flushed I was informed my head gaskets were leaking both coolant and engine oil. It has yet to have a major effect on my car, but it will cost me a lot of time and money to get it fixed. Even though I was informed they had done an inspection themselves I should have taken it for a pre purchase inspection myself. Lesson learned from a first time car buyer.

Never been in, and don't intend to due to FALSE ADVERTISING!!…read more They post vehicles on AutoTrader as "One Owner, No Accidents" then CARFAX reveals multiple owners and accidents. Classic sleazeball used car lot.

I don't recommend. The first thing they asked is if I had a trade and like others have said as soon…read moreas they found out i didnt have a trade they were not interested in my business(call next week and maybe we can work somethig out). Trying to mess with the numbers and also tax implications are the reason for this(been audited lately?). I am sure like all the other negative reviews they will have some sort of response to this review but in reality what it comes down to is there are a large number of negative reviews with this place..I recommend to stay away. Just to update: as i stated above they had no interest in my business or building a relationship since i didnt have a trade. The conversarion was litteraly that. Do you have a trade available? No i dont was my answer. There reaponse: call next week and maybe we can work something out. And yes messing with the numbers on a trade in have direct tax implications as a business. I am not upset at all, in fact glad the red flag was thrown so soon. Yelp and other review sites are here for consumers to inform other consumers about the experiance they have had with the business. Mine was not good and as such i am letting other consumers know the experiance I have had. No hate or mean its strictly the experiance..to bad it wasnt better.

Happy with their service and our new car. Friendly sales people and they are dog friendly as well.read more

We have been searching for a safe vehicle for our daughter fo quit some time now. We stumbled…read moreacross Verdant auto and found the perfect car. We purchased a Volvo that was clean, safe and low miles. The thing that empresses us the most....the people that worked there. It is a smaller family run car lot and we were treated with respect, honesty and kindness. This is not something we would have received at a larger Dealership. I highly recommend to anyone who wants a good quality vehicle, at a reasonable price, to visit these guys. Best car buying experience ever! Thank you Verdant! The Chatterson Family

I am not the one to leave reviews usually but I would definitely recommend this dealership. Todd…read morewas amazing, professional and transparent from the start. He made this experience really easy. Negotiating was amazing and he was also just a good man to have a conversation with. Please work with this man he knows how to help and deliver with his promises. I would say I had a worse experience in the finance part of the process. Helen wasn't so easy to work with. She was pressuring us into buying an extended warranty they were selling it to me on a discount which wasn't a terrible deal. But she was almost insulting, just because me and my wife are young doesn't mean she gets to just talk like that. Went on a 15 min rant on why i should get the warranty after I said no like 20 times. Seems like she forgot the meaning of the word "no", then had the audacity say things like "if the car breaks who you are not gonna call?" And "do you know how to fix a transmission" transmission does not go out that easily. 0/10 experience on that side. Overall avoid Helen and work with Todd.

I fully understand what purchasing a vehicle "as-is" means, and I accepted those terms. However, I…read moredo not believe "as-is" should extend to items that were misrepresented. Before purchasing my vehicle from Rairdon Auto Sales in Auburn, I specifically asked about recent servicing and an electronic issue I had noticed. I was verbally assured that the vehicle had been serviced, including fluids and filters, and that the electronic concern had been inspected by a manufacturer's dealership and confirmed to be normal. After the purchase, the issue persisted, so I had the vehicle evaluated by an authorized dealership. They confirmed there was, in fact, an electronic issue and noted several maintenance items had not been completed as represented, including low or dirty fluids and an unchanged engine air filter. I chose Rairdon as a large, reputable dealership because I expected a high level of honesty and professionalism. Unfortunately, this experience did not meet those expectations. For future buyers, I would strongly encourage independent verification of any claims prior to purchase rather than relying solely on verbal assurances. Reputation matters, but it ultimately relies on the integrity and follow-through of those representing the business.

Sold me a car that wouldn't drive 2 days after purchase. Engine shudder and hard shut off after…read moreless than a week.

Went to check out a car and they answered all questions and made it a good experience buying a car!read more

I purchased a 16' box truck from these guys…read more They gave me a good price and it was a quality truck. These guys delivered the truck after to get a lift gate put on. Couldn't be happier! Thank you!!

Was just wondering if a trade with cash on top would be optional as I was trying to trade a vehicle…read moreI no longer needed. I had cash in hand ready to pay for the vehicle in full if it weren't for the salesperson being so rude