First impression was clean, calming, and relaxing! I would love a little more ambient essence like…read morelavender or eucalyptus to enhance the experience even more. My massage therapist, Ana L was amazing. She made sure I was comfortable with the room temperature, massage pressure, and overall experience from start to finish. She also checked in on me throughout the session, which I really appreciated because I can be a little shy about speaking up during massages. I added cupping therapy for the first time and it was 10/10! Ana made sure the pressure and tightness of the cups felt right for me. Overall, I can't wait to come back and make this part of my regular self-care routine.

Serenity offers a clean, comfortable environment. During the past four years I've experienced good…read moretherapists...Sophia best serves me. She has learned my body and its needs. Regardless where my muscles/tendons are the worst, she finds them and works them well! She recently introduced me to the "hot rocks" which were very effective...very hot, but very effective! Thank you Sophia! I have recommended Serenity to family and friends. I believe they too would support this validation.

I love getting massages especially in this place. The staff are pleasant and the ambiance is nice…read moreand the price is reasonable. It's really the best massage, just like the name of the store. Can't wait for my next session.

I've gotten many massages before, and I knew this wasn't a fancy place, but never in my life have I…read morebeen straddled without my consent to receive a lower back massage. My masseuse also spent an uncomfortable amount of time on my glutes, basically manhandling it which felt more like an ass grab than a muscle massage. To make it worse, she lifted the sheet for my leg massage while she was still straddling me, and thrusted against my butt and held it there for a moment before getting of the bed to begin the leg massage. She used a heavy amount of massage oil, I was practically dripping, and due to the length of the butt massages, I had about 5 minutes of the final part of the massage when you flip over onto your back. Have you guys ever heard of someone rubbing on your pelvis during a massage? Because I've never had that happen it me. It was extremely uncomfortable and felt fetishized. I tried to look into it she even had a massage license and couldn't find her name. I believe her name was Jie Dong. So yeah, please do your research before going in here. I felt extremely vulnerable and didn't know how to take control of the situation. I wish I said something in the moment, but I don't think anything excuses that behavior.

Got a 1hr deep tissue Sweedish massage, it was soo good! Quiet atmosphere with relaxing and calming…read moremusic helped + the massage helped me unwind after a busy work.

There's a reason why I have been coming to Palace spa all these years. Every visit has been…read moreconsistently amazing. The staff is always welcoming, professional, and attentive, which keeps me coming back. The atmosphere is calming and they take the time to focus on any areas that need extra attention. Highly recommend this place if you're looking for great service and a relaxing experience. Definitely one of my go-to spots!

Went in this afternoon for a couples massage! It was so relaxing and comfortable, my masseuse…read moreMaggie was overall Awesome! The other masseuse in the room for my daughter was Jennifer, she said job well done! Overall I'd say we had a great first experience and can't wait to return. The hour went by so fast it literally felt like just a few minutes. I'm extremely pleased with today's treatment.

The service was quick. They were able to price match their Groupon coupon online. The massage was…read morenice, I enjoyed the hot rocks and the scrub. They even gave us a cute bear and cup on our way out. Will be coming back soon!

Great location easy to find very pleasant service and excellent incredible massage. This will be…read morethe place I go back to you when I go for a massage and I like to go for a massage fairly often or maybe not that often once a month but I'm going here cause this place is awesome and the massage was awesome.

Always great massage! Sometimes other people can be very loud talking to clients but usually not an…read moreissue. Friendly and really good people.

I want to support this place because you can tell it's a small business whose location is not…read moreideal. Its entrance is hidden upstairs on the 2nd floor of a shopping retail building. Sometimes it is difficult for me to get a hold of them to get an appointment but I feel like scheduling online was best and if they missed my call they'd text me back. I'm a frequent massage customer due to all my aches and pains and I prefer Thai massages the most. I usually drive all the way to walnut creek but so happy to have this place close by! The massage was relaxing with perfect pressure. Price is reasonable and the facilities are clean. I'll be back for my regular massages here!

I'm so glad I found this place. I've never gotten a thai massage before, and this definitely did…read morenot disappoint. I occasionally get migraines accompanied by occipital neuralgia and I know nerve inflammation is largely part of it so I decided to try a more intense massage which was a great decision. Massage: I walked into the suite greeted by the receptionist, then was quickly given the intake form to fill out. They brought out a wooden basin to soak my feet in hot water while I was filling it out. My feet were dried off, I was given slippers, and was shown to the massage room. I chose the Signature Thai Massage which I really needed. The back walking was intense (again, it was my first time but I really enjoyed it!), and the accupressure massages + balm and stretches were my absolute favorite. My masseuse was Anna and she was so lovely. She managed to crack my back during some leg stretches which was SO NICE because I'm never able to crack my own back. I added on an indian head massage (because of my migraine and nerve inflammation in my neck). Cost: Very affordable and worth the price. I also liked how I could book the same day and be accomodated so quickly. Hygiene/Facility: The spa is a suite, located in the 2nd floor of a shopping plaza. It's quiet when you walk inside the hallway which makes it a peaceful transition when walking outside back into the noisy world. The spa itself is small, quaint, clean, and has a refreshments table with tea, coffee, and snacks. They have 3 massage rooms (I believe, or more?) which have double beds, but they're very spacious inside and have ample room to place your belongings + move around if you're doing a couples massage. Overall I loved this experience and will definitely be coming back. The staff was very kind and attentive.

This place needs 10 stars!! Excellent customer service! I called for a same day appointment cause i…read morewas having horrible back pain!! I was as i walked they said hi to me. The massage was amazing! My back is no longer in pain! I am for sure going to become a regular here now!!

I would agree with Patrick! I don't think they know what they are doing. Worse massage ever. Don't…read morewaste your time or $$. Then they have the audacity to ask for a tip. Avoid this place.

I have been coming here for a while. I only see Angela. She is consistent, strong, and amazing…read moreevery time. I see her for a strong technically deep tissue massage and don't really go anywhere else. The prices are unbeatable really at 70$ for 60 minutes. Suggestion: Give her 100$ u don't find many places at this price with a quality massage. Massage is hard, physical work and should be compensated accordingly esp if prices r this reasonable. ( just stating the reality of it ) if you have ever worked a service industry, and you can afford to pay 150$ for a massage u can afford a nice tip. And on the other hand if it truly truly is a terrible massage then that's up to u... The sheets always smell incredible clean which I also love. And it's got a nice calm and bright ambiance.

I was SO pleasantly surprised with my experience here. I accidentally booked my service wrong and…read moreAngela was so immediately accommodating and gave me the service that I wanted. I got a foot massage mixed with body massage and WOW! I've never been more relaxed. The pressure was perfect and so relieving. The facility is clean and nice. Angela really made sure that I felt comfortable and she gave me the best massage. I left feeling rejuvenated. Highly recommend!!

Great people with friendly manager. Affordable price…read moreconveniently located. They are flexible with scheduling as well

not a bad massage but felt weird/slightly sexual vibes & touches at certain points from the…read moremasseuse which I didn't love. nothing really bad happened, but I would not recommend because of this.

I dropped in today for a 90 min massage with hot stones as I was really overdue and feelin' it. I…read moreloved how Amy worked out the knots & stiffness - made a follow up appt with her for next week.

I've visited a few times. Each time has been a pleasurable experience. They have many services I…read morehaven't tried yet. The chair massage looks very inviting.