I started going to Grasshopper Club once they opened and was blown away by the difference I…read moreexperienced compared to other Chicago dispensaries that had popped up. Been coming back for a few years now and have a solid relationship with most of the staff. Vibes are fantastic, they always have rotating deals going on and hook me up on the regular. Ive taken out-of-town friends there and they are always taken aback by how nice the shop is along with everyone in it. Keep doing what you're doing! Alan

As a valued customer it's truly a shame that you would put lies on your website just to lure…read morecustomers into buying products. A low quality manager who tries to offer me 20% off something that was already 30% online. And nowhere near the price advertised. As a black business in this sector is already hard now you promote shady deals which echoes the negative publicity already placed on black business. With the grey hairs I believe your manager is to stress to really understand proper management skills. I reached out to the BBB and the AG because it's always good business on my end just not at Grasshopper club, where the prices online are low, but not as low as the lies they tell to not honor those prices!!!

Fabulous dispensary! The staff, called "Budtenders" are really helpful and kind. Happy to answer…read morequestions and make suggestions. I love the relaxed vibe and colorful decor. Murals and other fun art, and lots of cool lighting. Excellent selection. I found my favorite brand of mints and sleep gummies. Fun snacks, beverages, and merchandise too. ATMs available. Cash and debit cards accepted. Great value and discounts. Right by the red line at North/Clybourne station.

Favorite Dispensary! They always have the best deals/inventory and have a happy hour Monday-Friday…read morefrom 4-6pm for an additional 10 percent off. Half the time I get 50 percent off. Also the staff is very friendly and never rude!

Great dispensary. I received a $10 off coupon at a street fair. I was able to get a nice glass bowl…read morefor $12. It was $2 with the coupon. Friendly, helpful staff. That's all I got. Great selection of gummies, flower & vape pens too.

Everything about Ivy Hall Dispensary is top notch. The online ordering process is simple and…read morestraightforward. The selection seems extra large. The place is beautifully laid out and the best thing of all is the people. Everyone we met on our very short stay at Ivy Hall was super friendly and helpful. Since it was our first purchase we received at 25% discount! Now that's a lot of value. They told us we also get $20 off our second purchase. Makes me wish we lived close enough to make it our go-to dispensary. Or at least that the dispensaries at home had the same sense of caring and friendship we encountered at Ivy Hall. If we are ever close by (we are staying at The Robey) we will definitely stop in again.

Worst customer service ever, these people act like you owe them something. Only reason I still come…read morehere cause of the deals and location. If they build anything else close to me I'll go there.

Where to begin. 1) Be sure to check the THC level of the…read moreproduct you purchase against what the website advertised. I'm a Med patient who recently purchased Mac v2 with 28.14% total THC. Then saw same website advertise the same product strain with 31% total THC. Ordered that and brought it home before checking THC percentage, which ended up being the same 28.14%. Honestly, it felt like an intentional bait and switch. 2) My husband (also Med) and I have been burned by the caveat on their website that they can't guaranty what a client ordred will be there when that client arrives. Why? That doesn't make any sense to punish everyone for the sake of some flaky clients. Selling and keeping customers happy is how to make money -- which appears to be the only reason they are in this business as it doesn't appear they believe in and/or live up to any ethos or altruistic mission statement of helping people with medical issues initially stated when this industry began in Illinois -- and they can always make their money selling it the next day. Too much work maintaining a website? That website is the bread and butter of your business, WCC! Maintain it properly! So, if you are traveling a great distance, call before beginning your journey because what you ordered may not be there upon your arrival. 3) Illinois Medical is like a bad joke as they don't consistently grow strains that are known for their medical attributes such as Harlequin 1:1 vape, which I could use at work because it gave relief without the high. The growers are all chasing the latest thing with new dumb names instead of maintaining tried and true strains that have their own unique properties 4) This dispensary doesn't have curbside anymore, so you have to go into the building and pull down your mask and deal with people who seem to be demoralized, unhappy employees who don't enjoy people socially and are unable to manage a smile and who no longer do the basic quality control checks to see if the THC level or what you ordered is the same as what was pulled from the back. WCC feels like a McDonald's without the old staples just pushing people through to get the cash without investing in their customer base to create a return customer. 5) What happened to the former employees who had amazing energy and people skills? All of my favorite budtenders are gone since it was bought out by some other company. What is the criteria for hiring people? No older bud tenders? When did that happen? There used to be diversity in age as well as everything else. Maybe have someone older budtenders with medical issues who would be more caring and compassionate to Med patients. I always tip $5. Why, I don't know because this last budtender I dealt with didn't quality check the THC levels. 6) Instead of moving to a building that had better parking and access, someone decided to just expand this location. How about moving to one of the many EMPTY former bank buildings in this area with a preexisting, built-in DRIVE THROUGH instead of expanding in a location that has pushed out the surrounding businesses including a disabled adult day program. Do they care? Would they even know where they are located? They had to visit to formulate the location's expansion plans. Is this place locally owned? No. I'm sure there are other other vacated bank buildings in Homewood. If not, they could have considered the old US Bank building at the corner of Vollmer and Governor's Highway. Question: What does Medical mean to dispensaries in Illinois? Evidently not what it means to the Med patients. I am disappointed by this buyout, expansion, and loss of friendly knowledgeable people who could at least convincing pretend they cared.

The best dispensary on the north side, if not in the whole city. Extremely friendly staff, smooth…read morecheckout process, and good sales if you're familiar with typical pricing in this market. They also have a compassionate cannabis use program that helps out medical users who have fallen on hard times, which I think is amazing. I'm always looking to support an independent dispo over a big corporate cannabis conglomerate, and D33 is easy to support! My only minor suggestions would be to improve the POS system a bit (sometimes more complex sales/deals aren't reflected at the register and the bud tender has to do some manual work), and to bring in more classic strains in whole flower form (Blue Dream, GG, Super Silver Haze, Sour Tangie, etc.).

I go on once a month rather than multiple times, so I have a large order, typically around $200…read more They make you wait if you have a big order - taking care of anyone who has 1 or two items while you wait 10 Minutes watching five, six or seven people come in after you and order their weed, and then receive their order, while you wait for 10+ minutes. And God forbid if you would complain to the manager (two times) because the sniveling little weasel named Andres laughs in your face and says they need time to check the order (8 times??) so there is noting he can do about it. The staff is nice so not sure why they cannot hear a complaint and consider a solution that might work like going in order.

The andersonville location is really good, but a few staff members behind the registers are not…read morefriendly at all, always attitude from one young man always frowning, and another female had the same attitude, but for everything else it's great.

I have never dealt with staff so rude anywhere. Budtender had an issue with me and was raising his…read morevoice at me while I was speaking to the manager. If I didn't already give them my money I would have walked out. Absolutely appalled at the staff and am shocked they are still open.

WATCH OUT FOR THEIR INACCURATE WEBSITE!!!As a medical user with significant health issues after a…read morebrain injury, I already didn't love this place. Their set-up makes it clear they value recreational users way more than medical users. Unfortunately, that seems true everywhere I've gone (other than GreenGate, but now they are a Zen Leaf dispensary like this place, which was MedMen and is now Zen Leaf too). On my last visit here, in my preorder, I picked two products according to their website description: - Innocent 1:1:1 Dark Chocolate Cherries (which I've purchased many times at GreenGate, and are supposed to be 1:1:1 THC:CBD:CBN. This is important for me as I am trying to have the benefit of THC without the high of THC, and both CBD and CBN reduce THC's "high" feeling and CBN also helps with sleep, which I need. I even discussed with my bud tender how excited I was about the cherries, including discussing the CBN they had) - Sky Walker Live Sugar Wax (which I picked because the strain is excellent for nerve pain, and because it was a wax, I can lack coordination and always pick thicker, more solid concentrates so I'm able to break it apart and use it without spilling or wasting it) But instead of the items the website said I was purchasing, I got THC only cherries, and a Live Resin Sugar which is soupy and impossible for me to use. I even let them know my issue with the wax before I left (as soon as I realized it, which I found out from the bud tender as soon as I paid). The manager was completely unapologetic for the mislabeling and only offered to discount me if I wanted to buy something else (um, no, I'm not rewarding their f-up by giving them more money, thanks). I didn't realize the issue with the Cherries until I got home, wrote them an email and sent pictures and have heard... nothing. Wow. I just spent almost $300 at this place (which is a big order for me and needed to last a while), and tipped the bud tender $20 before I realized I'd been screwed. I now have $93 of product that won't work for my medical needs, and they can't even be bothered to respond. So now IDPH has received an email to alert them to multiple mislabeled products at this dispensary. Hoping that will get this place to do a better job, not that I'll ever spend another dime there. F this place! (& I don't feel bad at all saying so)

Including January 1st, I have been to MedMen in Evanston 7 times so this is long over due…read more.. My experience so far has been great, from a knowledgeable and friendly staff to quality products. I have purchased flower, cartridges, disposable pens, an assortment of edibles & drinks, and a pain relief lotion. I have recommended this shop to others and will continue to do so. My onIy bit of criticism is, I think it would better suit the customers to have the available menu accessible the night before online, rather then printed out the morning of.

Amazing Dispensary with products Not Available in other spots. Plus, this is the Only Medical…read moreDispensary that's Dog Friendly.

I was three stops away on the bus when my phone alerted me that nuEra was closing soon. My guests…read moreand I were in shock. We were so close to the business. I called and was connected to someone at the store. I stated I had traveled far to come and get medical marijuana, I knew what I wanted and could pay over the phone that I would be there within the next two minutes max. The person on the other end of the line asks if they can do that and I hear people yelling NO! And conversations. He comes back to say no, because they closed their registers earlier than the listed time of closing. All registers were fully broken down by 3:30 pm. They were listed as closing at 8pm when I spent over an hour traveling there. I was in the weather they were closing over. This is Chicago. It snows in Chicago. It's upsetting that they would treat a disabled person with a medical condition this way. It's apparent they don't want my business.