Would be nice to get my order that is correct and what I paid for without being direct to jump through endless hoops! Do better Culver's! read more

Service was good but the quality & packaging not so much! Fish fry is $19 with too small of fries portion. Burgers were upside down in package bc we get gluten free. read more

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Stopped in to treat myself to some custard after a long day at work. Placed my order within five minutes in the drive thru, but then a 25 minute wait for a single dish of custard tonight. Ridiculous! Had to eventually go inside to get my order. Staff couldn't explain the issue. Got home and found they made it wrong after all that! Was supposed to be the flavor of the day (Espresso Toffee Bar). The custard is described as "Rich espresso flavored Fresh Frozen Custard swirled with old fashioned salted caramel, crunchy bits of Heath Bar and gooey butter cake pieces". My custard only had Heath Bar pieces. No cake or salted caramel. Terrible service 8/28/24 8:00pm! I'll drive the extra five minutes to the Ryan Road/Franklin location from now on. Doughboy_Food_Reviews read more

Culver's - Burgers Near Me - Oak Creek, Wisconsin

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Starving After the Bucks Game, Served Frustration at Culver's We left starving after the Bucks game, and Culver's seemed like the perfect solution at 9:50 pm. **Big mistake.** We ordered (vegetarian option included!), waited patiently in the drive-thru for our food...and waited...and waited. Finally, at 10:12 pm, our incomplete order arrived. Missing? The cod sandwich and a fry. We politely informed the young man, but to our shock, he claimed we never paid for them (despite no order confirmation or receipt review). **Here's where things went downhill fast.** By 10:12 pm, with a supposedly complete order already delayed, they refused to acknowledge the missing food because the kitchen was closed. A refund for the missing fry (which we paid for) was also denied because, according to them, the register was closed. How were we supposed to know our order would be wrong, and that the restaurant was practically shutting down?** Their solution? Expired custard. Yes, you read that right. The offered "apology" was melted, spilled ice cream past its prime. Needless to say, it went straight in the trash. To top it all off, a staff member displayed a terrible attitude throughout the ordeal. Considering their mistake and our lack of knowledge about the missing items, empathy would have been nice. Instead, we received a dismissive walk-away with a clear message: "we're not going to do anything about it" young lady claimed to be the manager at first Culver's, **better customer service training is a MUST.** This experience left us hangry and frustrated, not satisfied customers. read more

Culver's - Expired ice cream was given since they made an error and couldn't own up to. Yay! - Burgers Near Me - Oak Creek, Wisconsin

Just wanted to grab something quick on a whim and decided not to be healthy about it. Service inside wasn't great - the kid working the counter seemed to be depressed about working on a Sunday afternoon. Understandable, but not excusable. Butter Burger Cheese - no bun I asked for lettuce, mayo, mustard, raw onions, and tomato. I got mine missing mustard and tomatoes. note to self - their lettuce is shredded. Atlantic Cod Sandwich Fish is delicious, moist, and crispy. Hubby enjoyed it. On previous occasions, I've had their cheese curds and fries. Fries are the crinkle cut version, which I'm not particular about. The curds were great. Hubby is particular about the buns on a sandwich or burger, and Culver's buns aren't his favorite. read more

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5132025 the owner...yes the owner did not listen to my order and decided for me what I wanted. Whereby giving me the wrong order and HE was upset because I did not correct him to his liking. And he rose his voice too! Imagine working for him? This happens too often at this Culvers. Make sure to check before you drive away. Buying a franchise doesn't make you good at anything. You just bought something. read more

I have been going here for years. It's always clean on the inside, they serve the food within no more than 45 minutes on a typical day, I eat their single cheeseburgers well-done, and they have always gotten mines well-done and their cheese curds are very good there too. They are crisp, fried to perfection, and taste very good. If I were to ever go to any Culver's in my location, hands-down I'm always going here no matter what happens. read more

Ordered very patiently through drive thru, person who took our order repeated everything back to us correctly. However the plain cheeseburger i requested with nothing but patty buns and cheese, came with ketchup on it. I am deathly allergic to tomato's and if i hadn't checked before biting into said burger it could've been detrimental. Thanks a lot culver's. Do better. read more

I went though the drive through on a busy Friday night. The menu placement in the second lane is poorly placed. The wait was reasonable for the amount of customers. The staff was friendly,although they forgot the ketchup I asked for. The fries were fresh and the burger while acceptable was nothing to write home about. read more

I bought a gift card there and when the people I gave it to tried to use it it was empty. When I next saw them they told me what happened and I asked if they still had the card sure enough after checking with the Culvers people they told me it had been used an hour after I bought it. I asked if I could get a refund and they had the nerve to say are you sure you didn't use it. My advice DO NOT buy gift cards at Culvers because I am sure that it was the person that sold it to me that stole it .Needless to say I have taken my business elsewhere. read more

The service was awesome at this place even when they were clearly busy the workers apologized for the wait times. Honestly, fast food workers are most likely mistreated all the time compared to other food workers. The food has been consistent so far and the ambience is what you'd expect at a family fast food place. Nothing crazy or out of the ordinary like a McDonalds in the middle of a city haha! Would recommend to try it out, hopefully they are still as good as I can remember. read more

I've given this place multiple times before leaving a review. Everytime I come here my order gets messed up. Fine ok I get it but today I'm mad. I place a very small order. Pulled into a spot to wait. After watching 10-15 cars roll thru and a half hour of waiting I decide to go inside. Oh sorry sir we don't have your ticket I don't know what to tell you. Excuse me I paid I better not have to go get my phone, receipt and ticket. Treated rudely I got my order and left. Bottom line is there is too many kids and not enough adults with situational awareness to make this place run smooth. You would think after walking past a car for a half hour in a wait spot with a ticket on the car you would check on that. Nope. No clear understanding or awareness by staff. Just rude kids. I love Culver's but after today even free food wouldn't get me to come back to this one. Hire some people to actually train these kids at getting orders right and how to understand how things work cause clearly right now it's a hot mess. Please do better.... read more

Our Culver's is in Oak Creek on Howell and Drexel. The manager dude has been there for years. He is a nice man and really takes pride in his team there and the service given. He is many times in the dining room asking how everything was. The food here is always good. The mushroom Swiss burger is my personal favorite and cheese curds. We frequent here when we can and a coupon for $1 off a basket gives us extra incentive and smile. It's a little pricey, but worth it for a decent burger, side and soda. The drive thru usually has a back up. We go inside. read more

This Culver's on Howell and Drexel is PHENOMENAL. I moved to the area and started going to this Culver's all year in 2023. And a couple times this month. Not once have I ever asked for a change or customization that they couldn't accommodate. They make me feel like I deserve their amazing kindness and service in their tone and service! Wow! Service like this at a fast food restaurant has not existed since the 50s lol. It seems like the work atmosphere is clean and considerate. Everyone that works there seems happy... I mean that is a feat to get every to pretend to be happy?... No, these folks are truly satisfied with their working environment and also seem to enjoy the culture that has been established by management. Culture is generally a top-down concept, so this is impressive. Thank you to the team at Culver's on Howell & Drexel for making me and my family feel special! read more

I was in this store today for lunch and wanted to comment on the great, friendly service we had. A young lady named Greta took our order and was so genuinely nice. The restaurant was clean and food was great! read more

The people that work there are always very friendly. The food is always hot and made as quickly as possible. I highly recommend Culver's in Mukwonago read more

The last two visits the service has been horrible! Last week I started my order at the drive thru and paused to get my son's order. The young lady taking the order said "is that it or what" with an attitude. Then when I got home the order was wrong. Today I went and ordered just custard and waited over 20 minutes. I tried to get an employees attention, she looked at me and kept walking back inside. My son went back inside and found out the order was sitting in the cooler and they forgot yo being it out. Will not be going back! read more

I hit up this place on my first stop of the Weight Watchers adventure. I joined Weight Watchers, which has an incredible app that gives you point totals for dozens of restaurants so you can eat healthy almost anywhere. Culver's is included! I got the cranberry bacon bleu salad with chicken and the raspberry vinaigrette for a total of 9 points. Tawanda! Very clean large and busy place. Love it. The kids at the counter were friendly and my salad and a glass of water set me back $6.99. Who said eating healthy was expensive? Not here! My salad came and it was a dieter' s dream. Huge healthy and rich tasting. No rabbit food here. So satisfying! The cranberries were just enough of a punch and were plentiful. I also saw a gentleman get a kids meal which is another idea for eating a more portion friendly meal. I'll come back. The weight watchers adventures are going to be a thing in my life through May and it's working so well I feel this could be a lifetime change! Woo hoo! read more

Culver's - Holy healthy ginormous chicken salad Batman! Chicken cranberry bacon bleu. - Burgers Near Me - Oak Creek, Wisconsin

Not good. Came around 2 PM and it wasn't too busy. The food was burnt, cold, and had barely any ketchup and pickles on it. The cheese and mustard was also forgotten. read more

Culver's - Burgers Near Me - Oak Creek, Wisconsin

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Got 2 3 piece cod dinners and they were not good. Both had large filets that we found were mostly breading, undercooked raw in the middle breading. I barely got any fries and after removing the fish from the breading it was fish stick size. Used to really like their fish dinners but won't be eating there any time soon. Highly disappointing read more

I wish I could give this place a 0 star. Don't order from here. Your order will always be wrong. Staff are all high schoolers who don't care what they do. Went inside saying they missed a whole meal on my order one time and one of the staff just laughed and said oh that sucks. This Culver's is a disaster. This Culver's is a disgrace to oak creek. Should be shut down or a new staff. read more

Very clean! The food is always served hot and fresh. The salads on the other hand are filled with iceberg lettuce and few not so fresh veggies. They are also very pricy. Come for the burgers and custard. That is their forte! Great selections/variety for kids! read more

Culver's - Burgers Near Me - Oak Creek, Wisconsin

The food is standard Culver's, tasty greasy bad for you burgers and decent frozen custard. The service here is okay, and the place is pretty clean. I like fast food but I can't eat it very often, or at least, I shouldn't eat it very often, so I have to have some excuse. Finding a well lit place to get some work done is not the excuse I need to eat here, because both times I've been here their WiFi was down, and most seats have no electrical outlet access. read more

Culver's - They have ESPN on - Burgers Near Me - Oak Creek, Wisconsin

I wish I could get one order from this location that isn't missing an item or screwed up in some way. Most recent order was missing a burger and the one I did get was burnt beyond recognition. Two orders of fries were burnt and clumped into one big ball. Too many untrained high schoolers with no training or supervision. Disgusting that the owner lets this happen. Culver's corporate needs to take a look at this place and boot them out. read more

This place is always packed! Every spot in the parking lot is full. The inside is equally as busy. When you order, you are given a number. But when they call numbers, they don't go in number order. Ice cream is good though. read more

I eat at Culver's frequently, it's always a clean place with good food. This particular location is the worst. They are across the street from my home so I land up here frequently, forgetting the last annoying experience. The staff is rude and snippy over the intercom, they will pretend they can't hear you in the drive thru and then they're all laughing about it when you come up to pay. They are, many of them, disconcertingly young. My order is almost always incorrect, but the way they deliver the food you don't have a chance to check it before they go sprinting off. On several occasions I've stopped for custard and it's been either crunchy with ice crystals, or almost straight liquid. read more

This location is clean and they are prompt enough with your food. I've personally never had problems with items being forgotten at this location and I've been here a few times. I find the prices to be reasonable, for the quality. I generally stick to the snack pack meals which are about $5.00. I would recommend Culvers over many other fast food choices but nevertheless, it is fast food. It's not bad if you want a quick bite and do not have time or energy to cook. read more

The food was great don't get me wrong. It just took 30 minutes for my girlfriend to receive her order, not only that, we were told her order wasn't even started to begin with. Along with my own order not getting my ice cream with the order, could've forgotten it. No harshness on this at all, it's just pretty ridiculous to not get an order for 30 minutes while your significant other has basically finished their food. read more

I'm ready to say it-WORST CULVER'S LOCATION IN THE MILWAUKEE AREA! I'm really beginning to think these guys have it out for me. They see the big guy in the little Toyota and they mess with me. From me pulling in the drive thru and ordering a create-your-own sundae, only to have the guy laugh and say that makes no sense to people being downright rude on the phone (see previous review) I have certainly been abused here. Against my better judgement, I stopped here last night for one reason and one reason only. They had my favorite custard, strawberry shortcake. I drive miles and go to all different custard places just for this flavor, and since I have not had it since last summer I've been surfing the online custard schedules to find out who and when will someone have this flavor. I found out this location had it next, which was perfect since I had a shopping trip planned in the area. I'm wishing I hadn't stopped. And that's nothing against the customer service. The girls who took care of me were very nice, they had me checked out quick and I had my custard quickly. I took off and parked in the grocery store parking lot to enjoy my custard. It was almost too good to be true, then only a couple spoonfuls in, I bite into something hard. My mind starts racing. Strawberries? Usually not hard, at least in custard. Shortcake? Probably not. Custard? When has frozen custard ever been hard? I panic and shuffle a small, sharp white piece of something out of my mouth. I really want to say it was a piece of plastic, but my mind keeps going back to the fact that I noticed the girl at the drive thru had long nails. Ewww. The only good thing I can take out of this is that I didn't have my baby with me, she usually shares a dish with me and this sharp piece of whatever would have most certainly have messed up her throat. I am done with this Culver's forever. read more

Good Lord!!! I have been wanting to try Culver's for years! I wish I could get a good hamburger in North Carolina. I was so looking forward to eating here. I walked up to the counter with my mouth watering... Dang! My co-worker called and I needed to go pick her up at the airport. Well she's a vegetarian... You can read that post next. So after suffering through that, I made her go to Culver's and watch me eat. I got the double cheese burger with bacon, krinkle fries, root beer and a large chocolate with Heath bar. Delicious. The burger was perfect. The fries were tasty. The Root beer was awesome and I am still working on the chocolate Heath bar shake. I cannot wait to return to another Culver's. Oh yeah, my co-worker enjoyed her banana split. read more

Great food and most importantly great customer service. It's such a warm and welcoming place to visit. Employees are great and there was this one sweet lady who greeted me with a smile and very kind too, Pam. Thank you so much for making my first visit to culver's a warm and enjoyable experience. More places should have this kind of service. read more

I moved down south for a while and missed Culver's as much as the south loves fried chicken. I appreciate that you can get a good quality burger (with real beef) at a fast food place. I also love that they have cheese curds, fries, onion rings, and soup. I've also had really good luck with ordering at Culver's they always get my order right and its always fresh. The south can take their Chick fil a and suck it.... I'll take Culvers anyday!! read more

I went to this one a few years back. On the night I went, this one was surprisingly disappointing, since I was appalled how dirty the dining area of this location was. It was uncharacteristic of how the majority of Culver's locations I've been to have been like, in terms of the cleanliness of the tables. Still, at least the food here was as good as any other Culver's I've been to. Who really knows if this location has improved since? It was just unfortunate that this was the closest location that came up to a motel I was staying at then, since I think we may as well had used the drive-thru that night, and eaten back at our motel. Regardless, I'm still very disinclined to ever come back to this Culver's. read more

Bacon burger was excellent and food was great until I was eating fries and spotted a three inch piece of what I think was a french fry that was burnt and completely hard and black! I set it aside and pointed it out to Angela, the manager who had a disgusted look on her face but was nice however service got much worse. I had a young man named Chad, ask me all sorts of questions, told me you only have ice cream and no chocolate, could not tell me the flavors and what was the smallest size, walked to get Angela who was not so pleasant this time, rather brisk and rude and Chad had an I told you so insipid smile on his face, ruined what had been a decent experience and really was upsetting! Great until I tried to get to my table, older server was in my way, chatting with customer, said excuse me and nicely asked her to move, she ignored me, looked at me and moved one step! I am disabled and walk with a cane so one inconsiderate step was not enough and forced me to squeeze by! I should have taken that as a warning as service proceeded to get much worse, see below. I received a call from Steve at this number, 414 571 5000. He was brusque, rude, insisted everyone was nice and that no one did anything wrong. It is no wonder to me how everyone is there with this type of owner or manager. Steve could have cared less, did not offer a new french fry order and even forgot about the two other issues until I brought them up. It was quite obvious to me that no one there will admit to any wrong doing. I have decided to give bad reviews online, file with the Better Business Bureau and Consumer Affairs. I also want a letter of apology not just a brusque rude phone call. I have been a manager and this is absolutely the wrong way to treat customers. They all should have apologized, offered me a new order of fries and I would have been happy. Their attitude from Steve on down is sad and I am very upset. read more

I'm a big fan of Culver's, but this location is not bringing it's A game. They are usually very busy, and usually not well equipped to handle it. The drive thru line is often so long that you can't get into the parking lot. Once inside, there's usually too many people waiting to order without enough space to wait in line. Today, the girl who took my order read it back to me, and when it came out of the kitchen, it wasn't correct. When I took it up to the counter to get it corrected, I had to wait a bit because even though they had a lot of people behind the counter, no one seemed to notice that I was waiting with a problem with my food. Also, my side of mashed potatoes wasn't evenly heated up, so half of it was cold. I love Culver's food, but this location could use some improvement to its service. read more

Guys. Just settle down. It's a Culvers, not a fine dining establishment. Yeah, the high school kid working the counter may be extra grumpy and they might accidentally add pickles, but you've got cheese curds and custard coming tableside in about 3 minutes. Laugh it off and enjoy your soda while you wait (the root beer shouldn't go unmentioned). And those chicken tenders!!! read more

The busy highways of howell and drexel avenues make this corner fast food restaurant hard to get into without planning due to the crappy divided highway layout, depending on which direction you approach it from. I finally get inside only to find out the restarant was not honoring the St. Patricks day promotion I was notified of via an eclub email. Apparently every Culvers can do their own thing as I signed up for the email listtng a neighboring Culver's as my prefered location. WTF? I was decieved! Never again. This location is not worth the effort to get into the parking lot. read more

I HAD A TERRIBLE EXPERIENCE EVERY TIME I GO. they always forget to put the toppings on my burgers. i ask for ketchup and pickles on my burger. they always then just give me a plain burger. fuck you culvers read more

Food tastes consistent with other Culver's, but I think ever time like 4 or 5 my order was put together wrong. Orders are never complicated at most just substituting cheese curds for fries. Then when I called to correct the order, the manager was angry at me because I wanted cheese curds on my next visit, which I technically paid for already and didn't receive. Maybe my fault for not taking a detailed inventory of my order before driving home. Although service at Ryan Rd Culvers good so must just be bad management at this one location. read more

Pretty good burgers and custard but the customer service is terrible the guys in the back throwing buns like footballs and the girl in front laughing not what I expected to see in a Culver's read more