Referred to Dr Crutchfield by a family member. Made an appointment for a serious skin condition. Already knew what I had before I got to his office because it was a contagious condition and 3 other family members had it. Assistant was not friendly. Waited an hour for him to come in. He barely looked at my skin then proceeded to tell me that "some people are crazy and need psychologists". I asked him if he was insinuating that I was crazy and imagining things!! I lost it!! This guy is a quack and the most arrogant and unprofessional doctor I have ever met! Again you are a number there and this guy lacks empathy.. it appears he is only in business for the awards and to treat you like cattle.. in and out!! Don't go here!! read more

Dr. Crutchfield is very nice but every single visit, I wait in the lobby at minimum an hour and then wait in the room. My visits are always at least 2 hours long. I also was advised to purchase, out of pocket, 2 creams that are Dr.Crutchfields own branded products. However, both products ingredients are prescriptions I could have had covered by insurance so I felt like that was a little unethical to profit off of prescription strength topical creams when he could write for a prescription instead. read more

Two hour wait - unacceptable. Two hour wait for 2 minutes with a physician - unacceptable. I spent most of the time there using my phone growing more aggravated by the minute. I have no doubt Dr Cruthfield is a good doctor but I think he's stretched himself too thin. How many appointments can a person reasonably fit into a day. Take that number, multiply by 3 and that the goal here. Either greedy or self important but either way it's not my cup of tea. If waiting is your thing, this place is for you. read more

I just started care here. I have been treating here for accutane, beta peel, vbeam laser for wart, and purchased skin care and other makeup products. Their prices are reasonable. The doctor is busy because he is great at what he does. And he has several assistants that help speed things up. Regarding what some other reviewers suggested about timing: Bring a book or, if you are a student like me, bring some homework. Do not expect a rigid schedule like some reviewers seem to mistake. While the wait, at times, can be different than the plan you envisioned, it usually is not that bad. I have always planned to come in and get treated. If you go in the mornings, it is easier to get out on time. Times are busier than others in the afternoon it seems. read more

While I truly like Dr. Crutchfield and his staff, the extended wait times are unacceptable. Over the years, the wait time has gotten longer and longer. I shouldn't have to budget two hours of my day for a two minute treatment. I will be seeking another practitioner who is able to schedule visits more efficiently. This makes me sad because Dr. Crutchfield does excellent work. However, the wait times are simply out of line. read more

I've been a patient of Dr. Crutchfield for over 5 years now, and have to say I've become less and less impressed with his practice over the years. I go to him for acne issues, and am on Accutane. Dr. Crutchfield is the sole doctor on staff, although he does have an army of dermatology interns acting as nurses. PROS: A) Aggressive treatments with appropriate recommendations. He doesn't shy from using the latest and greatest if that is what he thinks you need to solve your issues. B) Free wireless internet. Definitely a plus if you're there in the middle of your work day. C) Credentials. He teaches at the U, is active in research projects, and has a lot of top doctor-type awards (just see the receptionists' wall). CONS: A) Extremely long wait times. The least amount of time I've waited is 30 minutes, and that's simply to get from the waiting area into a checkup room. It's another 15-20 minutes additional before Dr. Crutchfield even comes in to see you. I actually had a recent appointment where it was standing room only because there were more than 20 people waiting, and that time I didn't even see the doctor until 1.5 hrs after my scheduled appointment. B) Ridiculous appointment calendar. Dr. Crutchfield currently is on a 2 month or more back up on appointments. Thus if you were to call in this month (February) you are lucky if there's an appointment spot available in April. Note that the majority of his Medispa appts are in the middle of the day (10-3 pm) so if you have a medical appt, you're fighting for spots between 8-10 am and 4-5 pm. C) Rushed appointments. Dr. Crutchfield and his nurses rush you in and out of your appointment, and you have to be the one to interrupt and slow them down. His office strives to be efficient, but sometimes come off like they are hoping you just shut up, sit down, and take what they give you. D) Too much focus on MediSpa, too little focus on medical work. Dr. Crutchfield used to have a lot of patients who came in with medical issues like acne, psoriasis, and other true skin conditions. However, once he entered the MediSpa realm, it seems the majority of his attention and service has shifted to catering to people wanting beauty treatments performed. There is a definite difference in service by the staff and the doctor himself if you're coming in for a $2,000 beauty treatment or an insurance covered medical issue (like how you'd treat a thoroughbred vs. beef cattle). I've seen fewer and fewer people coming in for medical appts and an increase in beauty appts (how do I know? I blatantly eavesdrop when people have to make their return appointments). OVERALL: I only still go to Dr. Crutchfield because I wanted to do a second course of Accutane, and he had records of my past experience with Accutane. I'd recommend him if you're getting a beauty treatment performed as he appears to be at the head of the pack in regards to those, but I'd recommend you find another doctor if you have a medical issue, as the service he actually provides isn't that much different from other doctors that I've been to in the past. read more

If you want to wait for over 1 hour to see him for less than a minute then he's your guy. It is an assembly line of patients. This guy is rolling in the money. He books people every 5-10 minutes and is the only doctor. I used to think highly of him but not anymore. Either he is trying to help everyone and is way over extended or he just wants money and is driven by greed, either way I will never return. read more

Getting an appointment was not hard at all. I was given an appointment about 6 weeks out. Everything was downhill from there, though. I had an 8am (right when they open) appointment, and I waited about 15 minutes to get into a room. The nurses took my info and asked about my concerns. I told them I was concerned about acne, but I wasn't sure that it was actually acne, as it had been around for 10 years and I had tried a million different products to get rid of it over that decade. After another 15 minutes, Dr. Crutchfield came in. He honestly didn't even look at me. I mean he didn't look away, but he didn't examine me whatsoever. All he did was point to a picture of his daughter saying that she went on Acutane and that it worked wonders, then said that's what I needed. (But the acne that Acutane treats isn't what I have.) Then, he tried selling me an expensive cream he concocted that didn't have any ingredients listed on it. It was about $30 for an ounce of product. He also wanted me to go to in-house treatments that were once a week or every other week (don't remember) and they would cost $100 per session and were not covered by insurance. They said I would benefit from 8 sessions (give or take - again I don't remember exactly). After that, the nurses brought in a bunch of paperwork for Acutane and wanted a pee sample from me. I said I needed to think about it first. Besides the pregnancy defects, there can be other serious side effects like depression (something I don't want to deal with again). But the only side effect they cared about was the pregnancy defects. I felt rushed to see the doctor, he didn't seem to care about me at all - just wanted to see as many patients as possible so that he can stay rich. The persona that you hear on the radio from him is just that - a persona - a farce. I felt ripped off, because now I had a $200 medical bill to pay for a service that was anything but helpful. I will never go back, and I will recommend that people not go here. read more

I sought out treatment from Dr. Crutchfield due to a very persistent case of adult acne. My face was never really horrifically broken out but always enough to be consistently blemished and annoying. Based on reviews and his prominent identity on the internet I made an appointment with Dr. Crutchfield. My first appointment was the usual fair to begin with, long wait time for a popular doctor to be expected, but the eventual prescription he gave me was anything but what I'd expected. He cruised into the exam room and spent a total of 5 min. discussing my problem before handing out a very aggressive treatment plan. He asked little to no questions of me, but I assumed this man see's many cases of acne a day and knows his stuff, and wrote his prescription in under 3 min. The action plan he laid out included a full round of Accutane ( a very potent and tricky drug, so tricky and full of side effects it comes with a video and contract/release form you must sign before taking it) as well as a round of lasers. I left feeling a bit dumbstruck, what had seemed like problematic acne walking in felt like def con 9 walking out. I would need to nuke my face to get rid of it. Let alone the price tag of above said treatments. After reading the info on Accutane I decided ingesting that drug came with more risks than I was willing to take and I sought out care from my general practitioner and a dermatologist in Edina who I won't mention here because I don't want it to sound like a plug... Between the two of them I was prescribed birth control along with a skin care plan and now a year out and my skin is blemish free and healthy. The cost to both my pocket book and health was minimal. Prescribing such a hard hitting drug to a first time patient within minutes of meeting them and resorting the the most extreme measure of treatment before exploring other routes first is just irresponsible medicine and not worth the pretty penny he charges. In my opinion. read more

Wait times are ridiculous. Plan on waiting 30 minutes in waiting room and another 15-30 in room. This is consistent in all the appointments we've had here and I find disrespectful of patients time. read more

POSITIVE Dr. Crutchfield's Cuticort scalp oil is the only remedy for my scalp psoriasis. I have tried every aggressive steroid with multiple dermatologists. His own formula oil is the only thing that relieves the pain, itching and severe flaking I experience constantly. He also allows a 3 year refill window without another visit and they will ship the oil directly so I don't have to drive to Eagan. NEGATIVE The wait time is outrageous for an incredibly minimal amount of time with the doctor for questions. I had my two daughters - 1 & 3, with me and I thought I was going to lose my mind with them in the waiting room. They are generally pretty good but they ARE children and a 90-minute wait was ridiculous. He spent less than 3 minutes in our room and definitely made me feel like I couldn't ask any questions or have follow-up to his diagnosis. SUMMARY Unfortunately, I have tried legitimately every other treatment available with no success and this is the only remedy for my psoriasis. Enduring an incredibly long wait with no opportunity for follow-up is just something I have to accept to not cover my scalp in aggressive steroids and cure my psoriasis. Seems like a crummy trade off when this is clearly a patterned issue. read more

I heard a lot of good things so I decided to give him a try. They scheduled months out and it took me 45 minutes to drive there, but it seemed very worth it. The first time I came, the wait was very short. The second time it was an hour. The problem I have is the extremely short office visit. He was in my room not longer than 1 minute and barely looked at my skin. I understand that lots of dermatologists have "go to" regimens (in this case it was Accutane), but I would imagine there should be some individualized treatments specific to the type of acne or history the person has. Spending an extra few minutes discussing options as opposed to just telling me "this is what we are going to do" would give the consumer a feeling of choice, which is always appreciated. Acne is often a very personal and embarrassing issue and treating it with a "seen one, seen'm all" attitude can leave a patient feeling unheard. The doctor is a very friendly kind man, so no issue there. Just didn't feel like I got anything from the appointments, which puts me back at square one. read more

Dr Crutchfield seems to get 5 * reviews across the board everywhere else. Wonder whos posting these....Wink Wink. I too was threatened rudely by his office mgr/attorney, when simply questioning the use of accutane for acne. Any reasonable person would. Unfortunately some measure of civility seems to have left with the dying off of the 'greatest generation; in particlar in a setting where compassionate concern used to.be the rule. Seems like a bad idea seeing this clown. Thank you , Yelp, for not allowing scam.artists from purging thier reviews of any negative comments. Anyone of even minimal intelligence should certainly questions all 5 * reviews of anything. Certainly thats the collective thinking these low lifes have of thier community and clientele. Oh, forget the Twin City Magazine tributes to this guy, . Crutchfield spends real.money in ads there, along with the other 'Best Doctors'. Sad as hell he thrives , but not a surprise in the context of our Byzantine; and in our fearless, potus' own words 'mean' health care circus extravaganza. read more

Dr. Crutchfield has his plate WAY too full, they cram appointments in too close together and should space them out so they aren't always 30 min-2 hours behind the scheduled appointment times. He is a very nice man, I'm sure, but seems impersonal and speeds through his visit with you so he can move on to the next patient. I usually spend at least an hour waiting on him just to see him for maybe 5 minutes. His nurses cannot draw blood for the life of them and therefore I have waived the blood draws during my Accutane follow up appointments. His staff seems to also be impersonal and some of the front desk clerks have been short and snappy with me in the past. He either needs to hire another doctor or schedule appointments further apart. If they aren't going to change that, the least they could do is have a TV in the waiting room that has something other than pictures of his staff and testimonies... no one cares. I do continue to go to him because I'm simply trying to finish out my course of Accutane and he has all of my past records. read more

I used to struggle with acne for months until seeing Dr.Crutchfield. Now my skin is smoother than ever and I'm SO happy I went to see him!

I'm a particular guy, I like results. Dr Crutchfield is about results. He understands the latest methods, and uses the most aggressive to get you cured. He is a sole practitioner. He has lots of nurse-practioners who do the intake, get your history at each visit, do a blood draw if necessary, etc. After that - Dr Crutchfield will see you. Yes, he runs late - but to me the far superior treatment is worth it - just factor in the wait time - bring a book. In the seven years I've been going to him, he has always been cordial, and given me all the time I needed. The results have been great. My story: I had psoriasis for many years - a few spots - covered by my clothes - well under control. However, it all of a sudden I had it in 30 some spots. My dermatologist gave me creams ($100) for a tube. Told me to put it on the spots - twice a day - are you kidding? It never took them away. I asked, he offered no other solutions, but different creams. Dr Crutchfield suggested different systemic drugs. I started on one, and in a month the psoriasis completely cleared up. I've been on the drug for 7 years, I go in every 6 months for a check up and a blood test. read more

Each appointment I had to wait 1 or 2hr beyond appointment time, when he sees me doesn't spent more than 3 to 5 minutes to see the condition or give enough written information/procedure, I been there 3 times, don't know why he is not giving time but charging the money. He is a good person but something does not synchronize. As a result, my treatment had not gotten the effective result. read more

I had injections in my jowl area. I didn't see any difference and called the office. I asked the nurse if the dr. cared that I was unhappy. If not, I was perfectly willing to go somewhere else. She said Dr. Crutchfield would redo it at no charge. I again asked in the office if I was going to be charged and assured I was not. A month later I received a bill for $125. I was told the bill was because I asked "BTW: what do you suggest for chapped lips?" He suggested aquaphor which I could find at Walgreens. He did give me a couple of samples of a steroid that could help. I was charged for an office visit. He didn't even look at my lips! My husband and I have spent thousands in the last could of years with Dr. Crutchfield. How greedy can you get!!??? BTW: the jowl area doesn't look any different. I will be finding a new dermatologist. read more

All Dr. Crutchfield seems to care about is cramming in as many patients as possible rather than actually caring about their health related issues. I kid you not, during one visit he DID NOT EVEN SET A FOOT INSIDE THE ROOM. Rather, he opened the door, asked me one question, AND THAT WAS IT! It took a lot more time for me to pay my bill at the front desk than the time he spent with me! Never again will I return to that money mill! As demonstrated in other reviews, there will likely be a 'business manager' who will eventually attempt to downplay the incident. I had several appointments with Dr. Crutchfield. As others have stated, the wait times are ALWAYS long and MUCH longer than your standard physician wait period. These aren't isolated occurrences. I could understand if the service made up for it. My first visit was the longest, but even that was less than ten minutes. Visits after that maybe averaged a minute, and that is probably being generous. I knew I made my last visit was when he lacked the courtesy to even step into the room. "Best Doctor" by Minneapolis St. Paul Magazine? Yeah right. It's doubtful whoever voted is actually a patient. That's more of a popularity contest than anything else and self-promotion is something this practice is very good at. All you have to do is walk into the clinic and you'll see what I mean. read more

I have heard great things about Dr. Crutchfield. I have always wanted to go to a dermatologist who would help me with my dry scalp. I am very pleased with the options he provided me in order to help my scalp. He is one of the best Dermatologists in the country and I am very glad I went to his clinic. read more

5 Stars all the way. Worth the wait and expense. I've always been thrilled. I had the worst acne and tend toward eczema flare ups. I feel totally content and confident with his treatments and advice. Once my medical problems cleared up he recommended some spa/cosmetic treatments and I've never felt more beautiful. Thanks Dr. Crutchfield!!! read more

My experience was extremely disappointing. I had been looking into treatment for rosacea and this place was recommended to me so I took a chance and made an appointment. -I showed up 20 mins early to my 3:00 appt because I knew there would be paperwork to fill out. 3:20 and I was still waiting. 3:30 still waiting. I went up to the front desk to let them know how long I had been waiting and they said appointments were about 45 minutes behind. Finally around 4:00 I was taken back by a nurse/assistant who got all my information then I waited in the room for about another 20 minutes after which the nurse came back with Dr. Crutchfield and not only did the nurse do most of the talking (she read everything off my chart to Dr Crutchfield, who apparently is incapable or too good to do it himself) and after her description of each of my symptoms he would fire off some prescription and say "next". He spent maybe 1-2 minutes with me AT MOST. -I just went back recently a month after my first visit for a follow-up. The treatments I was prescribed did not make any change to my rosacea condition so I wanted to let them know that and to discuss laser treatment as an option. Again, the nurse read directly off my chart when Dr. Crutchfield (This is Alyssa, she was seen before for rosacea concerns...etc...etc.) I'm thinking to myself "is this for real right now, she's introducing me to him?? For a second time?? and he still can't take the time to look at it himself? WHAT does he ACTUALLY DO THERE??" So, needless to say, I will be seeking treatments elsewhere. This was by the far one of the worst experiences ever, especially because he came so highly recommended and I don't know why. read more

Upon entering I came into a lobby filled with about 15-20 other patients. I waited over an hour to see Dr. Crutchfield, who took about 4 minutes to treat several concerns I was having. with my skin. In the four minutes he spent with me, he did not look me in the eye, nor did explain what he was instructing his nurse to write down to prescribe me. I had no idea what the course of treatment was until I asked the nurse several minutes later. After using the lightening cream he prescribed me I developed a bad infection on my face. My face was completely irritated nd needed a doctors attention and an antibiotic. When I called to report this they responded with a voice message blaming me for using too much of the cream and informing me that Dr. Crutchfield was out this week so I need to make an appointment with a regular doctor for treatment. I felt like I was on an assembly line and not treated with respect or care. I think this doctor is in over his head and needs to schedule appointments according to how many people he can appropriately care for. I did not feel welcome and I will not return to this dermatologist. It seems like they are only concerned with making money and not helping clients. read more

I've been to so many doctors to clear my skin of a horrendous full body rash and sore issue that I've lost count. My condition, which I didn't have a name for I did not have a name for until my visit at Crutchfield Dermatology, has had a horrible effect on my depression and quality of life. Yeah, the wait times are long, and I see him for a very short time each visit, but the wait time means the other people waiting to see him have gotten results or that wouldn't be back. The short time he's in the office to me, and his ability to quickly assess the situation, prescribe a treatment plan, and the fact that I leave feeling good about myself and the visit, mean more to me about what a great dermatologist Dr. Crutchfield is. I can and will overlook the wait time to see him. If that's the only negative, I am not going to focus on it. My skin clearing and my soaring confidence are what matters most. I highly recommend Dr. Crutchfield. There's a reason those awards are lined up on every wall in that office. read more

I need to be able to give NEGATIVE stars! Worst, most unethical ever! Aside from the long wait times and minimal attention you actually get from Dr. Crutchfield - usually an hour wait and then a 5 minute visit. In addition - on my most recent visit - a 6 month check up from a skin cancer incident over a year ago now, he had one of his students come in first (fine) and she marked a few areas she thought he should look at. He looked at if for all of 2 seconds, said 1 one fine and the other he said "oh, we'll just treat that with liquid nitrogen" He then asked if I'd ever had that, which I said I had not. He said "oh, it will just sting for a minute" and put 3 squirts on my neck before I could say anything else. First - he never even told me what he was doing or why or even get my permission. Second - why I asked the nurse what he had dosed with the liquid nitrogen she said it was a mole. I said - well, if he suspected it of being cancerous, shouldn't he have biospied given my past. She responded that "oh no, it was more just for cosmetics". Excuse me?! Then I finally get the bill from them - they charged me for a surgery! I called my insurance to ask why they hadn't at least covered my regular visit, since it was my 6 motnh check up. My insurance said "they didn't bill it as a 6 month check up, they billed it as a surgical visit". My insurance said they could re-bill it correctly and re-submit. When I called Dr office - they said they billed correctly and refused to re-bill. Then said if I had a complaint I should speak with their Satisfaction Director. What doctor's office needs a Satisfaction Director?! I left a message. No call back. I called again - they said "oh, they'll make a decision and let you know." I said "wait - they haven't even talked to me yet!" To which I was told I shoud have just left my whole complaint in the voicemail and they decide of that. What?! So I left another message. Finally talked to someone. She seemed fairly uncaring but said she's talk to the office manager and get back to me. Two weeks later, and several calls on my part and nothing... I finally am told that this satisfaction director has left and there is a new one. I said "I need to speak with the office manager now - this is ridiculous". Still waiting for that call back. And yes - bill is still unpaid. read more

Please consider making your waiting room bigger. It gets very crowded.

He is a great doctor & nice guy but both times I have been there the small waiting room is packed with people and I have waited over an hour past my appointment time to see him for 5 minutes. It's ridiculous!!! read more

I would avoid this money scam "business" at all cost. The front desk REFUSES to make an appointment for you unless you give them a open credit card to keep on file so they can charge you without your prior approval or to leave a blank check so they can do the same. Long waits and over booking is common place as is brief visits from the Dermatologist. Only a fool would place their trust in a business run this way. read more

Dr. Crutchfield has helped me look my best for several years now and people say I look much younger than I am. He makes u look natural and not overdone. I highly recommend him! read more

Dr. Crutchfield is literally one of the best dermatologists in the country for auto-immune stuff. Yes, you will have to wait. He does not need an hour with each patient. I, and both of my boys, have seen this physician. I know people who work in medicine who, after my very difficult case flummoxed six other dermatologists and one nurse practitioner, recommended I come here. I would not go here for facials; my experience at the spa was not the same excellent experience I have had seeing Dr. Crutchfield as a patient. My son was seen for cystic acne and six months later his skin was perfect and we had friends asking us what he had done. If you are made crazy by the wait, then go somewhere else. If you want one of the best dermatologists in the United States to analyze your case then see Crutchfield. read more

I have been going to the Spa for a couple months. I have been doing he chemical peels along with the Hydrafacials, have notice a great improvement with my skin. Less breakouts and glowing skin! Thank you! read more

I was seen by Dr. Crutchfield after 1.5 hours wait, he spent all of 30 seconds with me and then tried selling me one of his products rather than sending a prescription to the pharmacy of my choice indicating the "vehicle" was better in his product, and neither product - the pharmacy or his product was covered by insurance. I declined his product and insurance fully covered the prescription sent to the pharmacy. SCAM! read more

Dr. Crutchfeild has me on Isotrtinoin for acne. He guaranteed I would be clear by four months and against my suspicion I am in fact clear! However, waiting over an hour on average in his crowded lobby for him to be in the room less then a minute (I have timed it) is extremely frustrating. read more

Wanted a credit card number just to make an appointment (that would be covered by my insurance.) I don't know what kind of scam that is, but I find it very disreputable. A reputable doctor's office will not ask you for a credit card over the phone. Beware. read more

So my mother has been attending this office and seeing Dr. Crutchfield for a little bit now. There issues Continue to happen and I am not understanding what type of business is being run at this point. First my mother was being treated for one thing with the medicine Humira (unknown to my mom and CLEARLY the damn doctor) you cannot take Humira at the same time you have taking some type of blocker medication because it can cause your body to react. Well being that the doctor and nurses are clearly too busy to pay attention to what medications their patients are on prior to prescribing them something else, my mom ended up getting psoriasis. NOBODY in our family has ever had psoriasis. If you don't know psoriasis is painful and for my mom to happen to get it under the care of this physician office is RIDICULOUS! You would think being that the dermatologist office is mainly the reason they would be trying to do whatever in their power to help my mother, nope they just add on to her stress. Today they sent my moms confidential patient records to the wrong place and they were supposed to be sent last week. This is my last straw, Dr. Crutchfield and his office staff are the most unprofessional people that we have ever encountered and I am tired of my mother going through this pain when all could have been avoided if they paid attention to what they're doing when it comes to taking care of their patients. I would NEVER recommend this dermatologist office to anyone I know and neither should you. read more

I have seen Dr. Crutchfield now for a few years and he always makes me feel and look my best. I like his approach to addressing certain problems, and his willingness to listen and understand how difficult it can be for women of a certain age to want to maintain their skin. As a cancer survivor, I have been through a lot and to be able to trust in a doctor, is immeasurable. He has made me look fantastic for my wedding, my reunion, and performances. Highly recommend! read more

I have been seeing Dr. Crutchfield for close to 10 years for my Psoriasis. In the beginning there would be a short wait, which was fine because he prescribed me medications that rid me of my psoriasis. He is very smart and knows his stuff, however the wait times have now gone to close to 2 hours to see him. (Example: my appointment was at 10am. I got into a room and talked to a nurse at 11:15, didn't see Dr. C until 12pm). It's insane how they book these appointments. Plus, all I need is 2 minutes for a check and a blood draw every 6 months. Sad to say, but I think I need to find another Derm. I don't have this kind of time anymore. read more

Wait time is over an hour! They do not know how to plan appt or have no care for clients' time. What a conflict, I like my Dr. Great that he teaches others, but when I am being billed, pls respect my time. Schedule clients for time you really have. read more

Waited 3 months for nothing. When I went in the room with the nurse she asked what was I there for. I told her as she wrote everything down. Then the doctor came in & she starts telling him everything I said, as if I'm a mute & couldn't t speak for myself. After she was done he just started spurting off a bunch of prescriptions for me to take w/o explaining, or asking me anything. Then I finally interjected & asked him to explain what/why exactly was he prescribing all these meds for. He said I had an hormone imbalance. Then I explained to him that the acne came from taking too many antibiotics, which killed all the good bacteria so that's why my skin was broken out. Prior to the antibiotics, had perfect skin my entire life. Then, what did he do, prescribed mo antibiotics & a bunch of creams his office sold which DID NOT clear my skin up. It got worse. On top of all that the nurse did a horrible job on explaining to me how or which order to take the meds. Disappointed he couldn't heal this simple skin problem. I've done research now I'm working on repairing my gut using bone broth, vitamins, good diet, etc... Needless to say I'm canceling my follow up appointment!! read more

I was very disappointed by my last visit to Dr. Crutchfield. In 2004 he was ok and seemed concerned and gave me several options for my growing older face needs. This time he just popped in for less then 5 minutes and said "We will do 3 treatments of Selphyl and then add Juviderm at the end for final results for a total of $2885.00. $1495 for the "Vampire lift" then finish with Juviderm. He did not want to explore other options and left the room for his assistant to bring the prices. Why would I pay $1400 plus when I know Juviderm from the beginning would solve my issues. When I questioned other alternatives the "assistant" had to go track him down and he did not come to my room again. He did not once address my exact concerns and I had to force him (twice) to look at my lips which I think could use some cosmetic help. I will be spending my $2885.00 plus somewhere else where I feel a proper consultation was done. When asked if it works he just showed me the results on a little flier. Which I know by looking at it, the results were bogus regarding the lighting and probably some photoshop. What a waste of time plus the extra 1 hr after my appointment time wait in the lobby. In his defense he may be able to look at someone and say "This is what you need' but i did not want that. Just two face lines filled. read more