They stopped new donor pay. So they think I'll come back for $30. I will not be going back for $30…read moredollars. If they want that second bottle they need to pay me at least $75 dollars.

False advertising my app says 45 days for new/returning donors to get maximum amount which was…read moresupposed to be 100 I drive along way about an hour to most time see the line in front lined up back out door and honestly back moves em faster then front most days just saying but I get there knowing from my app which still says 100 two days later after I was told it's 30 days they give you well that is some messed up crap and will be returning tomorrow since no one can email me or do what's stated on my end which I have screenshots for each day today I have 6 days left and I am absolutely fuming being lied to I have this freaking promotion and it needs to be followed through with making bank off us and giving us chump change with false crap app and promotions which are subject to change crap ain't worth no less then 100 every donation and that's still a spot in our faces

Ever since my last donation Ive had headaches, dizziness, Nausea and I've been sick I went to the…read morehospital and my cbc levels came back abnormal.. the staff would of known this by my iron levels but they still let me donate and they, some reason, stopped giving me saline but instead poweraid which I can't drink due to religious practices... will I be compensated for this hell I'm going through to help other people...

I am a regular Donor and I would recommend this Plasma Center. It is Clean and Well maintained. The…read moreStaff does a Good job.

16 people behind only 4 in the beds. 2-3 hours easily…read more this is not the employees fault, one phlebotomist taking the entire brunt. Nurse on duty came to help as well. The support staff set the entire floor all 16 behind me seated within 30 min after. corporate take care of your people, they look tired.

I have been donating regularly for six months. I had two incidents where I was hurt on each arm…read more All of the sudden my donations have been unsuccessful. Never had a problem before and now they say I need permission from a manager to donate. 80% of the people are very nice but there have been problems ever since the first incident and they are saying it is my fault now. This whole situation is incredibly shady to me. I believe a certain incident began this cycle.

If zero stars were an option I would , let me start by first saying that the Gainesville staff is…read morehorribly rude and seemingly selective about who can donate plasma if ya haven't given a donation in a while please be advised that no matter what proof of address I gave them it wasn't correct and was argued with every step of the process NEVER WILL I RECOMMEND THEM if I could file a lawsuit for discrimination of an indigenous person I truly would

After two visits, I can say the process was painless and simple. I highly recommend arriving when…read morethey open. My first visit had a line almost out of the door around 5pm and others complained of long wait times.

The type of care I receive is great... honestly I go because of the staff Haley, mara, serenity,…read morediamond, D, and iris...I have a few more to list and u know who you are but they make the place fun, makes you feel at home, makes you laugh, makes the time go by, and I call them my friends...without them I wouldn't even go frfr so a BIG THANK YOU to them for all you do...they make u feel welcome and I feel like I've known them all my life and I ain't even known them long...for me to come do a review on CSL Plasma is huge so that should say it all

April makes me feel so comfortable every single time I come to donate. She knows how nervous I can…read morebe and I'm a free bleeder so she understands how to calm me down if I get to anxious.

Been going for a while now, have been to other centers and the good vs needs improvement…read more Good: people friendly and knowledgeable New building Very clean Bonuses and incentives pretty good Needs improvement: Speed- which would be improved with the items listed below Get more equipment! More hand heads, more than heat sealer and more TVs! In each bay you should have 2 people working together- one sticking one unhooking. Six chairs one person- slows it down! Calling system for screening needs work, either a screen or display with donor number or an intercom system. Often in waiting room cannot hear your name being called by screeners.

They have had 2 people who can stick on the floor for weeks. Taking 4+ hours to stick.. today, it…read moreis 6:35. I had a 6am appt. I was screened in less than 10mins. No one has been called back to the beds to be stuck. 2 individuals who have stuck me many times are in screening and just making jokes. I have had to leave multiple times because of backlog was just unacceptable. Called numerous times to corporate. They don't care. As I type this, still hear lots of setting up in the area. Do NOT waste your time. 6:47 and still waiting.

A+. Happy faces & atmosphere. Friendly, clean & comfortable. Long time donor. Recommendedread more

Boy, how I wish I had someone like Joshua present at my first blood donation. Real talk. If I had,…read moreit wouldn't have taken me an entire year for my second donation. This young man made an experience that can be daunting at times uplifting. Joshua greeted me with open arms, was very professional during the preparation stage for my blood donation, and he made sure the entire process was a success. We need more American Red Cross health professionals like Joshua to ease any anxiety donors, especially first time donors, may have regarding donating blood or platelets. Thank you Joshua for making my donation experience so amazing!!!

The front is very friendly and prompt. I would recommend bringing a paper from your doctor if you…read moretake medications just so you don't have to worry about any hiccups. Mostly clean. There was blood on the floor in the ladies room. I only went to this place one time and decided not to go back. My veins are in too deep. My good arm is my left arm and she was only able to make it in far enough to get a vial of blood for the test and then went to break. I've donated plasma about four times previous to this prior and it was a breeze. Three times in my left and once in my right. I wanted to try this place because it is closer to where I live so I thought why not give it a shot. Nah.... It wasn't working and the other girl was trying to adjust it and she tried pulling it out a little bit and still wouldn't work so she returned my whole blood. Infiltrated in my good arm. So the other phlebotomist asks me if I mind being stuck again in my right arm. Nah I don't mind. That arm is even deeper. Nah all she did was stick me. And I'm like so what you think could be the problem? She says....Maybe not hydrated enough? Maybe a bad vein?.... I'm like.... Maybe a bad stick?.... She says... her girl is one of their best phlebotomists. I have to tell her I drink at least 8 cups of water a day and at the other place I have successful donations and I'm done in 35-40 minutes and I have donated with both arms. I mean I get it. I'm a difficult sticker. I have fat arms. My veins are deeeeeeep. We ain't gonna work out. But the donor next to me ain't got fat arms and the girl is tapping her needle. Tap tap tap tap.... ‍ tap tap tap tap.... like is that a thing? I haven't been donating very long.... That's probably gonna cause bruising. I know my arm left a nasty bruise. Infiltration is when the needle slips out of the vein and just pours blood into the surrounding area. Like wow. My arm looks like a balloon. Is that gonna bruise? It might. I'm gonna go back to the other place. It's worth the extra miles.