My family has been a Nothing Bundt Cakes customer for several years. We love their products and…read moreplace orders a few times a year for special occasions. About 7 months ago we moved to Menifee, and this was our third order from this location since moving here. As always, the cakes we received were delicious. However, at our birthday party that evening, when I opened the custom box of buntinis we ordered, I discovered that there had been a mix-up and they had given me the wrong order. The party was already underway and it was late evening, so we consumed what we received. The next day I returned to the shop and told the young lady that came out to help me that I needed to speak to a manager. And that was how I met Carrie T, the store manager. I showed her a copy of my order and a list of what I actually received (with photos). She looked the order up, and confirmed it had been properly entered. We concluded that there had been an error in the packing process, and my order number had been affixed to the wrong box. Mistakes happen in even the most proficient operations. It is how you DEAL with these errors that distinguishes the best places to shop. Carrie gave me a complementary pumpkin spice Bundlet, placed a credit (good for 12 months) on my account, and thanked me for taking the time to return and let her know. That information, along with my documentation, was something she could share with her employees as a learning exercise to help prevent similar errors in the future. I recommend this Nothing Bundt Cakes location. They make great products and they did the right thing to rectify an error.

Incredibly rude and unprofessional service!…read more So I walked into this Nothing Bundt Cakes just now, and the cashier lady said, "Hello, how can I help you?" I told her I'd like to order one of the cakes below. She asked, "What flavor would you like?" while peeking around the glass at me, and I said, "Well, let me see... oh, you have peach cobbler, that sounds interesting." Around this moment within seconds, another lady walks up behind me while I was choosing my other flavors and tells the cashier she wants to order two peach cobblers. Instead of telling her to wait, the cashier just starts to service her! Meanwhile, I'm left standing there as they continue to talk at the register. At first, I was going to wait, but then I realized I just got cut in line because neither of them wanted to wait five seconds for me to choose my flavors. How rude. There was also already another client in there ahead of me, probably waiting for her pre-order cake. As I took a step back and looked around, even she gave me a look like she completely understood what just happened. That was what made me officially decide to leave. I was going to buy at least a few cakes for myself and my kids, but instead, I walked out. I will not reward this terrible service.

I called to order cupcakes for my daughters birthday the following day, and she was more than happy…read moreto fulfill my order even though I gave her a short notice! My daughters favorite colors are pink and blue and they absolutely loved how these turned out!

While I did not have the pleasure of enjoying her treats as she was too busy to complete my order,…read moreshe referred me to someone that she thought was reliable. While the other person failed and left me without a cake for my son's birthday party... the owner of Adorablez Sweetz apologized and assisted me in getting my refund. She definitely is a trustworthy and sincere business owner! I hope to be able to order from her in the future!