I had the best experience working with Mauricio Trelles out of the SchoolsFirst branch in Riverside…read moreThank you again for helping me get into my 2026 Nissian kick

They should not broker vehicles that are in immediate need of repair! We had our new (but used)…read moreToyota one day. Rear hatch would not open and front axel was going out and needed repair. After paying 400 deductible, we were told we had to go back to originating deal for service. They are two hours from our location! Autoland was of NO help! BUYER Beware was their position. I Do not recommend them as a buying service.

Our experience with Amy at Don't Go to the Dealer was first rate. Not only were we able to score an…read moreamazing deal on our new vehicle, but we literally completed the entire transaction at our kitchen table when the dealership delivered the car. For the time and effort saved, very much worth the spend. 5 Stars!

Had such an amazing experience with the purchase of my new car from "Don't Go To The Dealer."…read moreMy car was delivered directly to my driveway!!! A couple of quick signage's and there I was driving my new car. I percent recommend Amy Klein @ Don't Go To The Dealer

Sam Chocholac at Beverly Hills Porsche was amazing to deal with! I am an out of state customer…read moreand he treated me soooo much better than my local dealer. Great communication and always got back to me in a timely fashion which I greatly appreciate! I cannot recommend any higher!

Easiest and fastest car-buying experience I've ever had…read more I worked with Samuel Chocholac, and we handled the entire deal online through text and email. Sam was transparent, responsive, and flexible in working with me to secure the terms I wanted. By the time we arrived at the dealership, all that was left was a quick test drive and signing the paperwork. From start to finish, we were in and out in less than two hours. I usually dread the car-buying process because it often feels like an all-day commitment, but Sam made everything seamless and efficient without wasting our time. Thank you, Sam, for providing such exceptional service. This level of professionalism, dedication, and respect for a customer's time is rare to find these days. Experiences like this are exactly what would bring me back to purchase or lease another Porsche in the future.

This car dealership is the best dealership i ever been to I promise RHET BUTLER is an amazing…read moreperson I absolutely went to the car dealership with barley nothing down and I mean barley nothing down by the grace of RHET BUTLER approved me after being in a car accident a few days before I still got approved im not going to no other dealership MICHAEL NGUYYEN and LIAM GLEESON is a very awesome person also with excellent customer service Santa Monica dealership changed my life tremendously I highly recommend every person to get your car from this place thank you Santa Monica jeep dealership

Toufik and Diego were incredibly helpful and kind, and truly went above and beyond to make sure I…read morewas comfortable with my new lease. Their flexibility and consideration is much appreciated. Highly recommend this location for anyone considering!

I came to trade in my car and considering the shape it was in I am happy with my offer…read more I was able to get a great car and a man named Irvin was incredibly helpful, honest and patient with me. He was knowledgeable and helped me every step of the way, I had no idea what I was really doing or looking for and he found me a great option that fit my budget. he even stayed over his hours to help get me in a car and out that same day. Service people Ethan and Alyssa I believe her name was were SO sweet and eased my anxiety. Very happy with my experience and hope these workers get the recognition they deserve cause Sunday was a busy day for eveyone there and they kept it 100% professional and friendly.

Dear Jess, I want to express my sincere gratitude for the…read moreexceptional attention and support you provided. The way you resolved my issue reflects true professionalism and commitment to customer satisfaction.

Ara in sales was the best! He made it an easy relaxed no…read morepressure purchase. I purchased my new Land Rover from him and he was very knowledgeable. He had the vehicle I was interested in cleaned and prepped prior to my appointment with everything in order. Thanks Ara it was a pleasure.

Better late than never! I purchased my brand new 2025 Range Rover on July 26, 2025, and I've been…read moreenjoying it ever since. I want to take a moment to thank Jaguar Land Rover Santa Monica and especially my salesperson, Ara Kharazyan, for such an amazing experience. Ara made the process smooth, stress-free, and actually enjoyable. He was professional, knowledgeable, and genuinely cared about finding the right fit for me. No pressure, no hassle -- just great customer service and honesty from start to finish. If you're considering a Jaguar or Land Rover, I can't recommend Ara enough. He made sure everything went perfectly, and months later I'm still thrilled with my decision. Thank you Ara and the whole team at Jaguar Land Rover Santa Monica for helping me drive away in my dream car!

My experience started off rocky. The first salesperson I spoke with on the phone was rude and tried…read moreto upsell the car with add-ons I didn't want, which almost made me walk away entirely. After seeing similar complaints in reviews, I was hesitant to continue. Thankfully, I gave it one more shot and was connected with Mo, and I'm so glad I did. Mo was respectful, honest, funny, and never pushy. He made the entire process comfortable and easy. I also worked with Fred in finance, who was equally kind and straightforward. The dealership is beautiful, the process was smooth, and I drove away with my dream car. While the initial interaction was disappointing, Mo completely turned the experience around. I'd recommend Lexus Santa Monica -- just make sure you work with the right people.

I just had the rudest experience at this dealership, specifically with a salesperson named Asanti…read more He was rude from the beginning of the interaction, walking several steps in front of me instead of with me, giving me almost no information about the car unless I pried it out of him, and generally coming across uninterested and dismissive. The last straw was when he pointed toward the second car I was supposed to look at and told me to go over there and look at it because he had another appointment, and that if I had any questions I could call him. He essentially abandoned the interaction midpoint, so I told him, I'm no longer interested and walked away. I was polite and courteous the entire time, so I don't know if he was having a bad day or if he's simply a bad salesperson, but either way the behavior was unprofessional and rude. When I called the dealership after leaving, to complain, another salesperson tried to run interference before connecting me to a manager. He asked who I was and even stated my name first, which made it clear Asanti had spoken to this other salesperson about the interaction and knew I was calling to complain about him. That added to the overall discomfort with how this situation was handled. To the manager's credit, he was apologetic, although he did try to excuse the bad behavior by saying they were shorthanded, which is no excuse for rudeness. I would avoid this dealership, and if you do decide to use them, certainly avoid Asanti.

Cristian Carranza put in an exceptional amount of effort to support us with the insurance process…read morefor a repair. Things only started working once he took over our case.

I am thrilled to have just leased my second Subaru Forester Wilderness from Subaru Santa Monica…read more Can I add, it's a BEAST in blue ! Returning for a second lease was an easy decision because of the exceptional experience I've had with this dealership from day one - and my 2023 Forester was my fave car ever. The entire team--both in sales and service--is warm, friendly, professional, and genuinely committed to customer satisfaction. The sales staff, including: Ron the GM, Mario the manager, Paul the finance director and Gabriel, my salesman, made the leasing process comfortable and stress-free, taking the time to answer my questions and remain patient when I conferred with ChatGPT and friends for sales advice and support. The service department has been equally outstanding. They are efficient and meticulously organized and treated me with kindness and respect. It's clear that Subaru values their customers and takes pride in providing excellent service. I love my Forester Wilderness, and I appreciate knowing that I have a dealership I can trust. Subaru Santa Monica has earned my loyalty through their consistent professionalism, integrity, and outstanding customer care. I highly recommend them to anyone looking for a vehicle and a dealership that genuinely puts its customers first.