If a facility is to be reputable and take people's money for say a 5'x5' plot of concrete I would…read morelike to think this facility would make it right if there were an issue and in a lot of ways they made a very conscientious decision to do what's right. As long as a facility is cared for properly I would have no issues giving them my credit card to keep on file and rent here. The staff seems like they know what they're doing and exercise their ability in helping the consumer

From the owner: ClearHome Self Storage offers flexible leasing options, friendly customer service, secure…read morefacilities, and easy online management. It’s the perfect solution for those needing a reliable and convenient storage space.

They have decent storage units but ridiculous how you can't reach corporate by phone to complain…read moreabout an employee(one of the numbers hangs up after a few rings). Unprofessional and inconvenient!!

Great place. Climate controlled. Easy access. Rates don't go up every other day. I like the…read moreplace

I've been a customer of this Public Storage location for over a year, and overall the facility is…read moreclean and the staff are professional. However, my experience has been negatively affected by repeated and significant rent increases on my unit. When I started in January 2025, my monthly rent was $382.50. In October 2025 it increased to $428.70, and again in January 2026 to $474.90. These increases came in a relatively short time frame. What's most frustrating is that new customers are being offered materially lower rates for comparable units at the same property, according to current advertised pricing. When I raised this concern with on-site management, I did not receive a satisfactory explanation or adjustment. I understand market changes and periodic rate adjustments, but ongoing increases without transparent justification -- especially when newer customers are paying less -- feels unfair and has left me disappointed. I hope Public Storage can improve pricing transparency and ensure existing customers are treated fairly in line with advertised rates.

Dawnya was soo very profesional and patient. It's what I needed to make my day and even beyond In…read moretimes Of need. People remember a good person. Thank you tremendously

Price raised within 3 months with a significant increase. The property is not even well maintained…read more The parking lot needs to be fully replaced. Security feels non existent outside of a couple cameras. The carts are typically not even accessible. The last couple times no cart could even be found.

Absolutely a rip off continue to raise monthly rent yet online prices are cheaper then continued…read morecustomers and will not honor online prices Will call you but will not leave an actual voice mail supposedly company policy can't leave anything that can be used against them Fees upon fees Horrible customer service Bait and switch tactics at this particular property

Was very easy to reserve my unit & complete the necessary "paperwork" online. The facility is very…read moreclean. I received multiple calls to check in on my experience. Highly recommend! (especially opposed to the other storage company with 2 facilities very near to this one, they were extremely difficult to do business with).

Initially, I was very pleased with my storage unit and the experience. Unfortunately, they have…read morecontinued to significantly raise the prices during my time with them. They give me 30 days notice, but there is no appeal process or formal way to request a price freeze. They have complete autonomy and no accountability-so you have no options except to endure the inconvenience of finding a new storage facility and moving your items. I am paying almost $200 more per month now than when I signed the contract perhaps 2 1/2 years ago. It is a terrible business practice to just randomly increase rates! They did give me a couple of discounts and a credit, after I complained, but ultimately I'm paying almost $600 a month for a 10x25 unit, which is the amount people pay to rent an entire studio in some areas!! They think it helps to say that customers that sign up today pay more than what I'm paying - but I would not pay those rates if I were looking today!! Usually companies give you discounts/advantages for being long-term, great customers - nope, not this one. They just raise the prices because they can. It's awful! The storage units are nice, safe and secure. I have usually found Deb helpful with responding to my needs/concerns. I've expressed so many complaints regarding the rate increases, that she knows who I am! If you are open to paying random increases and hundreds of dollars more per month than you signed up for - this is your place. If however, you have a budget and cannot afford significant rate hikes - DO NOT STORE YOUR BELONGINGS HERE! They know it's too difficult to move your things to another location, so they just price gouge. BEWARE!

Brenda was wonderful with helping me get settled in and settled moving out. Would recommend public…read morestorage to all

Using the online check-in was very difficult bc the gate would not accept my code & then my unit…read morewas very difficult to find. I paid my July rent but had to suddenly move my stuff out on 7/3 & I received no refund. It seems as if they would have preferred me to "skip out" on rent as opposed to being responsible & paying the amount agreed on the 1st of every month. Had I known I was moving out, I wouldn't have paid but it was unexpected & an emergency. Most storage places will only charge you for the days you used the unit & refund the remaining rent. NOPE. Not Public Storage. They kept my entire $80 for 3 days of actual usage. + getting calls back or being able to talk to anyone in the office was extremely difficult! I always had to call the main # or finally start using the Chat feature on their website.