We love Miss Katie at waterworks Poway. We have been with her about 16 months and at age 5 my…read moredaughter can swim all 4 strokes including flip turns. Miss Katie gives great swim instruction. She is patient, encouraging and knowledgeable. We asked our daughter if she wanted to take a break from lessons and she said she didn't!

"Here, every drop of effort turns into waves of achievement. My son's love for swimming began the…read moremoment he joined this amazing school."

My son has been taking lessons at Waterworks for about three years, and in particular he has had…read moreprivate lessons with Andrew for the better part of two years. It took us a minute to find the right instructor, but once we met Andrew it was apparent my son was in good hands. Andrew (or "Coach", as my son likes to call him) understands my son's sensory needs and ADHD and uses that knowledge to keep him simultaneously safe, engaged, happy, and progressing as a swimmer. Andrew always has something positive to say about my kiddos progress while also noting areas that he wants to see improve/work on over the next series of lessons. My son likes to know what's on the agenda for each day and when it's a swim day he always whispers a little "yes!" to himself. I know that joy and confidence comes from the fantastic work that Andrew puts into each lesson. My kid looks forward to being at swim because he looks forward to being in the water, and especially, spending 20 minutes with Coach Andrew. Waterworks is a happy, inclusive space, and if you get to schedule your lessons with Andrew your kiddo will be just as happy and safe as mine. Cannot recommend Waterworks enough -- most especially if you get Andrew.

I called ready to cancel my account for both of my daughters because of account difficulties but I…read morewas met with a care agent by the name of Raul. Raul rescheduled over 10 lessons for my daughters making it easy for me to sort through their schedules. Raul was patient, kind and extremely helpful. My daughters will continue to enjoy their lessons and the company will continue to retain two customers! Thank you Raul!!!

This review is long overdue! I have been bringing my kiddo here for swim lessons for one year. He…read morestarted at 3 years old not particularly wanting to learn how to swim or even enjoying his time in the water but his coach Elysa was exceptionally kind, caring, nurturing & PATIENT & began to really get him comfortable in the water. After about 4 months of once a week semi-private lessons he began once or twice a week private lessons with the most wonderful coaches. Ashley Z. is so loving, upbeat & passionate about working with children, she really understands how to teach all types of learners & has also been so patient with my child's varying needs. We've also been able to recently swim with some other coaches that are remarkably able to determine exactly where he's at and push him just enough. Coaches Yudit, Nicholas & Avery, who we recently just met are all seriously rockstars! It's not just the swim coaches though, the entire facility feels like our home away from home. When we walk in the front desk tries their best to greet us & all families with warm hellos. The manager, Franklin (I hope I got his name correct) is quite possibly the kindest man you'll ever meet & truly feels like you could tell him anything & he'd try to help. The office manager, Vic (Victor) is also so kind, helpful & incredible, I could probably chat with him all day, he's got a heart of gold. We've also had wonderful help from CJ & Courtney at the front desk as well. The lead trainer to the coaches, Megan, is absolutely outstanding. She has been so positive & uplifting with my child she really deserves a special shoutout. She always takes the time to say hello & make a special connection with my kiddo & we feel so lucky to call her our friend. The main deck guard Lojo is AWESOME with the kids. He makes the free swim area safe while still allowing it to be the best part of our kids' day. He can somehow get the kids who are going a bit wild to get back in line a bit and behave safely, all with a big, friendly smile. He somehow even welcomes all the families to the pool as they walk in. Dahan (I don't know how to spell his name) is the kindest lifeguard ever but he's off to college soon; he'll be so missed, we're happy for him but sad to see him go! The center is inclusive & works really well with children that have special needs & are neurodivergent. Some facilities say they are inclusive but this place really is a gem in that arena & you feel how welcome you are as soon as you get started. It's magic for us & I hope we can continue to take lessons here throughout childhood. Thank you all for your commitment & dedication to teaching our children how to be safe in the water & make swimming fun! So grateful!

Instructors are good until they're not. Had to ask the one instructor to stop tickling my kid in…read morethe water REPEATEDLY. Finally when it sunk in the third time, third lesson, he responded, "but that's how I get his attention..." From then on he would YELL at my 8 yr old son, lol. Secondly, they can cancel on you and make it into a makeup lesson when their own instructor cancels and then I'm blocked out from using that make up lesson unless I can use it right away. THEY are controlling this! And at $72/lesson....for 20 minutes. And now they are telling me Im losing three classes altogether unless I BUY more classes. These guys are not about the parents. Not about the kids. It's just a business. Ridiculous!

I almost don't want to write this review, because I want to keep the gem of an instructor, Isabella…read moreK., at this location a secret. Six months seems like a good time to really attest to the quality of swim lessons my sister has with Isabella, her swim instructor. We went in hoping with all our might that my sister would be paired with a good instructor who has experience with individuals with special needs. At the beginning, I tried to find reviews on specific instructors and times that worked best, and ultimately, with sheer dumb luck, we chose Isabella. That decision has been a very fortunate luck of the draw for my sister to have Isabella for her instructor. We had very low expectations for my sister's goal in learning to swim. However, with Isabella's guidance, care, compassion, and immense patience, my sister's progress has exceeded our expectations. Isabella is a wonderful instructor who embodies warmth, positivity, and is firm even when she brings on new challenges for growth, which is perfect for my sister. With her compassion and kindness, Isabella has managed to make major progress with my sister to allow swimming goggles to be placed over her eyes. For nearly all her life, my sister has hated being submerged under water, goggles over her eyes, or anything over her face, but Isabella has been able to change that and help my sister grow in less than a year. Isabella is efficient and effective as a swim instructor. Isabella offers a safe and welcoming space for her students, including and especially those with special needs. Waterworks Aquatics is lucky to have such a great instructor as Isabella K., whose technical skills are just as wonderful as her care and empathetic nature to her students and the family she works with. She deserves to be recognized for her work, kindness, and patience. I do want to mention, this location is a heated pool facility, with a separate play look, is kept clean overall, and the bathrooms are decent in cleanliness. Parking also usually isn't an issue. My only complaint, and this is regarding the application/portal, is that often from my use, it has glitched where I can't always find the specific instructor. I've had to screen cap and send this over so the company can work with IT but it has happened a few times now. This is more of a technical critique and not related at all to the instructor nor facility.

My family all swim here, the price is affordable for free swim session which is $12. However it is…read morepretty hard to reserve on the app. Good thing that they limit people per land ( only 2 for each hour).

We just started swim classes for my 7 year old son with Ms. Olivia and we love it. My son looks…read moreforward to it every week! She is so patient and friendly which puts Adriel at ease. So blessed to have Ms. Olivia here ! Definitely reccomend Floaties swim school. The girls at the front are also friendly and helpful.

Just wanted to thank Floaties for helping my two young grandkids to begin swimming at a basic…read morelevel. We only had a part of the summer with them and Floaties accommodated us with drop in lessons within our schedule. Special thanks to Mike (owner) for all his help and Courtney for finding swim spots that worked for us and being really helpful and pleasant. Robert, Kai and Gage were great swim instructors; patient and fun. I highly recommend Floaties to teach your kids to swim and potentially save their lives.

My kids love Waterworks! Sienna and Kenneth are awesome swim instructors. They are patient,…read moreknowledgeable, and very friendly! They are devoted to teaching swim safety skills and it shows in each lesson. Their manager is very prompt to address any concerns and very friendly as well. I definitely recommend Waterworks to a range of ages -- my preschooler, elementary schooler, and middle schooler all enjoy it!

We use three different instructors. Kenneth, Emily and Christian are absolutely amazing. I wasn't…read moreseeing any results with the city swimming lessons. Now my child is leveling up and able to the skills at each level. My other child loves Emily and really trusts her. I love how patient, knowledgeable, supportive each of the instructors we had are.

Coach Lily is amazing. My son loves going to his lessons with her. She's very instructive, fun, and…read morekind. He already knew how to swim, but in a very short time she's taught him new strokes and made his freestyle better. I would highly recommend coach Lily.

So far we have been very pleased with waterworks! scheduling classes is a breeze and it's no big…read moredeal if you need to cancel a session -- they make scheduling makeups super easy and straightforward online. We have coach Esly and love her so far

We started swim classes in September of last year, but over the first several months there was…read moreminimal progress. Our child is particularly sensitive and anxious in the water, and likely needed a more tailored, confidence-based approach. We made an effort to encourage her to push through and stay consistent with the program. However, during that time her discomfort increased, and she became more resistant to participating in lessons--to the point where we were close to discontinuing classes altogether. We later had two or three makeup sessions with Stephanie, during which we observed clear and immediate improvement. After switching our regular schedule to a more suitable day for us and having Stephanie as the permanent instructor, the progress accelerated significantly. In less than a month, our child became noticeably more comfortable in the water. She no longer shows the same level of fear. This is not a reflection on the previous instructor's ability, but rather a difference in fit and teaching approach. The connection and method used by Stephanie have proven to be more effective for our child's needs. There was a recent comment from staff noting that our child does not meet Level 3 criteria. While we understand that evaluations follow established standards, our primary goal is water safety, confidence, and functional swimming ability. From that perspective, the progress made in the past month is substantial and meaningful, especially compared to the prior seven months, and it's largely thanks to Stephanie. Overall, we value the measurable improvement in our child's comfort and capability in the water.

We're so grateful for Instructor Stephanie! She is so patient with my son and made every lesson…read morefun and encouraging. Even with just 1x/week lessons, she helped him gain confidence in the water and become water safe so quickly. Highly recommend Stephanie to any parent looking for a skilled, encouraging, and kind swim teacher!