No complaints great customer service, and fast service at that. Always consistently good desserts. Oops did I say good? I meant phenomenal!!

Big fan of their Dubai brownies. Love the topping and crunch from the Kadayif. Yummmy read more

Crumbl - Dimond - Oreo , oatmeal, tiramisu, Dubai brownie - Bakeries Near Me - Anchorage, Alaska

Always have a Different Opinion every time I go there. Just love their Cookies. Just have to remember when ordering make sure too look at their Special Ones as they are a few cents More. read more

Crumbl - Dimond - 6-Pack - Bakeries Near Me - Anchorage, Alaska

Got my free yearly birthday cookie! Crumbl is a specialty cookie shop. I have had other cookies when brought to a meeting or something but I would never pay what they ask for, not for a single ($5) and not for a four pack ($18) They have some interesting flavors, but none have I been like wow that is amazing. It's cool that their flavors change each month. What else can I say? Sign up and get their app to get a free one on your birthday. read more

Crumbl - Dimond - Browne sundae - Bakeries Near Me - Anchorage, Alaska

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Better luck next Visit Bust, cold, wet and windy. Too Many customers. Will try another time read more

Always fresh and delicious. Consistent every time! I love to send Crumbl as treats to friends.

Crumbl Cookies has a south side storefront, nearest Old Seward Walmart. Although there are many local cookie businesses to support, most don't have such convenient operating hours. The store is bright and clean. Pretty identical to Crumbl's Tikahtnu location. Cookies were hot and fresh. There was a line, but it moved quickly. I would return. read more

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I received a coupon in the mail for make any purchase get a free cookie so I gave Crumbl a try! First impressions - super friendly staff! The lady working the front explained to me each Monday they announce new flavors of the week and those are the only flavors available for that week. Cookies come in regular size (which is large) and mini size (which would be a normal average cookie). I tried a 4 pack combo plus my single free chocolate chip cookie. Holy cow they are delicious!! read more

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I came down here after receiving a printed coupon on the back of my receipt from Carrs after doing some grocery shopping. The coupon states that you get a free Chocolate Chip Cookie with any cookie purchase. It sounded like a great deal so I drove to the Dimond location down the road. It is located in a separate strip mall in front of the Walmart at the old Play-It-Again sports location off of Old Seward across from the Dimond Center. When I came in, there was a line of several people waiting by the register. The first bad sign was the mother and son that were last in line abruptly left looking frustrated. I wasn't sure if it was because the wait was too long or if she received an urgent phone call. I went in hoping the wait wasn't the case. The employees were busy making cookies and there were only two people in the kitchen running back and forth. It looked like they were short-handed and they were doing everything they could to keep on top of the orders. No one greeted me when I walked in but seeing how shorthanded they were, it wouldn't be fair to criticize them for an oversight. Fortunately, there was a DIY kiosk where you can place your order and pay right away and wait until your name is called out. I took advantage of this and completed my transaction. I could not use the freebie coupon at the kiosk. I had to present it when I approach the pickup counter. The wait wasn't very long. Most of the customers received their order in minutes but the employees were running back and forth frantically when there should have been more behind the counter operating the register. They were visibly tired and I felt bad for them. Regarding the menu, their prices aren't cheap. It is $6.00 for a single cookie and the next size up is a 4-cookie box order that comes at $19.50. Thankfully, I had that coupon with me. I chose the Reese's cookie to go with the free Chocolate Chip. I stood off to the side for a few minutes until I realized that my order was already sitting on the counter and no one called out my name. I asked if that was my order and the girl at the counter wasn't sure and had to go back to check. She confirmed it and I gave her the coupon that I received at Carrs. She didn't look happy and had to ask a coworker how to redeem the coupon. Her coworker showed her and then ran back to get a cookie out of one of the ovens. When I got back inside my vehicle, the cookies were hot. I took a small bite out of the Reese's cookie and it was very buttery. It didn't have the right balance between the butter and sugar making the texture very delicate and crumbled apart easily. I know that is the namesake of this business but it was like it came out of the mixing bowl and thrown into the oven to heat up before being served. The Chocolate Chip cookie had a better texture but the chocolate chips were very bitter and had little trace of sweetness. No balance on the ingredients there. With a drink, the purchase came up to $7.99, $13 if I didn't have the coupon. That is the price of a large value meal at McDonald's and even that is expensive for McDonald's. I normally don't like putting out negative reviews especially after seeing positive ones from fellow Yelpers. Unfortunately like all franchise eateries, employees come and go. Everyone gets different experiences at any given time. I will give these guys another chance in the future but this wouldn't be my first choice for cookies given the price and the ones that I ordered. read more

Crumbl - Dimond - Reese's cookie. - Bakeries Near Me - Anchorage, Alaska

The area inside is clean and seems well managed. The people on the other hand could learn to use some thinking. We online ordered but got there early. About 10 minutes early. There was nobody on the queue on the board and only on person in the drive in waiting. We asked about getting our cookies early since we were there. The guy said no since there was an order before him and made us wait. What did the employees do as we waited - a whole lot of nothing. Should probably give less starts but I rounded up read more

Crumbl - Dimond - Bakeries Near Me - Anchorage, Alaska

Excellent service, clean store, delicious cookies! the kids keep asking for more, so we are now regulars!

Delicious, fresh cookies you can smell the minute you enter the store! I gave them as gifts to my bosses and also ate the peanut butter one myself. Everyone was happy with their gift!! read more

Service was good, cookies are delicious especially when served warm. A but pricy at $5 per cookies but if you wanna splurge- go for it! read more

Crumbl - Dimond - Crumble - Bakeries Near Me - Anchorage, Alaska

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Good cookies! Love the new flavors every week!! They're quick to serve and the store always smells heavenly 10/10!! read more

Sometimes waits are long. Good cookies. Sometimes small for the price. The pink sugar cookie is the best!

We have been ordering for corporate events and location visits! The cookies are always a huge hit! The app makes for an easy pick up! Wonderful & Fast service ! read more

This is giant cookie heaven! MMMMM! I'm so glad they opened one closer to us! Been hearing ads on the radio that they were having a Grand Opening and come get a warm Chocolate Chip cookie, for FREE! Tell your friends and family to come Friday, Feb 17th. Well Judy and I were out so on our way home, you know we had to stop! We've had their giant cookies before so good. So when we got there we added the order app and got in line. We ordered 2 Chocolate Carmel cookies and 2 NY Cheesecake cookies. Then we waited a min or so and the box of 4 came with the 2 free cookies. OH MY ... warmed and melty chocolate chips we ate on the ride home. So freaking good and what a treat. I would order these for Special Occasions and treat guests. The different cookies are perfect to cut in quarters and sample their varieties at a party. I remember the first time we had them. There special! Go grab ya some! read more

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Always friendly when I go in. Cookies always taste fresh not like they have been sitting around.

Cookies here are wonderful. The workers, kind of rude. P.S. Laughing at Customers isn't very professional. I love being the butt of the joke when I miss the closing. So funny. read more

Yum - cookies! So delicious. Only done delivery, but very happy with the variety and delivery service.

I love the weekly variety. I also love how quickly my order is filled. I just wish the cookie dough cookie was an always cookie!

Food and service always spot on at crumble. Prices are fair considering a cookie is like the size of a meal. Be careful, they are dangerously good! Employees are always super friendly and try to provide the best service possible. Give them bakers a raise! read more

So far the service has been speedy and people greet you when you come in. I like the rotation of cookies and the large size. I love the classic chocolate chip but there was a few mint cookies that caught my attention. Some of my fam bam says the cookies are too sweet....but cookies are supposed to be sweet right? Find a favorite and enjoy it read more

I ordered catering (mini cookies) and they came out great! My order was on time and ready to pick even though they had an IT snafu. When ordering the staff walked me through on how easy to order straight from my app, rather than stand at the kiosk and decide what I wanted to get. win-win I got to sit in my car and eat my lemon poppyseed cookie while ordering more cookies. :) read more

Crumbl - Dimond - Cookie display at our Christmas party - Bakeries Near Me - Anchorage, Alaska

Best ever !!!! Great selection and fresh right out of the oven . Friendly staff ! Kindness goes along way

They are a little spendy but worth every penny! This location is clean and welcoming every time we visit. Thank you!

The delivery was very efficient! Crumbl always serves not only fantastic tasting cookies but aesthetically pleasing cookies as well!

Ok..a little over priced for cookies that were marginal and the service could have been a little more professional, but what do you expect when a couple of teenagers are running the show. read more

A great place with wonderful cookies. I would recommend their cookies to anyone looking for great sweet treats!!!!

Love, love, love with their cookies me and my grandkids go and get 2 each. It's the highlight of our day together. We enjoy the different flavors and trying each other's cookies. read more

Crumbl favorites are carrot cake, cinnamon French toast, snickers, Twix, all peanut butter cookies, and cheesecake variety flavors!

Cookies are yummy and stay fresh a pretty long time. The reason I didn't give 5 stars is that they always only have one person working and they are overwhelmed. Causes the cookies to not be as good. Definitely not very pretty. read more

Love Crumbl cookies. Nice clean atmosphere, staff are so kind and welcoming with there service

Definitely my go to spot whenever I need to kick a sweet craving. The employees are always welcoming and the service is usually pretty quick and easy. read more

Best cookies! They last for days! Kids love them, I love them! Service is spectacular.

Best cookies and service ever!!! The quickest delivery service I've ever experienced. Definitely referred friends and family.

Love this cookie store. So glad they're in Anchorage now - with 2 locations! The stores are always very clean and have nice people working there. The cookies themselves are very good They have a rotating menu that changes week to week. The app is easy to use and great for recording what cookies you liked and which you didn't. You can also earn free cookies just for buying cookies - which has worked great! This location is easy to get to. read more

These are absolutely work the hype! A coworker brought them in and I couldn't stop sneaking off for more - ESPECIALLY the cinnamon dry read flavor they had that week! These taste so amazing and are so soft! You need to try them! read more

Love the service here always cheerful and they are quick even when crowded. The selection is always top notch and they never run out at this location. read more

Zero customer service. You basically order on a computer then walk up and a human robot hands you the cookies. The boxes are huge and not airplane friendly. Expensive and chemically smelling. Don't get the hype. read more