Absolutely wonderful care from all the staff and Dr. Andrew. I had my eye examination and discussed…read moreother issues with my eyes and discussed how to take care of them. The ladies in the optical department were very helpful and helped make my selection easy. Thank you, CindyPaugh

I've been going to the Crossville Eye Centers of TN since we moved here, I picked them because they…read morewere the only ones that answered the phone. I'm glad because they have been wonderful, I wore contacts and glasses got prescriptions for both the first year, the second year my cataracts got worse so I had the cataract surgery with Dr. Patterson and now I don't have to wear contacts anymore, only need glasses for reading. The office staff was friendly and kind. Highly recommend.

Staff is very unprofessional goofing off ignoring patients. After two cataract surgeries, I was…read moretold I didn't need reading glasses. What?? I can't read anything with distance lens in my eyes.

FIRST, I have NOTHING against Dr. Boyd! It is her optical staff, on the other had that deserves…read morethis review I have always in the past used online, mail order glasses companies, to save money, after receiving a good refraction exam. However, this time, however, I decided to opt for the optical staff there for my frames and lenses. The final cost was significantly over $300 as opposed to the cost of online companies that never went over $100, frames and bifocals combined. The time to get my glasses was about the same, so nothing wrong with that wait. However, that is where the differences begin. When I picked up my glasses after waiting for 3 weeks for the glasses, the person, supposedly, fitting them put them on me, didn't check the actual fit, asked if I could read the card, which I could, sent me on my way. The bifocal part was supposed to be for my laptop computer. IF I tilt my head backward, I can see the screen - the line on the lenses is a good 1/4" lower than that on my old glasses. So, neck pain! When Ingot home, I realized that the fit of the temples was wrong, cutting into my ear, so I had to bend them into an even worse fit to be comfortable. Fast forward to today. it is a 16-mile trip one-way, which I don't mind if I get the service I need - I DIDN'T. When I walked into the optical area, two women were chatting, personally. One asked me if they could help, I said I had a couple of issues I needed to address. I was told to have a seat and 'someone' would be with me 'shortly.' It was close to their closing time and I was the only customer, so to me, shortly meant in 1-2 minutes. WRONG. I could hear 2 women in the back laughing, comparing photos of children and jokes. They were that loud. After 7 minutes, I got up, walked over to the desk where the 1st two women were sitting and chatting, I said, clearly "I will come back when you are less busy." As I walked out, they made no effort to stop me and say, one of the others would be out, NOW. It was as if I had not been there or said anything. I seriously do not want anything to do with this crew. Best case scenario is to get my money back upon the return of the glasses, get a written prescription along with a separate one for just computer glasses as the bifocals I have discovered will not work at all for my desktop computer and call it quits. Otherwise, I will just hope to get the written prescription(s) and go somewhere else and eat the cost of these glasses. They can work as a very expensive spare. I would hope that I will be able to continue seeing Dr. Boyd, but after this review of her staff, I am not holding out any hope for that.

Dr. Rischer always takes good care of me. She genuinely cares about her patients and goes out of…read moreher way to take care of my peepers.

This is the practice I always go to!! Dr. Ralph is so kind and very thorough. They have a large…read moreselection of glasses to pick from and all the employees are very kind!!! I will continue to return here!