We received a gift from a friend from Crumbl Cookies. We were given a box of a dozen cookies. The cookies looked so nice and tasted so fresh. There was a nice variety, but my favorite was chocolate chip. I will have to go to the shop and get another dozen cookies real soon. read more

Crumbl - South Elgin - Bakeries Near Me - South Elgin, Illinois

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Love when an owner is at their store! This location the Serice is above the norm. They actually look at you and talk to you and even help! read more

Crumbl - South Elgin - Cookies for my fam. - Bakeries Near Me - South Elgin, Illinois

I like to get cookies from Crombl. The cookies are so pretty and taste so delicious. I like to get some cookies for a birthday. There is a good variety of cookies. I like the Oreo, chocolate chip and sugar cookies. I can't wait to go back. read more

Always fast service and staff is pleasant. They always have all the cookies in stock and the turnaround time is quick.

Good cookies. The pricing is a bit high considering the additional tipping expectation. But it's just between a bit expensive and unjustifiably high. Sometimes there are weeks where they have pretty odd flavors, so you just have to plan around when there's something interesting. The service is great. The inside is clean and you typically don't have to wait very long. read more

Crumbl - South Elgin - Chocolate crumb w oreo - Bakeries Near Me - South Elgin, Illinois

Got 3 choc chip and a double choc for like $25. Compared to Amish cookies Crumbl is TRASH. It's dough tastes weird AF, and I'm surprised yet not so surprised that status quo people think this place is any good at all. HOT TRASH disgusting, not made with love and blessed by God. I suppose the Amish got alot over the status quo people of America and the world cuz they actually follow better principles like quality over quantity. read more

Great experience love the very warm welcome the cookies were presented very well. Employee was so friendly

This is just a cookie shop. Walk in order or pick up your to go order and leave. Ordering on the app is easy and quick. I've never had to wait in line here. Never had any issues with the cookies either. This is not a place with seating as the shop is very small. read more

We noticed there wasn't a line out the door and decided to stop by Crumbl. The staff were friendly but didn't seem knowledgeable about the flavors which was disappointing as there were a number of first time customers. I made my choice based on name and look. I appreciated the difference in cold and warm cookies and that they were nicely decorated. The cookies were all heavy and looked and tasted underbaked. This theory of being underbaked seemed to be confirmed when I compared them to the photos posted by the store. Of the four we tried, lemon, fried ice cream, chocolate chip and old fashioned, the best was the lemon and that was due to the slightly sweet, slightly tart icing. The doughs were not that flavorful, except for a vague hint of spice. I would be willing to try them again but not sure I would know if the cookie was underbaked before purchase so I will likely not, especially for the price. read more

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I don't care how good you are After drinking 30 minutes to get here, and several people making cookies inside and they'd closed at 2:36 in the afternoon! Two cars pulled up for cookies at the same time I was there. how many other disappointed customers were there today? Sorry, I won't be back! read more

Heard all the hype about this place before it opened and stopped in while passing by. It's located in the strip mall alongside the South Elgin Jewel. It was a Saturday just after noon. There was no line to get in and plenty of workers busily preparing cookies in the back. There was some confusion as we entered, with a kiosk up front for self service ordering. However, you can also just walk right up to the counter and order. We stood in line at the self service kiosk for several minutes before a worked motioned for us to come forward to the counter. The place only holds about 10 customers tops, so that's why there is often a line out the front. We ordered the 4-pack, which included the lemonade, chocolate chip, old fashioned, and fried ice cream. They definitely score high on presentation. The cookies look great. However, they seemed a bit too doughy for my taste. For the price, I probably won't be back. I can understand how others may like this type of rich, decadent cookie. I would prefer a good old fashioned Mrs. Fields over these. Pro tip: get their smaller cookies for a taste before buying the full size ones. read more

Crumbl - South Elgin - Lemonade, fried ice cream, old fashioned, and chocolate chip. - Bakeries Near Me - South Elgin, Illinois

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Good cookies. Can only eat half of a cookie at a time. Great variety of cookies and they change it up all the time.

Delicious. Always delicious. Service is always fast, and it SMELLS amazing every time I go in. read more

Always stocked and great customer service. The store is fresh and clean and top notch.

Amazing the cookies that they make mwah chefs kiss but I kinda wanting to try the Courtney flourless cake

Taste awesome but a little too pricey. I would definitely go there more often if they could somehow manage to keep the price reasonable.

Worst crumbl ever...will be continuing to drive to Showplace Naperville... Sigh Place is filled with about 30 clueless young people making $15 an hour and a manager who doesn't really give a crap about customer service or running a proper Crumbl. They over commit and consistently run out of flavors even though you placed an order for a to go order that morning. They blame the app. It's not an app problem folks it's a U problem. read more

Always super service! Cookies are delicious! Always a crowd pleaser. They're usually always made pretty quickly even when busy!

The coconut cream pie cookie is to die for! Best cookie they make! Run don't walk to get it!

Yummy cookies, I like that they change their cookies every week. I like that you can order on the app and pick up right away.

Great cookies and service! Friendly staff and clean store! Came here for the mystery cookie-PINK SUGAR!!!!

Good cookies and they are always helpful and always smiling there love going there. If u guys love cookies go there they are awesome

A bit pricey but delicious! Never disappoints. staff is always very friendly. Phone app is the best way to order love the rewards they have.

Always flavorful and delicious cookies. Excellent quality and a great treat for any sweet tooth. Highly recommend

we recently moved near this one & have been multiple times. great cookies but quite pricey. I wish they had smaller, more bite-sized packs for cheaper. but they are good & service is quick. read more

Finally decided to give these cookies a try! Service was fast and the store was clean. Cookies were warm and delicious. read more

Crumbl - South Elgin - Cookie butter, chocolate chip, pumpkin cheesecake, brownie cookie. - Bakeries Near Me - South Elgin, Illinois

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Delicious cookies! I love that they change the menu weekly. The staff is very nice and the facility is very friendly. read more

Good cookies. Not a big selection. Nothing unique except maybe the chocolate silk cookie. Really pricey. Super bright blinding white inside. read more

Cookies are ok, but overpriced, too sweet and lack actual flavor. Employees just kind of stand there and wait for you and it's awkward. Sweetness Cookie Shop is not even 1/4 mile away and is way better. They are less expensive, actually homemade by a small business owner with creative flavors, and better, more friendly service, with more options as well. Sweetness is better than Crumbl. read more

Never open. Owner didn't know what they were doing. Didn't prepare correctly. This place will be out of business soon with that bad management, lol. Amatures. Went by today. TEMPORARILY CLOSED ON THE DOOR FOR AT LEAST AN HOUR! IN THE MIDDLE OF THE DAY! read more

Horrible, horrible service. Is there an adult in the house. It's teenager hell. Joking, kidding and standing around. The lobby was packed waiting for a cookie. After :15 minutes they told everyone that they are out of cookies and it will be another :20 minutes. I asked for a refund and left. It will be a fad for a while. Then bye, bye. $15 for (3) 2000 calorie cookies. Funny there is a gym next door. They were out of cookies, but the genius working the register, who could not spell basic names, kept taking orders?!? Totally overrated and not worth it. People were pretty disappointed. read more

Cookies taste good and order was fast! I like that they switch up their flavors each week.

Had picked up a few of these for a family party and they just weren't good, plain and simple. Tasted like each cookie had a pound of sugar in it. How do you ruin a cookie? read more

Great store, delicious cookies, friendly bakery. Fresh ingredients, quick and great quality

Very disappointed!! I've been to this location a few times. First the cookies were really good. Second and third time they were just ok. This weekend we grabbed a box of four cookies. They were almost raw. I understand that the concept is for them to be a little softer than other cookies but these were inedible. Especially with the price read more

Fast and fantastic. Every cookie is amazing. They are humongous! The staff was very friendly too.

My daughter love these cookies. Buys them for coworkers.Fast friendly service. Convenient location.

i am absolutely obsessed with any of the cookies with cream cheese frosting - so good!!

CHECK YOUR ORDER BEFORE YOU LEAVE! We placed an order online and after saying we arrived we still had to wait 30 more minutes at the store for the order to be ready. It didn't seem busy at all. After driving all the way home we realized they gave us the wrong cookies, so we drove back to get the correct ones and they were sold out. A HUGE waste of time over cookies. Very disappointing first experience, hopefully they get things figured out. read more

Was excited to go to this place because it's down the street. Worst experience ever. I ordered four cookies - chocolate chip, French silk, caramel and poppy seed. I paid and was told the wait was 30 minutes. I left and came back 25 minutes later. The teenager that took my order was clueless. 1) They couldn't locate my order 2) My order wasn't even ready. 3) I specifically asked if there were any nuts because my kids have a severe nut allergy and they confirmed the peanut butter was the only one with nuts. Too bad the caramel has nuts in it. 4) they sold out of my poppyseed when I paid for it 25 minutes before. Omg they are so clueless over there. Drive to another crumbl. I hope corporate gets involved with all these bad reviews read more