I had Arctic Air come check on my broken Air Condition unit that Lockey Air said was completely…read morebroken and I needed a whole new unit. They came did some trouble shooting replaced a few parts and saved me close to $7,000 if I would have went with what Lockey air told me. They may show up at your door with some very young looking workers, but those young men know their trade. I promise ya! Ok, and their work trucks may have seen better days, but I don't care if you pull up on a horse drawn carriage, if the company and its workers aren't trying to stick it to the other customer like other AC repair companies here! ENJOY A TRUE PROFESSIONAL COMPANY'S WORK

charged us $625 to service our split unit. its still leaking. now paying someone else to finish the…read morejob. go elsewhere.

Antwoin is amazing! Very communicative and easy to work with. He is professional and fast, open to…read moreexploring the best outcome for the customer. This is a man who respects his reputation and works hard to earn your business - so give it to him!

Unfortunately people of central Texas I would stay as far as possible away from this company. The…read moreowner Antoine and his crew have no idea what they are doing with HVAC or how to conduct business. My grandmother (70+) years of age trusted them to install a new unit for her manufactured home. The crew installed the incorrect system that was made for a much smaller home and not able to perform at her homes square footage. As this awful heat came In and she quickly realized the issue Antoine gave her the run around. He told her it's her insulation or he was in the hospital or his crew wasn't ready. Once he finally realized she wasn't going to give up he said he ordered a new unit for her to install free of cost due to the mistake. That was two weeks ago and is forwarding all calls. For the rest of our community I will be going to the better business bureau to make a formal complaint so they can be correctly audited to ensure they are a credible business. For the purpose of this review is to help prevent this happening to any other folks in our area.

They are the best!! We have had issues with our AC for 2 years, we have had 3 other companies come…read moreout to fix it and not one was able to fix it. Found these guys and tho it was complicated (due to the builders lack of knowledge) and very time consuming they did not give up, came back again and again until it was fixed. Gave us lots of great information about our system and how best to get the most out of it. The young men that came out were very professional and patient with our many questions. We would highly recommend this company and will not use anyone else.

Called them up and so happen they had a guy close by to my area! Cliff showed up super fast being…read morein Texas this heat is no joke! So I needed my AC fixed. He hopped in the attic and started checking the system out! I was really worried it was going to be something major. Turns out it was a simple fix and got me working and CHILLING in no time. Super informative me being a first time home buyer he explained everything I need to look for where leaks can come from. Showed me some air filters I didn't know I had that really needed to be changed. I highly recommend the COOLEST AIR Cliff was just a life saver for my house. I will never call anybody else other than Cliff to treat my system . Thank you so much Cliff!!!

Very pleased with Ellis after having to replace my entire heat pump unit. I got quotes from two…read moreother companies in the area and went with Ellis. They were very quick to set up both appointments, with the installation of the new system the day after Bart was over to give me a quote. The guys who installed the system were right on time, very friendly and were done when they said they'd be. They even swept up the dust in my house after putting a seal around the vents. Bart came back the next day to check on the system and to set up surge protectors on the equipment. The price was well under my other quotes and I really appreciated the "paid in full discount" they offered. I'm going to sign up for an annual service from the company as well. It is a hefty expense, but I'm happy with Ellis Air and I'm glad I decided to give my business to them.

I contacted Ellis Heating and Air in Killeen, TX in July 2025 to service my unit. The technician…read moreadded freon yet advised me there was a leak that he could not find, further advising that my unit was "cheap" and needed to be replaced. Feeling a bit insulted, we ignored his opinion and thanked the tech for his assistance. I called Ellis again September of 2025 because my unit again was not cooling. Ellis sent another technician, who advised again our unit was "cheap" and the compressor needed to be replaced, and we did not have a warranty. Ellis quoted $3200.00 to replace the compressor, or, $3600.00 for a new unit. We questioned this because we just purchased this home in 2022, so we researched our unit ourselves. We scanned the QR code on the back of our unit which immediately reflected a full warranty through 2031. I was able to contact the company who installed the unit. They immediately came out and confirmed the compressor had not failed but we had a clogged filter dryer. $150.00 later our "cheap" unit is working perfectly! CONSUMERS BEWARE!!!

This company is very efficient, dependable, does quality work, and is affordable. They do…read moreelectrical work and HAVC

We had another HVAC company come out and do a full system replacement…read more They left multiple issues unresolved, leading to a compressor that never shut off, and a leak that turned into a waterfall in our downstairs kitchen. The previous tech ghosted on us and never came back to fix the problems. We called Tim from CenTex, and he came out about 15 minutes later. An hour after that, and he'd resolved all the issues, registered our warranty, and did a triple check on the system. Fantastic service!

I recently met Tim and he replaced one of our A/C units. He is very prompt, courteous, and helpful…read more I won't hesitate to contact his company for future issues.

Arties Heating and Air Conditioning services HVAC Technicians, Receptionist, Administrator,…read moreSecretary, and Admin Specialists are superb. The quality of service that my mother received was Top Notch the professionals went above and beyond the Call of Duty to educate my mother over HVAC operations and encourage her to contact them if she needs any more services the professionals demonstrate the core values of morel integrity altruism intellectual courage perseverance politeness and social courage all the surrounding communities of Harker Heights Copperas Cove Temple Killeen should consider seeking all of their services from This Magnificent company . Team Cohesion and GODSPEED. Mark Holmes

So these scam artists came out and told us we needed 2.5 lbs of freon and that they couldn't tell…read moreif we had a leak or not. 4 days later our air went out again so we called another place A.R.T in copperas cove that was able to not only diagnose and find the leak but also fix it then and there. We tried contacting Arties for them to rectify the situation and their office manager was very rude and unprofessional. Id recommend buying more fans if your only option is Arties. And they apparently can remove their low reviews so go to yelp

A-M-A-Z-I-N-G!!!! I can't praise this company enough! Specifically Phillip Pollard. Our AC went out…read moreon the 4th of July, we had another company file out the next day. My gut told me to have someone else come out.... We were told Rabroker was the company to go with. That was an understatement.... Phillip came out and took the time to explain and make sure I understood ALL my options. At no point did he try to rush or persuade us. Today they installed our unit. Everyone on the team was extremely professional...Phillip even stopped by to make sure everything was going great! Our new unit is glorious. Thank you, thank you, thank you! We appreciate your company and making the experience go smoothly.

I called Rabroker when my AC died. A tech showed quickly and found the problem. My 16 year old unit…read moreneeded very expensive parts replaced, and there was a high probability of more issues in the near future. A representative called to give me the costs and and relevant info. I decided to replace the unit because it was actually cheaper than dealing with current and future repairs. There was no high pressure sales pitch, just what I needed to know to decide. The knowledgeable crew installed the unit the next day. The entire process was professionally handled, not stressful, and they even gave me a discount they hadn't told me about. The new unit works beautifully!