I have used this storage place for several years and I am happy with my experience! I have two…read moreunits and have never had any issues here using auto-draft. Its secure, clean and Holly is kind and very helpful!

Robin is absolutely the best we ever dealt with when renting anything! she was very clear…read moreexplaining the deals they had for every size and she took the time to take us on the golf cart around and show us what was available. Place has cameras all around and it is fenced so I think security wont be an issue here. When unloading we had one piece that was heavy and she was willing to help but I insisted it was too much for her so she called someone that came and gave us a hand, strong guy and he left and didn't want to take any money. Good people are still around in this world and Robin and friend are some of them. I have it on autopay so second month is free. We will be tenants for a while.

Very easy place to get in and out. I'm a mover (Gentle Movers) # 843-668-6706 and I must say the…read morestaff is super friendly and helpful. Shawn the store manager at this location goes above and beyond his duties. I definitely recommend if you're looking for a storage unit in this area reach out you won't be disappointed!

They ruined my stuff, my belongings were full of mold, and the worst part of it is they forced me…read moreto pay to have a junk removal service come and pick it up. Stay far away!

Specific to the Glenn McConnel Pkwy facility in Charleston SC. I am extremely happy with the…read morefacility - very clean and convenient access to my unit. But very unhappy with their business practices. I received an " inital rental discount" rate and the contract reads it can be changed at any tine with 30 days notice given. Needless to say after the initial 4 months they increased my rental amount by 69%. I called and the manager said he would "see what he could do" and return my call - welp its been over a week and havent heard back. IMO they lure you in with a low rate then jack it up assuming you will just roll over and pay it rather than move your stuff. Do not recomend and will be moving to another facility. Even if I have to pay more then my "initial rental discount" rate at another facility, at least I won't be giving my money to Extra Space Storage.

Stephanie & Jazz at Extra Space Storage are all smiles, professional, polite, and attentive. They…read moregreeted me as soon as I walked in door and helped answer all questions. Their office and units are clean and neat and I highly recommend Extra Space storage for all your storage needs. Ask for Stephanie or Jazz. Thanks ladies! Respectfully, Noah Denton We Moving LLC

this public storage location is by far the most professional, is always exceptionally clean, never…read morefeels unsafe or has sketchy individuals lurking around regardless of whatever time of day/night & have always been respectful! i have rented units from other locations but the employees, security & other aspects didn't impress me but this one i give a+++++!

The first issue with Public Storage is the rent will go up about $50-$75 after the first three…read moremotnhs. It went from $200 to $305 in 17 months. The other big issue is flooding at this West Ashley location. All my boxes with household items were destroyed by water and then mold. My mattress and box spring also destroyed. My furniture is covered in mold. I was not informed of the flooding and only discovered it when I went to move my things to my new home. I had to replace the linens, sofa, and clothes for a three bedroom house. Based on price, quality, and lack of customer service they do not deserve the 1 star. Also the employees are not reliable as they often quit and are no shows.

Cubesmart has worked out well for me. The staff and access have been great. Do note that they…read moreraise the rate about $20 every six months.

I have stored things in other places that did not have nearly the great service and friendly…read moreenvironment that Cubesmart on Folly Road has. Heather did a really good job getting our unit lease paperwork complete so that we could get moved in quick. I would highly recommend Cubesmart James Island.

Went in to update my credit card and Veronica was super exceptIona to work with. She is friendly,…read morehelpful, experienced and very very knowledgeable. She is an excellent 'face' for the company. In fact I would hire her immediately if I was hiring people. It is obvious she is a very high level employee who is an asset to any organization. Whatever she is being paid, it isn't enough!! With employee today the way they are, you have one who is capable of enhancing and growing your company.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

I have rented a space here for several years. My biggest complaint is that they are constantly…read moreincreasing the rate. The longer that you have a unit here the more you will pay for that unit. For a long time this storage facility was a hot mess. There was zero security measures in place. It's very easy to slip inside the gate if you follow behind another vehicle. Once inside the entry gate the buildings were accessible to anyone without a code at one time and anyone could also get on the elevator to go to any floor. It was extremely unsafe. It took a murder happening on the premises to change all of that. Since the murder, there are security measures in place and codes are required to enter everything now. I am glad that there is finally more safety measures , it is just sad it took a murder for this to happen.

Management sucks, they won't reply to calls or emails about an issue with the facility. Wouldn't…read morerecommend this place, find something better.. I've been dealing with storage units for the last 6 years and this is the only place i've ever had an issue with.. 0/10

I used this facility after a cross-country move to store some of my belongings for about a year and…read morea half. The staff is amazing - they are helpful, responsive and kind. I would recommend this facility to others in the area that need a temporary storage solution. I only gave it 4 stars because of the rate increases. I would not recommend it for long term storage. The rates increase multiple times within a year and a half and I ended up paying more than one of their smaller units was listed for, and more than other facilities in the area. If it weren't for the rate increases I would still have a storage unit there.

Do not store any belongings at this facility! The indoor, climate controlled units are infested…read morewith rats. The hallways and units literally smell of rodent urine, and the ground is covered in feces. Several times, we heard rats running through the HVAC ducts. The ductwork tape is now falling from the ceiling, and rat feces are literally stuck to the tape. The facility did nothing to address the significant infestation. To top it off, last month, we were notified that due to market analysis and demand, our monthly rate for our 5x5 unit (the smallest size available) was being increased from $70/month to $130/month....which is comical considering the condition of this storage facility. We could not get out of there quick enough!