Highly recommend! Did the cryo facial and it was AMAZING! Sonoma Cryo is so cute and clean! Love…read moreit! :) Will be coming back next time I'm in town!

Wow! We were visiting friends in Sonoma for the weekend and happened to stumble upon the MOST…read moreamazing relaxation boutique and therapy spa. Sonoma Cryo is where it's at. If your body needs a minor or major cleanse, I highly recommend making an appointment. Sonoma Cryo is a great place to spend some time after wine tasting. Get some pep back in your step!

Never experienced a place like this before and it was def worth my time. They offer Whole Body Red…read morelight therapy, NormaTec Compression Therapy, Hydro Massage Bed and so much more!! Friendly staff, clean, and lots of options to choose what you like. Left rejuvenated and relaxed! A must try!

Update: After reading the owner's response, I'm even more disappointed. Here's the full story so…read morepotential customers can see the pattern for themselves. I never planned on posting this or taking legal action. I tried for years to handle everything quietly and respectfully through calls, emails, and patience. Every response I got from the owner, Tim Fitzgerald, made one thing painfully clear: he refuses to take responsibility for anything that goes wrong. He will charm you when you spend money, but once there is a problem the story changes. You get delays, excuses, and endless "we're checking records" messages that go nowhere. His public reply to my review proves it. Instead of apologizing or fixing the issue, he hides behind paperwork and tries to catch me on technicalities. He even admits his former manager promised my elderly mother a refund, yet two years later she still has not received it. I told him she does not use email and just needed a quick phone call to confirm her mailing address. He refused. Saying he will only communicate in writing is not professionalism, it is avoidance. Then he claims the business "did nothing wrong" but also says the staff responsible are "no longer here." You can't have it both ways. Either the business mishandled things and leadership is responsible, or the staff were not the problem and he is scapegoating them. What's sad is that he still blames me. The former manager told me directly that he would finalize everything with Tim, and I believed him. That's on me. I should have followed up more aggressively instead of trusting their word. Looking back, it's obvious what happened--they smooth-talked me just long enough for my chargeback window to close, and then stopped following through. After everything I went through, Tim's final solution was to tell me to come back and finish my package like nothing ever happened. Imagine that. Two years of emails, phone calls, broken promises, and an admitted refund that was never mailed--and the best he can offer is to act like it never happened. That says everything about how this business is run. I did not start with anger or threats. I started as a loyal customer who believed his word. Every call and every email since has shown me that he does not take responsibility and will do anything to avoid accountability. The only reason I started looking into legal action and consumer protection reporting is because he left me no other choice. This review is the proof. Look at his response and decide for yourself. The man is bad news. I paid $3,000 for a Cryoskin 10-pack, but halfway through my sessions, I was told the machine was broken and pressured into using a treatment I had never heard of (Contour Light). The remaining Cryoskin sessions were converted into Contour sessions because of the broken machine. I felt misled; this was a bait-and-switch in my experience. My mother also signed up based on my recommendation. She was treated poorly by staff, and one employee spoke negatively about her to me. Both of us were promised refunds, but after months of follow-ups, we received nothing in return. Messages were ignored, and promised resolutions were never delivered. We requested refunds because we no longer felt comfortable using their services and because of the restrictions and limitations they placed on us, such as not being able to use the Cryo chamber on the same day and being forced into treatments we did not choose. It's especially frustrating because the Cryo chamber and sauna actually work well, and the employees who run those services were professional and easy to work with. Unfortunately, management, including ownership, just passes the blame to staff in the Cryoskin/Contour department, showing a disregard for client concerns and accountability in my experience. If you truly want to try red light therapy, it's cheaper and safer to purchase it yourself rather than going through this business. And please be honest with yourself, are the results coming from these devices, or your own hard work with diet and exercise? In my view, if these machines truly worked as advertised, the owner would be extremely wealthy. I used to recommend this business to friends, thinking it was professional. Now I question whether the services even work, or if the business operates primarily on marketing and upselling practices. If you value your money and respect, do not trust this business. I will be pursuing my refund through legal channels, and I strongly urge others to carefully consider before paying.

Went to Restore Hyper Wellness yesterday to check out the services they offer. They were SO…read moreknowledgeable and helpful. Jackie gave me a tour and helped me learn more about cryotherapy. It's an awesome experience if you have never tried it. I tried out the compression therapy on my legs and let me tell you, you will LOVE how relaxing it is. I felt rejuvenated as I left Restore! I can't wait to come back and try other services they offer.

I came here on a Saturday afternoon hoping for a calm and relaxing experience with IV Vitamin…read moreinfusion. Instead, I left in tears with a headache, two anxiety attacks, a popped vein in my right arm, a poke in my left arm, and a wasted 45 minutes plus an hour drive of my Saturday afternoon. My first impressions were not very good. Upon entering the business, I walked by an employee vaping less than 10 feet away from the front doors (hyper wellness). I was greeted promptly, and directed to sit where I would like, and an intake would be performed. I sat in a reclining chair in the IV room, and the same employee that was vaping outside came to take my blood pressure. Another employee came with the menu card to ask me what service I would like, and I chose. A third employee gave me a tablet and asked me to fill out some questionnaires, which I informed them I completed at home. They checked, and it didn't sync over, so I had to fill them out again. Another, 4th employee came to get my blood pressure reading. After that was over, I became concerned because a song came on, that was not so relaxing, a thrash metal song. It was very out of place for a wellness/med spa atmosphere, and was making me feel uncomfortable. I was looking at a room across from the IV room where the music seemed to be coming from, and many employees were gathered there, talking. I was very concerned that they seemed "ok" with this music. As soon as I could get someone's attention, I said, "I don't like this song, it's giving me anxiety and making me very uncomfortable, can you please turn it off?" They informed me, "It's the cryotherapy clients, here, let me shut the door." I asked, "What, so they can play whatever music they want?" She nodded. I asked, "Can't they just wear headphones?" She just looked over at the room where the music was coming from. I could still hear the music, even though the glass door was shut, and the adrenaline was rising inside of me. After the song was over, I burst into tears, letting go of the adrenaline and anxiety. I was offered a glass of water. Very concerned, I asked another employee, "Is that song going to come on again?" I can't do this if there is going to be thrash metal, I can't relax. They assured me everything was going to be ok. I tried to calm down and relax, waiting for my IV therapy. A fifth employee came in and said she would be administering the IV therapy and had to talk about my medical history with a nurse practitioner. As I had time to look around the room, all of the waste baskets by the reclining chairs were full, and it looked gross. Are the employees "too good" to empty waste baskets? By the time she came back, I had BEEN WAITING 45 MINUTES. She tried to find a vein in my right arm, but popped it, then started poking in my left arm. As I was starting to have my doubts, THE THRASH METAL SONG CAME ON AGAIN!!!! I said to her, no, I can't do this, the song is on again, it gives me anxiety, this is supposed to be a calm and relaxing experience, I have to go, I have to go. The adrenaline was rising and I headed out the door as I was having a 2nd panic attack at Restore, where they have words on the wall like "Healing", "Restore", etc. I am a tired mom of three kids on the autism spectrum. My fight/flight response is very sensitive. I advocated for myself and the staff did not listen. I am vitamin-deficient despite supplementation and my nurse suggested IV-vitamin therapy. COMING HERE WAS A BIG MISTAKE. It seems they can't tell their cryotherapy clients to wear headphones and make everyone in the whole practice listen to their playlist. I had to deal with 5 different employees and felt very confused, like I was being passed along and no one told me what to expect next. I am not some wealthy mom from the Walnut Creek/Pleasant Hill area, I drove from Vallejo, and I am a tired and overwhelmed mom. After this horrible experience, I did not even get a call from the office, even though multiple employees saw me crying and visibly upset. My face gets red and splotchy when I cry, and stays that way for at least 30-40 minutes. For such expensive services, the customer service is horrible, they treated me like they didn't care.

Splendore Studio Aesthetics in St Helena is a total game-changer! I decided to give their…read morecryotherapy a shot, and boy, am I impressed! Not only did I shed some inches, but I also gained a whole lot of confidence to rock that summer bikini with a big smile on my face! Robin at Splendore knows how to make you feel like a million bucks while feeling like catching up with an old friend! Cryotherapy sessions were surprisingly enjoyable, and the results are REAL. 10/10 would recommend!

I had a nail emergency as I was in town for a wedding and I was in desperate need for a an acrylic…read morefill. I called around town and the nail salons either didn't do acrylic fills and those that did didn't have gel nail polish.. . I randomly called Splendore, even though there were no Yelp reviews to go off of. Luckily, she had a cancellation and was able to see me right away!! I was a little skeptical about trying this place out, however when I saw the place and meet the owner, Robin, I was shocked that our Yelp community hasn't reviewed this rustic shabby chic salon. It was so nicely decorated and Robin did a great job on my nails. I don't like them long and to look natural. She was able to give the look I love! She had a huge movie collection and Netflix, allowing her customers to catch up on their shows. She marks down where the show or movie left off for the next time they come in for nail or pedi service. Robin was so friendly. I also got my eyebrows shaped in her aesthetics room. I told her I had scars in my eyebrows and she filed them in with a brow filler before I left. She's a perfectionist which is exactly what you need when getting your nails or eyebrows done. She didn't charge me for shaping my brows, she made me coffee and heated it up for me before I left. Way to take care of your clients! She also does facials, body treatment, waxing and microdermabrasion. Next time I'm in town, I'm going to have her give me a facial. Robin was amazing and her service and personally was impeccable.

I came to Callinan Acupuncture and wellness for my first visit after recently injuring my shoulder…read more I was looking for a more natural healing approach, and I'm so glad I found this place. Jeff was great--super knowledgeable, professional, and took the time to explain everything to me clearly. He recommended dry needling during the session, and I was amazed by how quickly it helped. The pain was almost completely gone afterward, my range of motion improved immediately, and the tension I had been feeling just melted away. I left the appointment feeling better than I had in weeks. I'll definitely be coming back for regular health maintenance. Highly recommend if you're looking for effective, thoughtful care!

Amazing staff and professional work, clean and relaxing environment, been going here for a year and…read moreit's very helpful for my nerve damage

I have been amazed by my results after having lymphatic massages from Ivy. She is truly gifted. I…read moream sleeping better, my brain for is gone and my digestion has improved. Not to mention my midsection is snatched! Keep in mind your best results will be with consistency which makes the packages worth it. Ivy is the best!

This was my first time ever having a lymphatic drainage massage. I was not sure what I was…read moreexpecting but Ivy was professional, informative, and the results were amazing! Def will be back

This place is just amazing. Everyone that works here is not only extremely knowledgeable about…read moretheir offerings but they really care and show genuine interest for each client and what they are looking to accomplish on their wellness journey. I like the cryo chamber and red light therapy booth. Cryo is intimidating at first but it's so great for you and you feel just fantastic afterwards, it's like a happy drug, a boost of fantastic energy afterwards. GO!

Today was my first visit to this wellness center, and I'm already planning to return! I took…read moreadvantage of an introductory offer for a T-Shape 2 treatment. The staff was incredibly friendly and knowledgeable about all the wellness options available. Alyssa, in particular, was very impressive. She provided a thorough explanation of cryotherapy, red light therapy, the 4D massage, and various recovery options, all scientifically supported by her degree in kinesiology. The T-Shape 2 experience was tailored to suit my preference and I'm excited to see how it evolves . The aestheticians were also very welcoming, and the 20-minute face and neck "tightening" experience was pleasant and comfortable. I purchased a 6-treatment plan that includes two or three of the other modalities. I will certainly add to this review after completion.

Super nice ownership super nice people. I think they really care. I just signed up and was treated…read morevery friendly on my first time there! Again super nice business to put your money into. I would recommend this business to everyone who has to use that other big company and well, they don't care about their customers like this place does! Thank you!

The bed that I used for tanning was always nice and clean with a Jolly Rancher as a tanning treat…read more The staff was professional and helpful every visit and I looked forward to my visits. They offer other services too, so I recommend stopping in and speaking to the front desk. They will direct you to the best option for you. My only real issue was the price of all the products. They were outrageous and you're better off purchasing them from another shop or website. One of the lotions was over $100. I paid $15 for a sample tube of lotion, that's insane. They also sell Obagi products which is a high end professional line of skincare that should be sold by those in the specific field like a Medispa or dermatologist.

I was gifted a float and this was my first one so I didnt know what to expect. I was greeted when I…read morewalked in. You sign a waiver. You cannot enter with outside shoes so you can do socks or bearfoot or they provide sandals. I started off by having tea. I was shown my room and all the do 's and don'ts. I love that it is personal rooms. You take a shower before and after. I was nervous at first but ended up falling asleep the ear bud did move so I did get water in my ear and a little in my eye. The salt water is really strong but they do provide water and a towel if this happens. I did sleep really good the next couple of nights. I think I'd have to give them another try. It wouldve been nice for a check in about it after the service but overall great.

I went to the Oakland location for the first time and had the pleasure of Isaac helping me with the…read moretreatment. He was kind, sweet, and gentle. I got the local cryo therapy treatment and it worked wonders. Felt similarly to having an ice pack on but times ten. He treated my affected areas of inflammation like my back and my sciatic area. It was fifteen minutes of bliss. Will definitely return to use my other two credits over the next few months.