These guys are top notch. They are responsive and knowledgeable. We had some tricky requests and…read morethe answer was never no. It was always, let's figure out a way to do it. Still calling them 6 months later as I continue to add more features to our C4 system. And they've never let me down. Some of these reviews are unrealistic in my view. When working with technology things can be unpredictable. Expecting to hook up all this stuff flip a switch and it magically works perfectly is crazy. They've solved every problem eventually. And the "never give up" attitude is what I value more than speed. We love our C4 system and it's incredibly complicated.... - Theater with Xbox/Xfinity/AppleTV - 150+ light switches - electric blinds throughout - outdoor sound system - speakers in virtually every room - 10+ wireless access points all over the house - 10 wireless deadbolts - Tied into our security system with over 100 door, window, glass, smoke and co2 sensors Highly recommend you give them your business and patience. It will be worth it.

Avoid this place like the plague. It's truly horrible. They have an incredible sales pitch…read more Honestly fantastic and we were taken by it. They will tell you that they are doing work for huge companies and individuals and you are lucky to have them. Unfortunately for us, we believed them. First, they gave us a timeframe for installation which ended up being much later than they promised which caused us not to have our system in place for a party. Second, the wireless network that they set up had lots of holes in it. Their sales pitch promised that it would be flawless and if it wasn't, there would be no cost to us for making it right. It took them weeks to come out and analyze it and we had to threaten them to get them to show up. Finally they did.They tried to charge us a few thousand dollars more when it didn't work and blamed the house set up for the problem. The truth is they never came out and checked out how our house was set up and as a result, The system didn't work. They did put in more equipment to make it right and then tried to charge us for it. Eventually they wrote it off. But it was a fight every step of the way and the representations they made to us when we bought the system were simply over exaggerated. Third, we bought this service contract where they represented that they would be able to fix any problem that arose within a day. That simply was false. Today, we have not had I our system working for a few days and after they screwed around with it for a while over the Internet, said that they would not be able to get to it until next week. When we reported the representations that they made, they simply said we'll try, but we only have two technicians. If you are reading this note they only have two technicians that can solve problems. And now we are without our system for another week because they can't fix it. In short, these people overpromise and under deliver and overcharge also. Don't go near them. You are forewarned.

Great service and fast response!…read more That's all you want as a consumer to have, right?! I reached out to Tyson's team via Yelp and had good conversation once we touched base. Just note: when you call the phone number and no one picks up, your phone call drops so keep on trying until you get someone on the other side! But other than that one hiccup, Tyson came personally to do the free consultation at our home and to see what was really requested. We asked for the basics. No cable, install sound-bar and provide bracket. Tyson gave us the amount and he called his guys in who were around the area do another job to swing by in an hour! Amazing. They were in and out in less than an hour as well and mind you, all of this happened in less than 24 hours!!!! Thanks Tyson and team you have another satisfied customer and have already recommended my co-worker to use your services! Kudos!

We, my husband and I, own a boutique home remodeling company and have worked with Tyson and his…read morecrew many, many times...including in our own home. The level of knowledge and professionalism doesn't get any better. Tyson doesn't sell, he educates. We recommend him, and his team, to every one of our clients who has A/V needs. On a personal note, Tyson handled our home security needs after a scary situation and we are thrilled with his solutions and follow up.

Chris is the best. I worked for years with one of the main local AV stores with marginal results…read morewhile paying a premium. When I remodeled our home office and needed someone to help with the AV, I was referred to Chris and am very happy with his work. He's very honest about what we needed and didn't need. His work is clean and meticulous and I highly recommend him. He mounted and ran all the wiring for 2 TVs and also for my vintage hifi stereo system.

My wife and I recently purchased a new home with a dedicated home theater space. We knew that we…read morewanted to install a good size flat screen but really didn't know much beyond that. Some friends recommended that we talk to Chris at SOUNDiVISION and I'm definitely glad that we did. He was easy to talk to and offered several suggestions for equipment that might work for our space and our budget (We wound up going with an awesome new Sony 70"). On installation day he showed up a early, made the installation look quick and easy and cleaned up everything when he was done. We only got the TV this time but he helped me hook up some of our existing sound equipment and offered great advice on some things that we might want to do when we're ready to upgrade to digital surround. Rest assured that he'll be getting a call back when that time comes!

Highly recommend Lucas, very professional, very proficient in what he does. Outstanding customer…read moreservice. Super well knowledgeable. This is your guy.

Lucas with Nexus was so helpful and patient throughout the whole process. I had a some delays…read morebecause I ordered a few items for my home theater setup and have trouble finding a receiver due to corona and wildfires. I had to reschedule my install multiple times because of the delays. Luckily I was able to purchase incredible definitive technology speakers directly though Lucas far cheaper than I could find anywhere else. I also had a bit of a special request, I wanted my TV mounted over my fireplace but I knew it would be too high and give me and my family neck pain, I was able to order a nice drop down mount and Lucas was a bit hesitant of doing it but he said he would try his best if it's what I really wanted, it totally worked out, Lucas was able to unpack and install it perfectly and I can't be any happier with the final product. I'd highly recommend Nexus to friend and family. Lucas is a true professional and works hard, I tried to get him to take a break but his work ethic is tenacious. Thanks Lucas for helping me out!

Roberts service to our many different homes is always outstanding. He is our first call after…read moremoving to get our sound and security systems set up.

We were thrilled with the kindness and compassion they showed us as we are Senior Citizens and…read morereally don't understand all these new electronics. They were professional and did excellent work getting our new TV up and running , all dialed in for streaming and dish. I was having surgery in a few weeks and they made it a priority to get this done for us so that I could be entertained while recuperating for 6 weeks. Even when a glitch happened a few days after the original set-up, they came the very next morning and took care of it no charge. You will be happy with their professionalism, attention to detail, consumer relations and the price. I highly recommend them! Sincerely, Dan and Ranice Butterfield

Impressive customer service, genuine human interactions (no corporate customer service crap), just…read morean amazing price on sincerely helpful home network fixin's. I had NetworksPDX come and install a new ethernet port and it was great: fast, efficient, and the price was dope. (I know how much fun it is to waste time browsing google reviews, but seriously, do yourself a favor and stop: NetworksPDX is The Answer.) Seriously, you'll be writing a glowing af yelp review like a weirdo afterwards, too.

Was a pleasure to work with! They communicated great, did excellent work and install was way faster…read morethan I expected.

This company is now out of business. Don't know how they went downhill so badly (according to the…read morereviews), because they did the install on our home in 2007 and it was fantastic and has been trouble-free all this time. I looked them up because we are finally putting in a bigger flat screen and I wanted it done professionally. Luckily I found the contact of the guy who lead the original install in our home, Jeff Kill. He was an employee at Room Service for many years when I met him, and he left Room Service some years ago now has his own company called Ambient Automation. The install guys on his team are also from Room Service. This week (Dec 18, 23) Jeff's new company installed our new 77" Sony, put new HDMI cables through our walls (to support 4K video) and were done in less than 2 hours, and it all worked with our existing universal remote (also provided by Jeff at the original install, and it still works great!) So the 5 star review is for Jeff's new team in case other former customers of Room Service find this review.

Yet again. This place is horrible…read more My folks asked them to install a EASY TO USE set up. That was about 8-10 months ago. We've had nothing but issues with it and not working. Every time we call Mike he bumbles around like an idiot and says "oh yeah it's never easy when you use this system" Are you kidding me? They are old and SPECIFICALLY ASKED for an east set up. I have to reboot the WHOLE set up 2-5 times a day in order for a black screen to not appear. When we told them about this, this was their response "well we can't order a new one cause it'll take way to long." And "this shouldn't be happening, but there's nothing we can do to fix it. If it gets a red light on the tv then we can." Recently some "control 4" stuff wasn't working. My dad contacted Mike and left a message. Still waiting to hear back after about 5 days. That's some real Sus ass crook shit to do. So we bought 10-15 thousand dollar system, and they fucked up, it rarely works, and they say they can't do anything about it. Seriously considering going to small claims court over this.

Matt, owner of Hook Me Up, was an absolute lifesaver. After a power outage, my Ubiquiti equipment…read morenever came back online, and I was left without Wi-Fi all weekend with no one to turn to. After more than 24 hours, I started leaving messages with a few businesses asking for help as soon as possible. Matt called me back within an hour -- on a Sunday. He took the time to troubleshoot everything with me over the phone, and when we realized the equipment was dead, he offered to come out with an older router so he could at least get my Wi-Fi working again for my computer and TV. He ended up staying for several hours to make sure everything was set up properly, tested, and working well with a strong signal throughout the house. He also assessed my existing system and is going to help clean up my older professionally installed setup. Matt was kind, thoughtful, knowledgeable, and incredibly generous with his time. Everything is working great now, and it was obvious he really knows what he's doing. I would definitely use him again and highly recommend Hook Me Up by Matt.

Matt and Paul changed my life and brought me into the 21st century. I had recently moved in a new…read morehouse from out of state and had to start from scratch. It began with needing internet as well replacing a complicated, antiquated AV system. What started out as six clunky AV components with multiple remotes was replaced with ONE main device. Clean and easy. I now have kick-ass internet, non-glare TVs with Sonos bars giving me phenomenal sound. They also installed additional Sonos speakers so I can seamlessly listen to music throughout the house, something I love but have never had. There were other goodies I needed that they were able to supply: a new thermostat, camera door bell, and security cameras all thoughtfully placed around the property - and all connected to my phone. Hook Me Up Solutions covered all the bases I needed and did so in a timely, professional manner. And they're super nice guys! In many ways, they truly went above and beyond. I'm not the most tech savvy person but Matt and Paul patiently got me up to speed on how to use all the new technology, most of it from my phone. This was key. In addition, they also updated my lighting. I had outdated recessed lighting, which they replaced and installed dimmers throughout the house, making a huge difference. Last but not least, I had carted an antique chandelier from California that I wanted in my dining room (replacing a very generic fixture). I was waiting forever on an electrican to do this. Instead, Matt did a white-glove installation, reattaching and cleaning each crystal. I was completely blown away. It was phenomenal having all this done (we spaced it out into 4 stages) by guys who are amazing at what they do and truly care about how they treat my home. Yes, it was an investment. But I now feel safe, and my home has been transformed into a peaceful, fun, harmoniously sanctuary. I would highly recommend Hook Me Up Solutions for any of these services. Again, above and beyond. Thank you Matt and Paul. You guys are the best.