Just purchased a new "Grand Design Imagine XLS" from Camper World-Springfield, Missouri. We had…read morepreviously had awful experiences near home - (5 hours away) with bait and switch, hidden fees, and just plain dishonesty. We then found this Grand Design online and reached out to salesman, Austin who was patient and knowledgeable and answered all of our questions - Once the deal was made, we drove the 5 hours and made contact with David who was extremely helpful and honest with questions about financing, - Austin was off work the day we arrived , so we met with Dale. He was awesome, helping us with with hooking up to our truck and other questions about camping and towing -then Nya showed us every feature about the camper - she was kind, patient and knowledgable. Once we made it into the business office to finalize the paperwork we worked with Darwin - who was also extremely kind, helpful, knowledgeable and most importantly not pushy at all. Overall our experience at Camper World was perfect! - would recommend to anyone looking for a Rv - especially if interested in Grand Design as they appear to have a large selection.

if I could leave a zero I would! There is no sense of customer service at this establishment. They…read moreare not willing to answer any questions to help anybody, especially newbies to RV camping. they act offended or as if their day is interrupted when you try.

Ken was so helpful getting us assistance when our skylight came off while we were traveling. He…read morewas a lifesaver!

Charged $230 to come out repair roof leak Bad attitude…read moreunfriendly and said that RV wasn't worth it fixing but claimed he "would do the best he could". Refused to get in between the fence and the camper even though he was skinny, and there was plenty of room. After rain, leak was as bad as ever. Husband fixed it later by himself no problems Wish I had my $200 back

From start to finish, my experience with WEHR RV in Springfield was absolutely fantastic! I…read moreinitially found a camper I was interested in on Facebook Marketplace and reached out with a few questions. Michael was incredibly quick to respond and very helpful from the beginning. When I made the trip to Springfield, I was greeted by the nicest young man, Chris. I let him know I had been working with Michael, who was assisting another customer at the time, and Chris stepped right in without missing a beat. He took plenty of time to walk me through the camper and never made me feel rushed. I scheduled a follow-up appointment the next week for a full walkthrough, and that experience was just as impressive. Vincent helped us, and he was outstanding--he thoroughly explained how everything worked and answered every single question we had with patience and professionalism. Roy and the team in parts and accessories were also wonderful. They helped us find everything we needed (and wanted!) to get fully set up. Overall, the entire team at WEHR RV made this such a smooth, enjoyable process. Excellent customer service all the way around--I highly recommend them!

We had a wonderful experience with this dealership trading travel trailers. Our salesperson Darin…read moreDobbs was very friendly and knowledgeable. Lee did an excellent job making sure we understood everything during our walk through. Very accommodating on scheduling a day to bring in our trade and pick up new one. We would gladly do business with them again.

These men are amazing....... talk about emergency done right...... what was a wiper motor…read morereplacement turned into plumbing redo and they made it happen in hours knowing that I was living in my RV..... I pray My Jesus bless them for the blessing they are in my life....all your rv -camper service needs

After hours of driving whilst moving across the country, our car's transmission went out. When we…read morewere finally able to pull our vehicles into their massive parking lot to switch cars, the owner came out to yell at us. Told us we could have done so on the side of the highway, asking us why we had to do it right in front of his business (We were not blocking anything, as the empty lot was indeed, empty) and not to leave any trash. Understanding "Business is Business" aside, wouldn't helping people who are in the middle of an emergency situation benefit said business with more positive engagement? Instead, I have to leave this one star review, as my true feelings on this matter require a zero. Perhaps a better approach in humanity is needed, but is lost here. Based on the number of negative Reviews, I would go to Springfield when shopping for an RV/camper.