Took my uncle here to get a storage the service provided was excellent they was of great help…read more Amanda and Scott went above and beyond to give my uncle the proper space needed and affordable for his budget.

Received outstanding customer service. The staff is very helpful and friendly. Store is clean and…read morethe units are affordable. Location is convenient and safe. Great layout you can drive straight to your unit and easily load or unload. Highly recommend!

Great experience overall!! Jhenelle was very helpful in finding the unit perfect for me. Excellent…read morecustomer service from her.

Rented a unit, very little in storage for 9 months, used the unit maybe 3 times in 9 months. The…read moreday I delivered half a house worth of furniture got an email that they increased by rent 15%. The same day. Talk about a bait-and-switch! Very onerous practice. Like Jack Welch used to say, never do business with someone you can't trust. Go elsewhere.

2020 update: I just recommended CSM to our friends who moved a few weeks ago and they had a great…read more experience as well. I'll continue to use and recommend them to friends - they are punctual, friendly, careful with belongings, and super efficient! 2017 original review: Alex and Billy helped us move this weekend and I am so pleased, they were super nice and moved us quickly! A friend had recommended Can't Stop Moving to us and I'm so glad we listened to that advice, they made our move as pleasant as possible. Rates were great and nothing was broken. Definitely will use them again in the future!

Professional, efficient, quote was right in line with the final bill - these guys are as…read moreprofessional and as strong as can be. Made our move less stressful and highly recommend to anyone looking to move. Don't think twice, just go with the guys from Can't stop - best in the business!

Great place to store! Jehan, the manager, has gone above and beyond to help me in all sorts of ways!read more

Excellent customer service. Shah Jehan is always friendly and helpful. I've been here for many…read moreyears and always enjoy him

THANK YOU to Mr. Ivan, the guy in charge this past Thursday morning. We had a 1 way reservation for…read morea 10' truck @ open (7am). Ivan was very helpful and answered my questions. It was difficult to secure a 1 way this time of year from Cambridge to midwest. U-Haul dispatch in MA confirmed everything the Monday before pickup. Truck in excellent condition. Drove it 2 days west and will drop it next week at another location. We did see 2 big bugs in truck interior but were able to kill these before loading items. I know there are reviews talking about rodents in the storage location here. I am guessing this truck was moved to Cambridge for my 1 way since dispatch was working on my reservation. Again, thank you Ivan for your kind & helpful demeanor.

I am no longer renting a storage unit from U-Haul. I have made a complaint with your home office in…read moreArizona and I have filed a insurance claim with your insurance company RepWest. Mr. Francisco, Diseases directly transmitted by rats. Hantavirus Pulmonary Syndrome. This is a viral disease that is transmitted by the rice rat. This disease is spread in one of three ways: inhaling dust that is contaminated with rat urine or droppings, direct contact with rat feces or urine, and infrequently due to the bite of rat. They also carry. Officially, the CDC (The Center for Disease Control) lists seven diseases North American rats and mice transmit directly and 11 they transmit indirectly. None sounds good, and several can kill you. ... Foodborne disease is transmitted through saliva, urine, and droppings. In the course of one day's food rummaging, a rat can unload 50 half-inch droppings. I understand you are not responsible for what happened to my belongings, due to the rodent problem.However, my storage unit was infested by rats, rat fences and destruction of my personal property. i.e. my polo jacket, khakis pants, comforter and my suitcase. Due the high probability of transmitting a deadly disease carried by rodent, I was forced to discard my belongings!!! These items were destroyed by rats eating, nesting and probably reproducing inside my storage unit # 366 located at your Uhaul location in Cambridge,MA 844 Main Street. 02139 I complained about my unit having been overturned by rodents, back in October 2017. But nothing really happened. I understand that unfortunately, there is a huge homeless, disenfranchised people that occupy your area. I was threatened by one of your ex-customers that , had a storage unit next to mine, a year ago. They started asking me for money, then the man became aggressive and threatened me! I called 911, a Cambridge, Massachusetts police officer arrived. When I told the officer what happened, they lied and changed their version of events. The officer, let them go with a warning. And I quickly left your Uhaul location and headed home! Another time, I came to your location early on a Sunday morning, I was stuck outside your Cambridge Uhaul location because your after hours access card would not work!!!!! A caucasian man with a seringe dangling out of his arm, stumbled down the sidewalk towards me. He asked me for money, I noticed he had dried up blood on his arm, I told him I didn't have any money and ran away! I contacted your Uhaul customer service number, and explained, I was being charged an extra $5 for after hours access, and still couldn't get inside!!! And I also believe some of them also rent storage units and probably store food items in those storage items, in your Cambridge,MA location. I am not blaming you for the staff at this particular U-lHaul l ocationor what happened to me me or the serious rodents problem in your location. But, my belongings should have been safe and not destroyed by disease carrying rodents!! I have spent in excess of $2,000.00 during the 2 1/2 years of being your customer. I am sorry, I had to terminate my business with Uhaul. But between the rodents destroying and contaminating my entire storage unit, also I am purchasing a home in March, and I am now storing in a friend's home, here in Brookline, MA. I considered leaving some of my personal items in my storage unit, in your Cambridge Uhaul location. Because I could not salvage those because they were too contaminated with rodent excrement and the possible spread of dangerous pathogens and disease! But, after I saw the extent of rodent damage , rat excrement all over my clothing, linens, luggage and basically the infestation and contamination of the entire unit, I decided to end my storage occupancy at this location. Respectfully Yours,

I was referred to this mover by the MIT furniture exchange. They said that YourMove was excellent…read more I was happy about this, because it is always great to find a good mover! What happened over the next week and a half was discouraging. I told them that I had a very restricted schedule (because I am a teacher). I cannot leave classes just because I have movers coming over. We tried to find a time, but it was hard. Eventually I asked my boss for a favor so I could get a time that would work. He let me out of a faculty meeting. This was a big favor. I worked hard to meet these movers halfway! But then on the day of the move, the movers called to say "Hey, we're done early today. Can we come to your place now?" It was TWO HOURS BEFORE THE AGREED TIME! I had to teach my class! What the hell? Who do these people think they are? I should leave work two hours earlier than OUR AGREED TIME just because it was MORE CONVENIENT FOR THE MOVERS? I tried to reach the dispatcher, Judy. I called her twice, but she didn't pick up. She claimed that she called me twice, but my phone said she hadn't. My phone ALWAYS picks up the missed calls. Her movers were certainly able to reach me via the same number. Judy said that she COULDN'T SEND THE MOVERS AT THE AGREED TIME BECAUSE SHE "DIDN'T WANT THEM WAITING AROUND FOR TWO HOURS." She said that over EMAIL. WHY ARE HER SCHEDULING ISSUES MY PROBLEM? It is not my problem! A DEAL IS A DEALl! I CALLED IN A FAVOR FROM MY BOSS SO I COULD BE THERE AT A TIME CONVENIENT FOR THE MOVERS, AND THEN THEY DON'T SHOW UP??? Too bad, favor wasted, because YOUR MOVE MOVERS DIDN'T WANT TO DO THEIR JOBS. When I talked to Judy on the phone, to her credit, she apologized tepidly. But she also said that nothing could be done about it. She made it seem like SHE was doing ME a favor by agreeing for such a late move time (4pm to 5pm). "Movers start early. The work hard and they finish early." She said she worked really hard to find a time for me, she really did me a favor. Great, that would have been nice IF THEY HAD SHOWN UP. You said 4-5PM, BE THERE AT 4-5PM! AND DON'T ACT LIKE YOU ARE _DOING_ME_A_FAVOR_BY_DOING_YOUR_JOB! Who do these people think they are? I cancelled my order. I will not be using them. I will be using someone else. This is flabbergasting, unacceptable. I can't hand over money to people who do such a miserable job with their customer service. Use someone else, someone who actually cares about their customers. Judy lost my sale, and broke a promise just because she can't schedule properly and because she didn't want to have her movers "sitting around for two hours" because she didn't have anything scheduled for them. Maybe she saved money by doing that, but she made me a furious fucking customer. I will make sure none of my friends ever use this service. Nice job, guys.

I am about to use this company for the FOURTH time. They…read moreare consistently kind, cautious, and quick. Two of these moves involved a piano. Yes, a piano, and it was a great success. Also they are a reasonably priced, small, local business, and this shows through in my interactions with the owner and his employees, which is a very good thing. I could not ask for a better experience! I am reviewing them now, before an upcoming move, because I am a jerk who promised them a great review after my last move and forgot to do it.

If you want RAT FECES all over your precious belongings, then this is the place for you . I've…read moreincluded many photos. I've had a storage space here for about 7 years and never in my life have I come to my unit and seen it cover in RAT FECES, not mice but RATS. I inherited furniture in 2019 from my now deceased mother, and imagine my heartache and disgust when opening my unit to find doodoo all over her belongings. I've been here since it was Roslindale storage, since then it has changed over companies at least two times, and I've also upgraded units since then as well. Since the two change overs there has not been a new lease sent or signed by me but money has continues to be taken for the unit. It was not until I came to the office on the second day after making my claim that I was told they are not responsible for my belongings because it's in the lease, that they then realized they don't have a lease agreement with my signature agreeing that I understand those conditions. It was then sent via email and they tried to make me sign it. Someone messed up in house and now they don't want to be liable for it. Why would I now sign a lease agreeing that they are not responsible after my claim. I contacted the district manager Paul at the Dedham Allied Drive location and he initially came off as if he was understanding even having a heart to heart with me because I was so upset about my deceased mother's belongings by sharing his own personal story. Because of this I agreed to work it out with the company when he told me to send him an estimate. They agreed to make payment of the $277 but added only if we signed the lease. I then asked how do I know I will be refunded for my belongings if I signed the lease. I asked for a written agreement for the payment promised, and I was told they will not do that. And I politely declined to move forward and said I would just file a small claim in court. This was a very snakey move because if you were truly planning on paying out the money why couldn't you give a written agreement upon what you agreed on. And to believe I shared intimate stories about my deceased mother thinking I was connecting with someone on a human level to just be proven that it was just a scam to get me to do what they wanted me to do, just to cover their own behinds. Cause once it's signed thats saying I agreed that they are not liable. You guys messed up in house, you never gave a lease after 2 switch overs and continued to take money for a space and my property was damaged and you don't want to be held liable for it. Shame on you.

Specifically for the Life Storage at 44 Lochdale Rd, Roslindale, MA 02131, I had the pleasure of…read moreworking with Niles - he showed me how to move everything into my 10 x 20 unit from a big truck I drove up from Virginia. Niles was extremely helpful and I recommend this storage area for anyone shopping for one in the area. The whole building is climate controlled, there's an access door that you can use to enter without anyone's help to gain access at any time, and a large bay access in case you need to back a large moving truck in to unload or load.

Professional, efficient, and great communication throughout. Seamless moving experience, totally…read moreworth the price!

These guys are lifesavers. They moved my daughter in Boston and were beyond professional and…read moreaccommodating. Time was of the essence for her to move and these guys simply CAME THROUGH! They were prompt, efficient, quick, reasonably priced, and flexible. True professionals. I truly cannot recommend them enough and I want to thank them for a job PERFECTLY done.