i just feel peace of mind when i take my car for service to this place. the first owner of my car bought the car here, and i bought it from him, so i think this place is my car's home . there is a comfortable waiting room, complete with coffee and snack, working desks, etc. the service always great, they will take good care of you regardless who helps you when you come in, keep up the good work, thank you read more

Gaslight is all this dealership has done to remedy the fact that they did NOT perform the service they were paid to deliver. I would NOT trust this dealership to change oil. read more

I recently bought a Honda Civic hybrid at this dealership. I love the car and the sales experience was fantastic. The problem I encountered was with the service department. I scheduled an 830 am appointment to have my regular maintenance done. I arrived only to be told that my appointment time was irrelevant and that I would have to wait 2.5 hours to have my service done. Apparently service is done first come first serve so don't bother making an appointment. If that's the way their service department is run, so be it, but they should disable the ability to make appointments on their website. It's misleading. read more

They did good work but are deceptive on their pricing when calling to make an appointment. I called to make an appointment to have my valves adjusted on my 2010 Accord V6 and the guy who answered gave me a price between $340-$600 but would have someone call me back to confirm the price. The next day nobody called me back so I called. A woman answered the phone and gave me the price of $340 and said replacement of that the valve cover gaskets are also included in the service. I said "this is the price for a V6 and NOT a 4-cylinder, correct!?" She said yes, and sent me a text message of $340 confirming the price. The next day, I scheduled the appointment online. After, I called back for a third time to confirm that the price was still $340. The same woman answered the phone and confirmed that price. When I arrived on my appointment day, the man behind the counter told me that price was wrong, that it was $844 and the gasket replacement was not included and wanted to charge an additional $900 extra (which I declined). Like I said, they did a good job but get everything in writing and the services they claim are included before you make an appointment with them. read more

My son's 2015 Civic had a parasitic battery drain. I did a lot of research before bringing it to Curtiss Ryan. Told them it was most likely the door actuator. Paul laughed it off. They had the car FOUR times and replaced three batteries before finally diagnosing it as the ecm like a 2K fix. I did not accept that diagnosis and brought the car to mechanic in Milford who specializes in electric issues. Never told them about the actuator they called me the next day saying you need a new door actuator. I literally laughed on tne phone. 750 for parts and labor. zero issues in 9 months since. Moral of the story always get a second opinion and trust your research. I will NEVER have a car serviced at Curtiss Ryan again. read more

Rory Singer was very helpful. He was able to locate the car I wanted in less than a week. The process of purchasing the car was made extremely easy due to the excellent staff. This is the second new car I purchased from Curtiss Ryan. read more

Rory, my sales representative, was professional, funny, knowledgeable, and did not pressure me. I actually left a Toyota dealership because I felt pressured. Rory was very informative about the Honda HRV I purchased and the entire car buying process. Billy, the financial representative, was also easy and nice to work with. He was prepared with all the paperwork and made this part of the process easy and quick. I got a beautiful car and had an Excellent experience!! No, stress!! Thank you. read more

My husband and I took our 2018 honda accord in to be serviced and we were told that the cost to repair was not worth it. We were directed to Rory. Rory worked with us all day (literally). This was an unexpected expense and he helped make it possible to leave there with a car. We are very thankful to Rory and the staff for making this happen. read more

DO NOT PASS GO! DO NOT COLLECT $200.00! Go directly to Curtiss-Ryan Honda and ask for Rory Singer!!! He is the car salesman second to none. Our family has purchased/leased 6 vehicles from him in the past 10 years. He is extremely honest, knowledgeable, and efficient and can magically locate any Honda vehicle/model/color you have your heart set on. We will never purchase a vehicle from anyone but him. read more

I am not happy how a service advisor Paul Harris took total advantage of an 85 year old woman who drives her vehicle roughly 5 to 8 miles a day. when she told him that . her vehicle would not have broken down if she didn't change her transmission fluid $260.00 ok n a fixed income . she could have gone to 50,000 miles and nothing would have have happened but my mother will not be going to Curtis Ryan anymore . and if you have a elderly mother or father keep them away I feel this is a form of elder abuse by them selling to get the commission. I called him on it appeared in his voice at 30,000 it needed to be changed per his manual when actually 50,000 but the morale of this is all about the $$$ not what is best for the customer Joe Brelsford read more

Went to Curtis Ryan Honda for my oil change and also to have them check one of my tires because I was sure it had a slow leak. I asked him to check the tire and immediately the man behind the desk that's going to be $35 before even checking anything. It turns out I had some package that came with the car and I ended up getting a free tire. There was also a recall on my car so while I was there, they said they would fix that. Three hours later, I am still there to have the service advisor come in and tell me that they plugged my tire and put it back out on the lot so now they were going to have to bring the car back in and take the old tire off in Mount new tire. I had an appointment to go to at 3:30 which was in 10 minutes so I left and came back the following day for the tire after leaving there i noticed that my radio was not working and neither were the streaming services I had. I could see that the music was playing, but there was no volume. I thought it might be related to whatever they did for the recall so I called the service department and explain the situation they told me they would give me a loaner car on Saturday. Saturday I show up and am told by the same service advisor that they had no one there to check my car and I shouldn't have come in on Saturday for a loaner. I am not the one that's scheduled the loaner. He then told me he would call on Monday and give me a loaner for two days so they could check the car. It is now Friday and I have never gotten a call from anyone. I am no longer using their service department for any needs. I may have. I will be going to the Honda dealer in Milford. The sales department at Curtis. Ryan is amazing. Very friendly accommodating work hard to get you in the car you want at the price you want however, their service department leaves a lot to be desired. read more

Rory Singer is very knowledgeable and was very easy to work with. The whole sales experience was non pressured and very positive. Rory was able to get us in the right vehicle; locating the exact make model and trim package right away. We have purchased new vehicles from this dealership before and have always had good experience with both sales and service. read more

Brought my 2018 CRV to Curtis Ryan for service for tire rotation and do a oil change 15K service. Dealership charge me for rotating the tires failed to do so. I marked the tires pryor with a silver dot to verify if this was actually done. It was not. Spoke to the manager he indicated it was not required because the front tires had more tread than the rear tires. I checked the tires myself with the tire depth gauge and the front tires were worn by 1/32" more than the rear tires of and slightly rounded on the corners. They offered me a complimentary oil change I politely declined. Will not go back. read more

Curtiss Ryan Honda - Silver mark to keep track of tire rotation - Car Dealers Near Me - Shelton, Connecticut

I went there for an oil change and tire rotation. Went and picked up my car and paperwork. Went outside to get my car and something told me to check and see if my tires were rotated and and they WERENT only reason I knew is because I curbed one of the rims and it was in the same exact spot. Went inside and complained. Even my paper work said it was done when it wasn't! Will NEVER return there! read more

This review is for Mike the manager of the auto repair department. He took such a great care of my and my car and although needing the repair was a painful event (thieves stole all four wheels and smashed window) Mike made the process of getting it fixed seamless, including coordinating with my insurance company. Thank you! read more

Michael was very nice and has great customer service. The young cashier ladies are amazing as well!

Worked with Rory Singer a couple weeks related to 2025 Honda Accord Leasing Program, the ownership team and sales team was extremely knowledgeable, flexible and courtesy through the sales process. My family members and myself were appreciative of the constant and continuous support! Naugatuck CT customer read more

Purchased our second Honda from Curtis Ryan and sales person Rory Singer. Honest, straightforward, knowledgeable. Sending our son to buy a car at Curtis Ryan. We will be buying another car in 6 months. Will definitely be going back to Rory at Curtis Ryan. Fantastic service department too! read more

Just drove down to see one of the many cars listed for sale on their web site. When we got there, there were no cars to see. We were told those listed on the web site were all on order for customers who put down a deposit on them(!) Figured we'd get a price while we were there. The CRV model we were interested in came out with an MSRP $3K over what the same car was listed for on their web site. Don't waste your time. read more

I have had my 2016 Honda Accord Sport since 2016 and it has been a wonderful car. I can't say enough about how amazing everyone is at this dealership. The service center is top notch and they always treat me wonderfully. Big kudos to Patti in the service department. Accommodating, friendly, and efficient. I'll Keep coming. read more

Service Department is a total rip off. Do not use their Service Department, as you will be charged exorbitant prices for unnecessary work. We had a scheduled service and there was nothing wrong with our car, but they called and said ONE of our brake rotors was shot and we needed new brake pads on all four. Again, there were no sounds/indications of anything wrong with our brakes. $2500 later - we were totally taken advantage of and will never forget it. I learned my lesson...NEVER take your car to a dealer for scheduled service/maintenance; use a local mechanic whom you trust. The experience was so bad at Curtiss-Ryan (who I've used to purchase all my cars since I was 18 years old - only Hondas for me!!), that.... I just bought a brand new Camry XLE and I LOVE IT SO MUCH!!! OMG!!! What was I thinking buying Hondas all these years? The CAMRY is my DREAM car and from what I see, their reliability, esthetic .... EVERYTHING ABOUT THE CAMRY is absolutely fantastic. I feel like a queen driving around in my luxurious car. I WILL NEVER LOOK BACK!! Bye-bye Curtiss Ryan!! HAVE A NIIIIIIIIIICE DAY :-) read more

I have purchased vehicles from different dealers and without a doubt this was the best experience I have had. Rory was extremely helpful in taking a look at our needs and getting us into the best vehicle and financing solution. No bait and switch no one pressuring you and the financing was a breeze read more

Curtiss Ryan Honda - Car Dealers Near Me - Shelton, Connecticut

Worst customer service experience ever. Loyal 15 year multiple vehicle customer for both purchases and maintenance. Had a scheduled and confirmed appointment and was completly dismissed and ignored by our salesperson. Made to feel that they just didn't want our continued business so we will oblige. read more

Another lousy experience at a car dealer. It wanted me to write more so I can say I bring my car here, no change in the issue. Change the air filter, "fuel service" I think it's 'clean out the carburetor' and of course "diagnostic fee" all for $450 what a joke. "Well, why did you go to the car dealer then they're always too expensive?" Well, I trusted that they'd PROVIDE VALUE not a cheap price. But, no "value" here, only someone who is senseless would trust a car dealer. Just like a drug dealer......you can't trust them. read more

Avoid them. Brought my Honda Civic hybrid in because hybrid battery light went on. They quoted me a diagnostic fee $149. that was typical. Though I brought car in at 9:15 am only later in day was I told that they could not make a diagnosis. They required another diagnostic charge. Another 149$ now up to $318. They repaired a loose wire to fuse box and took it for a short test drive no light. I didn't feel this was a great explanation. Left dealership light went back on after 15 mins. I spent $318 and achieved nothing no diagnosis no repair. Not ready to spend another 300 bucks. Loss of confidence in these guys. Will try another dealership. read more

Miss diagnosis. $2000.00 to repair per service advisor. It was a $20.00 part that was defective. I guess they feel you are at there mercy. I'm a long time customer that will never go back. read more

Thank you to Rory Singer for being informative and helpful to me when I came in to purchase a new Honda. He is by far the kindest salesperson I have had the pleasure to work with. I would highly recommend him and Curtis Ryan Honda to anyone looking to purchase a new vehicle. read more

I loved this dealership. Rory and Marvin helped me so well in the process of buying a new vehicle. They reassured all my concerns and made it very efficient and quick. I loved the environment and never felt pressured ever, seeing as though I'm a new car buyer. read more

I've been doing business with Curtiss Ryan Honda for over 30 years. I've purchased/leased 9 cars in total from them. Both the sales and service departments are amazing. They treat you like family and know you by name. I would definitely recommend them if you are in the market for a new or used vehicle. A special thank you to Rory Singer and Bob DeMarco!! read more

We've been going to Curtiss Ryan Honda since 2007 -- and we look for Rory to help us every time. We've been more than pleased with everything from sales to service to the fact that Hondas have simply been the most reliable cars we've owned. Rory has helped us find EXACTLY what we were looking for every single time we've walked through the door, and he's a complete pleasure to deal with. read more

Curtiss Ryan Honda - 2017 Honda Ridgeline -- thanks yet again, Rory! - Car Dealers Near Me - Shelton, Connecticut

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Christopher mrijaj, was amazing he helped me to get in and out the dealership with my new car.

I purchased my new 2017 Honda HRV from my sales associate, Terri, at Curtiss Ryan Honda a few weeks ago. In need of a car, knowing I wanted a Honda, I was shopping around local dealerships. However, the service provided at Curtiss Ryan was unmatched by the other dealers! Terri was extremely helpful in helping me really find what I was looking for and allowed me to comfortably find the car that was in my budget. We test drove the two cars I wanted to try and then discussed my options afterwards. I did not feel pressured or rushed like I did at some other Honda dealers. Terri was friendly and listened to my thoughts and needs. When I finalized my choice the process was quick and easy thanks to their professionalism. At least in my experience, I didn't have to jump through hoops, or talk to 5 different people in order to get my car-just the sales associate. Our deal was made on a Saturday, and I was able to pick the car on Tuesday (couldn't pick it up Monday because of work schedule). When I picked up the car, everything was detailed and explained to me perfectly. If you are looking for a Honda, or simply a smooth car purchasing experience, do not hesitate to head to Curtiss Ryan Honda! read more

Curtiss Ryan Honda - Car Dealers Near Me - Shelton, Connecticut

I just bought a 2023 Honda CRV. My salesman was Rory Singer. He was great to deal with very easy. Everything went very smoothly and hassle-free, just an overall great experience! I highly recommend Rory read more

We are a Curtiss Ryan family! I got my first car there 20 years ago and have kept coming back. Rory is the best and has helped us several times over the past decade or so. They are honest, knowledgeable, and patient. Last time we went to check out another dealership in the area for the heck of it and the salesperson was so dismissive we immediately left and went to Curtiss Ryan. I can't recommend them highly enough. read more

I will only purchase and service a vehicle at this location. Paul provides exceptional service each time I visit Curtiss Ryan Honda of Shelton. read more

Thank you to Linda for introducing me to CRH! Rory was wonderful at Curtiss Ryan Honda! He was very patient and walked me through every step of leasing a car! Jack in the finance department was also great and got me the best deal he could for my new lease! I highly recommend rory and Curtiss Ryan Honda in Shelton! I will continue to go to them in the years to come for all of my cars and car needs! Thank you! read more

Curtiss Ryan is a great place to not only purchase a vehicle but to service after the purchase. The service department is always made up of courteous professional yet friendly individuals! Every single person I've come into contact with is amazing. My salesman for the initial sale was Rory. He is one of the most honest, and courteous sales associates I had the pleasure to deal with. One of the standouts in the service area is Stephanie...always professional and friendly. She is understanding and very helpful each and every time. There are others that I see and recognize since I am on my second CRV but just cannot remember everyone's name....they all make the experience of purchasing and maintaining a pleasurable experience. I would have given 5 stars - but the waiting area is the one part that could use a bit of improvement...when its busy/crowded...there is limited seating...they do provide snacks and hot beverages and chilled water dispensed...which is a really nice perk...its the size and comfort of the area. When the wait is an average of over an hour to 90 minutes...its not all that comfortable. There is a lot of 'traffic' of people going thru the wait area including the employees so its not a quiet place to sit and read or concentrate. There is a small area for children - this is a plus but still not a soundproofed area. All in all...the professionalism and kindness surpass expectations...the wait area just needs a bit more thought as far as seating/comfort. read more

We were in the market for new Honda autos. Friends strongly reccommended Curtiss Ryan in shelton. They were outstanding to work with. The business development manager Linda put us in touch with Rory from sales. She was very proactive and made sure all of our needs were being met. Rory is a kind , fair and no pressure salesperson. He was great to work with. Jack the finance manager was also a pleasure to work with. They got us what we wanted , were prompt, organized and very fair. They made buying a car so easy and stress free. We Highly reccommend Curtiss Ryan and Rory from sales.This is certainly the place to go when you are in the market for a new honda. read more

We are repeat customers here and have referred several friends and family. Rory Singer is a wonderful sales associate who has made leasing cars an easy and pleasant experience each time. We will continue to come here again and again. read more

I am a faithful customer to the CurtissRyan service department. My experience has always been great. The staff is welcoming and extremely helpful. My car will continue to have the best service at CurtissRyan !!!! read more