I love coming to crystal! The ladies are so nice and always do a great job. They also have great massage deals with gel manicures. The place is spotless and they're always accommodating. Would definitely recommend. read more

Crystal Nail Shop - I got the hard gel manicure - Massage Near Me - New York, New York

Great service and clean! I luv it here they never disappoint. And open 7 days a week. All staff is very friendly

Service has gone way down. If you opt for a "regular" pedicure they seem annoyed. I shaped my own toenails! The tech was annoyed I asked for a natural shape, and handed me the clippers, insane! There is 0 effort to satisfy a customer, because they know they will always be busy, but I will never come back. Go to forever nail across the street! read more

Clean. Good work. Lovely massage. Excellent color selection. I'm visiting from California and I recommend this place. Call before you go. read more

Very nice people, however this powder manicure is only 2 weeks old. Not to mention, I've been back to the salon twice in those 2 weeks to fix cracked and broken nails. This isn't the first time I've had a powder manicure not last from this place. I don't have the time, energy, or money to waste and return here for another disappointed manicure. read more

Crystal Nail Shop - Massage Near Me - New York, New York

Manicure looks great and pricing was amazing. You cannot find better prices on the upper East side. Manicurist was nice and the shop was very clean. Only complaint is they filed my pinky finger so hard that it started bleeding. He really rubbed the skin even though I was pulling away. read more

Not sure why this place has bad reviews. Here is what i liked: open doors which allowed door flow. A lot of technicians and a lot of space. Good massage chairs. Good selection of colors. My tech was very good though very quiet. Overall def will come back!! read more

Crystal Nail Shop - Manicure regular - Massage Near Me - New York, New York

IF YOU HAVE A BUSY SCHEDULE DO NOT GO TO THIS NAIL SALON! Their clients are not respected...worse customer service! I called Monday April 29 & a man made the appointment with nail rep, Queenie for today Wed May 01 10:15am. I get to Crystal nails & Queenie is working on another client whom she said she had appt with. She did not even offer if someone else could take over. I will not go back to this place ever again. read more

Really great manicure, lovely staff, always try their best to accommodate customer even when the place is busy.

This is my always nail salon! It is amazing! It is a cozy comfortable salon, with super nice staff and super affordable prices! I come here all the time and have never had a problem! read more

I came here because my usual spot, Forever Beauty Nail, was closed. I came in hoping to get a dip powder manicure, but they said no one could do it. So, I opted to just get a regular gel manicure. Two days later, my polish all came off... This was terrible and a waste of money. Never again! (Also cuticles were poorly done) read more

Crystal Nail Shop - Massage Near Me - New York, New York

I live a block away from Crystal Nails so they are my go-to in the area. All of the technicians are absolutely lovely and professional. The owner is the sweetest woman and always willing to help wherever needed! Really enjoy talking with her. That aside, I typically get my gel manicure done every two weeks and pedicure about once a month. Prices are super reasonable, I get the gel mani/regular pedi special for $50 (plus tip!). Also, I usually opt for a quick 10 minute massage while I wait for the old polish to soak and come off. They always give great massages! I have been coming here twice a month for the last year and cannot say enough about this place! read more

Took much more money than it was said. No sterilization! Manicure and pedicure could do better!

Overpriced and basic service . I honestly could have done a better job myself. I paid over 90$ for a mani /pedi eyebrow wax and lash tint ... I don't mind to pay but literally nothing looks different from when I came in . My brows have no shape my nails look messy and they did not clean any of my cuticles well. I spent almost 3 hours in the shop and it wasn't even busy . The lady blatantly asked me to put a tip on my card. The one guy that I seen working there was very nice though that's about it. Save your money there are nicer places in the area. read more

I really enjoy coming to this place. It's right across the street from my apartment, so the convenience factor is high, but it earns its stars for super friendly staff and consistently quality service. I've never been disappointed walking out. One time, the color I chose was very sheer, and the nail tech made sure it was what I intended. It wasn't, exactly, but I went with it and she did a great job of making it look clean and pretty, so I ended up being very happy with the result. Another time, I accidentally hit my toe on the dryer and did a number on the fresh pedi. She had no problem completely redoing the entire nail at no extra cost. They're fast but they all do a great job. Their gel mani plus regular pedi special for $50 is a serious steal. There are nail salons on every block on 1st Ave but I always come back here! read more

My friend and I went in to get mani/pedis. They were busy, so we didn't mind waiting.They sat us down to have our manicures first, and kept starting and stopping to collect payment from customers, to answer the phone, whatever it was. It was choppy from start to finish - they seemed very busy doing everything other than my mani/pedi. One girl did the mani and then handed me off to the other girl to do the pedi - which meant I had to tip twice, because I paid the first girl for both and tipped her accordingly. I also question the cleanliness of the place, because none of the implements used went anywhere near an autoclave. They never washed out the foot basins or wiped down the seat after someone was done getting a pedi. The scrubbers used for the bottom of the feet were rinsed off in the sink and laid on a radiator grill to dry (I kid you not). I'm not sure I would come back. It wasn't a relaxing experience, and it wasn't clean enough for my tastes. If I had gotten the pedi first, I might not have stayed for the manicure... read more

DONT TRY THIS PLACE! I had such a bad experience at this salon. First time I went there was today, asked for ombré nails but they don't do it so I decided to get gel powder nails. I love the color but the lady who did my nails didn't listen to me when I said what shape I wanted my nails and also more than 3 times I told her that my nails looked different from one hand to the other. Left hand was longer than the right. I paid because I spent 1hr 30m trying to show her the difference and I just wanted to get out of there. This lady just kept saying to me that my nails had naturally a "different shape". Definitely was a waste of my time and money. Never going back there. read more

This place was horrifying. The lady was so rough with my pedicure it wasn't even an enjoyable experience. I told her I was in rush and she continued to seep the floor for 15 minutes before starting my pedicure. So over priced for horrible service do not come here read more

Crystal is the best nail salon on the UES! I come here every two weeks for a manicure, and it's always stellar. The salon is immaculately clean, the staff is kind and inviting, prices are fair and the manicure is perfect every time. This will forever be my go-to! read more

I went there and later that day my nails were infected and swelled up with fluid inside. A few weeks later at another salon they told me my toe nails had fungus. No sign of any cuts in the cuticle areas read more

I'm surprised at the low ratings here. I initially came here due to its location/convenience. Now I am a regular customer. I have never had a bad experience with ANY of the technicians. The quality of their services is top notch, and the owner is always friendly and smiling. They are often busy, but will always let you know if you will need to wait. Definitely recommend :) read more

Spend your money elsewhere! I got a pedi here and the lady that did my pedi got nailpolish all over my toes and didn't even clean it up! A five year old could've done a better job! I left upset! I didn't have time for her to redo it. There were also spots she missed on my toe nails. read more

I've been coming to this salon since I moved to the neighborhood twelve years ago. I'm always greeted warmly by the staff and management and the service has always been excellent. Over the years, I've had many many manicures (regular and gel), pedicures, back and foot massages there and I am now spoiled for any other place I go. I've tried other salons (I walk past three others to get there), both local and when traveling, and they never compare. While the appearance of the salon is no frills, no matter which technician I've seen, my nails always look perfect when I leave. I have also had many great back and foot rubs there. I have worked as a nurse for the past 12 plus years and taking good care of your feet is vital in a profession where you stand on them for 12 hours a day. My friends at Crystal have kept my feet healthy and nothing feels better after several shifts in a row then having them pamper my feet and legs. Go there! read more

I have been coming to this nail salon for years. The entire staff is very friendly and professional and they always do a great job whether it's a manicure, pedicure or bikini wax. The place is always clean and instruments always sanitary. They can be very busy which is because they have a very loyal following in the neighborhood including myself. read more

I went in here because it was convenient, but it was not worth it. The woman doing my nails cut me, and she was acting she was very rushed and careless. Which was a bit silly because it wasn't busy at all. On top of that it was almost 40$, no color on my nails. They also pre-charged me for a 9$ tip. Will not go back. read more

Worst manicure ever. I went here three times and each time, it was terrible. The polish was bumpy, streaky, and uneven. The workers also kept messing up the polish themselves by touching it. One of the workers was painting my nails, when suddenly some other client came over and she completely left me for her with only three of my nails painted. read more