Very professional. Short wait time. They clearly informed me of what test they would perform…read more Would definitely recommend.

Absolutely the worst place to receive healthcare. I waited over 3 hours at TGH Urgent Care in…read moreApollo Beach, only to be completely let down by their staff. After finally being seen, they failed to send my prescription to the pharmacy -- something I didn't find out until I got there. I had to drive all the way back just to get it sorted out, wasting even more of my day. Totally disorganized, incredibly slow, and not worth the frustration. I do not recommend this location to anyone.

Went today for my son's ear pain. The wait was short and the staff were so kind. We were in and out…read morein under 45 minutes. They had water and juice available for patients in the lobby, and the front desk attendant offered us snacks while we waited. The PA who saw my son was so patient and knowledgeable. Always impressed by our experiences with BayCare. Thank you!

I came into the emergency room via 911 on 10/25 and was treated rudely. Patients should NOT be the…read moretarget of jokes of the staff that work there. I heard EVERYTHING. The only thing that mattered was that I had insurance. Your night time ER staff on Saturdays needs to treat patients with dignity - not as jokes.

The receptionist was efficient and professional, wait time was minimal, and the providers were…read moreoutstanding as they listened to my concerns and treated me accordingly. I will definitely return the next time I need medical attention.

I've been to TGH Urgent Care three times. Unfortunately, my overall experience has been…read moredisappointing. During my first visit, the front desk staff wasn't friendly at all. While the medical staff was fine on my first two visits, the customer service at the front desk left a poor first impression. My last visit was the worst. The check-in process felt very unfair. After checking in at the kiosk, patients are called to the front desk to provide their insurance card and ID. My family and I had already checked in, yet two people who arrived after us were called before we were. It didn't seem like the staff was following a first-come, first-served process. The medical staff was also disappointing during my last visit. We explained our symptoms and concerns, and the provider performed a strep test. When she returned with the negative result, her attitude became very rude and passive-aggressive. It felt as though she was frustrated that the test was negative, and instead of discussing what might be causing the symptoms or what the next steps should be, the interaction felt dismissive and unpleasant. I understand that healthcare workers have busy and stressful days, but patients deserve to be treated with respect and professionalism. Unfortunately, between the unfriendly front desk staff, the disorganized check-in process, and the rude interaction during my last visit, I don't feel confident returning or recommending this location.

Made an appointment for a pre employment drug screening, had some complications with scheduling as…read morethe online process allows you to make a drug screening appointment at times that they do not do them. But they called and rescheduled me, so no major issues but that could be improved. Amaya was super friendly and helpful. It I'm sick I'll definitely come back to check out their PAs/Drs care. But the facility is nice and new and very clean.

BE VERY CAREFUL WITH YOUR INSURANCE AT AFC URGENT CARE IN RIVERVIEW…read more I presented my BCBS insurance, which is my PRIMARY insurance and has a $25 urgent-care copay. AFC then found my Aetna coverage and told me that Aetna was my SECONDARY insurance--but said their system required them to use the secondary insurance instead. The result? A $100 copay instead of $25. I questioned this several times. I asked why I couldn't use my primary BCBS coverage. Same answer: their system wouldn't allow it. I even asked them to remove Aetna so they could process my BCBS, and I was told they couldn't because doing so would be "fraud." Here's the problem: that's backwards. Coordination of Benefits generally requires the primary insurance to be billed first, followed by the secondary insurance. Aetna's own provider guidance says exactly that: bill the primary insurer first, review the primary EOB, then bill the secondary insurer. I understand computer systems have limitations. What I don't accept is being told I must pay $100 instead of my $25 primary-insurance copay because their system insists on using my SECONDARY insurance, and then having the word "fraud" thrown into the conversation when I question it. Patients with multiple insurance plans: check exactly which insurance AFC is billing before you pay. Needles today I left to another urgent care where my insurance was billed correctly. I will never step foot at AFC Urgent Care again.

Definitely the best urgent care I've been to in my life--x-rays, meds, treatment ‍...all in a…read morebeautiful facility , all in one hour , very impressive . Moreover front end staff was sooo friendly, appreciate that! Everyone was nice!

They have everything on site for diagnosis. Blood lab, CAT scan and the people to run them. Very…read moreefficient and caring team. Truly top notch.

Well so far I have been here and hour and I'm the only one in the office…read more I came in due to the Flu. This office has no sense of urgency what so ever. Hence the name URGENT CARE. I will have to second guess coming back to this place again.

Doctor was good, but it took 2 hours to see her…read more Then they messed up the prescription by not haVing it electronically Sent to the right place. We waited another half hour to get that fixed. The staff had zero sense of urgency

i thought it was clean it was nice , the receptionist were unprofessional and kind of rude. looked…read moreat me like I was weird or something . the nurse was sweet and dr jasmine was nice . Overall it was quick and fast for me. I had uti and it was treated quickly

horrible place! I was basically denied service. I was there today 3/12/2025 at 1800 hours…read more I was involved in a car accident, already went to emergency room the day before. Had all the scans, ct scans and x-rays done. Nothing broken, no internal bleeding Tried to explain that I just wanted someone to look at my ribs I have Insurance and showed them my Ins. Card. All I heard from the two receptionist there from the beginning was NO! By the way, their website says that they accept car accidents!!!

I was very pleased with the service and care I received. The receptionist was friendly and…read morecourteous, and the APN was very attentive. She listened to my concerns, took the time to explain everything thoroughly, and made me feel well cared for. Overall, it was a great experience!

I can see why this place gets good and bad reviews. This urgent care is located in front of the…read morePublix Plaza on 301 & Symmes. Very easy to find and right next to a Dunkin' Donuts if you're needing a snack. Check in was swift and courteous, front staff was very kind. You'll need to put a card on file for them to charge on. Although there were just a few people in the waiting room, the wait was a bit longer than expected but still reasonable. Rene was an excellent medical assistant and I wish all healthcare professionals that I meet were like that. He was very kind and did everything to make sure you felt comfortable. NP Kamrin was a bit rude and insensitive to my pain and wasn't helpful overall. I felt like she was on a power trip writing prescriptions for everything on the planet. I would return if I had a need, everyone was great from checkin to check out except the NP but it was still a good experience. Thank you for taking care of me!