Cookies are always great, staff is welcoming, very quiet and peaceful going in.. didn't have to wait long at all

So originally, I told my cousin that I did not like Crumbl cookie, but then I tasted the chocolate chip cookies and I fell in love. Hence the caption on the video I absolutely love Crumbl cookie. I just love certain cookies and dislike others. The service there is always GREAT. They get those cookies together quickly. Even though it is a small storefront, they bring a big amount of energy to the shopping center. read more

Came into the store with my son to grab a few treats, and we were greeted by Leslie, whose enthusiasm instantly made us feel welcome. She made the whole visit effortless and enjoyable. The cookies and brownies were absolutely amazing--fresh and rich. The store was spotless, and our order was prepared and handed out quickly. Huge thanks to Leslie for such a great experience! read more

Was good and fast food good Devi's was fast Good and warm chocolate and vanilla cookies read more

Been here twice everytime I come to this location I'm never Acknowledge I could be standing to get my order and the girl in the counter has black hair , petite wearing a mask always ignores me I have tell her im here for my order last visit she also skipped me after waiting minutes just for my order and acknowledge someone else kindly the person waiting told her shes first hello im here dont you see me this location needs to trained their employees to provide better customer service. read more

DO NOT ORDER ONLINE FROM THIS STORE. Their customer service is horrendous. They literally blame the customers for expecting the messages to be included because "most of our customers should know by now that our printers don't work, so it's not our problem". Excuse me? I ordered a year ago. How was I supposed to know a year later that your printer was STILL broken? She then said that the store owner lives out of state and doesn't care if the printer doesn't work. I suggested that if that's the case then they need to handle it another way because, the recipient is a large school and without the message will not know who the cookies are for or from, or why. She then reiterated that this really wasn't their problem. Seriously? I asked who was the store manager and was informed, "Her name is Hannah and she just had a baby, so good luck talking to her!" And she hung up on me. It's safe to say I will no longer be ordering from this store or any Crumbl Cookie store owned by this inept owner. Lazy and Rude People do not deserve to be in business. ‍ read more

Excellent customer service! They literally topped our cookies as we waited...can't get any fresher than that! Very clean and nice space! 6 featured cookies of the week! Very helpful and nice to all our party ..self order monitors available as well..great parking out front..not busy at all...we had a chocolate chip ..a key lime ..a sugar cookie and a raspberry cookie!!! I can't even pick a favorite!!! They are BOMB! Burst of flavors party in my mouth .... read more

Crumbl - Apple Valley - Bakeries Near Me - Apple Valley, California

See all

I had a pretty disappointing experience here. There were two girls working who seemed very overwhelmed and unsure of what they were doing. I ordered two different cookies that were advertised as having cream cheese frosting, but both were made with a basic vanilla frosting instead, which completely changed the flavor and made them taste nothing like they should have. I also ordered two waffle cookies, but was told they had no syrup available, which made those cookies disappointing as well. Overall, the experience didn't meet expectations, and I don't think I'll be back anytime soon. read more

Pretty bummed out on my experience at crumbl today.. my husband ordered the brownie and Oreo cookie but the Oreo one around the edges was literally hard as a rock!! So was the brownie! I went to see if I could get them remade but the gentleman just told me if he gave me new ones it would just be the same thing. He did replace them but again hard as a rock around the edges, not fresh at all! Very disappointed since I go to crumbl all the time and I've never had this experience before. He also was the only one there so who knows when these cookies were made! read more

Walked in at 10:05pm, doors were unlocked and the short Mexican girl said they were closed yet the doors were open while counting out her register. Needs to be retrained had all the money on the counter when I walked in. read more

Great service! Birthday cookies looked great. Box was cute!! I'll be back and would recommend!!

They have the best cookies in town, big and tasty you can place an order and able to pick up

I love Crumbl cookie is always fresh and super sweet me and my mom and my dad my whole family my house and it was so good

Best cookies I have ever had. The lemon cookie is my ultimate favorite and the carrot cake was phenomenally moist some of the best carrot cake I've ever had for sure hands-down. read more

Delicious Boston cream pie cookie. Out of this world.. best cookie I have ever had! Wish this was a regular!! We made a deal at work to buy cookies from here once a week or so to try new flavors as the are released. We have ordered twice so far. This last batch we bought had pink velvet which was a hit for our cream cheese frosting fan. The prior red velvet chip was also a hit. Our lemon fan loved the lemon glazed. The Hazelnut mudslide ft Nutella was a bit overwhelming with all it had going on. It was good and the flavor reminded me of brownie batter. I don't enjoy nuts in my cookies but these were easy to scrape off the sides. The mom's recipe was a great oatmeal style cookie, but had a lot of different flavors and textures going on. Chocolate chip was classic, pretty good and not too chewy or hard. Snickerdoodle was delicious. The show stopper was the Boston cream pie was out of this world. It needs a permanent spot in the listing! Can't wait for it to pop up again. read more

See all

Absolutely love this place. The kids like coming to taste them every week. It's expensive but it's worth it

Good cookies especially the test one for this week raspberry is right on point. Definitely better to order on line and pick up in store.

Love this place.. corporate need to make a gluten free low card lower calorie options. Delicious buy calories through the roof! read more

Cool, good service. Always resolve the issue. Employees are cool af. And always nice appreciate them

I like this location because it is clean, service is efficient, and cookies taste as expected.

pretty bummed. went in to get some cookies and the Halloween stickers, the ladies there told me they were out, then proceeded to tell me that they had boxes but of them but couldn't give them out, but I knew a few friends that went and got their cookies and stickers. sucks cause they are pretty cool and was excited for them but, so seemed like they were lying to me since the story about them kept changing. people were getting them last week and even social media said they were released today. oh well cookies are always good though read more

Always amazing! Never disappoints, always fast, nicest staff! We love the "test" flavors!

I know many people rave about this place. I prefer a more gooey, soft cookie and every time I've gotten a cookie, it's on the crunchier side. I do enjoy seeing the different flavors, but have yet been blown away by any of them. The employees are very nice, fast, and efficient. read more

Love crumbl! Love the curbside pick up option and order ahead on the app option! It has made it so easy to get delicious cookies when I need them! read more

Excellent cookies. I have joined the Crumbl club lol and downloaded all the socials and the app

They don't frost the cookies enough. The cookies are supposed to be completely covered and there is way too much edge showing. I had to ask for a new cookie because of how ridiculous it was and it still wasn't covering as much as the pictures show, nor at other crumbls I have been to. Nobody looked enthusiastic. But I don't expect them to be beaming, one employee just looked so indifferent. The environment feels like a warehouse. No warmth read more

Crumbl - Apple Valley - Cookies - Bakeries Near Me - Apple Valley, California

Delicious cookie, love the new creations !!!! I love ordering at the kiosk because it's simple and convenient. I also like how they show you the cookie when it's finished. I would definitely recommend. read more

Service is always great and it's always so fun trying new flavors. Great place to stop after a hard week.

Lemon cookie- 5/5 if you like lemon. The frosting is like an actual lemon and the cookie is sweet with a subtle flavor. Nice and cool, straight out of the fridge. read more

Crumbl - Apple Valley - Lemon cookie - Bakeries Near Me - Apple Valley, California

Always nice and amazing cookies!!! My family and I go so much and I love that they give rewards!

My favorite go to dessert stop. I am never disappointed when I get cookies from Crumbl! Always fast and if you get the app you earn points for feee cookies! read more

I wanted a great cookie for a late night snack! It was pretty good, it wasn't extremely hot as I expected but it was a good cookie. I definitely would love for them to carry oatmeal raisin cookies. read more

Crumbl - Apple Valley - Chocolate chip cookie - Bakeries Near Me - Apple Valley, California

See all

I was so excited try Crumbl so I downloaded the app in advance before going to the Grand Opening. Unfortunately, I was trying to redeem my free cookie and buy some extra for my office and no one at the store was able to help me with that. I was very surprised no employee had any knowledge on how to use the Crumbl app. It was at that moment I decided to head out and check out Yelp for any other cookie places nearby. Thank goodness the kind people at Cookie Plug helped me out with that complimentary cookie I so badly wanted at Crumbl. (Serious Note: I am in no way affiliated or a friend/family member of Cookie Plug. I seriously wanted to try Crumbl because my friends recommended them. Oh well.) read more

They are delicious & warm. I've gone twice in the last 2 weeks Employees were very friendly, fast service. Thank you read more

Consistently awesome cookies and friendly service. Store is clean and online orders are ready within minutes.

A bit pricey for a cookie, strictly my opinion. And they are really sweet. And no glutten free opinions.

Pretty good. Wish there was a gluten free option like cookie plug. Cookies n cream shake

The cookies are beautiful, and for the most part, the names are appropriate and the taste matches what they're supposed to taste like. My main issue with the cookies is how undercooked (under baked) they are. I guess a lot of people like raw cookie dough. Not me. read more

Worst cookie I've had in my life. Got the classic chocolate chip and it tasted like they used milk chocolate instead of semi sweet. When baking it's usually semi sweet chips, not milk. Didn't even finish half of it before throwing it away. Plus they're super expensive. read more

Love crumble so yummy !! The only thing is obviously there lines are long but that's because so many people go but I love that they have late hours and you can order ahead for pick up too ! read more