Great customer service, Chris is a really property manager. Storage was Clean and everything was…read morereally easy. And caught them during a flash sale, so it was super cheap!!

I called and asked if rents would be forgiven for the month due to the COVID-19. I was told my…read morerequest was escalated to corporate and I would receive a call. But no one ever called. I called back and was then told I would find my answer on the website. This is on their website from the CEO Joe Margolis: We will be delaying any auctions and are encouraging stores to be lenient on fees during this time. We will strive to live our company values and do the right thing by our customers. Corporate is encouraging lenient storage fees. So corporate is not advocating collecting rent, the managers are apparently. The manager told me corporate sets the monthly rates. But the CEO says it's the managers who set the rates. Now is the time to work together, not raise prices and take advantage of people

Very helpful and friendly,I have used the storage area in the past and went by once in a while to…read morecheck my stuff I was happy to see how clean the place was kept.So now I am headed back to get a small storage area for my holiday stuff.The staff is always available to take your calls,I like that you actually talk to a human!!

i've been using this company for a while and because of these two employees "Tanya and Sharmaine"…read more I've had a great experience with those two lady's, they help me through pricing and was able to figure out a cheaper price for me. These two ladies are very knowledgeable. Definitely recommend using them and having conversations wit's " Tanya and Sharmaine".

I had the pleasure of meeting Mary upon my move in possibility she was very professional and…read morefriendly. She didn't try to sell me into something I didn't need. When I wanted to downsize she made that simple as well as the 2nd unit was very close to the 1st. I moved out today and again her and Patricia made it simple. I definitely recommend and would use them again.

scammers get you in then jack up your rates to twice that of new people, and I don't mean the first…read moremonth discount which i didn;t even get a full month. They also raised mandatory insurance costs. There was also flooding in the units.

I had my things stored at this facility for approximately a year or so. Often went to check on…read morebelongings and all was well, never really had an issue until the day I decided to move out. It was 2-3 days after a rain storm and had movers move my things out my unit when they noticed that my Cali king board was damp, my black hybrid pillow top mattress was destroyed along with other minor items. I immediately called the office ( was a few min from closing) explained what happened to the Asst. Manager, asked him if he wanted to come down and look at items ( as they were loaded on truck when realized, but easily accessible to come look at) he advised to take pic and send to claims dept. Fast forward I did and that was even more of a nightmare!! The company uses a 3rd party insurance who is HORRIBLE!! The adjuster never called or follow up with me,until I went through there corporate office. It has been months and with numerous calls, claim was denied ( found out through random email). There was one good thing out of this story the office manager ( can't remember his name at the moment) was great he came down to my unit assessed it and wrote me a letter acknowledging there was water damage but not sure how it got there.. We both visually seen the crack in the foundation over my unit and they took no accountability, even with letter !!! According to extra space that's not covered, (So wha the H^LL is) and per adjuster " she's not sure my things were really stored there". ( Really absurd ) And she never replied back to me. Again till this day 2 months later I have never received physical paperwork from these people about my claim. Absolutely NOTHING!! None the less beware of storing your belongings here!! No accountability!! Will be following up in smalls claims court

Highly recommend this location of extra space storage. It's very convenient being right on route 1…read morein Norwood, and it's extremely well maintained--very clean inside and out, always well lit and comfortable temperature as well. We have used other facilities in the past and this is our favorite by far! The manager here, Jim, is also extremely helpful. When we first starting to rent units, as I was cleaning out my parent's house, Jim did a wonderful job recommending what size units we would need. He also helped arrange for me to rent several units near each other in the huge building; this made moving things in so much easier. Now that we are starting the move out process, he has been equally helpful and kind, which I think says a lot!

Great experience for my move with quality outfit and professional pre-move and follow-up (and…read morefollow-through!). The guys arrived promptly, prepared to work, and they had a clear leader-driven workflow -- not haphazard at all. They had been prepped by the pre-move visit person and knew what they had to do well. They got everything in the truck and out of the truck efficiently and in record time. There was the inevitable accident, and the move leader communicated it in real time with the bosses. They took care of it, as they and all moving companies should but rarely do, and I am very pleased. The pricing was on par with middle of the road estimates from other companies but much better service, more services included, and tremendous follow-through. I'd use them again for moving or relocation services and likely not call anyone else.

If there were ten stars I would give them a ten. This was our third move and by far the best!…read more They were such a nice group of guys - pleasant, conscientious, extremely careful with our funiture. I will recommend Patriot Relocators to everyone I know who is moving. Thank you for all your help. Lois and Tim Harrington

Used them twice and both times the experience was perfection because:…read more - on time - courteous and professional - very careful with our belongings - a very fair price for the move. You can't miss with Bunker Hill

Worked with Marcos and Marjoly to organize our move from MA to NH. They provided us with moving…read moresupplies (we moved in September and everything was sold out due to college moves so this really helped us out). When the big day came, it was seamless and very organized. They took a large house of furniture inside and outdoors and it fit perfectly in their truck. The moving team was top notch and very organized. I have utilized this company twice now in 12 years and each move went very well. My sister and her family have utilized them twice and also for their corporate office move. I would highly recommend Marcos and team for your moving needs. Price was fair and the team is wonderful to work with. Thank you!

Rodent droppings all over my things. Charged me for gas although I replaced it. Truck was very…read moreclunky, a terrible ride associate did not care.

The truck was fine, The lady who said she was, the manager was an absolute terrible customer…read moreservice representative very rude and condescending to me my wife and the customer before us and we had to wait a half hour when we were picking up the truck because Staff was too busy arguing with a different customer. The manager said I didn't fill up the gas far enough. And she was going to charge me $28. I filled it up at the gulf station about 2 miles away on route 138, I put in $20 in gas roughly. I made sure it was full I drove 59 miles. What a racket. They need a manager who understands customer service and treating people in a polite way.