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    Cumberland Eye Care

    3.0 (4 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Cumberland Eye Care

    Eye exams

    Eyewear fitting

    Laser vision correction

    Cumberland Eye Care Photos

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    Walmart Vision & Glasses

    Walmart Vision & Glasses

    1.0(2 reviews)
    43.4 mi

    Dr. John D Jones wouldn't stop touching my face during the eye exam. I asked him to stop touching…read moreme, and he became angry and started touching my face even more. It was really gross and violating. I had to go to a different doctor to get a prescription, because he was so creepy that I just wanted it to be over, so I couldn't concentrate on what he was asking me. Thinking about this makes me sick but I wanted to warn someone.

    Myself, husband and son all needed glasses. 1000 dollars after insurance. Well 4 weeks later my…read moreglasses fell off my face in pieces. Frames, lens and screws. When I called to find out service times was treated with disbelief when I explained the problem. Then after the manager called me back as they had to approve my coming in store told I would have to make an appointment for Friday, ( it was Monday) . Me being able to see was not their problem did I not know about Covid 19. They might put screws in but that was all. Under no circumstances would My glasses be adjust to fit. Sure I understand precautions but this is ridiculous. You didn't act that way when you took my money. Covid was around then too. Luckily your competitor was kind enough to back YOUR shoddy work and fix and adjust my glasses using USP and PPE as the CDC recommends all free of charge that same day you felt it necessary to schedule me 4 days out while unable to see and treat me as if I was pulling a fast one on you. Guess who gets our next 1000?

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    Walmart Vision & Glasses

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    Richardson Steve OD Lighthouse Optical - Richardson Steve OD Lighthouse Optical

    Richardson Steve OD Lighthouse Optical

    5.0(3 reviews)
    29.7 mi

    I am relatively new to TN and needed an experienced optician as I have complicated sight issue. I…read morevisited the office before making an appt and the staff seemed surprised or unsure as to my visit. I agree, it's unusual, but I need to ensure the peron I hire is able to assist me. When I arrived I was greeted immediately. The front staff and assisting optician staff were all personable. They had to work together to get all my info straightened out before I could see the optician. They did have the abilithy to scan my retina's which important to me. Dr. Richardson did not introduce himself when he walked in to see me, but he was detailed with my exam and I felt comfortable in his knowledge and abiity to assist me. There was plenty of staff in the different positions, I did not see anyone waiting around to be helped. They seem to have an extensive selection of frames. I am happy at this point with the service I received at this office. 10/10 I would highly recommend this Optician.

    Dr. Richardson is an exceptional optometrist. He found my rare eye disease before any other eye…read morespecialist. I've been a patient for over 10 years and the eye exams have been right on target. The Rx for my glasses has always been perfect. There are other "discount" eyewear outlets, but they do not have the expertise to get the lens just right for accurate vision. Lighthouse uses high quality lenses and this means getting great vision. The atmosphere is indeed "warm and personal." It's the best eye center in Cookeville and the surrounding area. I used to drive from Mt. Juliet, TN to Cookeville because Lighthouse is that good!

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    Richardson Steve OD Lighthouse Optical - Richardson Steve OD Lighthouse Optical

    Richardson Steve OD Lighthouse Optical

    Richardson Steve OD Lighthouse Optical
    Richardson Steve OD Lighthouse Optical

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    Boyd Lori M OD - Boyd Lori M OD

    Boyd Lori M OD

    1.0(2 reviews)
    1.3 mi

    Staff is very unprofessional goofing off ignoring patients. After two cataract surgeries, I was…read moretold I didn't need reading glasses. What?? I can't read anything with distance lens in my eyes.

    FIRST, I have NOTHING against Dr. Boyd! It is her optical staff, on the other had that deserves…read morethis review I have always in the past used online, mail order glasses companies, to save money, after receiving a good refraction exam. However, this time, however, I decided to opt for the optical staff there for my frames and lenses. The final cost was significantly over $300 as opposed to the cost of online companies that never went over $100, frames and bifocals combined. The time to get my glasses was about the same, so nothing wrong with that wait. However, that is where the differences begin. When I picked up my glasses after waiting for 3 weeks for the glasses, the person, supposedly, fitting them put them on me, didn't check the actual fit, asked if I could read the card, which I could, sent me on my way. The bifocal part was supposed to be for my laptop computer. IF I tilt my head backward, I can see the screen - the line on the lenses is a good 1/4" lower than that on my old glasses. So, neck pain! When Ingot home, I realized that the fit of the temples was wrong, cutting into my ear, so I had to bend them into an even worse fit to be comfortable. Fast forward to today. it is a 16-mile trip one-way, which I don't mind if I get the service I need - I DIDN'T. When I walked into the optical area, two women were chatting, personally. One asked me if they could help, I said I had a couple of issues I needed to address. I was told to have a seat and 'someone' would be with me 'shortly.' It was close to their closing time and I was the only customer, so to me, shortly meant in 1-2 minutes. WRONG. I could hear 2 women in the back laughing, comparing photos of children and jokes. They were that loud. After 7 minutes, I got up, walked over to the desk where the 1st two women were sitting and chatting, I said, clearly "I will come back when you are less busy." As I walked out, they made no effort to stop me and say, one of the others would be out, NOW. It was as if I had not been there or said anything. I seriously do not want anything to do with this crew. Best case scenario is to get my money back upon the return of the glasses, get a written prescription along with a separate one for just computer glasses as the bifocals I have discovered will not work at all for my desktop computer and call it quits. Otherwise, I will just hope to get the written prescription(s) and go somewhere else and eat the cost of these glasses. They can work as a very expensive spare. I would hope that I will be able to continue seeing Dr. Boyd, but after this review of her staff, I am not holding out any hope for that.

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    Boyd Lori M OD - Boyd Lori M OD

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    Boyd Lori M OD

    Cumberland Eye Care - optometrists - Updated September 2026

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