Love the service the efficiency and love the cookies Always clean and quick Always greet me when I walk in and do easy to work with read more

they have great service and amazing cookies. i really appreciate the offers because that allows me to try new products

Located in a busy strip mall There is parking available Small staff but very efficient Kiosk ordering helps streamline the whole process Fortunate enough to make id for national cookie day Their thins are a nice size for one Variety of cookies y both classic and throwback era options They make a delicious cookie that is crispy edges and chewy centers. Perfect recipe Small location that is packed with goodness read more

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I'm not a big crumbl fan, but when they offer deals, I can make an exception. They had a get a 6 pack for the price OG a 4 pack. I ordered using the app to make it easier for the discount. When I started ordering the chocolate chip and brownie cookies were still baking so I waited. When it became available I placed my order for carry out. When it was time to pick up, we went in thinking it would be ready, but she just packed the box when we got there. I noticed something did not look right. She gave me a sundae cookie instead of my brownie cookie. I asked the girl what I ordered snd she realized she put the wrong cookie so she just gave me the brownie cookie to correct the problem. That's great customer service. If another good deal becomes available again, I will be returning to Crumbl. read more

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This was my first visit to Crumbl, and unfortunately it will likely be my last. My children and I watched an employee prepare another customer's order. While wearing the same gloves, she touched the iPad screen and the door before returning to food preparation. When it was time to prepare my order, I politely asked if she could change her gloves before handling my food. Instead of simply changing her gloves, she argued with me about whether she had touched the door or the iPad. Regardless, as a customer, I was uncomfortable with the situation and felt my request was reasonable. She stated that she was allowed to touch the door and then continue handling cookies, which raised concerns for me about food-handling practices. The interaction became even more upsetting when she told me that I "always act like this" and claimed that I regularly come into the store behaving this way. This was my very first visit to this location, so that statement was completely false. What disappointed me most was not just the glove issue, but the employee's attitude and unwillingness to address a customer concern respectfully. I left feeling disrespected and concerned about both the customer service and food-handling standards at this location. read more

i knew they weren't gonna look exactly like the photos but geeeez, they look like they've been pre-chewed read more

Crumbl - Cerritos - "minecraft" cookies - Bakeries Near Me - Cerritos, California

Only one self checkout kiosk was open, there were two dirty towels on the floor, next to the door, and it was only 15 minutes after they opened. We went in the evening for the Minecraft collab and they were out of one of the flavors we wanted, so we asked if we should come back in the morning, and they said yes. When we returned, they were still out, as well as another one. We ordered the remaining ones anyways and they were out of every single topper and we werent made aware until after had made the purchase. read more

Crumbl - Cerritos - Minecraft cookies with no toppers - Bakeries Near Me - Cerritos, California

01/22/26 My daughter and I wanted a sweet treat. Had to do a coin toss. Heads, ice cream. Tails, cookies. Tails won and the first place we thought of was Crumbl. She looked up the menu online to see the weekly flavors and we picked the Dubai chocolate cookie which is chilled and the Brownie batter cookie which was warm. They have self order kiosks. We received our order in less than 5 minutes. The workers were fast and efficient. It was a 15 minute drive home and so hard not to eat the cookies in the car lol We wanted to be comfy at home to enjoy the huge cookies. Got home, poured glasses of milk and took a bite of each cookie. OH.MY.WORD. Both cookies were amazing!! I don't know what else to say other than you need to try it for yourself. At $5.29 a cookie, it was well worth it. read more

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I've been meaning to try this place for a while and finally had the opportunity to. The place is pristine and the staff is friendly. They have a variety of creative flavors. I ordered a strawberry cookie. Strawberry Cookie- The cookie base is buttery but it is also rather dry which I wasn't a fan of. The frosting was on the sweet side and it became too much with the cookie. I'm not sure if it was the frosting to cookie proportion but it just didn't work for me. Decent experience overall but the cookie was a miss for me. read more

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It's been a minute since I've visited Crumbl but came in for their recent free cookie promotion! I tried the cookie thins (which was a collab with Martha Stewart) and I was IMPRESSED. I'm not usually the biggest fan of thinner cookies, but these were delicious--the texture and the flavor were *chefs kiss*. The cookies were also fresh and warm when I got them. It reminded me of how great Crumbl is and that I should return more often. Service here was fast and friendly as well--I was in and out quickly. It's a to go spot, so there aren't any spots to sit at and enjoy your sweet treat. It's located in the Cerritos Promenade so the area can get crowded, but there is a parking lot. read more

Crumbl - Cerritos - Cookie thins - Bakeries Near Me - Cerritos, California

ABSOLUTELY TERRIBLE customer service! Girl was so rude when I was asking questions. Store is super dirty unorganized

Customer Service started out bad, and never got better. No one greeted us the entire time we were in the store, nor did they greet the other customers. Two young men working on a Saturday night at 8:15pm. On 3/28. A young lady with Jean shorts and a red top entered the store, went behind the counter and talked to one of the employees, then went and washer hands, came back, grabbed a box of cookies and left the store. Had to use the Kiosk to order because no one acknowledged me being in the store. Ordered a four pack of cookies. A few minutes later, they called my name and I exited the shop. The cookies were warm and flavorful. They cost $20. I will not be back to this location. Someone needs to come in and train the staff on customer service like there is at In n Out and Chick Fila read more

Came to grab some cookies for date night. Was a little bummed. Two that I wanted to try were sold out. Decided to grab 4 of the cookies. They were good. The brownie batter and confetti one were really good. The cookies and cream was dry. Cookie dough looked great but lacked flavor or any excitement. read more

Benson Boone Moonbeam cookie for the win. He is who brought me here. Since it was only me, I did what every solo cookie eater does. I got a 3 pack. The pink one, milk chocolate and the Chocolate moonbeam icecream. Every cookie was delicious. I ate all 3. Please dont judge. Parking is easy. There is plenty. But, yes there is a but. You need to park far away and walk. I parked near Panini Grill. Service is good. Everything is self order at a self order kiosk. Card payment only. read more

Crumbl - Cerritos - Bakeries Near Me - Cerritos, California

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Wowzers! Sis and I wanted something sweet.. we were in the area so we decided to grab some cookies from Crumbl since we heard they had this "special" cake like cookie that's like a Little Debbie Christmas Tree Cake. Omg. It was soooo good!! It was huge! And delicious!! We also had the chocolate chip one which needed more chocolate chips, the brownie one; it was awesome! And lastly the snickerdoodle one which was also tasty!! Girls were friendly that worked there and the cookies were fresh! They were even good the next day! read more

Crumbl - Cerritos - Bakeries Near Me - Cerritos, California

We were quickly greeted and told to use the self service kiosk. We opted for a 6 pack to try different flavors available including the flavor of the month. We added a congratulatory message when we ordered but when we received the package there was no message. Parking for this location is very challenging as this is shared with several other stores, be patient or try parking closer towards the east side. read more

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Please bring back the semi-sweet chocolate. I tried the new chocolate chip and it doesn't compare.

Great , quick , and yummy ! I really like the taste , cookies are always nice and sweet !

I arrived to Crumbl approximately at 9:15 am and first thing I noticed when I walked in was the door mat being very dirty. Surprised because I would think first thing in the morning everything would be cleaned from the night before or when they opened an hour before I got there. As I was waiting for my order, I looked at the lobby floor and was flabbergasted at the dirt everywhere on the floor. I've never noticed before this problem as I frequently go to this location. The rating on their door was an "A" and I know the cookies there are delicious. I have no gripe with the cookies or the staff there that morning. Both girls were very nice and helpful. They were busy at work one doing the orders and one making the cookies. I just think Crumbl could do better with cleanliness. I'm attaching photos of the floor there. I'm hopeful that Crumbl will clean it up and have a spotless place in the future. read more

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We scheduled for a pickup the day prior and our order was not ready upon arrival. We still had to wait a bit and the service could use a bit of friendliness as well. As for the items we ordered, we got the Dubai chocolate brownie, peanut butter munch cookie, chocolate mallow cupcake cookie, and pumpkin chocolate chip cookie. I personally liked the Dubai chocolate brownie as I'm all for the Dubai chocolate craze! read more

Crumbl - Cerritos - Dubai chocolate brownie, peanut butter munch cookie, chocolate mallow cupcake cookie, pumpkin chocolate chip cookie. - Bakeries Near Me - Cerritos, California

This location was very clean, and the service was amazing. The girls working there today. were very helpful and these the cookies were so delicious! read more

Crumbl - Cerritos - Here's the four pack I got, 1 brownie cookie, 1 s'mores and 2 of the strawberry shortcake ice cream cookies - Bakeries Near Me - Cerritos, California

Love this location super friendly staff !!!!!! Definitely coming back ! Cookies are always delicious

Love love the chocolate cookies. The service is amazing. I'm usually in and out. The staff is always welcoming.

This is go to spot when we just need something super decadent!!! Honestly, we always over do with the sweets going into Crumbl. It's really kinda self serve, because we usually use the Kiosk, so very little interaction with the staff. It's quiet mid-week, but bustling on the weekends. read more

Crumbl - Cerritos - Four cookies for two people!!! It took us 4 days to eat this. - Bakeries Near Me - Cerritos, California

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I know what you are thinking. The girl born on literal national dessert day definitely has tried crumbl cookie! And the answer is no. I'll tell you why, because I don't like standing in lines having to fight for my food. Luck was on my side and it wasn't packed like usual. There was still a pretty good amount of people here on a Tuesday around 1:30 pm. I walked in and you can see all the workers baking all the cookies. I do like the open kitchen / seeing them bake everything concept. But I didn't like how there was no interaction from the staff. Nobody greeted me or anything. You order from a kiosk and then they call your name and just hand you over the cookies. They didn't say anything. It just made it feel like a factory and not very warm. Especially since I was a first timer and couldn't ask questions like what their recommendations are It's cool they have different cookies for different weeks. They were sold out of the one I wanted. I went with a 4 pack The churro cookie The monster cookie The cookie dough cookie And the plain chocolate chip I really wanted to try these because I've heard sooooooo many mixed reviews on them I did think they were good. But would I get them all the time? No. I think there's better dessert places out there. I do think they are over hyped on social media I do like the parking. I got parking right up close. They are in a huge area with tons of other bakeries and restaurants I also am a baker myself. I do like how they are soft. When I bake cookies I usually take them out a minute or two early and have them finish cooking on the cookie sheet so it's a bit soft like these. Because i will say they were a little under done. But I do like a soft chewy cookie. Usually that's people's main complaint I see about them. Or that they are too sweet I just wish there was more interaction from Staff and you could ask questions If they come out with some flavors that I absolutely have to try, I'll definitely come back! Or if I know a cookie lover I'd grab them some from here. read more

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I always forget to share my experience here, but this time I finally did. I was passing by and the smell was tempting, so I decided to try the chocolate chip cookie. After two bites, it just wasn't for me and I couldn't finish it. The shop was very busy, so the wait time was long, which I understand, and the customer service was okay. Overall, my experience wasn't great and I personally wouldn't return, though it may be different for others. read more

Crumbl Assemble? (Maybe) Marginally deserves my avengers review style. Okay so... I get the hype. This place is everywhere right now. It's basically the Tony Stark of the cookie world - flashy, famous, and all over the news. But honestly? It feels a little overrated to me. Don't get me wrong, the cookies are massive. Literal Hulk-sized. And the creativity is cool since they rotate flavors like the multiverse timelines... you never know what you're gonna get. But the sweetness?? It is intense. * The Sugar Level: It's like taking a direct hit from Mjolnir. It's so rich and sweet that I felt like I needed a nap after two bites. * The Demographic: I guess some people love that level of sugar rush, but for me it was a bit much. The location is wonderful tho. great plaza. But honestly... there is a Civil War of dessert spots in this center. lots of fierce competition nearby that might be better if you don't want a sugar coma. I'd give it a 3.5 stars. It's fun and huge, but felt like style over substance. perfectly perfectly balanced? not really. read more

Wow. I'm not usually a huge supporter of "chains" or franchise businesses but Crumbl did not disappoint! The "Holiday" Christmas Cake was soooooo amazing! It's like a Debbie Christmas Cake, with fluffy white buttercream, red icing stripes like garland, and green sugar crystals for a Christmas look! The brownie batter cookie was great, snickerdoodle was soooo yummy with the icing in the middle, and the chocolate chip cookie was decent read more

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Excellent !!!!!!!! This store is my favorite all my family loves it. We have tried all of them they are really good !!!! read more

BIRTHDAY MONTH=BIRTHDAY COUPONS=HAPPY RODNEY Free Birthday Month cookie (up to $5) for Rewards Members $5 in Rewards Points Hustling & bustling on any given day & night, Crumbl offer artisan cookies at a premium price. https://www.yelp.com/user_local_photos?userid=xsT4KZTu_KnOVavtuXn4RA&start=0&select=E6T_kEAs0ugregSNyUpGRw Crumble opened in Cerritos, and I've always spied long lines out through the door for patrons waiting for delicious cookies. Single cookies being $5+, Crumbl cookies are priced on the high end, so I was looking forward to exploring what they had on the menu. Strawberry Shortcake Cookie- https://www.yelp.com/user_local_photos?userid=xsT4KZTu_KnOVavtuXn4RA&select=hqHxftOulVOO7nkhazfWIw Shortbread cake cookie, whipped cream, freshly chopped strawberries & house-made strawberry jam, served chilled. Magnificent! The cookie was nice & soft, the cream cool, the strawberries & jam a perfect balance between sweet & acidic. The remaining uneaten half was even better than next day out of the fridge. https://www.yelp.com/user_local_photos?userid=xsT4KZTu_KnOVavtuXn4RA&select=PACnCCgbgilvCJqRnmq7_A Berries & Cream- https://www.yelp.com/user_local_photos?userid=xsT4KZTu_KnOVavtuXn4RA&start=0&select=Kt3tZNrbi8BcJdlL4QEJnA Same as the Strawberry Shortcake Cookie, served chilled, except more acidic. Also very good! https://www.yelp.com/user_local_photos?userid=xsT4KZTu_KnOVavtuXn4RA&start=0&select=5Gy7zYmzC16wLIY2hvbm4w Service was good. Despite the self-service kiosks & app ordering, people can order in-person. The Birthday Month cookie has to be redeemed in-person, and after I was rang up, the employee quickly boxed the Strawberry Shortcake Cookie and handed it to me. I used the app to advance order the Berries & Cream Cookie on a separate occasion, and the wait was around 5 minutes. Despite the hordes of people waiting for their cookies day & night, I've been fortuitous in avoiding long waits. Parking is at the Cerritos Promenade, and parking can be hard to come by. I usually park by Island Pacific & Four Seasons Buffet. Crumbl is located in-between California Fish Grill and L & L Hawaiian Barbecue. While high in price, Crumbl cookies are very good & large enough to consume half & leave half for later. It's best to order through the app/website and pickup later, as it gets quite busy with many people waiting for cookies. Between artisan cookies vs donuts, I'd handily take cookies all day. Crumbl is a fine guilty pleasure cheat day trip on the occasion where a sweet treat sounds like it would hit the spot. read more

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Crumble is a chain dessert shop that's blown up over the years. I haven't had it until recently and honestly, it's not really my jam. The type of cookie they serve is a little too sweet IMO and I'd much prefer the texture of a traditional chewy chocolate chip cookie. That being said, the Olivia Rodrigo GUTS cookie is pretty tasty with a good texture. I also had the banana pudding, which was also very tasty. The shop interior was clean and it was nice they displayed how cookies so folks can check out what they're ordering. Staff was ok and seemed to be working hard pumping out more and more cookies. read more

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Cookies were great. Service was great. Store is cute and clean. Staff was nice. Really fast service. Will definitely be back.

We asked for a Twix but got a pink sugar. This is a mini box of 3 through door dash. Not sure what happened but the snickers was delicious! Oreos and milk was not as good as I thought. Pink sugar is their staple so pretty normal there. This is perfect if you don't want to waste ordering the huge cookies. read more

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The service was great and of course the cookies were amazing! Come to get on special occasions and also when I need a treat for myself and family!! read more

Wow long line. I first tried these cookies in Utah and couldn't wait for them to arrive here. Now they are and there's always a long line Best recommendation is to order online. And click IM HERE. When you arrive The main issue here is that the staff isn't well trained and have no sense of urgency. The team moves slow. I selected I'm here and still waited 30 minutes inside Sorry but these kids need training read more

Crumbl - Cerritos - Kitchen - Bakeries Near Me - Cerritos, California

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First and last time at this Crumbl cookie! Seriously the most disgusting Crumbl cookie I've ever been to. I've been to multiple Crumbl cookie locations, including other states, and this one was just gross. First off, the parking situation is horrid. We parked in the Target parking lot and walked over because there was no place to park. Enter the Crumbl cookie store and the place is so dirty! The floors had inches thick of black dirt and grime all over, especially in the corners. The display cookies had a transparent plexiglass box over them and it was all scratched up and dirty looking. I've never been to a Crumbl cookie that had a transparent plexiglass box over the display cookies. The countertop where you order was also dirty. There's a sign on the front door that says no cash, yet you are indeed allowed to pay in cash, which is false information. The girl at the register could not count cash. She gave me the incorrect amount of money back and it took her way too long to be counting a few single dollar notes; you could see the gears in her head turning. The cookies tasted terrible. I've never had a Crumbl cookie that was hard and crunchy until these ones. Crumbl is always soft! These cookies were hard and crunchy as if they were baked too long. Complete waste of money and will not be returning! read more

Crumbl - Cerritos - Bakeries Near Me - Cerritos, California

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Excellent cookies love love love them can't wait to order again also love ordering for clients as gifts

Crumbl Cookies are everywhere in Utah, and I miss grabbing a box along with a drink from Dutch Bros--the perfect combo. The setup here is pretty standard: order at the sign, use the self-checkout, and you're good to go. Order go service. It has that familiar Crumbl ambiance I loved back in Utah. If you're stopping by, definitely try the waffle butter cookie. It's soft, buttery, with a hint of crispiness, and just melts in your mouth. Easily a perfect cookie! read more

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I recently had an extremely disappointing first experience at Crumbl. I had to wait for two hours to get my cookies, and there were many other people waiting just as long. The whole place was incredibly disorganized; it was clear the management needs a major overhaul. The handling of the cookies was particularly concerning. Workers touched various surfaces with their gloves on--boxes, the counter near the register, and then went back to handling cookie dough. After waiting for two hours, I asked about my order, only to be told that one of the cookies I had specifically ordered online was sold out. This was extremely frustrating since I had ordered it two hours earlier. When I finally received my cookies, they looked rushed and half-assed, not at all like they should have looked like. Also note that the boxes that I received had smeared cookie dough all over them and were very greasy. The workers were visibly frustrated, likely because of the disorganization, and it was clear the whole situation could have been avoided with better management. I would not recommend going to this Crumbl location. expectations vs. reality: Picture #2: The two cookies on the right (top and bottom) are the same cookie (gave me another rocky road since they sold out of the cake batter I ordered/payed for). The strawberry milk is missing strawberry wafers straw. read more

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Crumbl flavors this week was definitely A1 ~ strawberry shortcake ice cream , Dulce leche , Birthday cake (Oreo) , Butter cake was 10/10 Service was cool & quick , love the spot lucky it wasn't crowded I was able to go in & out I go read more

Crumbl - Cerritos - Bakeries Near Me - Cerritos, California

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