My husband recently needed to get a new car and wanted the same car he used to have prior to his most recent. We found only a few in the area, with Custom Cars West having the best prices. Even though they don't come with dealer warranties here (they're not a brand dealership obviously) the price of the car + the added warranty was still cheaper than the other cars from nearby dealerships. We worked with Victor and he was efficient in letting us test drive and getting all our paperwork ready. So far we're very happy with the car - no obvious issues or troubles. Works as expected. Also Victor didn't think I'd write a review for him unless I did it in the office so I'm proving him wrong. You're welcome! :) read more

Zero stars - Repeated car stalls post-repair nightmare with Custom Cars West. They are not a reputable or serious business. They don't stand behind their cars. I bought a 2012 Mini Cooper for my High School daughter that stopped twice while she was driving and had to be pushed out of the road to safety. I have had the car 32 days and its been towed twice and "repaired/fixed" 3 times and now has a check engine light on. If you want a car that looks good on the outside and will break down every week Custom Cars West has got a car for you. Never trust a business that, when given the chance to make things right, chooses silence, delay, or the cheapest patch instead of taking real responsibility. Thanks Aaron for helping me purchase my High school daughter a car that has stranded her on the road twice. read more

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I saw a car they had online, made an appt to test drive and look at her. Met with Aaron, we drive the car, talked some numbers, they were quick and dropped the price to the reasonable amount I asked. We did the paper work and in 90 mins I drove off with my new car. Could not have been easier and the two guys working there were friendly and nice and funny. I recommend this place. Also I've had the car 4 days now and took her on a road trip to Montana. She drives solid and no issues whatsoever so ever. It's a high quality used car. They also have a 1 month warranty on the cars which is nice. read more

Hank was great to work with! Just sold my car to him at custom cars west in one day for a great deal! Kelly blue booked the value and with an hour he reached came to my address to inspect and test drive and with an hour I sold it for a good price. No pressure and comfortable experience selling I would go back to custom cars and request to meet with Hank in the future! read more

I visited CCW in Sheridan Colorado January 2026 for a vehicle I saw online. It was there and I started to look at it up and down and all around. It had a leak in the front differential, the dash was loose and everything was full of Armor-all. Outside, inside everything. The wheel caps were in the back end and was told they don't put them on because they get stolen. We took it for a spin, decided for the price it was going to be what we wanted and was told it still had to go through the shop. Oil change on dash said 80% remaining. Which is weird, usually the detail is the last thing. It was going to be a cash deal and told the salesman that's how it was. We ask about an electronic device by the battery that is clicking, says its part of the alarm. We sat down and he comes up with some "numbers" which includes a $650 "Theft" fee they charge everyone due to the auto thefts around. I said we don't need that, it isnt staying in the Denver area and gave an offer below asking. They accepted and we said we would be back the next week after it had went through the shop and was told the mechanics would "tighten" up the differential bolts and fix the dash, do a lube oil and filter and check it out mechanically. Went back the next week around dusk with certified check in hand and got the deal done. Wife could barely see out windshield due to all the Amor-all . Once home it was dark and I took it out for a ride and same thing, windshield was horrible. The next day I clean all the windows, take it to the car wash and power wash the under side and clean it. Check the oil change screen on dash and it says 78% remaining, Check the electric device by the battery, its a rodent remover, suppose to keep mice away, not an alarm. The dash was good but the front differential was leaking and one of the bolts was hand tight and the engine light came on. The code registered either the temp sensor needs replaced or the thermostat. They said bring it down and we will have our mechanic check it out. Well since it's 1 1/2 hours away and I doubted very much that the mechanic actually did anything anyways I did the front and rear differentials and transfer case plus the Temp sensor myself. That way I knew it was done correctly at least. Oh and the caps for the wheels needed 20 new Allen head bolts in order to install, I guess they couldn't afford the $10 to provide those. Over all We are pleased with what we have but I would not trust them to know anything or do anything with your vehicle before you buy it. Good Luck read more

I have a great experience with victor adetoye he was really kind and professional guy thanks custom cars west !!

Picked up a late model SUV with Victor at CCW a couple weeks ago. I went in looking for a specific vehicle and it was no muss, no fuss. Victor took us straight to the vehicle, came along for the test drive (which helps re knowing the local geography and little things about the vehicle that come up while driving like how to adjust A/C), and was transparent at the negotiation table. He gave us the Carfax, detailed warranty options, and a summary sheet of checks and repairs CCW performed to prep the vehicle for sale. When talking numbers, he gave us a breakdown of the asking price, dealer fees, state fees, etc. and we agreed on terms that left us both happy. What more can you ask for? We now have a wishlist of a couple of hard-to-find cars with CCW and look forward to doing business with Victor again. read more

Aaron was so helpful in taking me on test drives and was very knowledgeable about all the vehicles that I was interested in. Bob made the process seamless. I am certainly satisfied with my experience with Custom Cars West. I will absolutely recommend this business to my friends. Thanks guys. read more

Had an awesome experience from start to finish. Was originally set up to see Aaron for my appointment/ test drive, Aaron was still with a customer so I was helped by Lincoln who was amazing. I came in knowing that I wanted 2015 Acura TLX , Lincoln was great at explaining all the features of the vehicle because there were a few that I was unfamiliar with. The test drive was nice and I was ready for the next phase of getting financed. After only a few minutes I was approved. Everyone here was friendly and nice, and we were congratulated and thanked by the owner. When it is time to purchase again, I will come back Custom Cars West read more

Custom Cars West - Used Car Dealers Near Me - Sheridan, Colorado

I recently purchased a car from Custom Cars West. Extremely pleased with the professionalism I experienced throughout the process. Love my car! read more

Great experience working with Lincoln and the whole crew. Lincoln went above and beyond to ensure I felt happy and secure in my purchase + the rest of the team was friendly and helpful. Definitely recommend going here if you're looking for a quality used car at a good price. read more

Custom Cars West - 09 BMW 328xi with 45K miles and one original owner - Used Car Dealers Near Me - Sheridan, Colorado

IF I COULD GIVE 0 STARS I WOULD So Im 22 now and bought my first car from a dealership on Dec 1st couple days before my birthday as a little present for myself. After doing a ton of research on what would be the cheapest insurance, loan apr, and reliability, I ended up going with a 129k miles 2008 Honda Accord v6 with the j35 engine. Seemed to me like I was making a responsible decision at the time. The salesman there, Aaron, was clearly eager to make his commission when I stopped by to take a look at the car (they weren't willing negotiate until I came in). Overall looked like decent reviews. So before I stop by they make sure to warm the car up and move it to the front. I test drive it although he made sure it was a short drive only like 5-10 mins. It drives ok, and we get back. I ask if there's anything wrong with it and he said it's a good car blah blah blah that they have their own mechanic and he's already checked thecar out. Aaron assured me i was making a responsible decision and asked what would it take for me to drive off the lot right then and there. He proceeds to try to take advantage of me for the price and only takes a little bit off the price I'm assuming because I'm young but that's any dealership trying to get their buck. I eventually told him I had a couple other cars I needed to check out but Aaron really wanted that sell after I told him how much I was pre approved for. So they finally drop the price to 9k (exactly what I was approved for, mind you, it's only worth 7,500 but I was willing to take the hit(not including interest). Two days later I cold start it and realize I can hear the starter bearing spin excessively after the engine is already on. That's when I realized why they warmed the car up before I got there because it will only act up when u cold start.So I drive it after that and after fully warming the car up for driving for more than 30 mins or so I realize that there is also a ticking kind of sound. Long story short, Dec 30, my engine blows and locks up going under 50mph on my way back from the airport, almost got into an accident pulled the car over and there's oil leaking everywhere. Because of new years the car got lost for a couple days by DIA DISPATCH but I end up getting it towed to the dealership on January 2nd( before tow I checked oil and there was nun car didn't start either). I tell them what happened and they proceed to put in a starter????? A day later they say the don't know what's wrong so they send it to a real mechanic to get scanned. Over the next several days they give me the run around and say they are going to help. At one point they even say they are going to pay half when they figure out what's wrong. Today is the 10th and after the last two days the mechanic will no longer answer my cars(like my car isn't still in his shop). I call the dealership and they make it VERYYY KNOWN that the engine is blow, that they want no part of it, I am completely on my own and that they aren't paying for a dime. Then bob there or rob whatever his name is got very very rude. After I told him it should've been checked out by their mechanic before selling to me. Now I'm down 9k and a lot more if I get another loan for an engine. FROM MY PERSONAL EXPERIENCE PLEASE DO NOT BUY A CAR FROM CUSTOM CAR CROOKSSS read more

I had a great buying experience with Victor and Chad! Victor did not pressure me and Chad was super informative regarding the financing information. I test-drove on a Thursday and knew that was the car I wanted. I drove it home Saturday afternoon! read more

Nice guys that work with the customers and decent inventory although they have a very conniving and pressure strategy to upsell all the extra charges and masking their financing to make a deal look more presentable. Classic car sales tactic but I fear they take advantage of a lot of customers who don't know what a term sheet describes. read more

we went in and were greeted almost immediately we took a look at the car and took it for a test drive everything went well we made a deal that same day! the salesman that helped us was named aaron and he was very patient and helpful, we will for sure look at buying our next vehicle with them!! read more

Highly recommend this place. I inquired about a vehicle and got a response immediately. I viewed and test drove the vehicle the very next day. Victor was super responsive, answered all my questions. They were able to get me a good rate and a good value for my trade in. I am super pleased Victor got me in the car I wanted. I was here maybe an hour and a half so it definitely wasn't a drawn out long process. I would definitely go here. Ask for Victor he's your guy. read more

This place is a joke Checked out a car and it had half a bag of crumbled chips in the cup holder. Told the rude sleepy salesman Sean I was looking for something a little cleaner and his remake was extremely condescending and was sure to mention it hadn't been detailed yet. Then why are you showing it to me if it's dirty from the previous owner? Place is a joke read more

Couldn't be happier! Staff was prompt, courteous and honest. Thank you Justin, Terry and Bryan for making my car buying experience easy and joyful! read more

I have to say that CCW definitely pulled out all the stops to help my friend secure a car. I called and talked to Ary (sp?) and mentioned a 2017 Hyundai that i had found on a website and she was happy to listen and invite us. As we pulled in, the car was already in from of the building warming up (which was awesome) and she allowed us to inspect it inside and out. There was very little differences from the photos save for some stains on the seats but that happens to almost all vehicles and seat covers are a simple remedy for this. The test drive went well and after bringing it back my friend wanted to think it over as with any large purchase. When we came back Aaron was there to help and answer any and all questions that we to include showing us the Carfax report. He was also super helpful in helping my friend and the GM settle on a price that both parties agreed upon to buy the vehicle. Would definitely recommend for anyone looking for a decent car for a good price. read more

Smooth transaction and very helpful staff made my trade-in/used vehicle purchase at Custom Cars West a breeze. Terry, Aaron and the crew gave me their full attention and were attentive to my needs. The trade-in process was fair and stress-free. I was able to get just the vehicle I was looking for at the best price in town! Would definitely recommend buying here. read more

I would definitely NEVER recommend buying from this establishment. I spent 5 hours looking at a car today that I planned to buy. The prices they offered with dealership fees was $1,800 over the original car price. The dealer fee is $600, and the salesman Derek, kept adding random numbers, changing up the taxes, and adding on fishy "vsi" fees. None of the numbers he was giving me added up. I offered to pay the full listed cost of the car, plus the dealership fee and Derek refused my offer and said that he would no longer sell me the car because he would easily sell the cost the next day for more money. Then proceeded to tell ME that I wasted HIS time. Don't bother with this place, unless you're into wasting your time. Also, several employees here weren't wearing a mask during pandemic. read more

I had a very pleasant experience at Custom Cars West today working with John via the Kelly Blue Book Instant Cash Offer. From his first phone call to the end of our transaction, John was easy to talk to, straight forward, and gave me a very fair price. Thanks John! read more

I came in looking for a specific truck I saw online. I wasn't looking for anything fancy or brand new. I needed something safe to get my kids to and from school and few other places. Dean was honest and said that truck I was looking at was going to need some tinkering---nothing really major. He told me he had a 2007 Jeep Liberty that he felt safe enough to allow his own daughter to drive and was about the same price range. I took it for a test drive. Finance guy was the icing on the cake. He helped entertain my minions while we were signing paperwork. He was teaching my son how to flip a pen through his fingers and answering all of my daughter's questions. Definitely undivided time and attention. read more

I've dealt with a lot of dealerships over the phone looking for the perfect truck for me these past few months, and Derick and the people here have been the most professional and kind to me. I wanted to write a review saying how well they operated despite going with another Truck closer to my city. I couldn't be happier with how far they went out of their way, sending me photographs and returning my calls. Good job guys thank you very much. Thank for you your respect and professionalism. read more

They repo'd my car without notification AND they told me that I had missed my "first" payment even though they've been accepting payment for the past couple of months. DON'T DO BUSINESS WITH THESE CROOKS. I was desperate for a vehicle and they took full advantage of it. They even said they would fix the windshield and 4 months later, it was repo'd with the same damn crack I drove off the lot with. Their "kindness" is a ploy...it's a part of their strategy to get you to buy crappy cars that have issues the moment you drive off. TL;DR - DON'T WASTE YOUR TIME OR MONEY ON THESE FOOLS! EDIT #2: Instead of taking responsibility for their mistake, the director of finance was rude and attempted to intimidate me by saying their local PD has my name. Completely irrelevant and is used as a scare tactic. Watch out for BRYAN DONATO and AARON VERVILLE; they'll say whatever to secure your money. Once they have your money, they won't do anything for you. read more

This place has the absolute WORST management team. The guy who sold me the car was very helpful. Took my money right away and told me everything would be fine. I couldn't get my plates from the DMV for 10 MONTHS. Everytime I called they gave me the run around. The manager wouldn't talk to me and neither would the owner. I finally had to get a state investigator involved to figure out why they wouldn't release my title to the state. I will NEVER use this business ever again. I only gave it 1 star because 0 stars isn't an option. read more

I have seen some of the other reviews and I honestly don't understand them. I was treated with complete respect for the entire time. I did not feel weird pressure to buy now at all. As a matter of fact, they worked for a week to find me the best rate and monthly payment. It was the first time I have ever seen a finance manager work so hard to make a deal work. The car was clean and without any mechanical or electrical issues. They were not afraid to let me shop around and actually encouraged me to do so. When I ultimately decided not to buy the car because I wanted to wait, they treated my decision with respect. I buy a lot of cars and I have to say I was impressed with the professionalism and respect they showed me. I highly recommend them as they are trustworthy and straightforward. read more

If I could give these guys Z E R O stars I would!! They take your money right away but when it comes to fixing their mistakes, god forbid they do it right! It's been about 5 months since my husband got his truck there and they've been giving me the run around about sending the information to the dmv for us to get our plates!! I have sent them sooo many forms that they so called needed and nothing ever gets done. And they don't even have the audacity to call you and tell you if something went wrong! I've been calling non stop and they always tell me something went wrong on the dmv side! This is complete BS!! Oh and on top of that, I've had to drive out there twice to get an extension for my plates on their end. And I live in Colorado Springs! These guys are trash! We should have known better as soon as we saw the car lot! Unprofessional and irresponsible!!! read more

AMAZING EXPERIENCE -- I have always disliked car dealerships, but Custom Cars West is the exception and is nothing but supportive, humble, and customer-focused. The shady car dealer tactics that you see elsewhere is not what this dealership is about. They were nothing but transparent, friendly, and I felt like there was no pressure to purchase which is something that turns me away from standard car dealers. If you are looking for a used vehicle, I strongly recommend visiting the team at Custom Cars West. I have had previous experiences with dealership finance departments trying to nickel and dime me to their advantage but Bryan made me feel like I was a real customer, working for my best interests and also being supportive along the way. I cannot stress enough, this team is amazing and worth visiting. read more

Had a really bad experience at CCW - They flat out lied ! Even putting things in writing and not honoring them. Cars and trucks are dirty, office is dirty and disorganized, the right hand dont know what the left is doing. They pulled up credit report but would not show the results? Just not impressed with much of anything. Wont be going back and recommending to all not to also ! read more

Horrible experience with Bryson. He told me to make an appointment with him for 930a and then he was an hour late and the car that he told me was available was not even on the lot. Then gave a flimsy story The salesman had bought the car during closed hours. Probably trying to do a bait and switch on me. Absolutely wasted my time and let me know they do not care or respect my business. Will never consider going back to this unprofessional place -AVOID! read more

Had a wonderful experience here with Braydon. He was helpful, knowledgeable and lovely to work with. We had lots of questions on the process as we have just moved to the area, everyone was patient and cordial. Adam walked us through the process step by step and is also quite funny which made the day even better! read more

Dan was super helpful in guiding me along the process. He was patient and added a lot of experience to the conversation

I sold a car to John Sochi years ago, and found his firm to be super fair, and honest. I recently worked with him on selling another car for me ( and buying a new car). He was extremely knowledgable and informative. If you want to sell your car at a super fair price with no BS--contact John read more

I got a car here 4th of July weekend. My old car broke down and I needed one ASAP. I'm a nanny, having a car is a very important part of my job, which I told them when we bought it. I was told they did a full check of the car, after getting a few unsure answers. We didn't feel that the car was thoroughly checked, so we were going to grab lunch and head to an auto shop. I couldn't even make it to the auto shop after lunch as my car began to overheat. It was Saturday, and the dealer was already closed, until Tuesday! so I took it to the only auto shop open the next day and it turns out there was a coolant leak, something that could've been noticed had they done a full check! I mean the coolant was empty!! After taking it back to the dealer to fix (and having my car taken from me for a whole week after expressing how important it was to have a car for my job) I got my car back. Not many days after that, I have an issue with my car starting. Dean told me to call anytime I have a problem with the car. So, I call them again to see what can be done to fix this and Bob answers the phone. He basically tells me it not their problem, their mechanic is gone for the weekend anyways and that I take full responsibility of the car from the day I bought it. Which I knew, but as I said: Dean told me to call anytime I had an issue. I was very upset with how I was treated on this phone call. Now 2 months later, it's time for me to go get my license plates. I hadn't received this title paper in the mail that I'm supposed to fill out, so I call the DMV and she tells me to come in without it. When I get there I come to find out they waited until a few days before my temp plates expired to send in the paperwork, which they put incorrect information on so it got send back to the dealership. Turns out I'm SOL, cause the dealer says I have to pay for my NEW temporary plates because of THEIR fuck up. I love the car I bought, but I wish I had gotten it from somewhere else. read more

Sold my car to Customer Cars West. I got a great offer on the vehicle the first time which was much appreciated. The entire process was effortless, got a check on the spot along with a free ride back home! Thank you to Glenn and the entire team. read more

Dan and Harry are wonderful to work with. Before buying the car, I took it to my mechanic and everything checked out great. Harry worked extremely hard to get loan approval. Dan made the whole process fun. read more

Set a time to test drive a car. Confirmed via phone call. Showed up and told I wasnt able to test drive without a credit check. Said I was planning to pay cash. Which I genuinely am. I was then told to come back in 4 weeks when a transmission mount was replaced. read more

Like so many of the other reviewers here I have had a horrible experience with this business. It started out well with a sales associate who did a great job. Like others before me have said, they had no problem taking my money. But then when it came to doing their part they were completely negligent. They did not check all their paperwork and in the process the payoff of my vehicle was delayed by 2 months! Needless to say this led to phone calls about lack of payments and ultimately a delinquent account!!! They are rude people who have no sense of customer service and certainly will not own their mistakes. Avoid at all costs!! read more

If I could I would give them 0 stars. I have never been so disappointed and outraged by a business in my life (I am 66 years old). The salespeople were extremely rude and pushy. Everytime I tried to ask a question, I was interrupted. Also, their bathrooms were extremely filthy. Worst experience of my life. Would not recommend them to my worst enemy. read more