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    West Family Auto

    4.0 (2 reviews)
    Closed 9:00 am - 7:00 pm

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    The Car Outlet

    The Car Outlet

    2.1
    (15 reviews)

    Cool guys. Sam was very good to me. Even sold me an extended warranty, which I didn't feel…read morepressured on. Thank You!

    I knoticed there is two car outlets listed Dartford and Bradford so just to be sure this review is…read morefor the owners of the DARTFORD CAR OUTLET the car was purchased 7 days ago I was met by dean who was smoking a vape most of the time he was serving me with the details of the car He did allow me to take the car on a test drive after inspection of it I took a diagnostic scanner with me that showed fault code U2FFF 00 Normally this code would appear with a more specific code so there is a issue on the adblue / dpf which needs to be investigated the worst thing I did was take it home The next day I took it to our workshop upon inspection I found the internal panels between the sliding electric door and front passenger door was loose with broken panels The heating is poor and has a build up of pressure on the coolant system Engine noise from the vacuum pump and turbo making a waa waa noise at 1700 rpms Vibration probably from the engine or gearbox mount Sticky and noisy electric sliding door Motor They said the car was serviced and MOT had been done but it was not MOT'd by the car outlet and the service was just a oil change also not done by the car outlet in Dartford The car should of been sold with 2 keys and was not ... And Ashley made it very clear on the phone today that I was wrong about how to deal with road tax I was given the whole log book and told to go to the post office to change it from disabled to diesel From a person who has purchased multiple vehicles from all around the UK in the last 10 years I was shocked at this any company with decent customer service would of charged me the amount there and given me the new keepers slip and taken the log book to the post office to tax it Not people I would deal with again at all

    iRyde Auto Sale

    iRyde Auto Sale

    2.0
    (8 reviews)

    I bought a 2013 Nissan Altima push to start in June 2023 and they were outstanding. They had fairly…read morenew use cars with very low mileage. I opted out into getting my vehicle due to my budget. Raed helped me tremendously with finding a vehicle that fits my needs. I highly recommend. A family owned business that also has very professional employees.

    I bought a 2016 Lincoln MKX from this dealership in February 2025 for over $7,000+, and it has been…read morea nightmare. Before buying, I explicitly told them I wanted to make sure they were trustworthy because dealerships can be sneaky. They looked me in the eye and assured me I could trust them. Trusting their integrity was a massive mistake. The vehicle is a rebuilt title, and they failed to disclose a long list of issues, telling me only what I wanted to hear. Just one week after the purchase, I drove it through a car wash, and the electrical and mechanical issues started instantly: the steering wheel hardened up, and the ABS light began randomly flashing on. When I reached out, they gave me a ridiculous excuse, claiming the hardening steering wheel was just a "luxury setting" unique to Lincolns. They then convinced me to pay over $500+ to replace the tire sensors at their shop. While doing that, they claimed I suddenly needed a brand new battery too. Mind you, they had *just* sold me this car and clearly did zero inspection or reconditioning before handing it over to make it worth the price tag. Every time I had an issue, they beat around the bush. I complained that the A/C was blowing hot air, which meant driving an hour out to Kent each time. After "looking at it," they claimed the entire A/C system was shot and demanded an extra $2,000+ to fix it. At that point, I knew I was being scammed and stopped going back. The truth? I went for a standard oil change elsewhere and found out the engine air filter was completely worn out. Worse, I checked the cabin A/C filter myself--it looked like it hadn't been changed in ages and smelled absolutely disgusting. I bought a simple $8 cabin filter on Amazon, and it fixed the A/C issue completely. They were ready to charge me $2,000 for an issue that required an $8 filter. To this day, the ABS light still comes on every single time I drive over a bump or a hill, and the brakes make a horrible grinding noise. I actually considered buying a second vehicle from them initially, but never again. Stay far away from this place--they lack transparency, sell vehicles with major hidden issues, and will try to squeeze you for thousands in unnecessary repairs after the sale.

    All Pro Auto Sales

    All Pro Auto Sales

    4.2
    (5 reviews)

    Last weekend I was fortunate enough to be introduced to one of the most honest, forthcoming…read moreindividuals in the auto industry I have ever had the opportunity to help me. Due to many unfortunate events in my past, I found myself in need of a person or a car dealer that could work with my situation. I had everything g working against me. Less than perfect credit, owed way more on my current car, and had requirements as far as the new car was concerned that could possibly never be met. I was told that if what I needed to make happen was ever to be done, I should go see this guy named Shane G at All Pro. Now mind you, I had been searching for that perfect car and the perfect deal for nearly six months. So needless to say, I thought that it was going to be just another one of those wasted weekends, being told what they thought I wanted to hear, then getting told the honest truth, which of course was not what I wanted to hear. From the very beginning Shane told me what I wanted to accomplish was not going to be easy, the payment schedule I was looking for was what he called " a little out of wack ". To make a long story short, he did everything he could and went way beyond what would be expected of a car dealer, all to make me a satisfied customer. Although my interest rate was a little hi, I did get the car that I not only needed, but he car that I wanted. My payments were surprisingly lower than what I told him was my maximum budget. And to top it all off, he was willing to have the car driven down to Portland and have my trade picked up. None of this was at any expense of mine. My expirence with Shane, the owners and every person o there staff that I met was nothing short of exceptional. Thanks again guys..

    I am here to give my review on all pro auto.I am taking them to court because they sell me a…read morevehicle that did not work and it broke down The owner of all pro our own ask for me to return the vehicle. I did they have been having my vehicle for months he told me we would do a trade for the vehicle or see if he can repair it I have been nothing but patient with this dealership because I refuse the offer of $3500 they offered me today they told me that they will tow the VEHICLE. Because I refuse to except the offer General manager Shane text message me that he is going to tow my car. This is retaliation because I refuse except the offer that he offered me at $3500 for the vehicle I do not want to do any more business at all pro auto I just want my money back and I want for us to go our separate ways the text messages that I received today just shows me that this dealership is not very honest about their vehicles i've saved up for months to get me a reliable car and a safe vehicle for my kids I am a single mother of two I have been waiting from two months to hear from them and when I served him with papers to go to court now I get a response back why do I have to go to court to get a response from them honesty respect for your customers go along way I am very disappointed in the services that I received from The dealership I have a missed several days work because I do not have the proper transportation and I am on the bus with two kids taking them to their activities for the summer and have no vehicle no money ... I am very disappointed in the service that I received from this dealership Reading over these text messages all I can say wow all I can say is beware....

    West Family Auto - car_dealers - Updated July 2026

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