If I could give negative stars I would. HORRIBLE experience. I got a pedicure and gel manicure. Even when I walked out it looked like a 10 year old had painted my nails. But, by that time it had been 2.5 hours, it was 8 at night, and I just wanted to go home. Then, about 4 days later the gel nails were chipping. Then 7 days later they were chipping MORE and the pedi was chipping too! My gel polish usually lasts over 2 weeks and my pedis. But, I wanted to try a new place and then I was on vacation when my nails started to chip. When I got back yesterday I called the owner (who did my nails) she was rude and kept making excuses. Then basically accused me of lying and asked to see my bank statement. I just left there today and she tried to tell me my nails weren't chipped, "they just growed out." She kept arguing with me. Not only do nails not grow out that quickly, but they don't grow in a jagged pattern. Lazy, sketchy work and rude service. She finally said "okay I'll fix but only because I de one chip," when there were chips on ALL BUT ONE nail. I decided to just leave because I didn't want another horrible nail job...not to mention I for them to ruin my real nails completely because when they took off the gel polish last week they sanded my nails down extremely thin and they're breaking. I've been getting gel nails for 2 years and have NEVER had this happen. Aweful. Don't do it and worn your friend. I know I am. read more

See all

I went in for a pedicure & acrylic toenails on my big toes. Pedicure itself was fine, I went for the $35 one, but the acrylic toenails are awful. I have a different situation going on with my big toe nail, it was removed by a dr & never grew back right so I get acrylic which has never been a problem at other nail places until today. My toenail is literally at a 90 degree angle, I cannot wear shoes. I told her how other shops had done it & she told me she couldn't put the purple gel on my skin but then totally did it anyway, but not how i suggested. Very dissatisfied, went back & fixed it for free. read more

Excellent place for a pedicure! I've had the $25 and $35 pedicure, and let me say the $35 is so worth it! The deluxe pedicure is the way to go. They definitely take their time massaging your legs and feet, and the girl I had was meticulous with the nail polish which I loved. It was heavenly! The ladies are all very nice. Great service and definitely worth a try! read more

I have been going here for about 8 months now. I get pedicures and eyebrow wax. And I have always received good service. Tina, the owner, is a hard working single Mom that is very sweet. They have three levels of pedicures, they give you a hot rock massage with the middle pedicure. Their chairs are awesome! Reasonable prices. They give long pedicures and least an hour and a half. I never feel like I am rushed out in an hour so they can get to the next cutomer. There is a language barrier but Tina is always there and speaks good english. The decor is older but they have nice big screen tvs. Sometimes they get busy and will not tell you accurately how long the wait will be. I try to schedule an appointment or go when there is no wait. read more

I wish I could give this place no stars! I went on my birthday to get my nails filled boy oh boy was I in for a treat! The owner lady jacked my beautiful nails up. I simply asked for a fill my nails were shaped so horrible once she finished. It appeared as though I had Lee press on nails, the nail were horribly high not filed down, not straight, my cuticle was cut with the drill. Not once did she apologize and I was pushed into having a pedicure which was OK but not done by her. I will NEVER RETURN to this salon. The thing that took the cake was the crazy owner's attitude with customers and her workers. She told me she would fix them when I return NOT. And I still had to pay full price and have ugly nails for my birthday. Do not go here read more

Tina is awesome at nails and really knows her stuff! She did a great job on my shellac and was so friendly. The deluxe pedicure is definitely worth the 35$ with the great massage you get. I've gotten my brows waxed before here too & they've done an excellent job! read more

Nice salon and super nice staff. Giving it 2 stars bc every time I get my nails done here I have to return 2 days later bc the nails literally fall right off. This has happened 5 times now. And the up charge left and right which I will pay for what they do I think I should be asked 1st and not surprised at the end. read more

I went for labor day and I was attended to perfectly. The technician understood what I wanted. She was okay with my hesitation on having my nails longer or not. I also had my eyebrows waxed here and wow they were awesome!!!! I will keep coming here. read more

O Crystal Nails, you are so nice! Definitely very, very clean, and SUPER comfortable and well-equipped. Lovely big screen televisions to distract me while I pretend to myself to be reading my text, free drinks. Quite a few fairly hip nail polish color options, too, and they volunteered to stay open an HOUR LATE to accomodate my mani-pedi. Pret-ty embarrassing, yes, but they are the sweetest people ever- you for once don't get the feeling that when they all chat together in Vietnamese they are being subversively snide about you. And my feet look gorgeous. The man that gave me a pedicure, who is just a lovely man all around, is quite effective. I have torn-up callused runners' feet, so it takes some forcefulness. Lastly, very reasonably priced (as long as you don't make them stay open an hour late and resultantly have to tip them approximately $95,000). read more

I got into Austin after a 4 hour drive from Dallas and this was the only salon close that was open past 7. The manicure was beautiful and at $12 pretty perfect. read more

I was greeted very kindly they made sure I picked the best thing possible also they offer you a drink which is very nice! They didn't cut me like most places have they did everything how I wanted it to be done and my nails look beautiful! They have great hours to be open! I would highly recommend this place! Tina was the women who did my nails and the whole process. She has GREAT CUSTOMER SERVICE (: read more

Crystal Nails - Nail Salons Near Me - Austin, Texas

I am very happy with my pedicure today! I had the European I think it was called. It was the cadillac of pedicures (do they still say that or is it called the Tesla now?). Included a lot of massage, a mask, and in my case mild sandblasting. They don't do any caulking, so you have to do that yourself at home. That did include a nice paraffin wax and hot stone massage. I don't have much traction left on my feet (except the fault lines that run along my heels and I will go back in a week and see if we can't get those under control) so I have to use caution when walking around my house now. The price was decent and location is superb for me as I live in the North Loop area. The hours are GREAT! They're open til 8pm even on Saturdays! I'll come back for sure. And Titaya's is next door, so I foresee a long lunch in my near future.. read more

I arrived just under an hour before closing, asking for a Full Set and their European Pedicure. They even did my eyebrows. By the time I was done, it was an hour past closing, and I was absolutely flawed by their amazing customer service! The pedicure was the best I've had in my life. I came out of there so completely satisfied! =) Thank you so much! I will be back and I will bring my girlfriends with me! ^.~ read more

This is a PSA. I should have made a 180 from the moment I stepped inside. Give this negative stars if I could. The place is a dump. I should have listened to that little voice that said "walk the fuck out of this place and never turn back." The manicurist kept insisting I needed a more expensive manicure. That wasn't even the issue. I have serious concerns about the sanitation of this place. First off, the manicurist coughed all over my hands while she was violently pushing my cuticles. Didn't make any effort to cover her cough or cough in the opposite direction. I was so stressed throughout the manicure, because I thought she was going to rip off my skin as she was hacking off my cuticles. The worst part, was when she was painting my nails, she used her own nails (which were sharp) as an eraser, scraping off excess polish. It fucking hurt. I don't think I've ever experienced a manicure that left me with white knuckles. Oh, and they do body piercing. read more

The best nail place ever. I liked the fact that they take time with you. Pedicure normally hurts but this one didn't. Thd massage chair abs massage were so rejaxjbg that I was able to close my eyes abs just tejax. The sea scrubs felt good. I like how thorough they were ahd if they made a mistake with my Nail they fixed it ASAP . Relaxed people abs they care about their customers. Reasonable location sbd price. Thank you next door highland fir suggesting a convient location with people who care . They offer you a soda and water right away and do not try to up sell you . I hate when places are expensive or pushy. They cut down the toenails And get rid of dead skin. I can't recommend them Ebola I really like this place. I find them very good and relaxing if I get the regular nail polish. Last time I got the Shalac there was some confusion so I stay away from that. Trying 2 new services today abs I love the chair massage that I got here.the owner is always very helpful and professional. It is a good place. read more

My friend bought me a gift certificate for Christmas. I very rarely get manicures or pedicures done at a salon (thanks to a dateline special that I saw when I was 5 which scarred me for life), so this was a treat. My friend is a regular and vouched for this place. I had the pedicure with a hot stone massage and it was so worth it. After a stressful week, it was the perfect thing to help me relax. The place was clean, they had a good selection of colors, and they gave us wine. Overall, I really like the place and the staff was very friendly. read more

I went home from my mani pedi and took off the badly applied nail polish to find unevenly filed nails. Pedicure, done by different nail tech, seems okay. read more

I have been going to Crystal Nails for three years and have always been very happy with the manicures, pedicures, and service. I've taken my sister, mom, friends, and have always recommended it highly. Today I was disappointed with my experience though. I requested a pedicure and a Shellac/Gelish manicure. The Shellac manicure lasts two weeks(!!) and looks great. Last time I got this type of mani at another salon, it took 30 minutes. For some reason, the Gelish manicure today took almost two hours. Add that to my pedicure time and I was stuck at the nail salon for almost three hours. Wow, I could have flown to visit my sister in San Francisco by then. I started the Shellac mani at 12:30 and the employee assured me I'd be finished by 1. It was 2:15 when they finished. All the employees kept saying they had never seen the process take this long, which make me wonder what they were doing wrong. It really got to be outrageous. Afterward, I asked the owner for a discount because I knew the manicure had taken abnormally long. He refused to give me a discount and told me each step of the process takes 5-6 minutes to dry. I checked the Gelish website and the application instructions specify that each step should require a drying time of no more than 1 - 2 minutes. So perhaps they are improperly trained, or something else went wrong. I was upset that this is how they treated a long-time customer. I may go back for my regular pedis, but if you want a lovely Shellac manicure that takes only 30 minutes, try Nails Naturally at the Jamila Salon off Anderson. read more

I used to come here regularly but feel the cleanliness has suffered lately. They don't always switch clean towels on the manicure desk for the next client. Last week the manicurist decided to stop my manicure and cut her own nail with the clipper she was using on me. I found that unacceptable. read more

Got a mani/pedi here and they did an excellent job. I was offered a beverage on arrival and got flavored water served with an orange peel. The massage chair was comfortable and nice. They were able to do both the mani and pedi at the same time. The massages were well done. read more

Don't go to this place- took an hour and a half for a gel manicure or and she used the wrong color on my nails( did not match my toes ) I specifically told her the color which she had on the table... then proceeded to use a very nude colored polish I asked her if it was a basecoat and she nodded after two coats I questioned it ...by then two coats in, I said just leave it! Oh and by the way she polishes one nail on the left hand and then moves to one nail on the right-hand and then back and forth back and forth. Go to Great nails in Mueller much better place. read more

It had been a while since I last came here and I honestly can't think of another reason why except it's a bit of a drive from where I live. It's a drive definitely worth it. Everyone is so sweet and kind. And not to mention the quality is A+. They are very thorough and quick with how they do you nails. I recommend this place to anyone in the Austin area looking for beautiful nail work to get done~ read more

Warning. We had used Crystal Nails before and scheduled an appointment for our daughter's wedding party to have mani-pedi's. Despite having an appointment, it still took 3.5 hours to complete. They charged almost double what they had charged the last time we had used them. The worst part is that the woman doing my nails rubbed off a patch of skin on my foot which immediately started bleeding and was very painful. She put something on it which made it even more painful. It is now almost 4 weeks since the unfortunate mani-pedi and I still cannot wear most of my shoes and cannot walk very far in the couple of shoes that I can put on my injured foot. They were not apologetic at the time and have not responded to my communication informing them that the injury they inflicted was still causing me significant pain. Next time we'll find some place that takes better care of customers. read more

I went on a lim and got my nails done here only because my car was in the shop across the street and i needed to kill time. The service was exceptional and appreciated. The shop was very nice but I have been getting my nails done for 15 years and this was by far the worst my nails ever looked. I was very disappointed and went to my regular nail salon the next day. I will not return nor recommend. read more

The folks who work here are friendly but the quality of the work is totally insufficient. My manicure is uneven, my cuticles are all chewed up and my mother-in-law had to repaint her nails and her toes this morning (our appointment was yesterday afternoon) because her paint was too thick and smudged hours after we left. Won't be going back. read more

See all

This was the most disappointing nail experience I have ever had. I was mortified since I brought a friend and wanted to treat her to the beauty of a wonderful pedicure. Her toe nail polish ended up coming off by that same evening and she ended up re-doing them herself. During the entire visit My friend and I kept looking at one another in horror, trying to figure out if we should speak up or not since we are not the type to complain. I asked several times if this was the nail tech's first pedicure because it was clear that the 2 ladies working on our nails were not experienced. So many concerns that I am not sure what to list first: 1) They have old kitchen timers they stare at while the "foot and leg massage" should be taking place. However, she rubbed the same part of the front of my shin over and over and never touched my feet. It was more uncomfortable than anything else. 2) Since neither nail tech spoke any English I had to take the cuticle tools and show them how to do it. I also had to point to several places on my foot to show her that the calluses were still there since that pedicure involves callus removal. She still did not seem to catch on, 3) Worst chairs ever! My friend and I are yoga instructors and are very aware of ergonomically correct seating. These chairs had no lumbar support. After awhile we gave up on the remotes and just prayed this would soon end, 4) The owner tried upselling 3 times after I was clear about what exactly we wanted. To me that is disrespectful. It was so uncomfortable. I saw my friend last night and she felt bad that she needed to re-do her pedicure completely since it was suppose to be a gift to her. I told her that I was the one who is sorry since I chose this place. read more

Some of the nail techs at crystal nails are the worst. I went in the other day to get an acrylic manicure a little over an hour before they closed to be considerate. The lady that did my nails was older and has short curly hair, she cut the nails horribly and slapped so much polish on that it'd probably take two hours to dry. I was disappointed and thought maybe she just felt rushed as it was later in the evening and at least 15 people came in within the hour they were closing. As I was walking out another nail tech looked at my nails and brought me back in and completely re-did them and they looked amazing. Sadly one of the nails broke within three days, so I went in to get it fixed. Of course the only nail tech was the lady that initially did a horrible job on my nails. She started by trying to put a new nail on top of the one that was already there, then in the shaping process the cut them atrociously and it's much longer and looks not even close shape wise to any of the other nails. She noticed how bad it looked and just laughed. While sanding them down she hurt me quite a bit. I sat there crying and she just laughed more. She also put at matte top coat on it, none of my other nails are matte. Lastly she tried to make me pay for the singular nail after the horrible service. It took over 30 minutes for the one nail. The other lady that did my nails did a remarkable job but I will not be going back. read more

Went in to get my eyebrows waxed today, and the entire experience was terrible. The place smelled rank and upon entering I was not greeted for about 5 minutes, even though I called ahead. Once I met Tina, the owner who did my eyebrow wax, I waited in a cramped room that did not look very sanitary. Tina burnt my face with the wax so badly that it wasn't even able to be covered with makeup. I know she had seen the burns because she nervously asked if I had any plans for the day and she also rubbed aloe Vera cooling gel vigorously into my face to try to stop the burn from forming. She did not offer any apology. I will not be coming to this place soon- waxer's beware! read more

I had about an hour and a half to kill before an appointment so I thought that would be perfect to go get my nails filled. I went in and there was one lady waiting ahead of me and four employees wondering around, grouping up chatting. I waited for about 20 minutes watching the four employees make no effort to assist me or the other waiting customer. Instead, one sat down in the pedicure chair another one sat in front of her on a stool while a third employee started playing with the hair of the lady on the stool. The 4th one was walking around aimlessly. After 20 minutes I left. I will never go back there. read more

I go to Crystal Nails every month. Tina, the owner, always gives me a warm welcome. I only do a pedicure but they take 45-60 minutes & give me a glass of wine. Pure heaven. Very clean, experienced staff & a pampered all deserve. Kathy M. read more

I've been going to this salon for several years, starting when it was an obsessively clean, very cool, and airy Enso salon. It's been going downhill since then. I don't know why I kept going back - probably just inertia. The last several times I've been in, it seems I was assigned the most inexperienced technician. They've been rough, careless, and sometimes downright mean. The last time -- and I really mean the LAST TIME -- I stopped a technician just as she was about to cut a chunk out of a toe with the nail clippers because she wasn't paying attention. There is nothing relaxing about a place with multiple TVs all going at once and always, no matter what time or what day, one or two kids playing video games with the sound on. It is a chaotic and stressful environment. Never again. read more

this was the worst nail experience of my life. a group of 3 of us came here to get pedicures, and while theirs came out fine, i will definitely never be back. the service started out slow since there was only one nail technician available, so we had to wait about 2.5 hours for all of us to be done. the lady that i got was terrible. she applied way too much pressure to everything that she did and when she was shaping/trimming my cuticles, she ended up cutting my toe skin. it started bleeding and i kept asking the lady for a tissue, but she just kept going as if nothing had happened. i don't think she understood me very well because of the language barrier, and after what seemed like forever, she finally noticed my bleeding toe. instead of handing me a tissue like i had asked, she thought she'd take matters into her own hands. first, she took the tissue and squeezed my toe so hard that the blood didn't stop, it just flowed even more. even with me wincing in pain and telling her that i could take care of it, she continued to do this for a couple of minutes. when that didn't work, she poured this alcoholic mixture onto my toe, which made it sting really bad. she alternated applying pressure and alcohol for a good 10 minutes. finally, it stopped bleeding and she nonchalantly continued. finally the pedicure was over and i was so happy to leave. i would never recommend this place to anyone! read more

As others have said, I would rate it a ZERO if I could. Please, please read the reviews on this place before you go. They are a perfect sampling... TO SUM UP: You're playing roulette if you go here. You'll either get a 5 STAR experience, or a HUGE REGRET!! (Maybe a side of skin infection, frustration, and humiliation.) I usually don't write reviews but I created this account to write this one. Now that I am here, I see that it has already been said. At any rate, here is my story, "short" version: I have been to this salon TWICE. The first time I went, I would have rated it 5 stars. I got a hip, young girl, that was so sweet and more importantly, did a fantastic, precise, beautiful job. So great that I only needed to go get another pedicure 6 weeks later! (Everything else about the big TVs and that the technicians are quiet and don't bug you are true too...) So, I went back. I looked for the same girl, but alas, she was not there. Instead I got this guy that... was horrible. To keep this brief let me just say, EVERY SINGLE THING YOU FEAR and hate about pedicures happened. Cuticles were cut, I bled profusely, I still paid. He left my nails too long when I needed them short, though he cut them ragged trying to cut them short with scissors. He tried to file my heels with a cheese grater looking thing and was so careless, he filed/sliced part of my SHIN. (Figure out how that's possible!!) He pointed and laughed at how rough my heels were. When I didn't laugh, he tried laughing at me a couple more times to see if I would get it. (He is the same guy that someone else wrote about below and she said it perfectly.) He did not speak English and his response to my "OUCH!! Please, stop, that hurts (pointing)" was to laugh, point, smile and keep doing it.... I don't even need to go on. He could paint with nail polish about as well as my 5 year old sister. I had to have most of the painting job taken off and redone by another lady. Can you say chemical burn in all the cuts!! She painted my toes carefully, but had a hard time 'cause they were cut so crooked... She ended up painting part of my toe SKIN to try to make it look like a straight nail. On several toes. She painted my skin around my toe to look like I still had a nail!!! Is that a solution!? And, I still paid. Sigh. Did I mention this all sucked away 2.5 hours of my life!? It was then so thick it didn't dry and was gloppy. It smeared even 8 hours later cause it was still drying... NIGHTMARE. Two weeks later, I can't stand it any more. My nails finally grew enough that I can go get it fixed somewhere else! It has been bothering me so much I had to write this... read more

Overall my experience was not a good one. The pedicure itself was pretty good. Massage was long and the tech was detailed enough in the execution of the pedicure. But unfortunately the negative things outweigh the positive. Negative things: 1) It troubled me that the nail tech cleaned the tools in my foot water as my feet were in there because I really hope this is not their only method of sanitizing the tools. 2) They need better control on the temperature of their paraffin wax. It was hotter than it should be and left mild burn marks on my feet. This is certainly not my first time experiencing a paraffin wax treatment and I certainly know what to expect. This was too hot and the temperature was not regulated. 3) Sloppy nail polish application. 4) This was the icing on the cake.... The owner made a compliment about my age and said I looked very young for my age. This perplexed me as she did not see my drivers license so I am uncertain how she knew my actual age. Then immediately thereafter she said my pedicure was not $45 but rather $50 because I selected a nail polish that was more expensive. I told her that she should have informed me of the $5 upcharge when I was selecting my polish (she was standing there during my selection and said I picked a good durable product). Her response was: well now you know for next time. I was not about to work myself up and vehemently dispute the upcharge otherwise it would defeat the purpose of going there for a relaxing experience. I did express twice that she should have informed me before hand though. I will not be going back. read more

A truly horrendous experience. Honestly never go here. It smells like smoke, the guy at the front desk was playing video games, and my pedicurist rubbed my skin raw with the scrub. I should have walked out the second I saw that place. It was dirty and so weird. Just don't even try, go elsewhere! read more

I've been to many salons in my life and this is by far the worst one. First, they did my mani and pedi at the same time, which would be fine but they didn't turn on my massage chair, and also the lady would yank my right arm across my chest over to the left side of the chair instead of just going over to the other side. She literally yanked my disgusting mimosa out of my hand to do this. And you'd think doing both at once would speed up the process but it actually took over two hours! After my pedi was done I was moved to the table and spent another hour and a half getting my nails done, she kept accidentally hurting me with the machine, there was a screaming kid just hanging out at the salon (probably one of their kids) and though he was definitely old enough to be disciplined, they just let him scream literally in my ear. My nail tech just ignored my obvious annoyance and discomfort and proceeded to do the slowest paint job of my life, I've never had a gel mani where she does one nail at a time and then has it dry instead of the whole hand. Oh and at the end of it all the nails look horrible, I mean the polish is all over my cuticles and fingers, my toes are streaky, and they tried to charge me 63 dollars when I was originally quoted 60. Way way too expensive for such a horrible experience, please avoid this place at all costs. read more

The service is good, but the woman who runs the place insists on constantly trying to upsell you. She won't give up! I've told her multiple times I don't want the more expensive treatments and she doesn't stop. read more

I came into get a manicure and pedicure the girl always tries to upsell on services which I get but she totally tricked me into a $40 service that didnt even include a manicure which I needed badly. She started the nail dip without cleaning my nails and hands and without pushing my cuticles back and thats when I asked if she was going to do my cuticles for the manicure at which point I was told that wasn't included in the service. You think you would get a manicure included in something that is supposed to last so long but no I had to pay extra for it which is unacceptable. She didn't even include all the services a manicure would include but still charged me full price. She didnt even put lotion on my hands I had to ask for it and she sqirted some in my hand for me to rub on myself. Now my nails are going to need to be redone in a week or so. I expressed being upset and unhappy but they didn't care and actually shushed me when paying. The man who did my pedicure was awesome and very nice the lady who always greets you and upsets you on stuff sucks and is rude! read more

The worst place I have ever been. I have been here an hour and still no service. Then they took people in front of me. I would leave but already waited too long. I will NEVER come backs NEVER. Avoid at all cost! If I could give no stars I would read more

I went to Crystals because it was closer than my usual salon. At first i really liked the atmosphere. The ladies were nice and attentive. BUT I had a manicure and gel nails done. With a french tip. The very next day my nails were already chipping. I was very disappointed in the work. I paid 40.00 for my manicure and now i have to pay to get them fixed 2 days later. I DO NOT RECOMMEND this salon. Yeah the people were nice but the work is shoddy. I am very upset about the whole issue. read more