Good quality service. LOVE the pick up and delivery! I've had dry cleaning and laundry done and I'm…read morevery satisfied with both.

im sure their dry cleaning is great, but dont recommend to come in for bridal gown alterations…read more.. I was told to buy a completely new dress (infront of other staff) without being given a quote of what the alterations would cost. If you have minor alterations then you might be in luck. Overall thumbs down experience as a bride to be.

I am quite petite all around. So, I need a good seamstress. I used to go to the other alterations…read morestore in the same shopping strip. Unfortunately, I am allergic to most pets so I had a difficult time breathing there. I like classy cleaners. I have been a patron for years and am happy with the service. The great thing is that they are clean and also do a great job on dry cleaning. An after you become a regular, they know you by name (or last name, at least).

They did end up giving us a decent refund for the lost shirt, but I'm still not happy that it took…read moreso much badgering for them to own up to their mistake and reimburse us for it.

I've been bringing my clothes to Bob for about 4 about 5 years now because I love how my clothes…read moreturn out! My dresses come back looking like new, my pants look great, and my blouses come back not wrinkledI get my clothes picked up and delivered several times a month! This is a fantastic business and I wouldn't go anywhere else! Try them and you won't be disappointed! Thanks Bob and the rest of the Martinizing crew!

i love these guys. i travel 45 weeks a year and sometimes i need an emergency pick up or cleaning…read more they are always there for me!

Checked Yelp for dry cleaning services. Came across CCVC and decided to try them out. Best decision…read moreever. The Kevin owner was extremely helpful and most of all honest about his services. I had a stubborn stain and he gave solid honest advice. Prices are reasonable as is the turn around time. I took two Jackets buttons of which were loose on one that I did not know and were fixed without Cost. The other he was not happy with and asked to keep it longer. I of course agreed and when I picked it up it was perfect. I don't live in the area o CCVC it's about a 20 mile drive but well worth the professional services I received. See you next time Kevin

Overall amazing service since I first called them. I requested service for cleaning of a big…read morewedding gown, two wedding guest dresses and two suits. Great pricing and willing to give my big gown a try. Other spots were quoting me way more for the gown or simply didn't do that service due to the type of dress.

I had an absolutely amazing experience with Creative Alterations. I brought in 10 incredibly…read moreimportant items from my wedding including my couture wedding dress, a vintage rehearsal dinner dress, my after party dress, a beaded welcome party dress, my husband's tux, and several other pieces. Every single item was treated with the utmost care, professionalism, and attention to detail. Joseph, the owner, truly makes this place special. He is such a warm, kind person and someone you genuinely feel good about supporting. You can tell he loves what he does. He takes the time to get to know his clients (and even their dog, in our case!), which makes the experience feel personal and memorable. After cleaning the items, Joseph personally called me to let me know they were ready, which I really appreciated. When I picked them up, I was blown away, everything was cleaned to absolute perfection. If you're looking for someone you can trust with your most meaningful and delicate garments, this is the place. Highly, highly recommend!

Inconsistent pricing. Brought two pairs of jeans in- both needed 1/2 inch taken off the bottom…read more First pair I dropped off 2/9 and was charged $32 for original hem. Second pair I just picked up 3/5 and was charged $48 for original hem 1/2 inch. I said I was charged $32 my first time and immediately the man jumped down my throat that they never charge $32. Well, overall both prices are steep given... also here is proof you charged me $32 and then $48 However they did fit me in, and finished the work timely. I was just a bit upset about the change in price given my first purchase.

I have been using Martinizing Dry Cleaning for many years now, and I honestly can't recommend them…read moreenough. I have a lot of specialized and vintage designer pieces that I've trusted them with, and they've always come through with flying colors. I recently had a vintage Japanese kimono, purchased in Tokyo, that needed both dry cleaning and repairs. I was very wary about getting it cleaned, but Bob at Martinizing handled it with such incredible care. The kimono ended up getting an internal rebuild and I was absolutely thrilled with the results. It looks spectacular! Their attention to detail, dedication, and hard work is truly unmatched. Not only do they deliver top-tier dry cleaning, but they also go above and beyond to ensure every piece is treated with the highest level of care. Their expertise in handling delicate and valuable items is evident, and I always feel completely confident entrusting them with my most cherished belongings. Bob and his team at Martinizing are not only fantastic at what they do, but they're also genuinely kind, warm, and a joy to work with. Communication is also one of their attributes - they're always on top of things, friendly, and so easy to work with. It's rare to find a business that combines such professionalism with genuine kindness - that's what makes them stand out even more. Highly, highly recommend! You won't regret it.

Really a great service! They came buy our house and picked up my cleaning. A few days later they…read moredelivered it back all clean and wrapped. Great service. I would definately recommend

I needed some pants tailored very last minute for the holidays and they came through for me super…read morefast. The quality of the work done was top notch and I feel was well worth what I paid. I've also used them in the past for dry cleaning services and feel that they do a superior job.

This review is long overdue. I held off on writing this because I was still going there and didn't…read morewant them messing with my things if they stumbled up on this. The quality and service and customer service all went downhill with the new management. One event that I remember was I called them on a Saturday to complain about white stains on my items that I just picked up. It only shows up on the black clothing of course. The lady who answered the phone was rude and put me on hold. I waited on the phone at first for 10 min then it last up to close to an hour!! I hung up, and called back again an hour later. This lady kept the phone off the hook. lol I called all day until before closing and phone was still off the hook. I told myself I wouldn't go back. However, I did go back. Yet again, when I picked up my items, white mark or whatever it is on my black clothes. I told the lady who was there one day and she took it and idk what she tried to do but it was there or she prayed and wiped with water which is what I do myself. Why are there white marks on my clothing after getting dry cleaned?? This never happened before with the previous owners. Next incident was when I came in the afternoon to bring in a paper of pants to get hemmed. Mind you, I come from Vallejo just to come all the way here cause it's the only place I know. I get there and the lady at the front attempts to take the measurements and she had no idea what she was doing. From the way she was folding the pants, to it being an uneven fold. It was a frustrating experience. I told her I'll come back a different day. She said she was just helping out because the person that normally does it, wasn't in. Ummm, maybe have someone there all the time who does this? People go out of their way to come here or put a sign when hemming person will be in! That was the last straw and never again. Luckily I tried a new place by my house and so far so good. Crossing fingers.

I had my slacks altered and was pleased with the outcome. However, they were lax as a "business"…read more It was more like having a friend shorten my slacks. I didn't receive any info about when to expect them, how much it would cost or even their business card/name. That was my fault, as well, since I didn't ask for a receipt or any other paperwork. So, after a few days, I went back and sure enough they remembered me and my brown pants which were accurately shortened at a reasonable price. They did need a cleaning, though. Perhaps they have that all worked out by now. I would recommend them, with that info in mind.

Found my tailor! We've lived in Lafayette for 3 yrs and it was time to move on from my SF tailor (I…read morewas still driving to the Marina!) - Found this spot after trying a few other local resources... decent options but very expensive w/ unreasonable lead times by comparison. This place is great - you deal w/ the owner who's very sweet, engaging, and fair. Had 3 pants taken in at the waist - spent less, got pants very quickly. Would definitely recommend to the community, thanks!

I came in and requested help with 2 sweaters from the seamstress. I paid for half in cash and was…read moreprovided a date they'd be completed. I came in about 2 weeks past the date they were expected to be completed and was told they weren't even started. I was told to come back in a few days. Frustrating, but I understand things happen. I came back and was told again that they weren't completed and other orders were prioritized ahead of mine for rush delivery/repeat customers. I was told they'd be ready tomorrow morning. Now I feel like my kindness is being taken advantage of. Update to add: I was able to pick up on 4/25, finally. That's 4 weeks after I originally brought it in, and over 2 weeks past the date I was told they'd be ready.

The pricing and quality of my dry cleaning was great but the seamstress was a bit peculiar. She…read moreinsisted I try the dress on and then asked me how much I was willing to pay to have my dress hemmed because the stitching was difficult. She chalked up my dress and said she didn't want me to leave since she already did that work. I just asked that she give me her price since I needed a quick turn around. The dress was not pressed afterwards either and had to go somewhere else to do that. I'd recommend Oak Park for dry cleaning but not necessarily for alterations. I tried my best to work with the seamstress.

This place is so clean! The lady that works there I don't know her name but she is always cleaning…read moreand refilling the stuff. They have a coffee machine for the customers along with water which is nice. I came here before and had issues with a washer and they refunded me my money quick in the past. I use to go all the way to concord to big wave. This place is really nice only thing that sucks is you have to pay for parking

As a first-time customer, I visited this laundromat on a Sunday morning to wash large bedding…read moreitems. I used two of the large-capacity machines for duvet inserts and a separate machine for a mattress pad, all with the same detergent. The mattress pad came out clean and smelled exactly as expected, but both duvet inserts came out with a very strong wet dog odor. The laundromat did offer to reimburse the two $17 wash fees after i emailed them, which I appreciated. Unfortunately, the issue became much larger than that. I took the duvet inserts home and attempted to rewash them, only for the odor to transfer into my own washing machine. I am now spending additional time and money running cleaning cycles and sanitizing my washer. Meanwhile, the duvet inserts still smell. Tons of Bubbles suggested I pay an additional $80 for their wash-and-fold service in the hopes of fixing both items. Instead, I have taken them to another laundry service and am hoping they can be salvaged. As of this review, the issue remains unresolved. I still have two smelly duvet inserts and may ultimately have to replace them entirely. What ultimately prompted this review, however, was the customer service. My husband called hoping to calmly discuss the situation and find a solution. Instead, Deanna became confrontational, blamed us for the issue, and stated that customers are responsible for cleaning the machines before use as staff arrives at 9am to do cleaning inspections. That explanation was surprising. If the laundromat is open and available for customers to use, it seems reasonable to expect the machines to be clean and ready for service, regardless of whether staff are currently on-site. Customers should not be expected to inspect or sanitize commercial washing machines before every load. Problems happen. What matters is how they're handled. Had this been addressed professionally and respectfully, I likely would have remained a customer. Instead, I was left with bedding that still smells, additional expenses, time spent cleaning my own washer, and a customer service interaction that was unexpectedly hostile. Based on both the condition of the machines and the way this situation was handled, I would not return.