The cookies are usually really good. The only issue I have is that there have been multiple times that I've ordered for them to tell me AFTER that they're out of a certain cookie. There really should be something showing out of stock before I order. read more

The most delicious and Yummy cookies with a great variety & great customer service!

Great location next door to Target. Team is always friendly and fast. 1 Kiosk for ordering is typically down, but I'm usually still able to get my order in quick. Great cookies! Bring back the sticky bun!! read more

I bought the box of four cookies($11ish) today by visiting the store front instead of using the website since it listed the chocolate chip cookie as being out and I was hoping that they would have a new batch ready in store - and they did! There were three workers working and full speed. They had boxes laid out everywhere and we're quickly filling them. While in the store, I did see them deliver to curbside a couple of times. Of the three employees, all wore masks but one had it under their nose for half of the time before fixing it. This employee DID change his gloves after re-entering the store after delivering an order for curbside. Another employee did not change their gloves, but was mostly working cashier so it matters slightly less?? Maybe? Minus one star for these. I know everyone is working really hard and doing their best in really hard times, but still. Cookies themselves: - Chocolate chip: yummy, soft and thick with lots of chips. Slight crunch on the edges made it even better. Still prefer other places' cookie but had to try to staple, right? - S'mores: Delicious! Chewy, lots of flavors, great gooey marshmallow. Definitely a winner. - Peach Cobbler: love the icing. Cookie is good as well, but not my fav of the bunch. Worth a try if you like the pie. - birthday cake: crisp outside, soft crumbly inside. Great icing. Perfect kid staple cookie and would recommend. Excited to try their other flavors. Yummy cookies, great when eaten warm! Flavors are worth it, not sure about the chocolate chip. Will update when I've tried more flavors. :) read more

Everyone has been hyping up these cookies and now I know why, they are SO GOOD! My brother in law drove all the way to Cinco to get them for me to try! He got me a dozen which seemed like a lot but honestly I can't be mad about it. The sea salt toffee, hot chocolate, cinnamon swirl, milk chocolate and chilled sugar were so good! Every week there are new flavors but only two flavors stay the same. read more

Crumbl - Cinco Ranch - Bakeries Near Me - Katy, Texas

First time here & def not impressed. It took about 5 min after entering for someone to acknowledge me, even though they were all standing right behind the counter. Ordered 2 ice creams & 2 cookies for a total of $15 plus tip. Cookies were hard and too sweet. Ice cream was hard & just okay. Unfortunately, I will not be visiting back. read more

Crumbl - Cinco Ranch - Choc chip cookie. Big & hard - Bakeries Near Me - Katy, Texas

I wish I could love this! During this stay at home time, I've managed to cut down on my binge eating and have been treating myself to sweets only on the weekends. I was excited to finally find a weekly set (the weekly menu changes are a bit annoying as I've yet to find 4 different cookies I'd like to try at once) and settled on two milk chocolate, a butterfinger, and the gingerbread. I placed the order before 9 am for a 12:30 pickup. I arrived and parked and confirmed through the link that I was out front, but I started to feel something was off when the app said my order was ready but no one had come out. Finally, a woman came to my car wearing a mask and gloves(thank you for that), no cookies to be found, and with a sweet, apologetic tone advised that they were out of the gingerbread, the cookie I really wanted to try. My only other option was sour patch kid and no one would want that so I asked for a third milk chocolate. Can't go wrong with milk chocolate right? WRONG! The chips were creamy and rich but there just wasn't enough. I had more than a few bites with no chocolate at all. The cookie itself was very cake like. A dry cake. The butterfinger was good warm but not so much when it cooled off, though remedied by a few seconds in the microwave. There's too many good places here that have far better cookies for a cheaper price, however if the gingerbread comes back around, I'm still gonna try it. read more

This is a new cookie place. they've got lots of different type of cookies , my favorite would be the red velvet and chocolate chip cookies. The cookies are huge in size , also it's a nice little gift for any occasions. Be sure to check this place out. All cookies are freshly made to order. read more

Love the menu and the nice gift boxes to put cookies in. We buy these for teacher gifts often

When you walk into this place the smell of heaven overalls you! If they could bottle this smell and sell it I would buy it! Seriously might go live inside this place!! Oh and also, their cookies are huge!!! And they taste amazing! They have new cookies regularly so you never get bored with their options! What a cute and creative little place! I'll be back for sure! read more

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The cookies are very good. It's better if you order online before you get there. If you just so happen to be in the area in order while are you there, have them to give you a time estimate of when your order will be ready. They could forget about you like they did me and you'll be sitting there a while read more

Crumbl - Cinco Ranch - Bakeries Near Me - Katy, Texas

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i love how each week is a new cookie flavor. Some of my favorite are strawberry crumble cookies, pumpkin flavored cookies, and many more!

This location is just as good as the Bellaire location. The whole family enjoyed every bite. Employees were friendly, efficient, and masked. We definitely will return to try the weekly specialty cookies. read more

Crumbl - Cinco Ranch - My two daughters and wife didn't wait for me to take a picture before diving in. - Bakeries Near Me - Katy, Texas

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If you LOVE an Instagram moment and cake-like cookies, this is your spot. I've ordered through shipping and curbside pickup and both times were excellent. I love the variety of giant cookies (flavors change every week!!) and the excellent customer service I've received in my interactions. Yes, I am that idiot who had to call customer service after placing a surprise birthday shipping order where I forgot to put my name on it lol. Corporate (or maybe the shipping facility?) was super helpful in tracking my order and getting the correct names on it! Also, my curbside order was ready to go in minutes and they came out with a mask and gloves (which is huge considering the hellish heat in Katy rn). If you need flavors - you can't go wrong with the standard chocolate chip, but we loved our Reese's ones! We bought the 4-pack which I think is sufficient for splitting between 4-10 people considering the size. We're planning on freezing cookies we don't finish (they're large and sweet!!) so nothing goes to waste. I have to dock 1 star because they aren't my favorite cookies in the world. I'm a skillet cookie gal (preferably homemade if it's going to be on the softer side) or a thinner more baked cookie (but not hard bc gross). BUT for what they are, Crumbl cookies delivers. read more

Crumbl cookies are decent. I like their marketing and weekly menu rotation. In fact, their cookie combinations are extremely creative and I applaud their experimentation. Sadly, I was informed they do not serve ice cream at this location. I ordered their pumpkin pie cookie. The base was a sugar cookie, which tasted like something you'd get at a grocery store 12 pack from their bakery section. That doesn't mean it tasted bad, but it was nothing special. The pumpkin pie portion was tasty; however, it was overly sweet and I only ate half of my cookie. I am not expecting perfection, but the cookies don't look exactly like their promotional photos, i.e. the pumpkin pie cookie was advertised as a cookie with a mini pie and a rich pumpkin color. Oddly, the cookie had an aftertaste of what I imagine to be Febreze or some cleaning supply they use in the store. Perhaps the cookie absorbed the cleaning product scent that permeates inside the store. That being said, their customer service is excellent! I was greeted and assisted quickly and had a nice chat with the employee while paying for my order. read more

Crumbl - Cinco Ranch - Pumpkin pie cookie without flash (11/23) - Bakeries Near Me - Katy, Texas

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I ordered cookies for my cousin through DoorDash. After a few minutes, I got a notification that the cookies should be ready to pick up. Over 45 minutes go by and she still hasn't gotten them. After asking a few times, being ignored, and also being told to settle down, she was finally told that online pickup orders are not priority. She should have been told the first time that she asked, that her order was not being taken care of even after 30 minutes. I understand the workers are young, but they should at least be taught how to act under pressure in a busy store, and not take it out on customers. and how does putting cookies in a box take almost an hour as I'm writing this, it's been 50 minutes since the order was made, and still nothing read more

Imma just say, these cookies are the BOMB! They are addictive, so you are guaranteed to get hooked. New flavors every week, and they are HUGE cookies! Worth the money.. when I first tried them about 2 years ago, I didn't really like it I had a weird flavor back then.. so I steered away but I tried again this year and they haven't missed a beat! Definitely would recommend anyone to try them. read more

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Order is always ready quickly and correctly with the prep area clean and organized. Delicious cookie choices

Fresh crumbl cookies always hits the spot. Location is easy to get to and always receive good customer service. read more

Crumbl - Cinco Ranch - Bakeries Near Me - Katy, Texas

Best cookies you'll find. Anything you order is mouth watering. We come here at least once a month

My husband surprised me tonight with a delivery of these incredible cookies after I told him that my coworker recently told me how great they are. They really went out of their way to deliver our cookies and it is so appreciated! It's so hard to pick a favorite, but the raspberry cheesecake and chilled sugar are friggin' amazing! I highly recommend Crumbl! read more

Crumbl - Cinco Ranch - Cute box! - Bakeries Near Me - Katy, Texas

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What is this place? This isn't a cookie. This is "cookie cutter jammed packed with sugar" but for real literally just sugar that's all. Colored sugar. No flavor. No taste. no clue what the hype is. I mean. Could literally open a bag of imperial sugar and spoon into my mouth and would be the same. Customer service was fine. Place was clean. Excessively large place of rental space for cookie store that only make 5........yes 5 cookies!!!! Kudos to all whom are love. #notacookie #spoonfulofsugar #sugarhigh review is based solely on not sure what they are selling but sugar in the shape of a cookie......underwhelmed. Wasn't impressed with either of the "cookies" I had either. Kinda bummer read more

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They stopped accepting new orders 20 minutes before they closed (even though they were already closing early). I was turned away at the door even though I saw people walk in right before me allowed to place orders. Terrible service, can't talk about the food because I wasn't allowed to try it. read more

These cookies are such a treat! The dough is soft & cake-like. Definitely not for crunchy cookie lovers. I liked the lemon & chocolate chips, but didn't care for the mango. The size of each cookie is huge, great for sharing. read more

Crumbl - Cinco Ranch - Lemon, mango & chocolate chips - Bakeries Near Me - Katy, Texas

Customer service and cookie quality is amazing. I've come here twice 20 minutes before closing and the ladies were respectful the cookies were fresh and the store was clean! Will be back! read more

Great sized cookies! Though lately their flavors haven't been my favorite. I enjoyed their variety more during spring and summer times. They also give 1 free cookie for your birthday when they join their rewards program! read more

Crumbl cookies are the best cookies I have ever tasted. You should definitely check them out!

Very good cookies. Depending on time if day, the service can be slow and non existent.

Fast and great service, very straightforward and on trend with todays pop in and out services. It was my first time trying these cookies so I had a few questions that could t be answered but the cookie was so good who cares lol I love this place read more

Crumbl - Cinco Ranch - A rockstar With 6 cookies full of deliciousness and joy - Bakeries Near Me - Katy, Texas

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Love the packaging! The cinnamon swirl was a lil but too sweet for me though. The location was very clean and friendly staff. Don't forget to sign up for the rewards to earn free cookies. These cookies are huge! read more

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This review is long overdue - Decided to stop by on a Friday evening with my son after reading the phenomenal reviews on this place - It smelled absolutely heavenly inside, and there were several customers inside. We ordered the party box via the kiosk option (which was pretty neat), with the following flavors: - chocolate chip (8/10, loads of chocolate chips, soft) - chilled sugar (didn't get to try these, but my kids say 9/10) - snickers (10/10, literally snickers in a cookie form) - mint brownie (10/10, tasted like Andes and is even better when warm) [ Cookies are HUGE, soft, and pretty good. We shared cookies with our neighbors, and they were a huge hit. Loved it so much that I wanted to be petty and take credit for something I didn't make LOL ] As we waited, no one attended to us. It felt odd, as I saw the staff attend to the other parties/customers. No one greeted us, but eh, I thought no big deal. When our order was called, that was it. There was no interaction, no nothing. Left my box on the counter right next to the delicious samples of mint brownies. I didn't know how to react, since one of the biggest highlights from this place is their "amazing customer service." The cookies are a fun, delicious, occasional treat - and decently priced. Just wish their customer service was a bit better. Maybe they were having their 'off days', but there were multiple employees, and not one said a word to us - and it was just us. Just kinda felt off. read more

I was craving something sweet so I searched my area to locate gourmet cookies. I'm a sucker for a good chocolate chip cookie These did not disappoint! One cookie was more than enough. They are served warm. Highly recommended.. I even returned the following day for two more and look at the cute little box it comes in. read more

Crumbl - Cinco Ranch - Bakeries Near Me - Katy, Texas

Other than the fact it took almost an hour and half to get delivered, WOW! The cookies were absolutely delicious. We got sugar cookie, chocolate potato chip, vanilla, and Kentucky butter cake. All were AMAZING! read more

Absolutely delicious! Each week is a different selection of cookies. Fresh and warm. Will definitely go back

Pretty good service. Quick to make the orders. Could work on cleanliness where they're making the boxes and on the order counter. Went to pick up an order and there was boxes every where. All over the floor, counters, everywhere. Other than that cookies were decent. read more

I so appreciated their delivery service when I decided to send cookies to my mom and my sister for Valentine's Day. They delivered the treats right on time and they both loved the yummy surprise! read more

Crumbl - Cinco Ranch - Bakeries Near Me - Katy, Texas

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Cookies are always delicious and fresh. Love their ideas! I only wish some of my favorites or some Ive missed but wanted to try would stay longer than a week. read more

This was my first time trying this chain, so I bought 8 cookies thinking they'd be smaller, and I wanted to try all the flavors. I was shocked to see that each cookie is huge! I definitely did not need 8 cookies for 3 people! We were all shockingly disappointed by the chocolate chip cookie. That's usually a favorite, but we found it to be quite bland and boring.... Much better at Chick-fil-a. With that said, the sugar cookie was surprisingly amazing. It has that great almond wedding cake flavor. Best sugar cookie I've ever tried. I also really liked the cornbread cookie. So in the end, the cookies we thought would be the best were the duds, and the cookies we got just to try were the favorites. I can't really speak to the customer service due to all the Covid restrictions. I placed my order on a touch screen, then a woman handed me my boxes. I don't think there was any social aspect to the process. read more

Crumbl - Cinco Ranch - Oatmeal chocolate chip, some kind of peanut butter brownie, chocolate chip, & sugar cookie - Bakeries Near Me - Katy, Texas

Love Crumbl...so delicious. We frequent here often and even cookies I think I won't like end up being better than expected. My faves are Cornbread and Apple Pie read more

Ordered a six pack of cookies today from Crumbl. Service was quick and cookies fresh. My favorite was the apple caramel cookie - highly recommend. Anytime the make that flavor, I'll get in line. read more