This is the worst company for water or anything I believe that I have ever had the displeasure to…read moretry to receive service from! They are rude the president of the company wants the brother switched over hung up on me they couldn't get the water order right they couldn't do deliveries they couldn't pick up old bottles nothing don't waste your money!!

Love our local Sparklets. Had an issue so emailed and it was resolved same day! Been a local…read morecustomer for about 2 plus years. Highly recommend.

I've been at my company (my workplace) since 2009. I've been dealing with this Vendor for many many…read moreyears. There have been so many different drivers over the years, which is the same for delivery drivers with Fed Ex, UPS, and USPS. Many of them have been nice. It's a good thing that we are now able to leave reviews on Vendors; it wasn't always the case with Yelp. When I first started, the directions that were relayed to them, and any other Vendor, here, was to call the office first, prior to visiting. I am usually here, unless I am on Vacation or at a medical apointment. If I'm notified, we're good. Last year, also acquired Mountain Springs Water, which my boss requested. So, in addition, to the cases of water, we also get this product too. For the most part, the single use bottles are good. Sometimes, you get the drippy messes or the plastic bottle taste, but that's not often.

I think that Sparkletts has definitely improved at least on my route. Been a client for a number of…read moreyears and quite frankly have had a few less than ideal experiences in the past. To their credit, they've always resolved the issues. Got my delivery today Within the agreed time line Placed bottle where I request Correct product Closed my gate upon leaving This delivery person even left me a holiday card under the new bottle. Now I'm going to take the high road and assume it was a genuine wish for a good holiday and not subtle reminder to tip at Christmas (which I normally do for all my regular delivery folks and landscaper etc) . But still I've never gotten a card before, so maybe this delivery person is better than my previous ones. I think now unless someone lives under a rock, you have to be aware of the tip controversy that seems to be in the news every day., especially here in LV, where there are so many hospitality positions . I always tip for good service and my big peeve is the tip shaming screen on the card machines that pop up before your final total is displayed. But enough of that, Sparkletts did good today.

I ordered 2 cases of sparkling water in May and all was good. In Aug without notice they delivered…read more2 cases of what I assumed was sparkling water. I immediately notified the company Prime Water to cancel the subscription. They cancelled account but I still had to pay for the Aug. delivery. Last weekend I went to open the case of sparkling water and found out it was spring water. Both cases. They delivered the wrong water and because I cancelled the account I can't reach anyone, anywhere for help. Prime will not take my call. Local office in Havasu has a toll free number going to Primo Brands. I have emailed and called numerous times. Horrible service. BEWARE YOU CAN'T GET ANYONE IF YOU HAVE PROBLEMS.

This is a small family owned water delivery. Depending on where you live in Parker area, they only…read moredeliver a few times a month and they won't deliver any new filled waters unless you have that many empties. In my case I ran out of water early because I didn't know how much to order the first time. I asked if I could get an extra delivery and had upped my order to 3 bottles instead of two. I was told I would have to have all 3 empty bottles out in order to get 3 filled waters. That means all bottles would be empty on delivery day. Which means you are out completely out of water at that point. I don't see how this would work for anyone. Seemingly you might be out of water for as long as two weeks and if you are not there to put it out, it could be a month. I decided this wasn' t going to work for me, for this was my vacation home and I'm not there full time. I had to take my empty bottles and fill them myself. So on delivery day, I wasn't there and both bottles had been filled by me and they were inside my house. So no delivery at all. The whole reason I did this was so I would not have to lift heavy bottles at my age. My only option was to cancel my account. So I asked if they could just charge me a reasonable price for the empty bottles. There answer was 20.00 dollars a bottle. Which is a ridiculous price as I can buy them at Walmart for 13.00. They weren't willing to work with me at all. Why should you have to get to completely empty before you can get the same amount delivered. I used to have Sparklets, they were very accommodating to your needs but I was told they don't deliver to my address in Earp Ca. I'm 72. The whole reason I did this was lifting heavy water bottles was very difficult. On my first order I asked several times to deliver to my back porch, so I wouldn't have to lift the heavy bottles from the front porch to the back porch. They totally messed up the delivery and put everything on the front porch. 2 heavy 5 gallon jugs and 2, 24 case waters. I had to get a dolly to move everything from front to back. Up and down stairs. They would not come back and move them. In short really bad customer service and the girl on the phone could care less about helping with any of this, and seemed a bit annoyed that I was even asking . So much for family owned. I don't usually review on Yelp but maybe they will improve their customer service for others in the future. YOU CANT WAIT TILL YOU HAVE COMPLETELY EMPTY BEFORE YOU GET NEW, HELLO. After posting this review, I got a text message from the girl on the phone who proceeded to try and make me feel bad for my review by bringing the assassination of Charley Kirk into it. No apologies for any issues I had with them. No mention of talking to their family about these unreachable delivery options. This is extremely unprofessional. I cannot recommend them. I'm tired of no one cares about good service any more. In reading other reviews, I see I'm not the only one who doesn't agree you should have to put out all your water bottles in order to get the same delivered. When you still have a full or partial full bottle in your water cooler machine. Apparently they just don't get this! The whole reason we have water delivered is to have water at all times. This makes no sense.

I just started with Arizona water. I still had several Arrowhead Water bottles to use up. I opened…read moreup an Arizona water. I am telling you the taste is fantastic. There is such a big difference between the Arrowhead Water taste which appears to me to be filtered tap water Arizona premium water is definitely premium. It taste like the Fresh Water springs up in Sedona, Arizona, which is all natural. This water is so good. I can never go back to any other water.

If it were possible to give 0 stars I would. Most unreliable company there is around here. Have…read morecancelled and rescheduled our delivery and equipment swap FIVE times. And the reasoning? "Can't access property" which is a LIE. There is no construction, no weather or anything else preventing the driver from accessing the house. We have had no problems with access to our property for the last year. Now all of a sudden it's an issue? The drivers are beyond incompetent, one even crushed a culvert coming into our drive way earlier this year. Don't answer calls, don't answer why they can't access the property, and really just don't care about their customers. Not worth it!

One star is more then they deserve. Not reliable at all! We have had so many missed delivers and…read morethey always say we called and cancel the delivery, so not true or a million other excuses. Awful customer service, no one really cares, managers NEVER call back in the 24 hrs. like they say they will. We order water for our business for our hard working employees who work outside. It is so frustrating when we don't have water for them. Do yourself a favor and don't use this company. Sparkletts should be ashamed at the way the treat their customers! We will be canceling as soon as we can find a company who will actually deliver the water we pay for.

Hey thanks again! Did a great job on a new hose spigot replacement and it was not a easy one but it…read moreworks great and now each serviceable.. Thanks again

Dukes Plumbing was spot on and easy to work with...service was done on Saturday. Had toilet water…read moreline relocated so I could in stall a smart toilet. On time service, great communication, fair pricing and most of all Don was friendly.

I have been with Rayne for more than six years and have always enjoyed their services. In…read moreparticular, I have to call out to Jay who shows my dog so much love that he whines at the gate when he hears Jay's truck drive-by! I think I've given reviews of Rayne before but today blew me away! I'm elderly and slowing down. Finances are getting a little tighter as prescription prices go up. I'm sure I'm not alone. So I decided to cancel my soft water service. I called and canceled and they were very nice and set up the appointment to pick up the equipment. A month later I got this in the mail! My bank had continued to make payments! This is a large community of elderly persons and this company could easily have just ignored my error and waited for me to notice and complain. But they didn't. They called me and told me my bank is still sending them payments and told me that they were sending me checks to refund the payments in error. That is a local company with INTEGRITY. I highly recommend Rayne, particularly the Bullhead City office and staff. Thanks, Jay, as well for being a part of our lives. Kat & Bentley

Jason was very friendly and professional. He installed a RO System for us. We rent from Rayne and…read morealways receive great service From Angela and staff.