I was meeting a friend for breakfast and looking for somewhere to go in the area. After utilizing…read morethe Yelp search tool to be my personal guide to the restaurants Powder Springs, I decided to head over to Hiram to try out Big Doug's. After seeing the pictures of everyone else's food I had to go. Big Doug's was super easy to find and the parking was easily accessible (even after I missed the first turn in). Once parked, we headed inside and were met with a smiling car who welcomed us into Big Doug's, confirmed our party size (2), and immediately took us to our booth. First off... kudos on the stellar service. I'm talking top tier welcome, pleasant greetings, and a warm closing. The young lady was AMAZING! As I headed to my booth I was captivated by the size of Big Doug's as this place is hugeeeeeeee. However, though it is huge, there is a warm, cozy atmosphere that reminds you of a mom and pop diner in a small town Hallmark film. LoL Once seated, we were greeted by Haven and Haven made sure to continue with the stellar service that stayed at the door. I loveeeeeeeee Haven. She was so pleasant. Very warm, attentive to the needs of the table, and had a bubbly personality that was ideal for a Saturday morning interaction. Haven is the waitress you read about in reviews but never get to meet in real life... Well, I did. Ha!!!!!! The menu fits the vibe and provides a variety of home cooked classics. Me being me, I decided on French Toast and Hot Links with a Sweet Tea... Let's talk food... French Toast: Warm, crispy edges, chewy center, perfectly made, amazing flavor profile. I ordered one but now I know to order four next time because it was amazing. I'll use all my carbs for the day on these. Hot Links: I told Haven to tell the cook that I needed them dark like me and they understood the assignment. My hot links were crunchy on each side but meaty and juicy in the middle. Oh yes, these links were done right. Sweet Tea: Listen... Two Words: More Please!!! It was so good I needed a cup to go... trust... if you know me (or my reviews) you know I don't play about my sweet tea. Big Doug's sweet tea can be put in a bottle and sold at the front, because I need four of these as well. All in all, my experience at Big Doug's was amazing. It lives up to the branding of "Fried, Tried, and Southern Certified!" Ooh... I almost forgot... They have the cleanest and prettiest bathrooms this side of the Mississippi. To the owner and management of Big Doug's, thank you. You are appreciated. Your team represents the brand very well and the experience is top tier. #iApprove

We ate at Big Doug's recently and were extremely disappointed. The portions wouldn't feed a child…read more I guess that is designed with the idea that the food isn't very good anyway, so no need to waste it. I can't fault the cook or the server. The cooks are working with low quality ingredients and the servers were pleasant and attentive. I would give them a zero if I could.

We live close by and eat here regularly. The food is not bad. My fav is the ribeye sandwich. The…read morechicken sandwich is also very good and their corned beef is good. The bbq is ok, not great but ok. The catfish is good. The veggies are ok but canned. They used to have some really great cakes and desserts but they don't offer those anymore. So the food is ok and they are convenient. The down side is the service. They are a very close knit group that seem to be related or at least old friends. They have a large group of regular customers they treat fine but if they don't know you they can come across as very rude. Service is very slow and they will ignore customers for long stretches of time. Don't eat here if you're in a hurry. So food alone would be 3 stars. Good service could have bumped that up to 4 but poor service puts it down to 2.

We didn't know they served breakfast which was very good. The services was friendly and didn't rush…read moreus. It was fairly quiet in the restaurant.

Watery peach shake. No flavor. Will definitely never get it again. Burger was okay. I would say…read morethis place seems overrated and overpriced. Plenty of other good places to get better quality food and pay the same price. Staff was super nice though.

Still one of my favorite guilty pleasure burger spots. The customization of your own burger is…read moregreat. The staff is usually friendly and attentive. Custard is great.

Don't get me wrong. It was a good experience; however, it wasn't the experience we have come to…read morelove about Frannicks of yore. Upon entering we noticed immediately how cramped and tight it felt. Previous visits were open and relaxe. Today we felt tight and rushed. With the loss of an entire dining room, on a busy Saturday Winter morning, no waiting room at the front door, it was stress immediately because everyone was shoulder to shoulder and even the tables are really close together. Other patrons mentioned the same feeling as we were basically sitting at the waiting area. I don't pretend to know why this change was made. Perhaps it was a business necessity or a temporary situation. What I do know is that it isn't working for atmospheres. I truly enjoyed the feel of it. I have places I brunch where that togetherness dining works so it isn't a crowd issue for me. The Junction in Charleston is a great example of close dining that works. My breakfast was good but husband's scrambled eggs were too scrambled and dry. It only appeared as one egg also. Their grits had a great creaminess and my sourdough was awesome. Service was awesome and the food arrived extremely quick. Very hard workers and we appreciate them!

Cooking, lowering prices considering that was a $4 sandwich not even made right. 2 slices of bacon…read moreon a blt. The fried green tomato's looked like mushy pickles. The contents didn't even fill out the untoasted and uncut bread

The only reason I didn't give 5 stars is because I reeeaaalllyyyy wanted wings, but they were out!…read moreI went with the grilled chicken sandwich instead, and it was actually really good. The fries and okra were tasty, too. My mom and grandma ordered cheeseburgers and said they were great--very homemade-tasting. My stepdad tried the fried fish but wasn't a fan, said it had more of a muddy taste. The kids were happy with their hotdogs and fries. The inside has a cozy, mom-and-pop feel with lots of fun things to look at on the walls. You order at the counter and then pick up your food when they call your name. The woman taking our order didn't seem very enthusiastic or friendly, but maybe she was just having an off day. Overall, it's definitely worth a try if you're in the area! Great prices!

Great chili slaw dogs and burgers. A cozy local gem in this small town. Friendly service as well.read more

Food was AMAZING !! I got the cheese steak combo and put mushrooms and peppers on it. I also had a…read morehem toast the bread just a bit longer, ummm. IDK if it is always that good or what but I have been craving it ever since. The price wasn't too bad, you get what you pay for at least. The store, from the front door to the bathroom in the back, was super clean. I'm not sure it is always that way or if it was just a slow day, but really nice either way. The girl at the register was really sweet and helpful. I didn't know what I wanted and she helped me with the order, she said that's how she gets it. She was also hilarious !! She had me rolling on the floor, every line rhymes while she is tying up the order so the food doesn't roll away. Definitely will be going back soon

Always a good choice. I hadn't been there in a while, but I wasn't disappointed. Everything was…read moreprepared and ready for pick up. We preordered, and everything was hot and the order was correct. Looking forward to the next visit!

Friendly staff, great food, and the restaurant was clean!! We got fried okra, fried green beans,…read morelemon pepper wings, and potato skins. All of them were large portions and fair price! The food took a little time but it was very fresh :)

The serving staff is friendly and pleasant. The restaurant is big and amble. They have wooden…read morebenches to sit at and a bar area. I ordered the 6 pcs wings garlic Parmesan wet , with fries and ranch dressing. The wings were fried hard- which wasn't a big deal. But they were not wet, they had some sort of seasoning on them and the butter (what looked like butter) was at the bottoms of the container. The butter nor wings had any flavor. The fries were also season-less- not even salt. Would not return.

We have been using JCs for breakfast and lunches at work and he is AWESOME! He brings everything…read moreand even stays to help setup, serve, and clean up. I highly recommend Bill and his crew!! Becky J. Novo Health Services

Went to lunch a while back and the lunch was just not good too many things to mention so thought…read morewe'd go back and try simple breakfast platter. When I ordered the breakfast platter they gave me the wrong eggs. The meat was not cooked the way. It should've been the hashbrowns were undercooked. It was just not a good experience then you find out if you know people that work there you get waited on and checked on pretty regularly but then they bypass you and ask you nothing. so I stood at the register with an empty cup in hand and lid off and watched the people behind the counter. Check on the people at the counter change the coffee and check on people sitting near the counter while being ignored again. Will not go back. It's very sad because the restaurant seems very clean and everybody in there seems friendly.