The biggest factor of this review is my mobile order taking 20 minutes, WITH having to say…read moresomething to make it ONLY 20. I understanding having to prioritize some orders as I work in the food service as well, but 20 minutes is insane. If I took 20 minutes for someone's mobile order, I would have done something to try and make their experience slightly better (free food, refund, etc). This was not offered to me. The tip of the iceberg was my fries having no salt whatsoever.

it's a shame, on a slow night that they cannot get a simple…read moreorder rite! it's not rocket science unbelievable!

Great homemade food. The bread and bagels are great. Had a delicious Reuben and tortellini salad…read morewith spinach and tomatoes. My only wish is that they were a little friendlier.

Excellent sandwich's and service. Great coffee and amazing pastries. They made it like a cute…read moreFrench pastry shop.

The Australian shepherd puppy ahead of me…read morein the stalled drive thru line could not believe what was happening. The collie two cars back had just noticed them and struck up a conversation. "Hey!" The collie yelled. "I'm at McDonald's too!" The shepherd didn't reply, just stared, dumbstruck at their fun new friend. The collie tried again: "Hey! Hey! I'm in a car, too! Does it get any better than this?!" Six cars back, two huskies entered the chat transforming fast food gridlock into utter pandemonium. The huskies raced from one Side of the car to the other, colliding as they jumped from front to back, crushing their owner and howling out the windows as the car rocked violently "Hey! Hey! We're here too! Look! Back here! Look! Look! Can you hear us!? We're here too! Isn't this great‽" And the barking and the howling and the little shepherd still speechless and shook had every human in this breakfast traffic jam smiling, laughing hanging out our windows craning to better see these dogs having the best doggone time. And a dozen people alone in their metal cocoons, joined a jubilant symphony of love and freedom, conducted by four furry joy machines absolutely stoked to be out on a McMuffin run. And for five minutes we paused our poison pen debates, forgot we'd been told to hate the aliens within our gates and we all just smiled and laughed and joined the happy dog party. Five stars.

Staff is super friendly, and food is always hot and correct!! The line also usually moves pretty…read morefast even when they're super busy.

The crew members at our local Jersey Giant are extraordinarily helpful and friendly. They are…read morealways willing to wait while a customer makes up their mind. I return more often specifically because of the employees. Then having delicious bread filled with yummy meats and cheeses, perfect!

Pretty damn good people. A monster of a sandwich that only costs $14…read more.. This animal weighs in at a ready 2.5 lbs... (I weighed the S.O.B). Delicious as hell. The business name may very well be a knock off, but if they deliver the goods, who cares??? TWO AND A HALF POUNDS FOR $14 PEOPLE!!! Sorry but you can't get that at "the other Jersey place"... The only reason this place didn't get 5 stars? They don't offer bacon or Swiss. My two faves when it comes to cold cuts. This place RULES people!!! I'll come again and so should you!!!

It's currently 1:08am, the workers are very unprofessional and now their laughing at another lady…read moretrying to order her food. This is very very unprofessional and disgusting behavior if you can't work in a restaurant late night then don't. I'm not to sure if management is here or not but if they are then Its even more disgusting. Like genuinely you just don't treat your customers like that especially when you're making well over $14 an hour.

Confused by all the bad reviews:( Everytime I go there the staff is amazing and food usually always…read morecomes correct, hot, and tasting good (it's only been once or twice something was forgotten or not made correct, but to be fair it was on quite a large order). At times I have waited a little bit longer then I wanted to, but for the most part I've had a great experience l!!

The outdoor menu light is broken, had to get out of my vehicle and shine a light just to order, the…read moretrees scratched the top of my truck as your about to drive to the window, and our burgers were cold and no straw for our drinks! Service was ok all around owners need to do better for employees and customers!!!!!!!

I rarely complain about food but this time is an exception. My fish sandwich was cold and the filet…read morewas over cooked. The blue raspberry slushy had an inch of syrup, which I try to stir, but still it was horrible. My husbands chili dogs and apples pies were ok. We spent $15 dollars. I feel ripped off! FYI: The place is kind of a dump. The speaker to the drive thru was squaking so loud you had to drive up for them to take your order.

My husband and I stopped here on our way through to grab a bite to eat while on the run. We went…read moreinside and used the restroom first. It was clean and acceptable, which has been highly impressive since 2020. We went to the counter to order our food, and the cashier was friendly and nice. She gave us our cups for drinks, and we filled them and returned to the counter area to wait for our food. While we waited for the food, we watched one of the employees (the one doing the drive-thru tonight) tell the guy in the back to wrap a chicken sandwich right. Now there is nothing wrong with that. I am all about making sure the presentation is nice and professional. What I saw after made me walk out the door while my husband waited. After repeatedly telling the guy to wrap the sandwich she threw it back at him and told him to wrap it correctly. Right in front of us! I know she knew we were in the store because she greeted us and told us someone would be right with us. It's not a behavior that should happen, let alone be displayed in front of customers. The food was good. Our fries were hot and crispy, and the food tasted fresh. The fish sandwich was cold, and I probably won't order it again. I was impressed overall, but maybe some of those employees need training on how not to behave in front of customers. Q

Shitty slut people being assholes about the lobby being closed I ordered I chicken sandwich and…read moreit's just a chicken tender on a bun would not recommend

This is such a wonderful little place! It gives off adorable small town diner vibes that you don't…read morereally get anymore. The staff are feisty and friendly and always smiling and laughing- the food is awesome. We love the carrot cake (all of the pies and cakes are phenomenal) and I personally can't get enough of the chicken and dumplings. The fried fish is GREAT and I literally would drive a half hour just for a side of their fries. HIGHLY recommend-love this place so much. Definitely an asset to the Charlotte area. Please keep your small diners and restaraunts Michigan...they're few and far between nowadays.

They were super busy, but the staff were still attentive and did a great job. The breakfast we had…read morehere was so good. The decor of taxidermy is an awesome sight as you eat. My husband always says, "Find us a place off the wall to eat at!" This one didn't disappoint and had great food.

Over the last couple days we have been inundated with BOGO Blizzard ads when purchased on the app…read moreonly to find that our Charlotte store doesn't participate. We really enjoy our Blizzards on occasion and hope that local ownership considers participating in future app advertising campaigns.

It's a crime to have such a great place to get goodies so close to my house. My two year old loves…read moreit!! The girls that serve us are so nice!

Love the variety of drinks available. Coffee is always good. Baked goods and savory breakfast items…read moreare yummy. Friendly and personable staff.

Fay cares so much about the community. She serves delicious foods and wonderful hot and cold…read moredrinks. She works so hard to make sure everything is exactly what you ordered. The atmosphere is perfect for meetings, get togethers with friends, and a great relaxing getaway from the outside when you need time to recharge. Thank you Fay and staff for all you do.