The facility is clean and the teachers are great with the kids. Christina at the front desk is…read moreamazing, says hello to everyone and it's always ready to help if there's an issue with your account. They are very lucky to have her. My adult son has Down's Syndrome and the lessons have been wonderful for his scoliosis. Highly recommend.

My grandchildren are having a great time learning to swim at Waterworks. instructor Matt is…read morewonderful with them and I would highly recommend him. The kids are learning quickly. The facility is very clean and the front desk staff is very nice and helpful.

My 3 year old loves Miss Maria, the price is accessible and the 20 minutes are perfect for us. We…read morehave taken about 5 classes so far and are very pleased with the results. Even though we love that our son is learning at a fast pace, it's more important to know he feels comfortable and supported. The location is great and make-up classes are easy to schedule. We did a make-up class with Mr. Ed who was also friendly and funny, my kid loved him.

We love Miss Katie at waterworks Poway. We have been with her about 16 months and at age 5 my…read moredaughter can swim all 4 strokes including flip turns. Miss Katie gives great swim instruction. She is patient, encouraging and knowledgeable. We asked our daughter if she wanted to take a break from lessons and she said she didn't!

Laly at the front desk was incredibly helpful and kind. She guided me through all the class options…read moreand made the whole process so easy. Really appreciated her support!

Waterworks Aquatics delivered an incredible experience for my child's 5th birthday party. Nancy…read moreguided me through every detail before the event and she handled each step with confidence and care. She made the planning process feel easy. On the day of the party, Laly stepped in and kept everything running smoothly. She organized the flow, supported the kids, and created a fun atmosphere from the moment we arrived. Fay, Tim, and Colin brought great energy and helped the kids stay engaged and excited. We chose the 2-4 ft pool and it worked perfectly for our group. Our guests ranged from 2 years old to 11 and every child found something fun to do. The team led age appropriate games and the kids loved every minute. We booked a 2.5 hour party and the timing felt just right. Music played throughout the event and the party room sat right next to the pool, which kept the whole celebration lively and convenient. The staff even helped us load and unload our supplies, which made the day feel even easier. Waterworks Aquatics gave our family a memorable celebration and our birthday boy still talks about it with a huge smile. I recommend this location and this team without hesitation.

Absolutely love this place Swimming Instructor Ms. Ashley…read moreZ. Is without a doubt the best! She has helped my special needs child in every aspect and adapts to her needs. Ms. Ashley Z is kind, understanding and very nurturing. Hats off to her and the work she does! My daughter has made so much progress not just in swimming but in her behaviors thanks to Ms. Ashley Z's devotion and dedication. Thank you, Ms. Ashley Z

Instructors are good until they're not. Had to ask the one instructor to stop tickling my kid in…read morethe water REPEATEDLY. Finally when it sunk in the third time, third lesson, he responded, "but that's how I get his attention..." From then on he would YELL at my 8 yr old son, lol. Secondly, they can cancel on you and make it into a makeup lesson when their own instructor cancels and then I'm blocked out from using that make up lesson unless I can use it right away. THEY are controlling this! And at $72/lesson....for 20 minutes. And now they are telling me Im losing three classes altogether unless I BUY more classes. These guys are not about the parents. Not about the kids. It's just a business. Ridiculous!

I almost don't want to write this review, because I want to keep the gem of an instructor, Isabella…read moreK., at this location a secret. Six months seems like a good time to really attest to the quality of swim lessons my sister has with Isabella, her swim instructor. We went in hoping with all our might that my sister would be paired with a good instructor who has experience with individuals with special needs. At the beginning, I tried to find reviews on specific instructors and times that worked best, and ultimately, with sheer dumb luck, we chose Isabella. That decision has been a very fortunate luck of the draw for my sister to have Isabella for her instructor. We had very low expectations for my sister's goal in learning to swim. However, with Isabella's guidance, care, compassion, and immense patience, my sister's progress has exceeded our expectations. Isabella is a wonderful instructor who embodies warmth, positivity, and is firm even when she brings on new challenges for growth, which is perfect for my sister. With her compassion and kindness, Isabella has managed to make major progress with my sister to allow swimming goggles to be placed over her eyes. For nearly all her life, my sister has hated being submerged under water, goggles over her eyes, or anything over her face, but Isabella has been able to change that and help my sister grow in less than a year. Isabella is efficient and effective as a swim instructor. Isabella offers a safe and welcoming space for her students, including and especially those with special needs. Waterworks Aquatics is lucky to have such a great instructor as Isabella K., whose technical skills are just as wonderful as her care and empathetic nature to her students and the family she works with. She deserves to be recognized for her work, kindness, and patience. I do want to mention, this location is a heated pool facility, with a separate play look, is kept clean overall, and the bathrooms are decent in cleanliness. Parking also usually isn't an issue. My only complaint, and this is regarding the application/portal, is that often from my use, it has glitched where I can't always find the specific instructor. I've had to screen cap and send this over so the company can work with IT but it has happened a few times now. This is more of a technical critique and not related at all to the instructor nor facility.

Our 5 and 4 year old boys love their swim lessons with Mirna. We have been with her for a little…read moreover a year now. My 5 year old went from complaining about going to swim class and being afraid to put his face in the water to now being able to swim across the pool with confidence and actually looking forward to his swim lessons. My 4 year old is also thriving and just kinda caught on quicker than his older brother. Would highly recommend this place. We love Mirna; all of the instructors here seem very nice and professional.

We just started swim classes for my 7 year old son with Ms. Olivia and we love it. My son looks…read moreforward to it every week! She is so patient and friendly which puts Adriel at ease. So blessed to have Ms. Olivia here ! Definitely reccomend Floaties swim school. The girls at the front are also friendly and helpful.

We've been coming here for swim lessons for coach Dennis for almost a year! He's wonderful with our…read moreone year old daughter and kept good pacing to make sure she was getting comfortable with the water and increasingly okay with short swims with her head under.

My kids love Waterworks! Sienna and Kenneth are awesome swim instructors. They are patient,…read moreknowledgeable, and very friendly! They are devoted to teaching swim safety skills and it shows in each lesson. Their manager is very prompt to address any concerns and very friendly as well. I definitely recommend Waterworks to a range of ages -- my preschooler, elementary schooler, and middle schooler all enjoy it!

We use three different instructors. Kenneth, Emily and Christian are absolutely amazing. I wasn't…read moreseeing any results with the city swimming lessons. Now my child is leveling up and able to the skills at each level. My other child loves Emily and really trusts her. I love how patient, knowledgeable, supportive each of the instructors we had are.

Our daughter who's diagnosed with level 3 autism and non-verbal has started swimming lessons with…read morethe Anaheim location. Our couch is Cynthia and we have immense love and appreciation for everything she does for our daughter. She is so gentle, sensitive, knowledgeable professional. In just a few sessions; our daughter who doesn't want to be let go in the water is now standing on her own, she started to follow coach instructions to kick and finally blow water out of her mouth (Before she will constantly drink the pool water, which is very unsafe). Every week we saw so much improvements and we see our daughter building confidence. Our eyes are always teary seeing this. Thank you Coach Cynthia so much for being a big impact towards our daughter. And thank you Waterworks for having employees who can serve children's/families who have special needs. We been sharing our amazing story with our other families who wish that their kiddos will learn how to swim

The feedback I would provide, that might be outside of their control, is that the pool facility is…read moredark, and the chlorine smell is very strong.

We started swim classes in September of last year, but over the first several months there was…read moreminimal progress. Our child is particularly sensitive and anxious in the water, and likely needed a more tailored, confidence-based approach. We made an effort to encourage her to push through and stay consistent with the program. However, during that time her discomfort increased, and she became more resistant to participating in lessons--to the point where we were close to discontinuing classes altogether. We later had two or three makeup sessions with Stephanie, during which we observed clear and immediate improvement. After switching our regular schedule to a more suitable day for us and having Stephanie as the permanent instructor, the progress accelerated significantly. In less than a month, our child became noticeably more comfortable in the water. She no longer shows the same level of fear. This is not a reflection on the previous instructor's ability, but rather a difference in fit and teaching approach. The connection and method used by Stephanie have proven to be more effective for our child's needs. There was a recent comment from staff noting that our child does not meet Level 3 criteria. While we understand that evaluations follow established standards, our primary goal is water safety, confidence, and functional swimming ability. From that perspective, the progress made in the past month is substantial and meaningful, especially compared to the prior seven months, and it's largely thanks to Stephanie. Overall, we value the measurable improvement in our child's comfort and capability in the water.

We're so grateful for Instructor Stephanie! She is so patient with my son and made every lesson…read morefun and encouraging. Even with just 1x/week lessons, she helped him gain confidence in the water and become water safe so quickly. Highly recommend Stephanie to any parent looking for a skilled, encouraging, and kind swim teacher!

RECIPE FOR SUCCESS…read more Ingredients: 1. Take one shy barely 3 yr old child that was afraid of the water, 2. Add one amazing and patient swim instructor in Ms. Allyson, 3. Add 4 weeks of private sessions 4. Results, a child that is confident, expressive and relatively skilled and equipped to save herself and now, does not want to exit the pool. Ms Allyson is amazing with little ones who are drawn to her caring, patient and calming style and demeanor. She understands the child's needs and adjusts the sessions accordingly. Thank you Ms. Allyson! YOU are a difference maker!

It's never too late to learn how to swim as an adult! I'm so happy I found Waterworks and have…read moreAllyson as my swim instructor! I was low-key terrified of being in the water from an experience as a child but after a few months learning with Allyson, I'm much more confident in the water and can now do one lap of backstroke and breaststroke! Allyson has been very patient, nice and encouraging throughout my learning-how-to-swim-as-an-adult journey- it's still ongoing! She always makes me feel comfortable and works at my pace. I highly recommend her! Also, the Waterworks website makes it easy to schedule your classes and the few times I've contacted them (phone call & email) for help/questions, they've replied promptly and were helpful. : )