these guys are the fucking best! I bought the wrong kind of concentrate, but the manager on scene…read morewas really friendly and was able to fully help me out and hooked me up ! super great friendly staff always this place is the best!

Always amazing bud tenders in here I've never had a bad experience. They all know what they are…read moretalking about and will help you find what you need no matter how long it takes best place in Reno by far.

I've been going to this dispo for the last 3 years and the customer service gets better each time I…read morego in! Honestly I couldn't even single out 1 employee as literally everyone I've dealt with has been stellar! Best place in town whether money is tight or big ballin!

This place has the worst Rosalyn ever it is not stable. It looks like crumble. I was very…read moreunsatisfied. They will not replace it because of the Sure, they were respectful Product like this is very unprofessional and for me to spend almost $50 on 1 of a .9 g of wax slow grade rosin Was stressing , frustrating,, And I most definitely had to go to another dispensary right after to get better rosin If I could give zero stars I would because they would not do anything about this. They told me it was a gram on the box instead of .9. I feel played

Placed an order online. Great pricing. Everything was 40% off. Excellent selection of edibles…read more Staff was super friendly at pick up. I would recommend and will absolutely be back.

Giving 2 stars because i want this place to be a good place but seeing how bad their customer…read moreservice and also their deals being scams compared to other cannabis clubs around its disappointing i spend so much money on a company like them, they have been my first and my goto cannabis club i would go to since moving here in 2022. But when i shopped around the past 6-8 months i noticed others have more selections and better prices, better customer service, Their deals are scams. I would buy something but end up paying a lil more than original price which is $15 or more than the original price. It makes no sense. Id get gummys 5 for $49 but id be paying $65. ?? Then when using card their employees dont give the "difference" they put into the card machine. A girl told me "we cant do anything about it because its a $3 fee on the cards" ok but all the other time im given my $1-$3 change so which it is ?? Round up to the nearest but keep the rest for their selfs makes me not was to tip at all because 9/10 customer service from the one that says "we cant do anything about the change" their customer service deserves no tip because i wasnt assisted helped or greeted in a nicely manner. Also a lady that looks like linda from bobs burgers, i guess shes the owner because she treats customers like she dont need our business and got others keeping their business going. Saying "whenever your ready" instead of "i can help you right here" why is a customer being told "whenever your ready" like im suppose to just stand here.i didnt walk up the moment the last customer was done because i wasnt sure if she was still doing something for a pick up or what but she had products in her hand she was bagging or returning or clearing from previous customers. I dont like rushing employees i try to be so polite but people here are so rude and entitled.

Somehow I got the wrong item when I was here yesterday. So when I went back today I told them I…read moredidn't know what I did wrong. They said it could have been their mistake and they gave me what I ordered and didn't charge me for it. I've been here before because they have the best prices on edibles and they have the best staff. I highly recommend Rise. No matter where you live it's worth the drive! Keep up the good work guys!

Very nice and clean place. Great for a first time buyer. Helpful and friendly staff :)read more

We were visiting town and found this dispensary online. And I wish I got the name of the gentleman…read morethat helped us, he is tall with glasses and brown hair. He was SO informative!!! My husband and I feel pretty confident in picking out our strain, but this gentleman educated us on terpenes even more than we were anticipating. And it was much appreciated!! We have since been to another dispensary and my husband and I left underwhelmed because of our experience at The Dispensary Plumb!!! And I even just said to my husband, I just want to go to Reno and get my weed from the guy at The Dispensary!!! He was personable and knowledgeable and we just want to say - THANK YOU! 10/10 great experience- highly recommend!!!

Great selection, generous first-timer gifts (I got a super cool cap and a vape!), awesome staff…read more Highly recommended.

This place is great, awesome curbside pickup! We love the team there and thankful they're just down…read morethe street!

Poor ass excuse of a dispensary. I have been a loyal customer for years. Their new checkout system…read morethat links to your bank account is a scam. They will take your money, return the order and never refund you. The manager tried to lie and make up a story that I picked it up on a day that I was never there. Very poor customer service and poorly trained employees that don't communicate with each other when it comes to fixing their own mistakes. Will respond to you like you're stupid and don't know what you're talking about and every employee will give you a different answer. Zero stars if possible

Went in for the first time today and had a great experience! Both budtenders we talked to (I wish I…read moregot their names) were sweet and helped me get exactly what I was looking for! I feel like they had a great selection with more coming for 4/20. I ended up getting some great edibles that were apart of a daily deal and I thought it was super reasonably priced. We'll definitely be back!

Trash employees, trash products, trashy way of running a business. They let supervisor and managers…read moretake tips and that's federally illegal, they have little too no products and the ones they do are exspensive as hell. They break regulations, they sit around and play games and watch movies all day while making one person struggle to keep up with the lack of help. It's bad business ask the way around. They have a reputation in the industry for being trash. Don't waste your time or money!

Mary has incredible knowledge regarding the medicinal properties of cannabis and can help you find…read moreremedies for your particular issues. Pain, acid reflux, neuropathy, can't sleep.......? Mary can help.

From the owner: Mary Medibles Consulting offers a reliable knowledge base with efficient & strategic approaches to…read morestreamlining each client's journey with medicinal cannabis.

Super friendly staff and got the best deals! Highly recommend , came on a Sunday and was so happy…read morethey were open late.

It makes me sad to make this review because I've been a regular of this location for YEARS. Most of…read morethe staff have been extremely kind, inviting, and knowledgeable, but there's one young man (I don't know his name unfortunately but he wears glasses) who has lost the company a loyal customer. He is belittling, condescending, and just plain rude to me every time he assists me. Never has a friendly or helpful thing to say and speaks to me like I'm some stupid woman. It's extremely off putting. The first time I just thought he had a bad day but it's been the same on several occasions. IF YOU CAN'T HANDLE CUSTOMER SERVICE DON'T DO A CUSTOMER SERVICE JOB! I don't want to be the "can I speak to your manger" person but people should be aware of this. There are plenty of other dispensaries in town that hire better people.

1/14/26- Did an…read moreonline order this morning... and picking up now Special on Wednesday 50%off on Kahna brand. I personally do not indulge- but the hubby likes it for sleeping and traveling.. Leaving next week for a quick out of town trip .. Let's just say it's more enjoyable traveling when your spouse is much calmer.

Shannon was absolutely amazing super helpful and knowledgeable! She is super kind and sweet!read more