Thank God for Alec! I thought I had an issue with my pool pump and was freaking out as it appeared…read morethere was no water going through it. Alec showed up first thing this morning and took a look at it. He went through everything with me. He showed me I did have water in my pump it was just clear and I couldn't see it. So thankful that he took the time to ease my anxiety and explain. Everything to me. This is exactly why I use McKinneys pool service. With people like Alec, you know the best people in the business are taking care of you! Thank you, Alec. And thank you McKinney Pool Service!

AJ with McKinney Pools is the real deal…read more He shows up like clockwork every Monday--no excuses, no no-shows. By the time he's done, our pool looks flawless. Clean, clear, balanced. Exactly what you want in a pool guy. AJ runs his route like a pro and takes pride in his work. If you want dependable service and a pool that's always ready, call McKinney Pools and ask for AJ.

I've been using Aqua Clear Pool Services for years and highly recommend them. Recently, my pool…read moreunexpectedly started draining, and they went above and beyond to help. Elizabeth and Curtis both reached out after hours, and the team shuffled their route to address the emergency quickly. They care about and deliver excellent customer service. After every pool cleaning, they send pictures, including confirmation that the pool gate has been locked, which gives real peace of mind. They are true pool technology experts, understand the chemistry, and clearly take pride in doing the job right. Highly recommended.

I'm so glad to have found this company. Through a series of mishaps, my pool became unusable the…read moreday before Easter. I contacted Aqua Clear and though no one could come out that day (not that I thought it would be possible anyway), they squeezed me in first thing Monday morning. Richard arrived and is obviously very knowledgeable, thorough and attentive to questions and concerns. He came up with a plan of action right away and I think we will be able to enjoy our pool again in short order. Because we were so impressed with Richard's knowledge and customer service, we switched our pool service to Aqua Clear on the spot. Thank you Richard, I want your company especially to know what a great representative you are for them.

I recently requested several quotes for the installation of a new pool motor, and out of the four…read morecompanies I contacted, Brett was the first person to call me back. That alone already set him apart. After speaking with me and learning that I'm selling my deceased Aunts house and simply looking for the most cost-effective option, Brett actually recommended that I purchase a motor myself and even sent me the Amazon link. He knew right away that he probably wouldn't be getting the job. I'm also quite a distance away, and if Brett had done the work, he would have installed a higher-quality motor and done it the right way. But this review isn't about getting the job--it's about integrity and customer service. Brett took the time to help, educate, and point me in the right direction even though he knew there was no business in it for him. That kind of honesty and willingness to help is rare these days. I only wish Murdoch Pool Service was closer to me in Escondido because I would absolutely use them for my own pool service. Thank you, Brett, for taking the time to help and for showing what real customer service looks like!

I usually clean my own pool, but needed someone to take over after having knee surgery. I saw a lot…read moreof offers for around $100-$125/month, but thought they can't be any good. So, I found Murdoch Pool Service who was charging $180, but had great reviews. After speaking with owner, Brett, who assured me that they provide a better service than the cheap guys I signed up. After a couple of cleanings, I noticed they were only spending about 10 minutes on my pool and not leaving it "sparkling clean". I spoke with Brett about this and, after looking at the photo his guy took, he argued that he didn't see a problem with the service. I thought OK ...maybe I'm being OCD because I'm used to cleaning my own pool and spending way more than 10 min on it. Then we had strong Santa Ana winds hit and it left quite a mess of leaves, debris, and dirt in my pool. I was looking forward to Murdock coming to the rescue to clean it all up. They spent a little more time than the average 10 minutes and left my pool looking like it still needed to be cleaned. The photos were taken immediately after they left and you can clearly see that they failed to brush the sides, clean out the strainers baskets completely, etc. I'm pretty sure I could have gotten this level of service from the cheap guys. I was expecting to have them help me out for at least 3 months, until I could heal and get back to cleaning the pool myself, but after 2 months I couldn't continue paying a premium price for a sub-standard service. I found myself hopping around the pool on one leg trying to clean up after they left. I would highly suggest you find someone else to clean your pool.

Great service. Communicative. Offered the best price and advice of all the companies I asked a…read morequote from. He had to come back twice to follow up due to the job and that was all included in the price. He didn't try to add any additional fees. And we were very happy with how clean the pool came out after all the time it was empty, and had gotten quite grimey. I would definitely hire them again.

Had alge problem that couldn't cure. Called Jonathan and he came out and took care of problem for…read moreus. Very good communication and would recommend his service for your needs.

Justin and his team have been great. Very communicative and highly reliable. We are happy with the…read moreservice.

Justin is a SUPER NICE GUY and a very straight shooter.... He was knowledgeable, helpful, and…read morehelped me with my problem (to no benefit to him as he didn't service my area) in a quick phone call... 5 Stars!!!

Outstanding customer service! We have used this business for 10 plus years and am extremely happy…read morewith Shane and his pool company. Pricing is good and the attention to detail is top notch.

I started using EMP when a friend recommended them. They are great, trustworthy & flexible. Never…read moretry to push services on you. Very good at repairs and very fair pricing. Highly recommend.

The team does great work. And never miss a scheduled maintenance day. My pool is old and looks…read moregreat. They have been maintaining it for a little under a year now and it is in great condition. Not the cheapest, but I used to pay less for other options and had to deal with all sorts of drama. So I'll take the tradeoff for quality.

Vinyl pool owners, beware! I had a horrible experience with…read moreGolden State Pool Service that has prompted me to take legal action. After a routine service visit to my vinyl pool, the pool began losing water rapidly and dropped to less than halfway full within days. A Vinyl Pool Repair company later identified a large puncture in the liner and advised the damage appeared consistent with blunt force. It is in the very bottom corner of the pool on the 8ft side, somewhere a 5 year old child couldn't reach. I checked camera footage to see their technician using his tool in an up and down motion as if he's spearfishing in my pool. Days later - the water dropped less than halfway. Other red flags - they removed my existing vacuum and replaced with a different one without my knowledge or permission. This specific vacuum was not recommended for vinyl from the vinyl EXPERTS that I consulted with. Furthermore, they also charged me on a random day for some type of "annual fee" without disclosing that upfront. Lastly, the last service visit we had (on a rainy day - no clue why the guy still showed up), the employee went behind the camera area and stood under my sundeck on his phone. Is that what you're getting paid for? Service visits under 10 minutes while you stand around. There were multiple red flags I ignored and excused but the damage to the pool was the last straw. Despite the timing of the incident, the severity of the water loss, camera footage, and the findings from ABCO, Golden State declined to take responsibility for the damage or assist with replacement costs. As expected: they responded to dodge accountability by saying the vinyl was in brittle condition - this still doesn't change the fact that you punctured my pool. See you in court.

They were amazing on numerous occasions! Honest and fair - I highly recommend this company to…read moreanyone.

ProTouch renewed my pool hardware back in July. Lance was super knowledgeable and professional. He…read moredid an amazing job at a very decent price point. This company earned a future repeat customer.

Isaac has been servicing my pool for years! The homeowners before me used his service and I…read morecontinued with him when I bought the house 11 years ago. Originally, I thought I could skip the pool maintenance and do it myself, but my pool turned green almost immediately. I spent a lot of money on chemicals trying to fix it! Isaac took over and cleared it immediately . He's reliable and friendly and he has competitive rates. I'm glad I decided to let a professional maintain my pool. I've had zero issues since then. Do yourself a favor and let a professional maintain your pool so you can relax and enjoy it.

Isaac is hands down the best pool guy in the area. He has been servicing our pool for many years…read moreand it never looked better. He is responsive to all questions and is just an all around nice guy. I would recommend him to any and all. Thanks again Isaac!

So far we have had great service from Brian and his team. They respond quickly, and have come out…read moreand done what they said they would do... and on time! Very kind and patient as well!

Brian has been great! Everytime we come across an issue he…read moregoes out of his way to service us. Pools and spa are always clean and surrounding areas thanks to brian and his crew. They are always here to assist from Pumps to many other requests. We are truly happy with the service!