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    Crystal Podiatry at Spring Branch

    3.7 (9 reviews)

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    New Braunfels Podiatry Associates - Letting the chemical sit that killed the nerves so the ingrowns wouldn't grow back!

    New Braunfels Podiatry Associates

    4.8(21 reviews)
    14.8 mi

    I had an amazing experience at New Braunfels Podiatry! After suffering with a painful ingrown…read moretoenail all weekend, I called several offices Monday morning and couldn't get an appointment until the following week. Thankfully, New Braunfels Podiatry got me in one day later. Dr. Ransom was incredible. He made me feel comfortable, explained everything, and the procedure was quick and much easier than I expected. His assistants and the front office staff were just as wonderful kind, professional, and genuinely caring. I'm so thankful for the excellent care I received. We have definitely found our family's podiatrist, and I highly recommend New Braunfels Podiatry to anyone needing foot care!

    My right toe developed an ingrown nail three weeks ago. I tried really hard to take care of it…read moremyself, but it kept getting worse. Yesterday, I went to the Emergency Room in New Braunfels and the doctor there did his best to excise the offending piece of nail. This morning, my toe was throbbing, and bleeding so I knew that things were just not right. I was not a prior patient of this practice. I called Dr. Ransom's office at 10:30 today, not realizing that normally they close at 12 on Friday. I fully expected to have to wait over the weekend to get an appointment. None-the-less, Dr. Ransom took my call... talked to me personally and told me to come right in. I arrived at his office quickly and after only a few minutes, I was called back to an exam room. Dr. Ransom explained why the ER visit didn't quite fix my problem. He was able to get the ingrown toenail out and bandaged very quickly. After suffering for three weeks, today is the first day my toe is only tender. Dr. Ransom's staff were all very polite and everyone was extremely nice. I recommend this practice very highly.

    Photos
    New Braunfels Podiatry Associates - Ingrown successfully taken out

    Ingrown successfully taken out

    New Braunfels Podiatry Associates - J. Jacob Ransom, DPM

    J. Jacob Ransom, DPM

    New Braunfels Podiatry Associates - Waiting room

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    Waiting room

    Heidi Ritter, DPM - Heidi Holets, DPM photo#0

    Heidi Ritter, DPM

    4.1(16 reviews)
    45.3 mi

    When I visited the office last year, I was completely satisfied as I had plantar fasciitis and…read moreafter two office visits it was resolved. I returned, as I thought the plantar fasciitis had returned. Doctor Ritter pulled out her ultrasound machine and said that I had plantar fasciitis. That visit I got a shot for the plantar fasciitis. Then I was given the shockwave treatment, of course for $85 out of my pocket as insurance doesn't cover it. I told the girl during this treatment that it hurt a lot. She told me she was using the lowest setting. This was not accurately documented in my office visit notes, as the office notes say the shockwave was "tolerated well without pain". I returned the following week stating that the top of my foot now also hurt. Again, Doctor Ritter pulled out the ultrasound machine and said that she still saw the plantar fasciitis but she also now saw arthritis in the front of my foot(This was not documented in my visit notes anywhere). I was given a shot on the top of my foot that was horrifically painful. I screamed at Dr. Ritter to stop but she did not. I was absolutely in tears in pain. I asked Doctor Ritter why she didn't use lidocaine. She advised she had lidocaine in the shot. I asked why she didn't give the lidocaine first and her response was "well then I'd have to poke you twice". I responded " at least the second time I wouldn't feel it". Then the little assistant came in with the shockwave treatment, which I denied as it was so painful the week before. Because of the horrifically painful experience with the shot and the pain in my heel, I saw an orthopedic MD foot specialist. He advised I did not have arthritis in my metacarsals, but I did have Tendonitis and a stress fracture in my heel. I am now in a boot for six weeks. They gave me a shot on top of my foot, that was not painful because they used lidocaine first. I absolutely will not return to this office. They just want to poke you with shots and ignore what is really wrong with you. Then it seems every time I go, I'm hit up with expenses that are not "are not covered by insurance" (Laser treatment, shockwave treatment, $40 bandages). Then there is the girl at the front desk. This young lady should absolutely not be patient facing. Not only is she always rude, but she absolutely does not know how to communicate. I'm just going to leave it at that.

    Dr Ritter was very knowledgeable and really listens. We found her office very friendly.read more

    Photos
    Heidi Ritter, DPM - My toe and the great Dr. Herself!

    My toe and the great Dr. Herself!

    Heidi Ritter, DPM
    Heidi Ritter, DPM

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    Michael Barrett, Dpm - Patient and Friend

    Michael Barrett, Dpm

    4.2(55 reviews)
    14.5 miStone Oak

    Just a few stellar points that make up the M Barret Team…read more 1)Excellent care, very patient. 2)Attention to detail as in very detailed oriented... 3)Non aggressive medical history review. 4)Barrett & Ritter received Tier 1 educations no DEI or guessing here. 5)Staff 10/10, very experienced, knowledgeable, educated. 6)Patient organizational skills 10/10, never overloaded,or people stacked, short wait time. 7)Pleasantly not rushed,very pleasant, accommodating warm atmosphere. About me! I'm a combat wounded veteran Xs3 with extensive surgerical history which has left me with medical issues. I had been seen by a few less than professional podiatrists before being referred to Barret Medical and Hièdi Ritter DPM by one of my frogman brothers! The V.A. has no podiatrists which leaves us at a serious disadvantage. Doc Hiedi,the awesome Medtechs and my superior nail technician were given a serious challenge with the condition of my feet which the team met head on which was no easy task. Again I had seen 4 others with no results. That was 7 years ago and today is a testament of their professionalism. The punishing extreme environents my feet have been through had me thinking I would never heal. I ceased taking pain meds 4 years ago due to the relief and care I have received. I'm not a blogger, or Yelper, only a very grateful patient and you will be as well. Bravo Zulu to the Barrett and Ritter team for the utmost care, knowledge, professionalism and those smiles.... This review is accurate,factual and not a paid endorsement ... We have gone from me wanting to remove the claws I was left with, to a work in progress and healthier recognizable nails.... Hooyah. S Flynn MDV.

    Very helpful and friendly staff. Dr Barrett is very friendly and his expert knowledge immediately…read morediagnosed my problem and fixed it. He explained what was happening to my foot in simple understandable words. I definitely recommend him!

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    Michael Barrett, Dpm
    Michael Barrett, Dpm
    Michael Barrett, Dpm

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    Crystal Podiatry at Spring Branch - podiatrists - Updated August 2026

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